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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
Complaints 6284
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639
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So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 28

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M
Muthuyoga
from Coimbatore, Tamil Nadu
Jun 24, 2022
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Respective Sir / Madam,

I am Muthukumar My consumer Number [protected]

I am having excess billing problem for the last 3 billing amount, Reading is showing as 380 KWH, this is only for house use and also there is no high power consumption equipments are used. I already informed the problem in division office, but there is no proper response and they just want me to pay the money.But i cannot accept this excess amount and i will not pay this unused billing amount for this month. This continuing for months.

I request you to kindly help me to investigate about this problem and check the Meter box and take immediate action on the same.

Thanks,
Muthu
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    H
    harshitha vasumathi
    Jun 24, 2022
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    Address: 45 North Raja Rajeshwari nagar

    Low voltage problem. Address: 45 north Raja Rajeshwari nagar opposite to new bus stand tirunelveli
    Consumer no: KVC - 391
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      S
      Sathiyakala
      from SALEM, Tamil Nadu
      Jun 22, 2022
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      Address: Plot No 22, Thammana Chetti Thottam, Annathanapati, Shevapet,

      The connection number[protected] has reduced voltage supply and the connection number[protected] has no power supply while other connections in our area have power supply.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        M
        Mani17868
        from Chennai, Tamil Nadu
        Jun 22, 2022
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        Power cut pulianthope

        Address: Shiva Rao road pulianthope Chennai

        Power cut since 11 hrs No one is responding. No one is picking the phone....
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        P
        pk9884767858
        Jun 22, 2022
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        Address: 1, oil mills road

        On regular basis out of 3 phase current, only single phase current is coming..
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          A
          Anandan adv
          from Chennai, Tamil Nadu
          Jun 22, 2022
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          Address: No.22, thiruvengadam nagar 2nd cross street, kandanchavadi chennai-96

          Am residing in door no 22, thiruvengadam nagar 2nd cross street, two people came and removed the fuse and told that they are EB staff (CA Musthafa and other) when asked for ID card they refused to show. Is it legal to remove the fuse when people residing in home. And the persons talked too rough and didn't even respond for the queries. Everything has been takes video. Kindly take necessary action and replace the fuse. And send a notice as per regulations.
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            S
            Sathish777
            Jun 22, 2022
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            We are living in viswanathan cross street east, radha nagar chromepet, chennai 44. Power off at night times is happening regularly in this area. Especially today 21/06/2022 shut down and power given by 04.00 clock. But again power cut at 10.30 night and not give far 01.30. I have 6 month baby crying continuously. i tried to contact eb office shanthi nagar chromepet much times but always saying busy. It is ascertained they deliberately set the phone busy. Thereafter i tried 1912 also not reached. I strictly condemn such a Worst activities and a strong action is expected against this to the concerned. So far the power was not given. We are suffering. Please take necessary action to the concerned officials. I am readily available for any enquiry. [protected].
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              M
              Muneeshwaran sivaprakasam
              from Pattukkottai, Tamil Nadu
              Jun 21, 2022
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              Address: 81 G PERUMAL KOVIL STREET CHENGAMETTUKKARAI PATTUKKOTTAI

              Sir, the electricity in my house is low. Sometimes it does not come. It is completely faulty.
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                M
                MANIKANDAN AVM
                Jun 21, 2022
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                Address: East Street, A. Kolathur, seedevi post, ulundhurpet Tk, kallakurichi district

                Dear Sir, My Name is manikandan from kallakurichi district ulundhurpet Tk. A. Kolathur Village Seedevi Post
                Total 24 hours in behind 20 hours power cut how to you
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  M
                  Malarvizhi M
                  Jun 21, 2022
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                  Address: PUMS KUPPATHAMOTTUR AMMUNDI.632519

                  Often the meter box in our school gets firing, so we kindly request you to take sufficient steps to rectify it.
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    J
                    Jeyalakshmi1973
                    from Chennai, Tamil Nadu
                    Jun 21, 2022
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                    Address: Todd hunter nagar saidapet

                    There is unusual high bill amount in eb in saidapet area..this has happened multiple times.. Please help
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      B
                      Bhuvani Murugan
                      Jun 21, 2022
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                      Our EB bill was massively high this month (Rs.5674) which we never paid in our lifetime.We knew oir usage and we are pretty sure that this will not come.We raised 2 complaints in TNEB portal and they have closed the complaint without even attending it.Now after crossing due date they have charged it with penalty.
                      +1 photos
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                        S
                        Suganthi Kughanraj
                        Jun 20, 2022
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                        Address: Thiruvancheri Tambaram

