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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Apr 21, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 278

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C
csarul
from Mancheral, Telangana
Apr 24, 2015
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Address: Chennai, Tamil Nadu

Sir, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I am a local resident of Medavakkam(Kancheepuram District, next to Pallikarnai &amp; Velachery) and I have been residing from 2010 to tilldate @ Vaishnavi Nagar &amp; Neelanagar ( these 2 are adjacent localities) From the day1 we have been facing power issues and everytime we register a complaint with TNEB Customer Care) 1912) Most of the times we used to get good response and some willbe at the ignorance. First let me discuss about yesterday power failure, thePower was taken Off by 7:40PM since there were heavy thundershowers and rainand it stopped at 08:38PM and Medavakkam EB Staff’s tried to Power ON but itgot TRIP and again they tried for 2 Times @ 9:30PM, it TRIPPED (the worst thingwe couldn’t reach both Medavakkam EB Office &amp; CC 1912) Later we had the golden opportunity to reach Medavakkam EBOffice @ 10:45PM and it was informed it will take next 30 Minutes to Power ONsince there was a TRIP, I also asked them why this is happening every time whenthere is a power failure and I received the same old answer (hearing it fromthe Day1) When it reached 11:30PM and we tried to reach Medavakkam EBOffice &amp; CC (1912) but couldn’t. Later at 12AM I was able to reach CC ( and I shouted at themand I am extremely Sorry for that, b’coz they are the restless guys who get thehit from Public) and I asked, the rain has stopped long back and WHY STILL THEPOWER IS NOT TURNED ON and I was told ( same Old answer the shocking answer) that the local EB Staff have SHUTDOWN the power since it is getting TRIPPED and theyrefused to give the complaint number, I tried to reach them several timeswaiting for a long time over the phone every time for each call and when askedfor complaint number, the answer will be (Wait for a Sec and then the linewill be disconnected) and I tried till 12:30AM, No luck I was not answered whenI was 1st in the queue after waiting for a long time( THIS IS THEFIRST TIME I GOT An IRRESPONSIBLE ANSWER and was able to smell the guy whospoke to me may be drunken( b’coz he couldn’t answer and I could hear only the tongueslippery words from him and sometimes with silence. This answer of the Power were shutdown was heard by us everytime from the past and till date. We know that during rain, obviously the power will be shutdown, but this is happening for every time and this is NOT ACCEPTABLE, when weask for the reason the only answer is it GOT TRIPPED AT SS and b’coz of low endtransformers it will burst and will have huge failures. Our Queries are 1. When we met Medavakkam AE, It was Informed by (2012)Medavakkam AE that they are in the process of changing the Low End Transformerssince the new connections are getting increased- SO FAR NOT DONE 2. We could see this is happening only to partialareas of Medavakkam and rest are fine, so changing this Low End Transformers atthese partial areas would have been done long back but it is NOT INTO ACTION. 3. And in 2014 Again we met Medavakkam AE (now NewAE) and Informed the above query, got the SAME ANSWER. Nowadays Medavakkam is occupied by Middle class families andthey never worry for the power failures since everyone has the Power Backup(INVERTORS) and this leads to Medavakkam EB staff’s to act less, since they arenot worried about the public who are local residents of Medavakkam for so manyYears who runs their life in poverty who depends on this EB Power and not withthe luxurious life PLEASE CONSIDER THEM (even though WE are not weightage foryou but still We are LOCAL RESIDENTS) ALL THESE WERE REPORTED TO MEDAVAKKAM EB AND WE HAVEN’T EGTRID OF THESE SORROWS HENCE REGISTERING THIS COMPLAINT, HOPE THIS WILL BEADDRESSED.
