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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
Complaints 6291
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640
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5651
So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 26

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S
SatheesKumar007
Jul 10, 2022
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Address: NO.18 MEDHA NIVAS ,AMMAN NAGAR,S.I.H.S. COLONY ,CIVIL AERODROME POST SINGANALLUR ,CBE-641014

Dear sir / madam

Find the attached file for MY EB bill payment information and My Consumer No :[protected]

I have paid on 8th July 2022, but billing status online showing that till not yet paid . please check and update (refer attached picture )

Thanks for your support

Best regards
Vidhya Sathees Kumar
[protected]
[protected]
+1 photos
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    A
    ami@1234
    from Delhi, Delhi
    Jul 8, 2022
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    Address: Flat no. F2, B- Block, Prashanti Flats,18/2, Kuppusamy street, st. joseph nagar, palavanthangal - 600061.

    Hello my consumer no. is[protected]. My meter no. 4085797 and current meter reading is 16105 KW but as per bill it is showing 19480, which is around 3000 unit excess i want to send some representative to verify current meter reading and rectify it in bill.
    +4 photos
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      T
      Tharmadurai
      from Tenkasi, Tamil Nadu
      Jul 8, 2022
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      Address: M.Tharmadurai ,4/215 pasumpon street , kaluneerkulam Tenkasi ,Tamilnadu - 627861.

      House 2 day are no current
      And
      Transformers problem
      At the same time agricultural land also no current but two different types if problem only 3 days once current flow
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        S
        Sunil Narine VS
        from Arni, Tamil Nadu
        Jul 8, 2022
        Resolved
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        Resolved

        I have paid a bill of Rs.500 the money was deducted in airtel payment wallet transaction is successfully completed. But the tneb website bill is not generated and the transaction is failure please refund the amount.
        +2 photos
        Jul 11, 2022
        Complaint marked as Resolved 
        The amount was refunded thanks
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        UPI Transaction ID :[protected]

        Google Transaction ID: CICAgOCrlqf9Pg

        I have a transaction on 13.05.2022 Rs.10830.00
        amount not credited to EB portal in till today.

        actually i have time out UPI transaction, so amount not credited to EB portal account.
        so what i can i do.

        Please clear this issue as soon possible

        Thanking You
        E.deepak
        Ph:[protected]

        Payment failure in TNEB - Comment #4025479 - Image #0
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          B
          balaji1326
          Jul 8, 2022
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          Address: Thillai ganga Nagar EB

          Hi team,
          My consumer No : [protected]

          My address was mentioned in account
          As
          11, VIII street ram nagar chennai -61.

          Instead of 11, 29th Street Extension thillai ganga Nagar Chennai -61
          Kindly update the address
          Thanks in advance

          Regards
          Krishna moorthy
          +1 photos
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            R
            Ram mohan
            Jul 7, 2022
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            Address: Appaswamy platina ,flat number 2094, 2nd block ,9th floor, Poothamalle high way , landmark , porur saravana stores near by

            Service num [protected], I done gpay amount was deducted by tneb, but I checked my transaction in my tneb account, showing it's not paid,
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              R
              Ravi Kumar.R
              from Chennai, Tamil Nadu
              Jul 6, 2022
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              Address: 1,V.g.n.blooming garden Jasmine street,,Advika apartment,F2, MUGALIVAKKAM, Chennai -600125.

              Dear Sir, I am paying electricity charges on time every time then why I was charged short fall amount of Rs.3537 kindly provide me explanation regarding this shortfall charges. I am not affordable to such a hight cost.
              +1 photos
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                R
                Rajan A R
                Jul 6, 2022
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                Dear sir,
                To pay eb bill through online i added my mob no. To an old eb service no. In which i lived for rent. Now i moved from that house but still i receive bill amount to this no. I. E. [[protected]]. The old service no. Is [[protected]]. I kindly request you to delete my mob. No. From this sc no.

                Thanking you,
                With regards,
                Santhi G.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  P
                  Pandi CellCity
                  Jul 6, 2022
                  Resolved
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                  Resolved

                  Dear sir, ,

                  I paid 3430rs EB bill in Paytm platform (atm card)...that was failed...but amount is debited from my account ...I got message the amount refund initiated...still I am not getting refund amount...pls check and give me solution as soon as possible...
                  +2 photos
                  Jul 18, 2022
                  Complaint marked as Resolved 
                  Received my amt
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    D
                    Dhilip kumar Rathnavel
                    Jul 6, 2022
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                    Address: Palepalli (village) kandhikuppam(post) burgur(taluk) krishnagiri(dt) 635108 tamilnadu
                    Website: [email protected]

                    My father Mr. Rathinavel. V he dead on 24/10/2019 he worked for a ASSOSER on elethagiri (ss) krishnagiri (dt) but my father CPS amount can't be provide for my family... The head office was told to my father employe details (SR BOOK) was missing so not provide to tell him... 3yrs my family we all are waiting... But the head office don't consider my compilne...
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      A
                      Akshaya Selvapandian
                      Jul 6, 2022
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                      There is power cut in 50th street, Korattur, Chennai -600080 on July 6 2022, since 1:50 am. Please do necessary actions to get power back to the area.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        A
                        Akshaya Selvapandian
                        Jul 6, 2022
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                        Power cut in 50th Street, Korattur, Chennai -600080
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          I
                          Ilakkiya A
                          Jul 5, 2022
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                          Since june 2022 aynavaram ramanujam nagar is facing power cut every day. Reaching area eb is not ppssible over phone because they never respond to calls.
                          Even now we are facing power cut 5 hours a day weekend and weekdays.
                          If there is any transformer issue why is not fixed since 15 days. Spoke to eb complaint centre and they also have taken complaint but still we have issues.
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            K
                            K.SHANMUGA SUNDARAM
                            from Chennai, Tamil Nadu
                            Jul 5, 2022
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                            EB reading not taken for all meters and adjustment done with tenant for not doing DC

                            Address: Melpakkam, Chennai.

