Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

This is Nirmal from Madura nagar thiruvotriyur, Chennai (My Contact No:[protected]). Now a days in my area we are getting so many times power cut. Whenever I am making the call to my local EB office they are telling silly reasons (Like Over load, Shutdown, Tripped like that) for power disconnect. I have friends in entire thiruvotriyur Chennai area. But this power cut problem happening Only in Madura nagar thiruvottiyur, area only. Tamil nadu CM also declared there is no power cut in TN so I want to know whether Madura nagar belongs to tamil nadu or any other state and ofcourse it was a city Then what TNEB people doing? Because one or two time means that’s acceptable. Weekly 3 times making power cut and telling silly reason means that should be punishable Then only they will know the seriousness of this Problem I try to talk with Madura nagar TNEB AE. But I was unable. Really so many peoples have a small chidrens so we are facing more problems especially in mid night more time because of this Powercut. Hope I will get solution here. & If I am getting the chance to Madura nagar thiruvottiyur AE means I feel better. They are behaving & talking like owner of the TNEB. Thanks & regards, Nirmal My Contact No:[protected]

I have paid my TNEB bill amount of Rs.4110 on 28.9.2015 before due date ( service number..[protected] through IOB net banking.Bank transaction number.809521.But the amount has not been adjusted towards my bill till today.When i personally went to the local TNEB office today to clarify, they are asking me to pay the amount Rs.4201 with fine.They are not ready to take up the matter with their head office in this connection and don't seem to be customer friendly.I got confirmation from the bank that the amount has been credited in TNEB's account on the same day itself...ie. 28.9.2015.I am a senior citizen and very much mentally upset.As i am a pensioner, this amount is very big for me.

Sir, I have around 3.00'O clock paid my EB Bill through neft. The same has been debited in my sb account but not credited to the tneb account . kindly let me know the status of the payment. savings account no [protected] name :Kalpana M amount :Rs.7872/- tneb consumer number :[protected] kindly let me know the status of the payment

There is a power cut at ambattur since last night. There is nobody to look into this issue. The streets lights are very much working fine. And how come there is a power cut only at our houses. We are all working people and how can we stay awake the whole night. Such irresponsible govt employees.

This is Balaji from Valasaravakkam, Chennai (My Contact No:[protected]. Now a days in my area we are getting so many times power cut. Whenever I am making the call to 1912 they are telling silly reasons (Like Over load, Shutdown, Tripped like that) for power disconnect. Monthly once TNEB peoples full day disconnecting the power for maintenance. I have friends in entire Chennai area. But this power cut problem happening Only in valasaravakkam, Chennai area only. Just I like to know Valasavakkam also included in Chennai (City) area? Tamil nadu CM also declared there is no power cut in TN. Then what TNEB people doing? Because one or two time means that’s acceptable. Weekly 3 times making power cut and telling silly reason means that should be punishable (Respective TNEB AE Should Be Punishable. Then only they will know the seriousness of this Problem). I try to talk with Valasavakkam TNEB AE. But he respond very bad. Really I am struggling with my 3 years daughter in mid night more time because of this Powercut. Hope I will get solution here. & If I am getting the chance to Valasavakkam AE means I feel better. Just I am making the call means they are treating & talking very cheap. They are behaving & talking like owner of the TNEB. Thanks & regards, Balaji.G My Contact No:[protected].

In Selaiyur camp road, I am paying EB bills online once the entry is uploaded so far. But for last 2 times, the EB person is refusing to take reading and uploading online as the EB card is missed and asks to meet in person at EB office. When everything is going online, what is the need of having the EB card and putting entry in it which is of no use. Why the EB person is asking to meet at their business hours 10-5 when our working hours clashes. Also when we take time to meet they are not available in office. Please rectify these mistakes and take out all paper works. Going online will ease out all works and communications.

Experiencing low voltage in the range of 170volts during day and night expect midnight to early morning. All equipment connected are getting faulty and air conditioning gets auto cutoff. Kindly look into the issue urgently. Location Thiruvallur, putlur ganesh vista, no:54, phone [protected]

Whenever it's raining in singaperumal koil, Chennai whether it's heavy or light rain there will be power cut of two hours and maximum of five hours are there.sometimes power cut is for whole night. We could not able to sleep during night time. It's really tough for working people. Please rectify the problem asap

I am trying to pay my EB bill through online, but there is no option for rupay card. all the ports accepting only visa, master card & maestro only. how to do the payment. customer care executives giving the wrong directions. Please advise.