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    sathishsurya
    from Bengaluru, Karnataka
    Apr 24, 2015
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    Sir, I am J.SATHISH am apply the Three phase line in my house before Three month but i don't get the three phase line still.so i speake to the officer but officer say tomorrow i will start work again and again say this answer.so please quickly gave the Three phase line. J.SATHISH s/o D.JAYARAMAN Ambalpuram Avudayar kovil-Tk Pudukottai-Dt Pin-614618 ph-[protected]
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      soundararaj nagarathinam
      from Chennai, Tamil Nadu
      Apr 23, 2015
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      I, Dr.N .Soundararaj. R/c no.2, 9th cross, Kumaran nagar. Trichy.-17 wish to complain about the lamp post in my street.It has been damaged for some time now.The bulb id fused . The lineman refused to climb the post saying its not safe.Kids are playing nearby the post. Hence I kindly request you to arrange to change damaged post at the earliest. TCC K.A.W.52 15.38 Thanking you Dr.N.Soundararaj. [protected]
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      I, Dr.N.Soundararaj R/C no.2, 9th cross, kumaran nagar, Trichy wish to complain about the damaged lamp post in my street.It has been damaged for some time now .The bulb is fused.The lineman refused to climb the post saying it&#039;s not safe.Kids are playing nearby the post.Hence I kindly request you to arrange to change the damaged post at the earliest.
      TCC K.A.W.52. 15.38
      Thanking you
      Dr.N.Soundararaj
      [protected]
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        ravi_dri
        from Mumbai, Maharashtra
        Apr 23, 2015
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        respected sir/madam as myCONSUMER NAME:SREE CHANDRA PRABHUJI SADHARMIK JAIN TRUSt.CONSUMER NUMBER: [protected]..for the last 5 years my meter reading comes 200 to 280.so i use to pay 500 to 700 per 2 months...(for the last 5 years...)on the month of january 2015 i got meter change...feb 2015 i got 210 units and i have pay Rs460...but this month april 2015i got 690 units...and the amount Rs 3384.its equal to 6 months units of my home..i request you to change my meter immedately...and take fare desision in this...
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          Prince village phase1 is a residential apartment complex in elaya street, tondiarpet, comprising of 19 blocks and 582 flats. The common area power consumption for residential flats comes under LA1A once the building construction is over. PRINCE FOUNDATIONS, the builder has completed their construction activity.. Even though most of the residents have moved in and started paying their property tax with the government and maintenance charges...
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          Thirunavukkarasu Menakshisundaram
          from Karaikkudi, Tamil Nadu
          Apr 22, 2015
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          Respected sir. I have obtained one additional service on23rd February 2015 in my name M.Thirunavukkarasu No, 12(1) Silambani south street DEVAKOTTAI 630302. As the service number is noted in my EB Board 3378. Yesterday one lady was come to my house and noted the reading in the service No3378. He told that the service number is in different name instead of my name. Today, I was checked my additional service number through online THAT THE NUMBER IS 3379.So, please I REQUEST YOU TO kindly change the reading in your regards and advice me to remit the amount in time My mobile No.[protected]
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            Preethikam
            from Muzaffarpur, Bihar
            Apr 21, 2015
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            Address: Chennai, Tamil Nadu

