Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

SIR/MADAM
I am living in sakthivel nagar, puzhal (Land mark: OPP puzhal Jail) for the past 6 years. i have been facing power cut issues frequently .After repeated complaints, issue was resolved temporarily .But now i am facing low voltage problems for the past 10 days especially during evening and night. After registering complaint through phone, they said that they are working on it will be resolved shortly. But the low voltage issue remains the same. kindly take necessary action to resolve the issue at the earliest.

My house is located in chindaripet, past two or three month in mukki ammon koil street low voltage. especially night.
When complaint the staffs who availble in chindaripet eb office they said will come and check. some times they say you just call in the night time when you facing the problem. if we call in the night time they say come and register the complaint to ae. they are keep in diverting to take responsible.

I am residing at Sithalapakkam and i made complaint on 22-March-216 about Electrical line was very low with high danger position in front of my house.
It have also the same lower lower position on 2nd street.
My father and me directly complained so many time but i did not got any call or action on this.
Whenever we approach the office to find our what's wrong all we get is harsh reactions and answers.
The TNEB and Panchayat office officers of Sithalapakkam are the responsible persons if any inconvenience caused to heath or life of people.
There is a number [protected]/[protected] to contact me and my TNEB number is 3386402.
Here i enclosed my complaint letter and photos for your reference.

Kindly take an action.

We are staying in guindy, masuthi colony 1st street, maduvaankarai, guindy chennai.in our area very few houses are facing the same problem of frequent power cut during night time, because of this power cut we are suffering lot. We have already compliant the issue to the concern authority in our eb office but no proper response from them. Monthly probably 10 to 15 nights we are facing the issue. We have compliant to everyone. Please take care this issue and take immediate action to rectify it.

Hi, In our area one of the electric pole is in damaged condition for past 1 year. It may fall down at any time to nearby house. We have raised complaints many time to Medavakkam EB office. But no action was taken from them.

Please replace the damaged pole as soon as possible. The address of the location is mentioned below,

Sevalie Sivaji street,
Anjaneyar Nagar, Jalladianpet,
Chennai -600100

zone:14
ward :191

Dear Sir,
My Electricity connection line is disconnected somehow and I am trying to reach concerned A.E and line man to restore it but there is no proper response from their end, for the past 25 days there is no power in my home alone and we are severely affected by this outage, hence please help to restore at the earliest, due to bad weather its is making life even tough without electricity connection. hence please address it immediately

Dear sir,

It has been observed and noticed that i applied for free connection for agriculture purpose on last month particularly dry land agriculture development. we couldn't invest in commercial connection because we try to develop only dry land plants.
After obtained and came to know that lot of farmers are applied for free connection and waiting for past one decade but no one avail the connection as lac of people were registered in tneb. i request you to give the following information for know the actual situation going on.
1. howmany application received for free connection.
2. status of waiting list
3. when will implement at field level as per proce
4. when we will get the connection

Kindly consider my request as proper perspective and give the information.

Note; our state is now extra producing current as announced in our assembly.

Regards
S. ashok
[protected]@gmail.com.
To
The secretary,
Tnerc, chennai.

Dear sir,

It has been observed and noticed that i need free connection for agriculture purpose particularly dry land development. we couldn't invest in commercial connection because we try to develop dry land plants.
After obtained and came to know that lot of farmers are applied for free connection and waiting for past one decade but no one get the connection for lac of people were registered in tneb. i request you to give the following information for know the actual situation. going on.
1. howmany application received for free connection.
2. status of waiting list
3. when will implement at field level.

Kindly consider my request as proper perspective and give the information.

Note; our state is now extra producing current as announce in assembly.
Regards
S. ashok
[protected]@gmail.com.

Suddenly power box bursted and eb person came and did some work but left work incomplete and told they come on Monday 19/9 and do remaining work but didn't came .. today 20/9 when I called Eb person, he knows that work is pending but speaking in irresponsibly manner and asked me to come in person to Eb office .. if go there means how can I go to work .. that too he speaks in low respect attitude ... I am afraid o[censored]sing appliances in home since connection is not complete.. for years it is running well only but suddenly box bursted and I called local electricians they told it is Eb problem only then only Eb person accepted and didn't some work but that too incomplete.. how could everyone go to Eb office and wait and ask or do they want to beg them ... Irresponsible

Ap 704, 1st Street, h block, Annanagar West

I am residing at Sithalapakkam since Nov 2015 and there is not even a single day gone without powercuts. Since a week there has been very frequent power cuts especially during the nights. No one is answering our calls when we try to reach them.

Since last week there was power hardly for 4 to 5 hours in a day. There is a number [protected] to contact them. But whenever we try to call them the line says busy and we have to call them continuously for atleast 20 times and then they pickup and the answer we get is the power will come in sometime. For the past four days.
Saturday - 3.30 am - 11.30 am, Sunday - 9.30 PM - 12 midnight, Monday - 7.30 AM till 11.30 AM, and 10.30 PM till 1.30 Pm and today (Tuesday) 7.30 - 8.30 the power cut happened.

