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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Jul 25, 2026
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So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 265

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A
Ananthkumar1977
from Bhubaneshwar, Odisha
Apr 5, 2016
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Address: 600056

Hi, on 5.04.16 in Kattupakkam area power gone 5 times within 11.00 Pm to 4.00 Pm. Every time I call up 19121912 customer care team asking to log complaint but they are not responding properly, they are not log complaint and not providing complaint member. Even I called up Iyyappanthangal EB office also, they said night time difficult to check and call in the morning.
Kindly keep proper responsible team on night time services, customers will call to customer care to resolve their problems, but if customer care people not responded where they will go and give complaint.
This is not only for myself, belongs to all our Chennai people.

Appreciate your immediate action in this regard
[protected].
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    N
    nicen17
    from Chennai, Tamil Nadu
    Apr 4, 2016
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    Address: 600126

    Dear Sir/Madam,
    I am Nisha from Madambakkam, Chennai. In our area power cut is happening daily at 4:30 AM to 6:30 AM. During this summer time, it is very difficult for us to survive with 2 year old baby. Also 12 th std students will go to tution center as well as study in the early morning, So unable to prepare foods for them. Kindly understand our situation and do the needful.

    Thanks & Regards,
    Nisha.
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      P
      Praveenkumarra
      from Gurgaon, Haryana
      Apr 3, 2016
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      Address: 600079

      As on we have no power in our house from past 1 year has our line has given direct into eb main box
      We have give lots of time complain but there is no response from our sowcarpet are office
      Even in our street there are main building face problem with this please try to soil our big problem
      Add
      32/14, kalathi pillai st
      Sowcarpet Chennai 79
      Mob [protected]-[protected]
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        C
        chelladurai R
        Apr 1, 2016
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        Address: Chennai, Tamil Nadu, 600087

        Ramalinga vallalar street,
        Valasaravakkam.
        Chennai-87.

        The power cut is happening in our line(Single phase) daily night from march 20 2016.

        Sometimes the line is up at 1 am in the night. Some days whole night no current.

        The other streets in the valasaravakkam area are good.

        But this street light and same line used for our home suffered lot in this summer.

        We cannot get responsible answer from the government officials.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          V
          velan.rmv
          Mar 31, 2016
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          Address: 600033

          Dear sir,

          Its New EB connection @ adanoor office at guduvanchery made by my builder for my new house as he telling at lost he missed my EB deposit bill but he bought the EB card from the EB office and provide to me as he said you can use this card for further, he said he missed that bill and difficult to get it
          so how to get that deposit bill from office any possible to get it .

          Thanks & Regards
          Vetrivelan.R
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            S
            sai.alh1
            from Chennai, Tamil Nadu
            Mar 23, 2016
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            Address: Krishnagiri, Tamil Nadu, vede

            My electricity bill for jan-feb 2016 was rs. 4176. My earlier bill amount was rs. 670/- my account number is[protected]. Billing period in dispute is 28/12/2016 to 29/02/2016. Iahve verified my current coonsumtion / day based on tneb meter reading which is hovering/ day between 5 and 6 units. We are only 2 persons at home. We use water heater( 15 min daily), washing machine(1 hr daily), fridege & one 0.5 hp jet pump (1/2 hour daily). There is no reason my monthly consumtion cn go to 4.05 units. The last one year average also does not suggest such 405 units/ month. Strongly suspect a sudden jump in meter reading. Pls validate meter & refund as applicable immediately.
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              Y
              yyyy8764
              Mar 20, 2016
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              Address: 624601
              Website: www.tnebnet.org/awp/login

              Madurai : 05
              Section : 281 and 282

              Always 281 and 282 in Palani Town users can't pay their bills online after the meter reading is taken. Always showing "no records found".

              Once majority paid through local EB office, then we have the access to payonline showing "Pay in advance".
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                Y
                yyyy8764
                Mar 20, 2016
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                Address: 624601
                Website: www.tnebnet.org/awp/login

                Madurai Region : 05
                Section : 281 and 282 removed from the List.

                we are unable to pay online, showing no records found for 281 and 282 section in Palani Town.

