Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I keep complaining about the sloppy work done in setting up the new boxes and the cables are lying outside the unit. Never seen such a shabby work.
It is a very serious matter. People go and urinate around that area despite our telling. Kindly do something.

This transformer unit is in new avadi road between the two petrol bunks which adds to more potential danger

Respected sir;
I am naresh from chennai, under redhills area eb office. one of lady not receiving the cheques to pay eb bill.and using mobile for office time.she behaving unethically treat as very worst .using two many vulgar words ...so kindly take action to that lady officer to avoid the incovenience of poor peoples.

Name : BEULA GANDHI
office area : REDHILLS (001)
POSTING ; COLLECTION.
DATE : 10/11/2016

Dear sir,
I am living Iyerbungalaw uchaparamedu my home continue power cut for three months, i have been complaint daily thiruppalai EB office and Mr.AE sir As discussed AE sir but no permanent solutions still now, I request for solve or permanent solutions this issue . Note : particular mahalakshmi Bawan compound power cut daily .

AE said you will complaint . I need permanent solutions lot of Times no response, kindly do the needful.

Regards
C.Shanmuganathan

Hi we are in rental house separate meter, but last two months meter reading is so much different.Our meter reading show very high, yesterday night to morning up to 6:30AM its show 40 Units, but we use 3 fans and one air cooler.

kindly attend the issues and resolve

N.C prabhakar / N.R Cheraraju
No: 3, Kulakari Street, Anakaputhur, chennai-600070. [protected]/ [protected]

My domestic service conection application dated 05/10/2009 but registered only on 31/10/2009 that too after complaining to se villupuram. But returned the form.
Tating that i must put a thatched shed in the
1st fllor when there is a rcc room. File of papers with me for enquiry.

Reported eb vigilance but in vein.

Reported police vigilance.

.

Please understand that a transformer is going to be installed in front of my house at ashtalakshmi nagar, alapakkam, thiruvallur district by maduravoyal electrical division without my knowledge and prior intimation. They have placed an electric pole in front of my gate which causes obstacle to the ground floor parking area. The poles are elevated towards the road. The width of the road is less, if any two cars pass by at the same time in opposite direction there is high risk of fire accident. This place is not suitable for installing high power transformer as it is a resident area. Minority of the houses are in maduravoyal area and majority of the houses are in valasaravakkam area in the same street. Installing the transformer might cause human threat as there are many children playing near my house. There is steel zinc sheet on roof and sewage pipeline beneath near by the transformer. Hence, i request you to take necessary step to relocate the installation to other open space which is available near by area. Thank you
Regards
K. Balrajan
Valasaravakkam

Past few months our meter reading incorrect. Since it's showing more than we are using current. So please check our Meter.

Exactly from April month we are paying EB bill more than 5000 rs. We are not sure why sudden raise usage of our current bill.

So please check our meter it's working correctly or not.

Find the below details for the same.
Section office 275/002/3150

Respected sir, my electric service number is[protected], address is 21, lalpettai street, chidambaram.608001. Without any prior intimation eb can pick out the fuse carrier for non payment? How much rupees i have to pay penalty for without pick out fuse carrier? How much day eb can take to reconnect the fuse carrier, after repaying the pending amount through online?...

Facing power leakage from the opposite transformer when the compound wall are wet and the same in near by area as well.

This will create huge human casualties. I have addressed several time to the AE, TNEB, Wimco(Asst Engineer, CEDC/NORTH/TNEB, Thiruvottiyur SS, Chennai 19.

But, he not taking it seriously. I don't what to be done.

Earlier, I have filed writ petition for this. but he didn't obey to the Hon'ble High Court order.

Please help us before any worst thing happens.

I have by mistake electricity charges of rs 4750 for aug_september by visa credit card twice on 24th september. i have neither received the concerned bill nor receipt of another rs 4750 has been acknowledged.
Consumer no [protected].
Flat owner k. sreekumar lesee mrs swati subramaniam
Address. flat no b3, wing 1, ragamalika apartments, r. a. puram, vhennai 600028

Hi sir/ madam,

I am resident of newperungalathur, after the analog meter was replaced with the digital meter, we see a constant increase in our home meter reading every 2 month. We suspect a faulty meter could be the reason for our abnormal current consumption and very high meter readings.
My tneb service no is [protected]. I am requesting tneb authority to attend this complaint with highest priority.

Regards,
R. Sethuram.

My Name is Ammaniammal. My Service No is [protected].
I made a payment of Rs 6309/- on 4th Oct 2016 under the merchant reference number [protected] in the TNEB Online Payment Portal.
But the payment receipt was not generated. The money was debited in my Bank Account. I tried TNEB online complaint under the Complaint Id No [protected] but there was no response. I tried to call the TNEB payment complaints phone number but no body is answering. Please confirm the payment status or atleast send me an email stating that the payment under the above said Merchant reference no was not successful so that i can get a refund from the bank. Thank you.

Hi,

Kumaran kudil, mettukuppam, thoraipakkam, chennai - 600097
Above mentioned area always happen unwanted power shutdown. We informed many times to tneb peoples like ae and make a complain through 1912 which is tneb customer care number. But again again keep on power cut happen. Please take immediate action on this.