Whenever we approach the office to find our what's wrong all we get is harsh reactions and answers and the repeated statement - The Power will come in sometime.

We have a kid of 3 months who is having a tough time and not only us, there are more small babies around our place and many IT people in here. The housewives are having very tough time. The Older generation's difficulties need not to be mentioned.

Kindly take an action.

Eb card No.[protected]
we are paying regularly EB charges twice a month online.. when EB officer written on the card indicating to pay 2060 and i went to EB office on 05/08/2016 to pay and they said as per our system there is no due and system shows only Rs.340 and as of now, No due to be paid and they strike out the figure written by the officer and written nil payment in the EB card . Now i have received a SMS to my mobile and asked...

Sir,

I paid bill Rs.193 today through net banking by canara bank for the following consumer no[protected]. But the amount was debited from my account but not credited in TNEB. I can not get bill. Please solve the problem.

Trans No- TNEB_TRANSACTION[protected]
2308 (Canara Band)

I'm BSC student .I'm coming from cumbum .in this time I'm staying in Ambature chennai . because I search the job so I have saw the rent house .in this house advance is 15000 and rent is monthly 3000 . Electricity bill is RS 9/Unit . so I will give the complaint for my house owner. Please action immediately . this is not only my complaint its all over Ambature peoples give the electricity bill RS 9/unit . please help we . all are very poor peoples .please help we .its my kindly information

Lakshmi nagar 2nd cross street chennai 600116 electricity post burning urgent...!!! Please help... cell no:[protected]... one phase not working and we are so feared immediately response is required out of three phase meters one phase is not working and whereas no power if there is single phase meter... Kindly come and rectify immediately please please

The branches of tree in front of my house spread to my balcony and staircase. The branches of the tree is also touching the live wire and posing threat to life. I have alreadysubmitted a written complaint on 11.08.2016 to K K Nagar TNEB authorities and they have assured to cut the branches and solve the problem. But till date no one attended the issue .

Please bestow your personal attention in the matter immediately for solving the problem.

High power over head 3 lines connecting Perungalathur Maamallan street and Vandalur Mookambigai Koil street are crossing the road. 3 years before the lines were away from my Building. Due to natural calamities the posts are inclined. I notice that this resulted in crossing 1 of the lines crossing my pot and also my building just 6 ft. above my first floor. Since this is High Power cable Painters/electricians refuse to carry out any work at my first floor fearing that the high power OH line might result in fatal accident. Please arrange to initiate suitable action and order EB personnel to inspect and carryout remedial measures on permanent basis. I also would like to place this on record that any mishap TNEB should be held responsible. I had also intimated
Honbl C M. about this.

This is a complaint from lic nagar 6th main road madipakkam area, chennai 91 plot 258 dev appartment owners.
From 08.09.2016 onwards the current flactuating low voltage out of 3 phase one phase is not comming propertly ie flickering and the water pump, fan, even lightings are not working properly due the above reason. Moreover most of the houses are facing the same problme in that street. Such problem will spoil the home appliances like fan, light, motor pump etc.
Kindly make use of your good office and solving the problem immediately. You timely action and help in this regard is highly appreciated.
Regards
s hariharan cell [protected]

I am building a new house. I wanted to apply for a new connection. But when i went to the TNEB office Veerapandi Pirivu, coimbatore -47, they asked me to pay 5000 Rs in that they will provide bill only for 50 Rs. remaining will be distributed to the AE Richard Stephan (1500 Rs) and other officials, this was conveyed to me by Our Area line man karuppuswamy. I havent paid the bribe, i came back to home. They refused to take the application...

Dear Sir,

Consumer No.[protected]

I have made the payment online, please find attached the receipt. The EB Person from Guindy office have disconnected the Fusewire today.

Please check the bill and do the needful at the earliest, we called up the office they say to us to come and show the receipt.

Expecting your earliest response in this regards.

Thanks & regards
Rajeswari
[protected]

Sir,

Ref : Consumer No :[protected] Phase No;676319)

I have made a telephonic complaint on (3rd sep 2016) to EB office at whites road Royapettah mentioning that Two phase is not working but till now no one has come to attend the fault.

Hence i request you to look into this fault immediately.

Thanks
Mohideen

[protected]

Sir,
I have made a telephonic complaint today morning (5th sep 2016) to EB office at MMDA colony (Arumbakkam) mentioning that One phase is not working but till now no one has come to attend the fault.
Hence i request you to look into this fault immediately.
My address
Ramesh.k
439/5 Poonamallee high road.
Kola perumal school street,
Arumbakkam
Chennai - 600106
Phone[protected].