Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Power has not been restored on 7th avenue, ashok nagar chennai (Near sangamam hotel). Its been more than 72 hours that we are without electricity.

Power has been restored in all nearby areas, except this stretch. There are no uprooted trees obstructing power supply and our power cable has been laid underground.

Multiple calls to ae, ee and supdt engineer have gone unanswered. Sms have also not been replied to.

Sir,
Ervice number :[protected]
R. Thanupillai. Kurinchi nager, putheri.

I am staying alone in this house for rent. Last three months most of the time i used to stay in my friends room only. Even if i am staying in my home i used to stay in night time only. Every friday evening i move to my native in tirunelveli dt. I consumed very less units of current only.

But this month billing they added rs 300 extra as average shortfall. But i am sure that i have consumed very less units only. I have paid rs.711/- it is very high amount for me.

So please consider my humble request and please refund my excess money paid. How can they decide the meter is defective. I was not there so the reading will be very less only.
Please do the needful.

Dear sir,
I am staying in no. 73/31, 6th street kamaraj nagar, avadi, chennai-71. There is no electricity power supply since 12.12.2016 after vardah cyclone. I am working as a senior audit officer, at ag's office, and having small children. The nearby streets got power connection except 6th street. Its very difficult to go office since my presence at office is most essential. Kindly do the needful to restore back the supply at the earliest please.

I am raja from tuticorin urban east area. My house is having low voltave problem from 9.12.16, i made acomplaint regarding tbe issue but on 12thh dec a wireman came and without looking the problem simply told inside the house there is a problem. But later it was found by the electrician that nuetral wire from post is having problem. I mafe a second time complaint on 14th dec moring 10 o clock but still now problem not rectified. Pls make arrangment to rectify it quickly. Cuztomer no is EG 276. 2ND VAIKUNDAR LANE TUTICORIN.

Respected Sir/Madam,

My Connection#[protected]

I'm residing at 5/671, 135th Muthamizh Nagar, Kodungaiyur, Chennai. From May 2016 onward our meter reading is show excess reading like 686 units, 590 units, 890 units it is keep on increasing, we complaint the same in EB Office but no one listening to us and saying that Rs. 1000.00 very common.

We have only 3 tubelights, 2 Fans, 1 Tv and 1 Mixer Grinder.

Tamil Nadu government announced first 100 units were free if that is the case we should receive less but every month it is increasing. Please check and take necessary actions.

Expecting your immediate assistance at the earliest

Thanks & Regards,
K. Sathish Babu

Respected Sir / Madam,

we are living from Mosque street (back), Kovilpadagai, Avadi, Chennai - 62. There is a very damaged lamp post in our street, There are more than 100 people in the street including the children, we request to you that kindly change lamp post tree branches to save living people of this area.

Thanking you,
PATHIRAKALIAPPAN . T

Dear madam / sir,

I am mahesh from ponneri south zone aladu
My service no : 087:003:1432
Previous reading 2300 to 2610 =310 unit
We already paid rs.560/-

Kindly advise as per govt announced 100 unit free scheme
But 100 units not reduce in my service. Hence i request you to kindly
Waiver 100 unit amount in my coming bill
Please do the needful

Dear SIr/Madam,

This is kannan and my EB consumer no is [protected]. As per the report they took the reading on Nov 10 2016 and due date was made it on Nov 30. till yesterday i checked the bill amount was zero in online portal and i didn't get any prior notification from TNEB till yesterday. But Today only i got mail from them stating the bill amount. but the due date was already over and they put CC ARREAR RCFEES charges...

1) till 01/08/16, every thing is good and normal, I am paying EB bills using https://www.tnebnet.org/awp/. On average bill amount is Rs 100.
2) On 02/08/16, I have received bill by email normally, but i found something suspicious, All components including CC Charge is 'zero' but total amount is 114. I logged in to https://www.tnebnet.org/awp/ and found "DOOR LOCK" in Status. Its a small apartment and all electricity meters are in same place which is always accessible. Then i checked the meter and I found it dead(No display).
3) I have paid the bill on 03/08/16 and later registered a complaint using https://www.tnebnet.org/awp/ on 05/08/2016.
4) On 04/10/16, I have received bill by email again. This time bill details are showing status as "NORMAL", used units as 570 and Total Bill Amount as 856. I have verified the meter again it is in same state (No Display)
5) I have checked the complaint status using https://www.tnebnet.org/awp/. It is showing "Reply Given by AEE" as status, but i couldn't find any reply message.
6) I have paid bill to avoid disconnection and then visited EB office. They are refusing to take complaints. They are saying Owners only should come, Online complaints won't reach here, this is only way this branch operates, etc.
7) Again i received bill today 01/11/16 again. Now bill is showing, status is "NORMAL", Used Units are 470, Total Bill Amount is Rs 1040.

Q1) In case of dead meter why status and readings are random?
Q2) For the same case why first time status is 'DOOR LOCK', And from next time 'NORMAL' and random reading?
Q3) From where this random reading coming?
Q4) To inform about meter failures, should owner only visit EB office?
Q5) Will i get credit/refund from EB due to invalid random readings?
Q6) What happened to complaint I registered through https://www.tnebnet.org/awp/, Where and what is the "Reply Given by AEE"?