Kind regards,
Kumaran kudil 5 & 6 th cross street peoples.
Thoraipakkam, chennai - 600097.

Greets !
This complaint is regarding a govt employee asking diwali bonus to a consumer.Today morning[protected] by 10:45 am place Coimbatore, singanallur.A person from EB board came to me asking for diwali bonus.which I found ridiculous how can a consumer give bonus to a govt employee.Won't it be a bribe ?? I can give further information on this if action is initiated .

The electric lines in the First cross Street, Angel Garden, Karunya Nagar, Coimbatore is sagging as the main post giving supply into the first cross street is in the damaged condition. Hence the electric post in the 1st main road towards 1st cross street, Angel Garden, Karunya Nagar to be replaced immediately to avoid the great risk involved. Now the electric lines are touching the vehicles such as vans, lorries, tempo etc.

Every month for my home, they charging excess EB billing, This month suddenly they raised upto 3734 rs, but our usage bill as per tn govt plan it is nearly 600 rs max, but they are adding 23100-CC CHARGE as 3100 extra, why they are collecting this much money extra in this month, last time also i faid 1000 rs extra in this same category, why they are collecting this much money instaed of collecting as per govt plan,
Name CHINNAKANNU
Region 02-Villupuram
Address MAMBALAPATTU KANAI
Consumer No [protected]

I need to pay this month bill before monday, so please reply me as soon as possible, are else they will add fine also, please clear this doubt as soon as possible within 48 hrs, that would be really helpful.

Sir,
I am a resident of plot no 615b, w block, 5th street d sector, anna nagar wext extn, chennai.101. My complaint to restore connection to my residence, remains unattended for more than a month. They came and digged the road and left, leaving the live wires as it is without closing the trench, where hundreds of sboa school children are playing daily. Please advise your people to rectify the fault to my residence and close the live wires near the school.

19 October 2016

Respected Sir,

I am residing in Bajanai Koil 3rd Street, Choolaimedu, Chennai – 94. The problem at our place is we are getting frequent current failures in one of the three lines and the houses which has single phase are experiencing more difficulty during night hours. The main problem is we are not able to contact the Power House EB office in the night and early morning hours through the phone no. provided for complaints i.e. 24838750. The line is ringing and no one picks the phone. When I went there both in the night time and early morning, the person there is sleeping or sitting ideally. When I keyed in the phone no. right before them it rings in my mobile but for my surprise there is no sound in the phone before them. They are keeping the sound of the phone at minimum tone level. When asked them they are saying that the phone is not working and what we can do for that, but the same phone is ringing and being picked in the day hours.

Because of this we are regularly having problems at the night time sitting without power the whole night, which is at least one or two days in a week. Please think over the school going children, babies, and old people during this time with lot of mosquitoes in this area. In the day time and morning hours we can reach the AE through his mobile, but I cannot disturb him in the late nights because of this useless night duty staffs.

If by accident any major problems arise at night I do not know how we can contact the EB office during night times.

When we contacted the officers they are telling that the phone attending persons are working in a contract basis, and they cannot order them.

Since electricity station is high alert area kindly please pass orders for them to pick the phones round the clock and also make arrangements to stop the frequent power failure in that one line and help the children and old persons living in our street.

Note: For the last week the power failure is occurring on a daily basis both at night and day time, which the concerned persons can check with the complaint book at the EB office. Today also the power went off at 4:00 a.m., which after given complaint was not rectified till keying in the letter 10:40 a.m.

Kindly proceed this to the concerned persons for their early action.

The EB meter reading staff do not come to our premises to take readings. We have regular 24 hr duty Security and there is no record anywhere to show the TNEB staff have come to take the Reading.
Last Saturday 15th of October at about 1 pm.two gentlemen claiming to be staff of TNEB came to my Apartment showing a slip of paper saying they have come to disconnect the Electricity connection since I have not paid the charges.When I demanded Identity Card they did'nt have any. When I asked them to show me the official order for disconnecting the line without giving any notice or coming to take readings. My EB card will show that there are no readings recorded and yet they ask us to pay up or will disconnect. On 15th I had to pay up Rs.9634/ within one hour (on saturdays office closes by 2.30pm). IT IS INTERESTING TO NOTE THAT THEY PARTICULARLY MAKE IT A POINT TO COME ONLY ON A SATURDAY AND THEN ONLY AFTER 1 PM .I CALL FOR AN INVESTIGATION INTO THE MATTER.

Sir/madam,
We five families live in a residential complex comprising two blocks in an apartment, "srinivasa aparments, a & b block, astalakshmi
Avenue, parthasarathy nagar, manappakkam main road,
Chennai-116.". At various floors and blocks. However, few of the owners of the apartment let out equal share of flats to an agent who runs a paying guest accommodation not having permit from government (No registration number, he has violated almost all rules of an apartment). The connections are under residential tariff. He has placed nearly 20 airconditioners in those apartments and due to the over rated consumption we all suffer a power failure for nearly last three years. Enough care and advice was given to him to change connection to commercial and necessary changes to the electrical wiring (Gauges) for the over rated consumption. No action was initiated by him. This may cause a electrical fire accident and huge loss to the government as residential connection being used for commercial purpose. You may please take against this person at the earliest to save all o[censored]s and the revenue to the government, a sever penalty must be charged retrorespectively.