Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

The meter box of our home got burned. It all happened without our knowledge.. The issue is may be with the meter box's quality.. They got Rs.2500 from us and said we will get some more money if we need.. I heard this issue has happened in many places.. So the issue is definitely with the meter box which is installed by the EB people.. Kindly consider this issue and help us..

We reside in thandurai pattabiram, We live in Jayaraman reddy street, we have around 50 housed in the two dead end street, We always get the power fluctuated during the night time no wonder every one use Air cooler, i initially thought this was the problem, we had the main transformers replaced with the another old one and the main cause for the problem is because we have a SAW MILL in our street which is located in the begining of the street, which requires the company line for the electricity but they use the residencial line to run the SAW MILL factory, however we cannot prove it as even they have to run the business. authorities can analyse the scenario and please do the needful, ,
Note: we have the street light on even in the day time for the past one week we have called up the TNEB several times and every often one lady picks up the call and says that it will be taken care, in our street everyone has tried calling up the SEKKADU TNEB office usign the customer care number and no action was taken. so please do the neeful..

With respect to the subject, I bring to you kind notice that in our locality TNEB employees does not take complaint seriously...I have register complaint two days ago...yet they have not come to sort out problem occurred in our building...
Even today they are not serious...
I request you to take action on those employees...
Thanking you..
Your's complainer
Ratan

Im from thiruvannamalai thendral nagar, North 1st street, vengikkal post. For the past three days (30.04.[protected].05 2016) full day no power in our street we suffered alot sir when we try to call AE he is no responding anything simply scolding us this is not the way to treat us and he is behaving like he is not responsible for that then who can we call us? Kindly accept this compliant and take actions as soon as possible thank you

Regulation No 11 of Tamil Nadu Electricity Supply Code permits billing on the basis of average consumption of the preceding four months in respect of those cases where there is no meter or the meter is defective. The 3-phase electronic meter at my residence does not seem to be working. The meter reading is taken once in every two months. So I would expect the average of last four entries. However, I find the average of preceding top two bi...

In my street there are about 7 to 10 homes power supply has been frequently cuts, each time we used to call EB and they also attending the issue but it was temporary solution, still we facing the power cut problem most often. So please try to solve this issue permanently as soon as possible. Please change the old cables, spares and replace it with new one, this only the solution to solve our street power cut issue. So please do our favor.

Address:
Ramkumar D
5th Street, S.V.M. Nagar,
Ennore, Chennai - 600057

Dear sir
First i given my appilcation form 17.01.2016.In edappadi tneb section, salem district. Tamilnadu and then they call me on 25.02.16 come to paid amount 26.02.16. Till now not yet connection. They are telling like as no stock of meter or now election process. My tneb connection.112-01/16-58. And bill no. Erm112rs1s478.. So please do the needfull as soon as possible.

Yours
K. Mani
Thangayur
Idappadi

Dear sir,

Im the resident of pensioners 4th lane, old washermenpet, chennai - 600 021.
There is frequent disconnection of electricity in 4th lane, we have made several complaints to change the underground cable but of no use. The cable seems to be an old one which has several patches. From 2 months alone we faced some 10 times disconnection that too in night times.

In our locality only the 4th lane is the problem, all other streets cables are new and working fine with no issues. Also our area masjid is in the same lane but it has 3 phase but some of the residents cannot afford to avail or even they have it might not work for some reason.

We request you to take necessary action on this with high priority.

Res. Editor,
Last two weeks saligramam, statebank colony peoples are very disturbing due to low voltages... Air conditionar is very importance for summer seasons only. But we could not able to use the a/c in this summer.. Because of low voltage.
Already we complaint to the asst.Engineer of saligramam eb office...
But no response from him.. He told us like " most of peoples using two or three air conditions how can we help u"...

Ok no problem.. In this period of month we could not able to pay the full payment of eb bill... How it will possible or not?
Dear editor please take a action for us..

We need full power supplly for this summer period... Its very important
Thank you.

Team,
What's happening with your portal https://tnebnet.Org???/
It's not working since 20-apr-16, i thought there was no power supply only for residents in chennai but here it looks like there is no power supply at your office also to switch on the server.

I cannot go and stand in the que to make the payment, i can only make the payment online, if your server does not work before 26th i cannot make...

[protected] எங்க விட்டுக்கு 2 மாததிற்கு 1 முறை மின் ரீடிங் எடுக்காம 4 மாததிற்கு 1 முறை எடுத்தாங்க 2 மாதம் முடிந்த வுடன் பில் கட்ட போனபோது இன்னும் ரீடிங் எடுக்கல அடுதம்மதம் பில் கட்ட சொனங்க நன் அதிகம் பணம் கட்டிவிட்டேன் எனக்கு பணம் திரும்ம்ப தர ஆவன செய்யவும் நன்றி
Bill Rs.5298/- Samadanapuram,[protected]
Cell No : [protected]
Roselet, 41 B Teachers D Colony, KTC Nagar North 627011

Hi,

We are the residents of rangasamy street, thiruvalluvar nagar, pammal, chennai - 600075.

