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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Jul 25, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 263

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M
Mahasharon
from Bengaluru, Karnataka
May 9, 2016
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Address: Chennai, Tamil Nadu, 600113

Hi,
My name is c. Alaguvel, and i have been stayed in tharamani for past 20 years. Recently i found my name and address is in correct in my eb card. I want to make it correct. Pls change based on the below information. Kindly do the needful.

Eb consumer no:[protected]

Name: alaguvel

Address: no:151, krishnastreet, anna nagar, 100 feet road, tharamani, chennai-600113
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    R
    raja sekhar Kraleti
    May 9, 2016
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    Address: 600096

    Hello sir,

    My meter was replaced in nov 2015, after chennai floods.

    There after till today (9 may 2016), i have only consumed 78 units (I was not at home most of the time). But when i see the bill the units consumed were 800+. I believe the reading was taken wrongly the person has taken 700 instead of 70.0 i believe.
    My eb acc no : 214:007:4044, please re take the reading and resend the bill the bill was too high that was more than my one year and i can not pay at a time.
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
    In my house the EB meter is not working for more than six months I have given written complaint on26august last year no action taken pl replace the faulty my house is in kotturgarden6/15first main road meter no3128169
    Online payment for TNEB RAJAPALAYAM CITY only has no connectivity on all holidays. we have very problem in holidays to pay. please solve it, sir.
    Shutdown power cut in the night

    Tamil Nadu Electricity Board [TNEB] — 3phase pole damaged

    S.RAMESH
    MANAMBAKKI (VILLAGE)
    MANAMADURAI (TK)
    SIVAGANGAI(DIST)
    sir
    my hose back side 3phase line pole damaged 3phase line disconnecting contional plese immediade pole changed plese
    thank you
    ramesh
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      S
      sgcappa
      from Madurai, Tamil Nadu
      May 9, 2016
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      Address: Chennai, Tamil Nadu, 600017

      I am residing at flat 12. Nalli apartments, 1 mangesh street, t nagar chennai 600017. I have 3 phase connection. The no.[protected]. It comes under se/cedc/central. I am a senior citizen aged 74 years and cannot move freely to lodge the compliant personally. Hence i am sending this message.

      I had recently checked the meter. It is not functioning.

      I request u to depute ur engineer to correct the meter and make it functional.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      In spite of repeated complaints, the EBis not removing the worn out transformer from the foot path.
      I am unable to access the website for online payment
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        V
        Vinoth saidapet
        from Chennai, Tamil Nadu
        May 8, 2016
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        Address: 600015

        We live in KP Koil Street at saidapet and recently a huge power cut problem service guy informed that capacity constrain, we need quick resolution yesterday also full night no power
        Response is also too bad from electricity board no body Works at night time, I am suffering with the kid and infant most of the nights recently
        I wish I could get support before escalating to next level
        Thanks
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          B
          Bup
          from Satna, Madhya Pradesh
          May 7, 2016
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          Address: 600028
          Website: www.consumercomplaints.in

          Everybody knows that this is summer season but it's very hot and this time there is frequent power failure in my locality i.e.in chennai RA puram. If once power goes off it takes minimum 3hrs and after an hour again it goes off. It's very difficult to all whoever having small babies at home. The govt would realise and take necessary steps immediately.
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
          Tneb payment not accepted for the past two days.
          In our taluk maximum time power supply is cut so please check the complained sir or madam
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            <Krishna>
            from Chengannur, Kerala
            May 7, 2016
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            Address: 600099
            Website: tamilnadu electricity board

            Dear sir/mam,

            Im residing at padmavathy nagar 6th extn, vinayagapuram, kolathur. Ch-99.
            In my area there is a power failure occurs daily 3 to 4 times without any timing.


