Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

TNEB New connection meter struck up, we noticed last July-2015.
1.Registered a complain by manually on 1st week of Aug.15
2.Also submitted an online complaint (Complaint Id:[protected] -27.07.15) via TANGEDCO website.
Now still problem exist
on the website complain status shows 18.08.2015 closed, but actually not.
consumer no. [protected] - U.MOHANA

I am Arumuga Siva from flat no115, 2nd main road kamakotti nagar, pallikaranai chennai-600100 there is no power supply from morning. I called pallikaranai electricity board many times but they don't respond me... pls take necessary action as soon as possible... with out electricity is really difficult for us to do out regular works..

This is Somasundaram from old no 15 LIC COLOny, Velachery, Chennai 600042...have registered the power failure complaint at the velachery EB office for the past 1 days and there is no response from authorities.contact no. is [protected]

It is hard to share that other house sharing the same transformer have power and this is the only apartment not provided power supply...

Poor Service

MTH Road Annexe was water logged 2 days back. The lane was blacked out since then. Number of times calls made to EB office, 1912 and the AE. No response. Past 15 hours not a drop of water is there. Power is not restored. AE not attending calls. AD answer was irresponsible. No planning from so called engineers. Hence this complaint. Life is miserable without basic amenities without Power.

There has been power cut in the area i reside i.e perumbakkam since today morning (16/11/2015) .due to this we are facing shortage of water supply and this is hindering our daily life activities. The heavy rainfall is worsening things even more

I live in perumbakkam Chennai and there has been power shutdown since today morning I.e 16/11/2015 because of which we are facing problem of water supply and this is creating problems is daliy life activities. Please take action as soon as possible

Dear sir,
I am Dinesh Kumar, residing in Flat no 2A, Ashvini abinita, Kaveri salai, Kalashetra colony, Besent Nagar, Chennai 90. Consumer no : [protected].
During the mid-month of Oct2015 they have changed electronic meter. Our last month bill (Bill dated 28th Oct 2015) is Rs. 8010/-. Present reading as shown in the EB bill is 870 units, whereas the current reading in the meter is showing only 87 units.

In last one year our EB bill has never crossed Rs. 1500/- even during the summer season (April, May, June). We have raised the complaint through website and also have written as letter to EB office besent nagar, but no proper action was taken. Kindly look into this and solve the issue. Not affordable to pay this huge billing amount of Rs. 8010/-

I stay in Mayor Basudev St, Old Washermenpet, ch-21 wherein we had power cut bcoz of cable fault on 14 Nov 2015 early morning around 7 am. After N number of calls made to TNEB few TNEB staffs came and did the work evening around 6 clock which lasted only for 2 hours and again the cable busted with heavy smoke. Now it is 10 pm on Nov 15 and we are yet to get the power. While I understand that rain interrupted their work if they had ignored their lethargic attitude this could have been easily corrected on 14th or at least 15th. However TNEB officials gave connection to few neighbours illegally and I am sure that this would have been done taking bribe. I just wanted to do my duty of complaining and it's upto officials whether to take action or not. I am eager to see the action now and the purpose of this forum.

TNEB Post (Old Cement Post) need to be changed since this got damaged very badly after 50+ years since it plant. We have got the EB Connection from this post and it's in very danger position, We could see only the RODS available and the Cement blocks came out of the post. If it fell down, it affects the local power distribution and cause a fire accident to the nearby house

in my form (tamil nadu state, tirunelveli dist, kallikulam eb circle, samugarengapuram village).Eb no:[protected]. In my fprm last one week there is no power.I complaint to eb office kallikulam.But there is no reply.Give power to my land as quick.Thankyou. Please help me.

Sir, Customer Service no. :[protected] I am from 29/39 Ramanuja Iyer street, Oldwashermenpet, Chennai-600021, Tamilnadu. I am facing power-cut issues since 10days. I call up EB office and request them to look after the issues and make it alright that it should not happen again. Everyday a new engineer comes and provides a very bad service where we could get electricity for that particular day and the next day, we find no current, it has happened so many times. The building is made off three face power supply and nobody in the building faces any sort of electrical issues except us. Our neighbours and the shop owners everybody has a good power supply. I want to complaint for not providing current and I expect the electricity board takes necessary actions immediately. Even now we don't have current. Please take immediate action.

Sir, Reasent days there is a contineous Voltage drop and all our equipments including basic home service needs water filter, Fridge, Mixe, washing mechine and Water Pumps are not able to operate as well as found the daily power consumption of other equipmets like lamps and fans heavily increasing and filing. All these causing neusense to our elderly parents and youngsters education. Appart from these the Power consumption meter reading goes higher for which we are not responsible and the consumber forum should look into this and take immediate action otherwise serious objection will be raised and claim all loses to be recovered from TNEB

From Monday (9-nov-2015) till now (10-nov-2015) there is no power supply in my house (13/15, Beach Street, Parangi Pettai, Cuddalore District) due to heavy rain.