Yesterday i pay through online for EB bill at 8.15 pm payment done successfully but i didn't receive any mail and sms for payment confirmation after login my account .
i didn't see any receipt for payment.pls kindly solve this problem .
I have called toll free no for tneb but there is no response.

I want payment receipt through mail and SMS activation.
[protected]
[protected]

The plot is at Babu nagar Pattabiram. This is a corner plot abutting MTH road and Anna Road (Babu nagar). One electric post is on the side of MTH road and the wires are crossing my plot and going to Babu nagar. We do not know when it was erected. We were out of station for the past three years and we have not noticed that it will be a problem for us when we start construction. Now I have started construction of a building in that plot and the over head wires would be a danger for our building and the workers who work in that building.

MY EB NO:1568 it is a single phase home electrical connection last 4month bill is to high. And also i attached my eb bill upto date.

This month till now i didnot get any bill from EB so before this month bill please solve this problem

EB reading is :5740 unit overall can u check and reply to me as soon as possible by mail or call

Regards by
Penthamin
[protected]...

Am a senior citizen, am unable fulfil the eb person, i had compliant many time to our zone eb office regarding this overhead power line very closer to our building, we are unable to carry our cmda apporved building construction work at indira gandhi main road, karapakkam. Please do needful to ensure safety measure. And it very dangerous work near eb line. Please make fast.
M. Sundaramoorthy
Region 09-chennai-south
Circle 401-south2
Section 297-karapakkam
Distribution 003-kak
Number 1730
Address dno.1/394a sno, 154/2 b indira gandhi main, st, karapakkam ch, 97 (N. Sno[protected]

My service no is[protected] in central chennai and we are having inconsistent reading last month my current bill is rs.320 (20.09.2016) but this month my current bill is rs.8182 (19.11.2016) i have had bills of near 3000 but it is over double the consumption. Also, when power cut - off we see eb people or neighbours changing connection and giving to the phase which has supply. So, please check.

He doesn't a Weaver but he is getting the current consumption of the government 200 units of the service number:11110623 I had find out and enclosed a PDF file more than 5 years he is getting the current consumption. region code :[protected] and I had attached a PDF of this month current consumption kindly find out the culprit and take necessary action under them .the name of the connection is p rajaram i can prove with the evidence please make a investigation on them

Dear sir/ mam,

My self dinesh from pallavaram chennai, and i came hear to gave a complient reg tneb gave wrong new connection on my land grabbed party, detail's
Actually i have a own land in polichalur @ mgr street, moover nager, its a empty land, some local people occupay my land and start builded a hut and applied for a eb connection, court case is under process on the mean time he gave some money and get the approval for the new eb connection we got the objection form from thalivar but its not yet saw in eb office they receive some money and gave the connection too, we gave lot of complient to the eb but no hope at last iam gaving the complient over hear, land detail's:
Urvey num: 138/2 ground number : 3. This was registerded under my father name, he create a duplicate document and doing like this kindly do the need full on this.

Contact number : [protected].

F. Zubair Ahmed
No. 850, Muthamizh Nagar-Kodungaiyur
1st Block, 1st Street.
Kodungaiyur,
Chennai - 600118.

Sub:- Underground cable problem- temporary solution - provided - Reg
====================================================

With reference to above subject, and given repeated complaint at

Tamil Nadu electricity distribution Center
No. 33/11 KV Substation
Gandi nagar,
Sembium
Chennai - 600 011.

Non of the Line man approached to complete the Task for last 1 month.

on last Saturday also self approached the above office and logged the complaint No. 13 Dated. 12/11/2016.

I request you to kindly send the Line man and complete the Task at earliest.

As we are near to Monsoon (Rain ) due to this there can be electricity accident for temporary connection provided using 720 Wire.

Regards,
F. Zubair Ahmed.
[protected].
[protected]@yahoo.com

There is a frequent power cut and sone times low voltage in 3rd main road vekateshwara nagar, velachery...
The eb is not that good... They don't pick ip calls.. Please look into this as we are suffering great while getting to office and slso while sleeping at night...

Even today the power was off by 7 in the morning but still current... Called eb offixe number so many times no response... A worst ever... Please look into this with atmost priority...

Thank u

Hi

Staffs from Singarapettai, Uthangarai-tk, krishnagiri dist behaviours to pupils/publics was very rude and using abusing words frequently. Especially lineman Saravanan and foreman Thirupathi collecting money from everyone(Farmers, Residential people and others) for maintenance/repair works which they attend.

As well after 6pm they are locking up the office by inside and consuming Alcohol everyday.

Don't know for what?? whether they are public servant or Boss of TNEB.

Dear sir, Today(12-Nov-2016) i went to pay the bills and in the amount collection centers they ask to give the correct change. Usually every time they ask like this always, if they have no change then we have to move away by losing the amount. Today i want to pay Rs9911 and i am having the amount Rs10911 by expecting the balance amount Rs100. But they refused to accept the amount and ask me get the change. Further asked for the reason, they are telling that the higher authorities informed like that. Before me an old man give away his Rs17 to the counter man. How the Government office is running like this in these kind of days?