            Pls help on this we suffer a lot by this power cut and all knows that in the summer time if the power failure means nothing done in our daily activities. Please treat this mail as request letter for this subject and do action on this.
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
            No power in one phase at 32/33 Ramappa Nagar Main Road, Perungudi 600096. Please fix.
            We are not able to turn on AC/motor.
            Dear Sir/Madam

            Im D.Sivaprakasam living in No.62/91, Perumal Koil Street, Alapakkam, Maduravoyal-95

            I have 3phase power connection. Eb Power Cable is cut 2 days before. I have complaint maduravoyal eb station but they are no response.

            so plese attend and repairing eb connection
            No power in one phase at 32/33 Ramappa Nagar Main Road Perungudi
            Street Lights Not working since one week in

            Ganesh Street, Gopalapuram, Chennai -86

            No power

            Hai am from Coimbatore;we have struggle for no current supply last 2 days we are facing with Out current please makesure solve the problem Site no 7 nggo colony post Coimbatore 641022
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              M
              mohamed haneef ghouse khan
              from Mumbai, Maharashtra
              May 6, 2016
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              Address: 600002
              Website: www.tneb.gov.in

              We are residing in main of the city,
              New no 78 old no.21, nagappan mudali street, pudupet, chennai, 600002.
              No electricity for past four days we have call eb more than 10 times they saying we send eb man atlast they came yesterday and ask wires, and they told we come back in few minutes but they not yet come please take action as soon as possile.
              May 06, 2016
              Updated by mohamed haneef ghouse khan
              Eb man came today and changed the cable, problem solved pls close my complaint
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                J
                Janardhanam Suresh
                from Chennai, Tamil Nadu
                May 5, 2016
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                Address: 600017

                Hello sir,

                I have lodged a complaint with the t nagar, Thanikachalam Road electricity board junior engineer (central) regarding my house EB meter not working.

                My address is - No 1, 6th floor, C block, Silver Park Apartments, 24, Thanikachalam road, T Nagar, Chennai 17.

                I moved into this house on Dec 21st. My house owner had paid a deposit of Rs.1000/-
                When I enquired about the current consumption charges with the EB office, I was told that the concerned person would come and take the reading. Till date there is no sign of the meter working. Kindly do the needful and I shall pay the average amount when instructed to me.

                Thanking you...

                V J Suresh - [protected]
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                I have raised a compliant for no power in our area for more than 3 days, velachery - vijaya nagar and I spoke to all level and very worst response, still issue is not resolved.

                can anyone pls post escalation hierarchy.
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                  G
                  Gowri Priya
                  from Chandigarh, Chandigarh
                  May 2, 2016
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                  Address: Theni, Tamil Nadu, 625531

                  The meter box of our home got burned. It all happened without our knowledge.. The issue is may be with the meter box's quality.. They got Rs.2500 from us and said we will get some more money if we need.. I heard this issue has happened in many places.. So the issue is definitely with the meter box which is installed by the EB people.. Kindly consider this issue and help us..
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                  Dear sir/madam,
                  My area is mgr nagar 7th street, Velachery, chennai - 600042. Here Always power supply problem is here. I think transformer problem. Electricians not working properly. Kindly do the needful.
                  Thanks.
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                    S
                    samostrich
                    from Chennai, Tamil Nadu
                    May 2, 2016
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                    Address: Chennai, Tamil Nadu, 600072

                    We reside in thandurai pattabiram, We live in Jayaraman reddy street, we have around 50 housed in the two dead end street, We always get the power fluctuated during the night time no wonder every one use Air cooler, i initially thought this was the problem, we had the main transformers replaced with the another old one and the main cause for the problem is because we have a SAW MILL in our street which is located in the begining of the street, which requires the company line for the electricity but they use the residencial line to run the SAW MILL factory, however we cannot prove it as even they have to run the business. authorities can analyse the scenario and please do the needful, ,
                    Note: we have the street light on even in the day time for the past one week we have called up the TNEB several times and every often one lady picks up the call and says that it will be taken care, in our street everyone has tried calling up the SEKKADU TNEB office usign the customer care number and no action was taken. so please do the neeful..
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      R
                      ratan seervi
                      May 2, 2016
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                      Address: Chennai, Tamil Nadu, 600044