I reside at Kovilambakkam. The EB department is not performing their duties properly. The EB representative who is supposed to mark the reading (consumption charges) never does this on time. In other words, finds reason to skip. The meter in my house is located outside. Last time, he never came. When inquired in the office, they said the reason as "Door Locked" which I feel is invalid reason as the meter is outside. Also, when trying to raise a complaint with the AE, he refused to take the complaint and he ill treats all the consumers. I have decided to initiate a complaint to CM Cell since there is no response even for the online complaint which I initiated. thanks Vijay [protected]

Dear Sir, In my area, there is serious problem in current line at the overhead. Most of the times it gets cut and fells down. It is very close to the houses and people cannot even stand or come out of home due to this. This is really very dangerous to the family residing there. We have given many request to EB for putting the current line to the underground by no response till now. Please take necessary action to bring the current line underground and pls save the families around. Problem area : Chennai - Kolathur - Vetri nagar-Manavaln street- 600082. Contact : [protected] Thanks for understanding

Respected Sir, I am Rajinikanth([protected]). I have purchased an apartment in Annai Ananiya garden Phase III, Sri Rangam New town, Sakthipuram main road, Ernavoor, WIMCO Opp WIMCO Railway station Chennai-19 from ANNAI BUILDERS REAL estate’s pvt ltd (Corp office: Annai Builders Real estate’s Private limited, Alpha Center, 4 th floor, 150 151, North Usman Road, T.Nagar, Chennai-17.PH:[protected]. Till now, I am not able to get EB connection to my flat. AE, TNEB, Wimco(Asst Engineer, CEDC/NORTH/TNEB, Thiruvottiyur SS, Chennai 19) is refusing to provide EB connection to me and even He is not accepting my EB connection application form. I struggling for more than a year (from now). Mostly, He is threatening me to withdraw the case then only he will provide the EB connection to me. I am not sure under which constitutional guidance he is demanding me. Mostly, if he says that he has to provide EB connection from the problem transformer then He should not give EB connection to all the flats but he has given EB connection to all expect me. I am not sure what to do here. Even, I have represented this issue to Hon’ble CM through CM Cell petition [Petition # 2015/835332/XV, date 15/07/2015, Petition # 2014/788708/RZ, date 03/07/2014]. He is not responding for this as well. Reason behind this problem: The AE, TNEB, Wimco(Asst Engineer, CEDC/NORTH/TNEB, Thiruvottiyur SS, Chennai 19) has erected 440 volts transformer in front of my apartment. It blocking the entrance of my flat. As per the layout plan Entire Street has the entrance in that side only. There are lot of places nearby but the AE has chosen this place by his own will and without getting any guidance from me or the Annai builder. Even, it’s blocking an 14 feet road. Now, this road is not connected to the main road. I have represented objection to the AE directly and submitted the objection letter in hand. The AE didn’t consider my objection letter and started to proceed further. As a next level, I have represented/addressed this earlier in Hon’ble High Court(WP 35297, 2013) and Hon’ble High Court has given direction to remove/swift the transformer. The AE TNEB didn’t consider the court order and completed the transformer work. Once again, I have addressed this issue in Hon’ble High Court(WP 8635, 2014). Hon’ble High Court has sent a summon to the AE, TNEB. This case is still pending from the AE side. Root cause: Actually, this issue is because of the delay which Annai builder did. He didn’t start the construction as planned. Due to this, the AE TNEB is not able to locate a proper place for the Transformer. Even, builder didn’t object the transformer erection. I believe this is due to improper approach of the AE TNEB and He didn’t follow the Electricity constitutional guidance. Because of this, the allocation for this transformer in not added to Sri Rangam New township plan/layout and it made living treat over there. AE TNEB doesn’t have guts to ask the builder for the shifting charges. Instead he is threatening me to withdraw the case, which is injustice.

Dear Officers, first, is this complaint would be taken care ? We are from below address facing no street lights during night and post was totally damaged at bottom, if there is small ventilation also post will fall on our home and sure cause the public(we) damages even death . Since from 2 years we conveyed same to village superiors(they are not caring public hence they called Government officers ) but no action. Is the way they handle the situation? Request: If so please cut total power to our village instead of causing future death, Sure this will happen, so please be actionable at earliest Kolur peoples, poonthota nagar, kolur, ponneri(tk), thiruvallur dist-601205