            Team, we have been facing frequent power cuts in old Perungalathur area. At least more than thrice a day. And also during midnight more than 3 hhrhhr. Eb Perungalathur is also not approachable. Pleasplease take action asap. Thanks. Preethika.
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
            Worst EB service
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              Shyam1988
              from Chennai, Tamil Nadu
              Apr 21, 2015
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              Address: Chennai, Tamil Nadu

              Respected Sie / Madam, My name is Shyam Sundar and am residing in R-39 3rd Block Muthamizh Nagar Kodungaiyur Chennai - 118. In our Area there are around 1000 Families are residing and around 5000 people are there. In our Area we have over the ground Current wire connections, For the past 2 years these wires are frequently cutting down and falling. We are facing this problem frequently. For the past one month the wires got broke down for 5 times. We have raised this problem to the concerned authorities and no proper action is taken. Many children are there and we are afraid of happening of any danger. We have contacted the Assistant Engineer Devaraj of Sembium EB branch (Mobile number[protected] and no proper action is taken. Please change the wires and take requested actions. Thanks, Shyam Sundar Mobile number - [protected]
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                sundar rock
                from Hyderabad, Telangana
                Apr 21, 2015
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                Address: Chennai, Tamil Nadu

                Iam residing in new no.49 old no.23 ameerjan street; choolaimedu; chennai - 600094 . In front of my house there is a cable Which is in very poor condition and its damaged vigourously on the road side current is leaking from the floor level cable so knidly as soon as possible replace it with a new cable. S.Arunachalam [protected]
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  rubhamohanR
                  from Delhi, Delhi
                  Apr 21, 2015
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                  sir, I am Mohan R from Trichy, Poolangudi colony, Bharath Nagar. my scno is : [protected]. the LT 3ph line is crossing in front of my home, it's hanging below from the earth approx (9ft). its very dangerous to all, and to do the construction also. So please take care and please do needful for me as soon as possible. By R Mohan [protected]
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    Janesh R
                    from Delhi, Delhi
                    Apr 20, 2015
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                    Last weak one EB person has taken the reading in our home and keep it in a electric caboard..after that, we are going to check the reading..he was mentioned it wrong..reading comes only 180unit, but he was mentioned 280unit..100unit he has wrongly note down..there is no response in our near by eb office..pls take it as a high priority Address:No.64, Thiruneelakandan Nagar, 4th Part, East Kavangarai, Puzhal, Ch-66
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      suseela dayanand
                      from Chennai, Tamil Nadu
                      Apr 19, 2015
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                      Dear sir, This is a reminder to our complaint dt 11 June 2014. I have purchased plot no.76, 1 st, Street., Venugopal Nagar, Kattur, Trichy. This is a corner plot with roads on two sides. The road width is 15' feet as per the Layout plan. Since the plot was lying vacant for a long time the public was using part of the plot as road and the TNEB has erected Electric Post right in the middle of actual road as per the Layout plan in front of 3/902 1st street (Post office street) Venugopal Nagar. Already the matter was taken up by the Residents Association of Venugopal nagar but no action has been taken so far to shift the post 10 feet towards the storm water drain. As I am planning to construct my house in the plot I request you to kindly arrange for shifting the post at the earliest by about 10 feet towards the drain so that the road is relaid according to the Layout Plan and I can reclaim my portion of the plot. Thanking you, yours faithfully, Suseela Dayanand.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        ravis1970
                        from Chennai, Tamil Nadu
                        Apr 19, 2015
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                        Address: Chennai, Tamil Nadu

                        Sir, Regarding, Front of my home main line very lower also entered in to the compound, No street light(Lamp) for three poster in the street last three years. Please take immediate action. Address details: kundrathur Metha Nagar, 4Th East Street, other Extansion also going till today. chennai, 600069 By, Social Welfare Association Team,
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          Kbalki1957
                          from Chennai, Tamil Nadu
                          Apr 18, 2015
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                          Address: Chennai, Tamil Nadu

                          I AM RESIDING IN AK-20, 6TH STREET, SHANTHI COLONY, 11TH MAIN ROAD, ANNA NAGAR (W), CHENNAI 600 040. IN RECENT TIMES THERE IS HEAVY VOLTAGE FLUCTUATIONS. wE AFRAID TO USE THE ELECTRICAL APPLIANCES. NOT ONLY THAT WE ALSO FEAR THAT THERE MAY NOT HAPPEN ANY ELECTRICAL MISHAP IF WE DO NOT LOOK INTO THE MATTER IMMEDIATELY. ALSO IN OUR STREET SOME HOUSES FACE THE SAME PROBLEM. PLEASE HELP US.
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            123SIVARAJ
                            from Sivakasi, Tamil Nadu
                            Apr 16, 2015
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                            Address: Dindigul, Tamil Nadu

                            I have already complained on 10.4.15, 13.4.15 and 16.4.15. But the problem is not resolved yet. Complaint Id:[protected] on 10.4.15 Complaint Id:[protected] on 13.4.15 Complaint Id:[protected] on 16.4.15 Service No::[protected]
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                              kvsn010
                              from Visakhapatnam, Andhra Pradesh
                              Apr 15, 2015
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                              THEFT OF GOVT ELECTRICITY BY ILLEGAL CONNECTIONS

                              Address: Madurai, Tamil Nadu

                              PLEASE CHECK WHOLE EB AND PLUMBING CONNECTION OF A BUILDING NAMED DASHKIR BUILDING LOCATED AT 4/6 MATHA KOIL 3RD STREET, K. PUDUR P.O. MADURAI 625007. THEY HAVE ONE MOTOR FOR SALT WATER FOR 6 APARTMENTS AND RUNNING DAILY 18 HOURS. SURPRISINGLY THE EB EB BILL COMES EACH TIME AT BETWEEN RS. 20 AND 50. THIS IS MIRACLE. AND THE HOUSE OWNER HAS A/C AND OTHER LUXURY THINGS BUT HIS EB BILL ALWAYS COMES BELOW RS. 300. FOR THE LAST 8 YEARS. ALL EB...
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                              Aruarumugam ganesh
                              from Chennai, Tamil Nadu
                              Apr 10, 2015
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                              Address: Chennai, Tamil Nadu

                              Dear Team service no is[protected] We never got this much of Electricity bill and We were not at all using the power this amount is showed Rs.200 for March month 2015. our usage is very low then how is it ????. This is with the reading problem so, Kindly take necessary steps to sort my problem as soon as possible..
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                                Krishna Murthi Sundaram
                                from Ernakulam, Kerala
                                Apr 10, 2015
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                                Address: Chennai, Tamil Nadu