                            Respected Sir,

                            I am the houseowner, owning the below said four connections. Out this two connections has been assigned to my Tenant.
                            [protected], 46, 47, 48

                            Everymonth he is not paying the due as per the due date. When I take all efforts in complaining to the EB higher authorities and execute DC, my tenant easily pays thru GPay and asks for RC immediately.

                            This month even the reading was...
                            +1 photos
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                            Nihal26
                            from Chennai, Tamil Nadu
                            Jul 5, 2022
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                            Address: Triplicane

                            The support staff named Sangeetha in Triplicane EB office is very rude and unprofessional. We as a taxpayer deserve basic respect. Kindly take action and advise her to be polite and take necessary steps immediately when a complaint is raised
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              M
                              Manikandan Gangatharan
                              Jul 4, 2022
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                              Dear Sir,
                              Greetings!
                              This is to bring to your kind notice that, the way your staff at EB office at Mamallapuram is horrible and irresponsible.
                              Today afternoon I called the above office number since there is no power in my street for quite long time. Your staff picked my call and asking me to contact my area wireman to understand the issue office don't have any idea about why there is no power.
                              Is the process your office is following everywhere?
                              He mentioned his name as Kamallakannan.
                              Would be grateful if you could take necessary action on him. Please give proper training to attend customers queries and to update with proper information for same.
                              Thanks for your understanding and support.
                              Awaiting your response.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                              Jul 23, 2022
                              Updated by Manikandan Gangatharan                               No response so far..
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                                C
                                CSK CREATES
                                Jul 4, 2022
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                                Address: No 47 kavari street, Anuppambattu Ponneri taluk, Thiruvallur district.pin 601203

                                Bottom of the post over crack visible inside rod on the post. There is slope position. Please take immediately action.
                                +1 photos
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                                  A
                                  Abdulazeez Abdulazeez
                                  Jul 3, 2022
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                                  Address: No:44/1 police colony west, Sekkalai,Karaikudi.630002. Sivagangai district.Tamilnadu.
                                  Website: google

                                  EB post dangerous condition in front of my house. Replace before fall down. Address/ police colony west, Sekkalai, Sivagangai district. Tamilnad .Pin:630002.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    U
                                    ursselvakumar
                                    Jul 2, 2022
                                    Resolved
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                                    Resolved

                                    Address: udumalpet

                                    Dear Sir, I Paid Rs. 920/-via samsung pay(UPI) for Service Connection No.[protected] Name : M. Mani.Amount Debited but its shows UPI transaction failed.i checked in TNEB App its not reflected. then i tried two more times the same will be happened. finally i payed via GPAY.
                                    i raised a query to customer care they replied amount credited to beneficiary account. Kindly Please check the transaction details.
                                    1). UPI Transaction Reference No.[protected] for 920 dated, 26/06/2022 at 12:29:48
                                    2).UPI Transaction Reference No.[protected] for 920 dated, 26/06/2022 at 12:30:04
                                    3).UPI Transaction Reference No.[protected] for 920 dated, 26/06/2022 at 12:32:01
                                    +3 photos
                                    Jul 5, 2022
                                    Complaint marked as Resolved 
                                    got the money back
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                    Jul 05, 2022
                                    Updated by ursselvakumar                                     amount refunded to me
                                    View replies
                                    Hi sir! This is naveen living in Watkins street perambur sembium chennai-600011. near my home their is street light post which has been damaged and many times I complained on street light department and non of them not taking action on my regard if the lamp post fall down many will be affected on this please take necessary action in this regard.!

                                    Sub amount not reflected in app or refunded - Comment #4017789 - Image #0
                                    Sub amount not reflected in app or refunded - Comment #4017789 - Image #1
                                    Sub amount not reflected in app or refunded - Comment #4017789 - Image #2
                                    Sub amount not reflected in app or refunded - Comment #4017789 - Image #3
                                    Sub amount not reflected in app or refunded - Comment #4017789 - Image #4
                                    Sub amount not reflected in app or refunded - Comment #4017789 - Image #5
                                    Sub amount not reflected in app or refunded - Comment #4017789 - Image #6
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                                      Y
                                      Yamini Jerosa
                                      Jul 2, 2022
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                                      Address: paranaiputhur,kolathuvanchery,Iyyapantjangal

                                      There is frequent power cuts in paraniputhur area, Iyyapanthangal. The numbers shared for complaints are not working and gets disconnecfed. In case of maintenance day also the power is nit resumed after 2 PM.
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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