Respected Sir, I am Rajinikanth([protected]). I have purchased an apartment in Annai Ananiya garden Phase III, Sri Rangam New town, Sakthipuram main road, Ernavoor, WIMCO Opp WIMCO Railway station Chennai-19 from ANNAI BUILDERS REAL estate’s pvt ltd (Corp office: Annai Builders Real estate’s Private limited, Alpha Center, 4 th floor, 150 151, North Usman Road, T.Nagar, Chennai-17.PH:[protected]. Till now, I am not able to get EB connection to my flat. AE, TNEB, Wimco(Asst Engineer, CEDC/NORTH/TNEB, Thiruvottiyur SS, Chennai 19) is refusing to provide EB connection to me and even He is not accepting my EB connection application form. I struggling for more than a year (from now). Mostly, He is threatening me to withdraw the case then only he will provide the EB connection to me. I am not sure under which constitutional guidance he is demanding me. Mostly, if he says that he has to provide EB connection from the problem transformer then He should not give EB connection to all the flats but he has given EB connection to all expect me. I am not sure what to do here. Even, I have represented this issue to Hon’ble CM through CM Cell petition [Petition # 2015/835332/XV, date 15/07/2015, Petition # 2014/788708/RZ, date 03/07/2014]. He is not responding for this as well. Reason behind this problem: The AE, TNEB, Wimco(Asst Engineer, CEDC/NORTH/TNEB, Thiruvottiyur SS, Chennai 19) has erected 440 volts transformer in front of my apartment. It blocking the entrance of my flat. As per the layout plan Entire Street has the entrance in that side only. There are lot of places nearby but the AE has chosen this place by his own will and without getting any guidance from me or the Annai builder. Even, it’s blocking an 14 feet road. Now, this road is not connected to the main road. I have represented objection to the AE directly and submitted the objection letter in hand. The AE didn’t consider my objection letter and started to proceed further. As a next level, I have represented/addressed this earlier in Hon’ble High Court(WP 35297, 2013) and Hon’ble High Court has given direction to remove/swift the transformer. The AE TNEB didn’t consider the court order and completed the transformer work. Once again, I have addressed this issue in Hon’ble High Court(WP 8635, 2014). Hon’ble High Court has sent a summon to the AE, TNEB. This case is still pending from the AE side. Root cause: Actually, this issue is because of the delay which Annai builder did. He didn’t start the construction as planned. Due to this, the AE TNEB is not able to locate a proper place for the Transformer. Even, builder didn’t object the transformer erection. I believe this is due to improper approach of the AE TNEB and He didn’t follow the Electricity constitutional guidance. Because of this, the allocation for this transformer in not added to Sri Rangam New township plan/layout and it made living treat over there. AE TNEB doesn’t have guts to ask the builder for the shifting charges. Instead he is threatening me to withdraw the case, which is injustice.

I have been paying my tneb bill for Rs.4000 and now all of sudden they are telling me to payRS.14749. I have been going to tneb office from 10days but today finally met AE of our area. When we asked him about all this den is like you pay the bill amount next time it wont happen all this. I told him to check with the meter he told me that all meters are ok. I told him to change he is like we cant change n all you pay your bill and go. I Wont be paying this amount as this is not good idea to pay without knowing the reason. Please take serious action on them. You can check all the bill detail online http://tneb.tnebnet.org/newlt/menu3.html Card no:[protected] chennai north) dinesh kumar nemichand 46, subramainam street chennai

At Trichy, Mannachanallur, Pitchandar koil, Maruthi Nagar north extn, there is a an electricity post is in dangerous conditions (which will fall down any time) it may cause serious problem for the lives. We already remained to the line man and to the EB office Pitchandar Koil, So we request you to take action as early as possible. Thanking You... திருச்சி, மண்ணச்சநல்லூர், பிச்சாண்டார்கோவில், மாருதிநகர் வடக்கு பிரிவில் உள்ள மின்கம்பம்.மிகவும் ஆபத்தான நிலையிலுள்ளது.அதிகாரிகள் கண்டுகொள்ளவேஇல்லை.

I have paid the TNEB bill through online (Axis Bank) on 25/08/2015. The transaction was successful, receipt has not been generated, but the amount Rs.305 is debited from my account. Still it shows amount is due to be paid. Transaction ID : INB/[protected]/TAMIL NADU ELECTRICITY BOA Transaction Date: 25/08/2015 Mail id: m.[protected]@aol.com Consumer No:[protected] Name: T.R.BASKARAN Cont.No : [protected] Kindly check and do the needful

Sir;twice payment amount of indian bank account no;[protected] on 17 / aug / 2015 un successful message received but the amount deducted amount 8394, bill amount is 4197 twice time of 8394 through same online payment websit so pleace ;re fund. . . S. Prabhu [protected] / [protected]

I m in veerapandi privu at Tirupur, my problem is low voltage problem in our home, with in a week's . during about that, we are complaint Tirupur veerapandi privu eb offices, they had rectify the problem after 3 or 4 days, but same problem will come after one week, 22 house in our compound .3 and 4 people shifted the house for above problem, we donot know, what to do next, so send the message for you any further action, By Sarathi [protected]

For the past 1 year there are frequent electricity failures in my area (Shanmugarayan Street, Old Washermenpet, Bombay hotel opposite) and it looks like no one is taking steps to address the issue. If the problem still persists for another week I'm taking the issue up to higher grounds for a solution.