                Remaining sections 283 are able to pay online.
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                  J
                  Jinendra Ved
                  from Mumbai, Maharashtra
                  Mar 18, 2016
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                  Address: Chennai, Tamil Nadu, 600079

                  Vinayaga maistry street sow carpet . I am not having electricity from last 3 hours .. I hav complained to 1912 nearly 3 or 4 times ... They are not responding ...
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    K
                    kpsun
                    from Coimbatore, Tamil Nadu
                    Mar 17, 2016
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                    Address: Coimbatore, Tamil Nadu, 641015

                    Service connection number :[protected]Name correction)
                    Service connection number :[protected]Address correction)
                    Sir,

                    My name is wrongly entered rajamani instead of p.Sundararajan & sivagamasundari in eb database. And our another service connection[protected] address wrongly entered in ranganathapuram main road instead of kulatheri main road,

                    I request you to change it asap.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      S
                      Shankee
                      from Chennai, Tamil Nadu
                      Mar 13, 2016
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                      Address: Chennai, Tamil Nadu, 600078
                      Website: www.consumercomplaints.in

                      Sir I'm from nesapakkam, moovender Street, rajiv gandhi nagar, chennai -78. In our street there are two Street lamps, one at the entrance and another at end of the street. The street lamp at the end is not working for past 12 months. We gave letters to the councillors but it was not repaired yet..during evening and night time pitch dark surrounding here and we feel very unsafe. Please consider and repair our street lamp.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        P
                        prjsme
                        from Ranchi, Jharkhand
                        Mar 12, 2016
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                        Address: 600001

                        90 Govindappa Naicker st, sowcarpet no power from 11/3/16 fron4pm
                        We have give complaint on 1912 lot of time but no action has been take
                        While we had power cut
                        We request to to please take action immediately
                        Thanks Praveen
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          C
                          chinnaraju arumugam
                          from Chennai, Tamil Nadu
                          Mar 9, 2016
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                          Address: 600062
                          Website: tneb

                          Sir,
                          My home last four months before change my meter analog to digital. after change meter i feel more charges are taking place...
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            S
                            Swathi.cj
                            Mar 8, 2016
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                            Address: Chennai, Tamil Nadu, 600080

                            Respected madam/sir
                            I would like to inform you that in our area there is often power cut during night time especially for single phase holders which gives inconvenience to students and working people.EB authorities are not responding for phone calls and they often speak rudely when we call in night time.So please take some action against it.Hope you will respond for this complaint...
                            Address
                            Dhanapal chetty 3 rd street korattur chennai-80
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              N
                              Nagaraj rocky
                              from Salem, Tamil Nadu
                              Mar 7, 2016
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                              Address: 638315

                              Respected sir/madam,
                              i would like to inform you that the power line is passing beside home.we are facing very problem for that during rainy season..we are farmer.we have goats and cow.if it is fall down means its become very dangerous.
                              Already we have complained to Anthiyur EB Office.but no one going to take any action.hence i requested you to change that line route as much as possible.Plz do some favour for me.

                              address:
                              chinnasamy,
                              117B, thoppur,
                              Brammadesam(po),
                              Anthiyur(tk),
                              Erode(dt)-638315
                              service num:33900320
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                S
                                senthil kumar n s
                                from Delhi, Delhi
                                Mar 6, 2016
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                                Address: Krishnagiri, Tamil Nadu, 635109

                                Dear Sir,
                                We are residing at NGGOS COLONY FIRST CROSS, Ramanasri NAGAR, Hosur. Frequent power cut followed by complete shut down in our street today 06.03.16. No response from local EB office. Requesting you to clear this issue quickly.

                                Senthil kumar
                                Hosur
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  Chiyan Prakash
                                  Mar 5, 2016
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                                  Address: Chennai, Tamil Nadu, 044

                                  I'm jayaprakash from chennai. ..my Address 6/ 19 kasim Ali 2nd street ice house triplicane. Last 4 month 1900 bill my previous 260 only. .what is this place analysis my house
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    M
                                    Maheesh guru
                                    from Melur, Tamil Nadu
                                    Mar 4, 2016
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                                    Address: 625014
                                    Website: www.tnebnet.org

                                    Our metre are defective in the last month billing time, they assessing the unit according to the law last four month period. But they leaved the last bill and then they go back for the last two higher amount units and average it. Our last time usage is low because we working outside the district. Ph:[protected]
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      P
                                      Praveenkumarra
                                      from Gurgaon, Haryana
                                      Mar 2, 2016
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                                      Address: Chennai, Tamil Nadu, 600079
                                      Website: Give letter to your office

                                      Shantha bai
                                      14/32, kalathi pillai st
                                      Sowcarpet Chennai 79
                                      We have facing face problem from longtime but still there is no response from your side
                                      Our line has work temporary from past 6 month we have even don't have singal face at our home please try to clear very soon
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                        R
                                        Rajesh Vicky
                                        from Chennai, Tamil Nadu
                                        Mar 1, 2016
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                                        Address: Chennai, Tamil Nadu, 600118

                                        I am from K.K.D NAGAR KODUNGAIYUR for past 4 days there is power cut in our area at 11 P.M and after when power comes it will be low voltage till morning
                                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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