                      With respect to the subject, I bring to you kind notice that in our locality TNEB employees does not take complaint seriously...I have register complaint two days ago...yet they have not come to sort out problem occurred in our building...
                      Even today they are not serious...
                      I request you to take action on those employees...
                      Thanking you..
                      Your's complainer
                      Ratan
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        B
                        Bharath Brj
                        May 2, 2016
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                        Address: 606604

                        Im from thiruvannamalai thendral nagar, North 1st street, vengikkal post. For the past three days (30.04.[protected].05 2016) full day no power in our street we suffered alot sir when we try to call AE he is no responding anything simply scolding us this is not the way to treat us and he is behaving like he is not responsible for that then who can we call us? Kindly accept this compliant and take actions as soon as possible thank you
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                        Im from thiruvannamalai thendral nagar, North 1st street, vengikkal post. For the past three days (30.04.[protected].05 2016) full day no power in our street we suffered alot sir when we try to call AE he is no responding anything simply scolding us this is not the way to treat us and he is behaving like he is not responsible for that then who can we call us? Kindly accept this compliant and take actions as soon as possible thank you
                        IN GN STREET MYLAPORE THE DAILY POWER CUT GEttING few dat before the eb person came he line will change give another person that' dat itself till day to problem getting and I contact eb there is no response kindly alive this problem
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                          R
                          ram88android
                          from Mumbai, Maharashtra
                          Apr 28, 2016
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                          Address: 600057

                          In my street there are about 7 to 10 homes power supply has been frequently cuts, each time we used to call EB and they also attending the issue but it was temporary solution, still we facing the power cut problem most often. So please try to solve this issue permanently as soon as possible. Please change the old cables, spares and replace it with new one, this only the solution to solve our street power cut issue. So please do our favor.

                          Address:
                          Ramkumar D
                          5th Street, S.V.M. Nagar,
                          Ennore, Chennai - 600057
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            S
                            sasidhana
                            from Gurgaon, Haryana
                            Apr 28, 2016
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                            Address: Salem, Tamil Nadu, 637101
                            Website: consumercomplaints.in

                            Dear sir
                            First i given my appilcation form 17.01.2016.In edappadi tneb section, salem district. Tamilnadu and then they call me on 25.02.16 come to paid amount 26.02.16. Till now not yet connection. They are telling like as no stock of meter or now election process. My tneb connection.112-01/16-58. And bill no. Erm112rs1s478.. So please do the needfull as soon as possible.

                            Yours
                            K. Mani
                            Thangayur
                            Idappadi

                            Tamil Nadu Electricity Board [TNEB] — Energy meter over running

                            From
                            P.Elumalai
                            Chennai-north
                            093:007:836


                            Dear sir
                            I am elumalai chennai-north circle service number 09:007:836 my house energy meter is over running i am already complained in office gummudipoondi still no action taken the electricity board
                            Frequently power cut on our area. Mostly the power cut happens in the midnight. So couldn't sleep well. So, next day will not able to go to my office. Please take action about this power cut.
                            Thank you,
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                              Shaik Jeelani
                              from Gurgaon, Haryana
                              Apr 25, 2016
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                              Address: 600021
                              Website: www.tneb.in

                              Dear sir,

                              Im the resident of pensioners 4th lane, old washermenpet, chennai - 600 021.
                              There is frequent disconnection of electricity in 4th lane, we have made several complaints to change the underground cable but of no use. The cable seems to be an old one which has several patches. From 2 months alone we faced some 10 times disconnection that too in night times.

                              In our locality only the 4th lane is the problem, all other streets cables are new and working fine with no issues. Also our area masjid is in the same lane but it has 3 phase but some of the residents cannot afford to avail or even they have it might not work for some reason.

                              We request you to take necessary action on this with high priority.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                H
                                HariHaranSBI
                                from Ahmedabad, Gujarat
                                Apr 25, 2016
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                                Address: 600093

                                Res. Editor,
                                Last two weeks saligramam, statebank colony peoples are very disturbing due to low voltages... Air conditionar is very importance for summer seasons only. But we could not able to use the a/c in this summer.. Because of low voltage.
                                Already we complaint to the asst.Engineer of saligramam eb office...
                                But no response from him.. He told us like " most of peoples using two or three air conditions how can we help u"...