                        We are from Thiruvancheri Tambaram (Tk) 600126
                        Daily we are facing power cut issue due to rain..we couldn't struggle to sleep n make kids to sleep..next day we have to go to work and school..due to this power cut we loose our sleep daily..so pls consider this request.
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          S
                          Suryam000079
                          from Chennai, Tamil Nadu
                          Jun 20, 2022
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                          Address: #213,vaithiyanathan street, sundaram pillai nagar, Tondairpet,chennai -81., Chennai, Tamil Nadu

                          Hi, this is surya from Tondairpet, chennai-81. we’re recently facing a low voltage problem in our building in three days, the current getting higher and gets lower sometimes, due to this thing our appliances getting problem, so kindly please take action regarding for this problem..
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            S
                            Sivakumar Aruchamy
                            Jun 20, 2022
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                            Resolved

                            Hi Team,
                            My TNEB service number [protected].
                            i have paid EB bill of 139034 on 18/06/22 from below mentioned bank account with TNEB transaction number WCNB[protected]. Money is not refunded to my account or not credited into my TNEB account. When I raised complaint in TNEB portal for the same, they mentioned "The transaction is successful based on bank statement" and closed the ticket.

                            When I checked with my bank, they clearly mentioned that amount is credited into beneficiary account and shared the below reference details.

                            Payee Information Name : canara bank

                            Account No :[protected]

                            IFSC Code : CNRB0001483

                            cell phone number [protected]

                            Please help me to get refund Rs.139034. as soon as possible.

                            Note:To avoid stopping of Electricity supply. i have paid EB bill once again. second time transaction successful and reflected into my TNEB account.
                            Jun 21, 2022
                            Complaint marked as Resolved 
                            i have given online complaint in TNEB. They have processed the same within a day.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            bill amount paid my account but TNEB BILL NOT PAID MY SERVICE NUMBER [protected] i have paid EB bill of 743 on 13/07/22 from below mentioned bank account with TNEB transaction number . Money is not refunded to my account or not credited into my TNEB account. When I raised complaint in TNEB portal for the same, they mentioned

                            Payee Information Name : INDIAN OVERSEAS BANK
                            Account No : [protected]

                            IFSC Code : IOBA0002740

                            cell phone number [protected]

                            Please help me to get refund Rs.743. as soon as possible.

                            Amount paid from bank account but TNEB bill not paid or not refunded - Comment #4021616 - Image #0
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                              A
                              Arun07597
                              Jun 20, 2022
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                              Address: 11D,loganathan Nagar,choolaimedu, 1st Street

                              My name is Arun, I’m living in Choolaimedu, near Arumbakkam metro station we facing power cut issue more than a month single phase power is discutted in alternate days kindly take this as urgent issue and gave a solution for us!!
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                N
                                Noriam
                                from Chennai, Tamil Nadu
                                Jun 20, 2022
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                                Address: 21st Street Krishna Nagar, 223

                                We do not have electricity since 12 pm last night . Inspite of lodging a number of calls the issue has not been resolved. Please solve at earliest as elderly people live there in this unbearable heat.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  V
                                  vinayrajesh
                                  Jun 20, 2022
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                                  I have applied for new connection submitted and paid the registration amount through online on 3rd June 2022 but till now we have not received any update and no response from them.

                                  Ref:[protected]
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  I would like to inform you that I have applied for Temporary Connection on 30th May 2022 and paid the amount Rs.2818/- online, Ref number is PGCICI[protected] and SC.No.[protected]. However, I have not provided the connection till now. If i enquire about the delay in the office, they are saying that they do not have post and wire in stock. I have been getting the same reply for the last 2 months.
                                  Request your intervention to look into it and get it sorted out. Expect your swift action on getting the stock allocated to the Guduvancheri Area EB office.
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                                    M
                                    Manu Selvam
                                    Jun 18, 2022
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                                    We are using Fan, Fridge, Induction, TV and normal tubes. But every time we are getting high units consumed. Even people who have washing machine bore motor are getting low units
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      S
                                      Srinath bad
                                      from Chennai, Tamil Nadu
                                      Jun 18, 2022
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                                      Address: Kandaswamy koil street kosapet

                                      Kosapet kandaswamy koil street oftenly power cut happening don't know what is the reason please sort out at earliest can't do office work effectively please
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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