I have raised multiple complaints through direct complaints in the Parangi Pettai EB office. but there is no response whatsoever from their side.

They just say complaint is received and they will take action. But no one has come to fix the issue.

From yesterday (9-nov-2015) till now (7.30pm 10-nov-2015) there is no power supply in my house and 4 or 5 more houses in my street (Salaiyar st, Mandaveli). I have raised multiple complaints using the customer service number 1912 and through direct complaints in the EB office yesterday but there is no response whatsoever from their side. They just say complaint is received and they will take action. But no one has come to fix the issue.

Its Diwali today and its been a dark Diwali for us this year. Not sure where else to raise the complaint. We have apoken to the AE also last evening and he said he will be sending someone but nobody came till now. From afternoon today, AE's number has gone switched off.

We are surprised to face this kind of service in Chennai, being the capital of TN. Not sure if we are living in a city or a village!

From helpless consumer!

Balaji.C

HI I Am residing @ Nagelkeni Pallavaram. We have Power shut down From Morning 6 0 clock, We have Contacted the Customer Care Number and Booked A Complaint on the same, they said some fault is there it wil be restored in some time. Time Now is 4:25 PM Till Now power supply has not restored, We have contacted the the Respective AE [protected], and another DE [protected] Both the Numbers are switched off from Morning. When we try reaching Customer Care 1912, they are telling no response from your EB office, they are asking me to go and have a check in EB office and tell the status of it nu. Very pathetic, disorderly People are still Working in Goverment office. Very bad. We have old peoples in my house without basic stuff like water is not there. Think about the situation, Human less creatures. They will be rewarded nicely for this behaviour.

I am residing near Ragavendra temple, anakaputhur. Getting frequent power cut in night time. Today from 11 PM and not it is 2:25 AM no power. Just now we got the power. Tried to reach Pammal EB office number [protected], but could not reach for more than 3 hours. And tried AE number [protected], even he/she is not picking the phone. Only able to reach customer care. But they are also saying the same. Not sure who will take action with Pammal EB department. Are we slave. Thanks Sureshkumar R.

Dear sir,
Three is a EB Pole at the following address which has been damaged at the bottom.
Location:Trichy corporation, 61 ward, North Kattur, behind UDC, Very closer to KURUVI Kalyana Mahal, Thiru nagar 6th street.

Problem: Bottom of the EB pole/post borken. EB man not willing to repair the street light due to week post.

Requirement: Replacement of EB post.

I am resident of oorapakam. Staying in two bed room apartment. My electricity consumer service number is[protected]. My electricity bill is coming to Rs16000/- above from past few months & we requested the local electricity office to look in to the issue. Even after repeated requests there is no one turn up to check the meter. In fact the bill is coming even though we were out of station for almost 20days in month. Unable to bare the charges we forced to switch off mains & living in dark. I am deeply disappointed with the kind of service they are providing & wondering for common man like me to pay Rs15000/- & above electricity bill make me sick. I don't know whom to share my frustration.

Sir, i am keerthana, advocate, madras high court ph:[protected], i regret to inform you that illegal commercial line power connections has been given to shop keeper mr.s.indrasekaran in my house he has been robbing our current for past 15 years and using it for commercial perpose several complaints has been given to eb officials but no action has been taken, his eb no:[protected] his commercial line connection has been given from our residential line without our authorisation letter and signature and the commertial line connection has been taken from our residential eb line which is a theft and even forgery has been committed by mr.s.indrasekaran owner of subrama electronics, 4, meeran sahib st mount rd, ch-2 i kindly request you to take action against the culprit immediately and disconnect his commercial line and curtail the fraudulent act commited by mr.s.indrasekaran. Our eb line no:[protected] residential ). I wouuld be greatful to you if take action immediately and disconnect the commertial eb line because we have been paying even for the commercial usage of mr.s.indrasekaran's shop for past 15 years Thanking you, G.M.Keerthana 2298/15 Advocate Madras high court

This is Perinbaraj residing in 14-3, Palladam Road, Okkilipalayam, O.K.Mandapam Post, Coimbatore-6401032. we have the powercut and low voltage problem daily in our area especially it is high during night hours. we have kids, they are not able to sleep properly because of this problem. I dont know why this low voltage problem & unnecessary powercut is occuring in all areas. somtimes the low voltage is occuring evening to early morning 6a.m, This area people's are very suffering, please take the necessary action for this. We request the Higher officials to kindly look into the matter and give us permanent solution. Our EB circle section code:255 & Name : O.K.MANDAPAM Thanks & Regards Perinbaraj.Y