                                Ok no problem.. In this period of month we could not able to pay the full payment of eb bill... How it will possible or not?
                                Dear editor please take a action for us..

                                We need full power supplly for this summer period... Its very important
                                Thank you.
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                                  gp.muthu
                                  from Guruvayur, Kerala
                                  Apr 25, 2016
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                                  Address: Tirunelveli, Tamil Nadu, 627011
                                  Website: --

                                  [protected] எங்க விட்டுக்கு 2 மாததிற்கு 1 முறை மின் ரீடிங் எடுக்காம 4 மாததிற்கு 1 முறை எடுத்தாங்க 2 மாதம் முடிந்த வுடன் பில் கட்ட போனபோது இன்னும் ரீடிங் எடுக்கல அடுதம்மதம் பில் கட்ட சொனங்க நன் அதிகம் பணம் கட்டிவிட்டேன் எனக்கு பணம் திரும்ம்ப தர ஆவன செய்யவும் நன்றி
                                  Bill Rs.5298/- Samadanapuram,[protected]
                                  Cell No : [protected]
                                  Roselet, 41 B Teachers D Colony, KTC Nagar North 627011
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    VigneshCPT
                                    from Chennai, Tamil Nadu
                                    Apr 24, 2016
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                                    Resolved

                                    Address: 600075
                                    Website: www.tnebnet.org/awp/login

                                    Hi,

                                    We are the residents of rangasamy street, thiruvalluvar nagar, pammal, chennai - 600075.

                                    Today,[protected], the first powercut occurred on 2:00 am and was not available till 4:30, until we realize and complaint. Then, they brought the power back and within 15 mins, the power again fails. We need to complaint again to get it recovered around 5:10 and starting from that time, we had around 15 total power cuts till now.

                                    Whenever we call the tneb, they are saying that they have informed the section and if we ask the complaint number, they simply disconnect the call. I have not received any complaint number via phone call. Anyhow, i have managed to put around 5 complaints for the overall 15 power cuts, through the tneb complaint number automated response.

                                    Even, when the power is regained, the actual complaint is not being closed, so that we are not able to register a complaint again, if it fails. Also, now, the power fluctuation started.

                                    Among the 15 powercuts, the power available after recovery for around 13 powercuts remain only 15 mins. Only for the remaining 2, it was more than 2 hours.

                                    If this happens continuously, then we have to lose our hard earned money by repairing the electronic equipments only. Also, if you could track the record of timely payment, we people will surely be among it. Even after we pay our bills at the right time, we are not getting quality power and electricity means, then it will be a shame on tneb.

                                    Also, the tneb website is down for most of the times and specifically on weekends (Even now). If we raise a complaint online through it, we are not getting any response and most of the complaints are kept open for more than 6 months to 1 year without even responding.
                                    Oct 15, 2023
                                    Complaint marked as Resolved 
                                    Resolved
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      Itsdoctorash
                                      Apr 24, 2016
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                                      Address: Chennai, Tamil Nadu, 600116
                                      Website: Tneb.org

                                      There's always been severe voltage fluctuations in porur mangala nagar area, Chennai, and power cuts that last even for 4-5 days.When enquired directly at the local EB office, they do not respond properly and even have the nerve to tell us they have been told to cut the supply by an opposing political party.
                                      Its always sleepless nights during summer!
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

                                      Tamil Nadu Electricity Board [TNEB] — Power cut at midnight

                                      Dear sir,
                                      i am from kottaiyur town panchayath, kotthar street, karaikudi division kanadukathan sub division, sivagangai dist .. we are trying to reach our area line man but they are not attending our calls. we r facing current cut since 9pm for past 2 days..please advice your staff and do the needs for us. Thank you.
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                                        rajendran15051969
                                        from Hyderabad, Telangana
                                        Apr 23, 2016
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                                        Address: Tiruvallur, Tamil Nadu, 09

                                        Four day loose connection due this all usewallworks are disterbed in kovilpathagai ashok nagar .pincorde no 600 062.

                                        Cell [protected].

                                        062
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