Today,[protected], the first powercut occurred on 2:00 am and was not available till 4:30, until we realize and complaint. Then, they brought the power back and within 15 mins, the power again fails. We need to complaint again to get it recovered around 5:10 and starting from that time, we had around 15 total power cuts till now.

Whenever we call the tneb, they are saying that they have informed the section and if we ask the complaint number, they simply disconnect the call. I have not received any complaint number via phone call. Anyhow, i have managed to put around 5 complaints for the overall 15 power cuts, through the tneb complaint number automated response.

Even, when the power is regained, the actual complaint is not being closed, so that we are not able to register a complaint again, if it fails. Also, now, the power fluctuation started.

Among the 15 powercuts, the power available after recovery for around 13 powercuts remain only 15 mins. Only for the remaining 2, it was more than 2 hours.

If this happens continuously, then we have to lose our hard earned money by repairing the electronic equipments only. Also, if you could track the record of timely payment, we people will surely be among it. Even after we pay our bills at the right time, we are not getting quality power and electricity means, then it will be a shame on tneb.

Also, the tneb website is down for most of the times and specifically on weekends (Even now). If we raise a complaint online through it, we are not getting any response and most of the complaints are kept open for more than 6 months to 1 year without even responding.

There's always been severe voltage fluctuations in porur mangala nagar area, Chennai, and power cuts that last even for 4-5 days.When enquired directly at the local EB office, they do not respond properly and even have the nerve to tell us they have been told to cut the supply by an opposing political party.
Its always sleepless nights during summer!

Four day loose connection due this all usewallworks are disterbed in kovilpathagai ashok nagar .pincorde no 600 062.

Cell [protected].

062

I am living in cuddalore district, near panruti, our village name is kandrakottai kuchipalayam, in our area there was power cut in commercial because of transformer burst, but it is ready since last four days. But the officers does not switch on the power supply. Please take care of this message and do the needful things

Thanks & regards
Raja
[protected]

ஐயா வணக்கம்,

சோழிங்கநல்லூர், பாலா நகரில் அடிக்கடி மின்சாரம் ரத்து செய்யப்படுகிறது, இரவிலும் பகலிலும் ஒரு நாளைக்கு 10 முறையாவது மன்சாரம் ரத்தாகிறது. ஏன் ரத்தாகிறது என்று சோழிங்கநல்லூர் மின்சார வாரியத்தில் தொலைப்பேசியில் கேட்டால் சரியாக பதில் தருவதில்ல, தேவைனா போய் மின் வாரியத்துல புகார் குடுத்துக்க என்று கேளிக்கையாக பேசுகின்றனர். இதற்கு தாங்கள் உடனடியாக நடவடிக்கை எடுக்க கோறி தாழ்மையுடன் கேட்டுக்கொள்கிறேன்.

இப்படிக்கு
மக்களில் ஒருவன் பிரேம்குமார் ...

Frequent power cuts in Chitlapakkam near tambaram sanitorium during nights. During 10.30 PM to 2 AM power cuts happens. EB office number always busy and unreachable. Ladies during nights hours are unable to reach EB office to check the power status. EB officers in this area are not responding properly. Office goers and children's are more affected. Councellers are not responding to this issue. Please take proper action.

Dear sir,

Account name : vidyanathan c s
S b account no: [protected]
Mobile no : [protected]

Consumer no:[protected]
Name : g.Vinodhan


I have made a payment of eb bill through internet banking to tangedco on 29/02/2016 for rs.910/- vide ref no.44166099/[protected]. The amount was debited but no receipt has been generated. Again i made the payment for the same amount after few seconds vide ref no.4166679/[protected] and for that i received receipt. The first amount debited has not yet been credited. I am attaching herewith screen shot of the transcation for your reference. Kindly give credit for the same at the earliest.

Thanking you,

Yours faithfully

C.S.Vaidyanathan

Hi this is Rajesh. I am a railway employee. Each and everyday 10 minutes power cut, more than 10 times. Today also 2 to 5'o clock no power supply. There is a power shutdown in mid night and noon time without prior information in Asaveerankudikadu, sendurai tk. Ariyalur district. This is irratating us in hot summer. In election time this is negative points towards government. I don't think they have seen this or taking against this any way as a Indian citizen I register my complaint against tneb - Poor management here.

One member home LA meter LA magnite eruku so monthly 100 rs only varuthu so take the complaint because monthly 1 st. Take maginite in meter after the unit check then return applied the magnite on meter so monthly only come 100 rs bill so the complat. And.our home appliances. Fridge, 3 fans 6 or light, motor for water and etc. Very wrong activities...so. Please punished the people...