                                TO The Chairman, (Superintending Engineer), Consumer Grievance Redressal Forum, Chennai EDC/South TANGEDCO (FORMERLY TNEB), 110-KV SS Complex, Anna Main Road, K.K. Nagar, Chennai - 600 078 Respected Sir Sub : NAME TRANSFER SERVICE NO 316/068/99 - DODGING - AE O&M Since the last two days I am being dodged by the AE O&M - KOVILAMBAKKAM - S KOLATHUR - CHENNAI SOUTH, in regard with my name transfer. Very recently we purchased a flat and we intend to name transfer. PFE all the papers scanned for your reference. In spite of all the papers in place, the A E is not doing the needful Am not understanding what does he require. As per the clause 1 given in the name transfer form i am supposed to encl SALE DEED which has been enclosed. But the A E after dodging me for 2 days now says that he needs attestation from a GAZETTED OFFICER on the sale deed. My request is when it has not been asked by TANGEDCO for name transfer when the sale deed is present why is he insisting? What does he expect from me? Already two working days has been lost by me for no use. Kindly requesting you to go through this issue and pl do the needful. Krishnamurthi S #2, 2nd street, Arul Murugan Nagar, Nemilichery, Chromepet 600044 [protected] [protected]@yahoo.com
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                                  dheepi
                                  from Bargarh, Odisha
                                  Apr 9, 2015
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                                  Address: Chennai, Tamil Nadu

                                  Dear Team, myself Dheepika, my service no is [protected] name & address (Rajendran, no.16, Sivaraj 2nd street, puzhal, chennai -66) we are tenent to the above mentioned address for more than 8months.We never got this much of Electricity bill and We were not at all using the power in the day time . Then i dont know how we got 960 units the amount is showed Rs.5166 for March month 2015. our usage is very low then how is it ????. This is with the reading problem so, Kindly take necessary steps to sort my problem as soon as possible.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                  I am retired IA &amp; AS officer and have been a tenant of 1 B Brindavan, 6/13 Noor Veerasami St, Nungambakkam for the last several years My Meter No: is[protected]
                                  The reading this time taken on April 15 shows a very high jump. Pls see the readings below

                                  Bill Month Bill Year Acct.Description Amount Due Date Description
                                  4 2015 23100-Cc Charges 7872 [protected] CC CHARGES
                                  Total: 7872 PAY ONLINE


                                  15/04/2015 15/04/2015 1740 1370 7822 50 7872 0 0 7872 04/05/2015 0 7872 NORMAL
                                  11/02/2015 12/02/2015 370 739 3657.4 50 3707 0 0 3707

                                  From a consumption of 739 units on 7th Feb, it has almost doubled to 1370 units.
                                  The charges have similarly jumped from Rs 3, 795 to Rs 7, 872 in the current period.
                                  We are just two people, my wife and I in the flat and there has been no change in our lifestyle !
                                  I have paid the bill but will be grateful for a review
                                  I am retired IA & AS officer and have been a tenant of 1 B Brindavan, 6/13 Noor Veerasami St, Nungambakkam for the last several years. My Meter No: is[protected]
                                  The reading this time taken on April 15 shows a very high jump. Pls see the readings below

                                  Bill Month Bill Year Acct.Description Amount Due Date Description
                                  4 2015 23100-Cc Charges 7872 [protected] CC CHARGES
                                  Total: 7872 PAY ONLINE


                                  15/04/2015 15/04/2015 1740 1370 7822 50 7872 0 0 7872 04/05/2015 0 7872 NORMAL
                                  11/02/2015 12/02/2015 370 739 3657.4 50 3707 0 0 3707

                                  From a consumption of 739 units on 7th Feb, it has almost doubled to 1370 units.
                                  The charges have similarly jumped from Rs 3, 795 to Rs 7, 872 in the current period.
                                  We are just two people, my wife and I in the flat and there has been no change in our lifestyle !
                                  I have paid the bill but will be grateful for a review
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                                    Balamurugan Rajagopal
                                    from Bengaluru, Karnataka
                                    Apr 9, 2015
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                                    Address: Chennai, Tamil Nadu

                                    There has been no power at our apartments which houses over 400 families sinc 6pm this evening. The AE and his team tried to fix, but gave up on it. And said it can be investigated only in the morning. Please could you arrange for this to be resolved at the earliest for the sake of over 400 families in darkness here. Jain's Alpine Meadows, Temple Town Road, Tiruneermalai 600044
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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