Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

To all authorities of TNEB concerned

From
Anuradha.R.
D/o Mrs. Indira Rajagopal,
New 24, old no. 29/2, 2nd main rd., 2nd extn.
Venkatesa nagar, Virugambakkam,
Chennai 92

Ph: 23763929 and cell no. [protected]

Madam/Sir,

sub: power cut in my household whenever EB workers are at distribution boards and cables, transformers

Every time that EB workers are seen just opposite to my household I experience permanent fuse burns and PERMANENT power cuts in few rooms of my house. This is an observation to share over more than five such instances of same situations. I informed the concerned Asst. Enggr. of the exchange who told me that there was a SERVICE CABLE FAULT and that I could call the electricians for a temporary looping that could be done until the SERVICE CABLE FAULT is rectified. While am yet to know if this fault has been set right, similar permanent power cuts have happened more than five occasions now. The electricians tell me that the entire house wiring has to be changed. I am at a loss to know if all these have happened due to heavy currents due to faulty cables that run to my household or due to that FAULTY SERVICE CABLE as told to me by the AE and thereupon affecting my internal wirings and charring house fuses. Kindly conduct an enquiry to assess the situation and analyse if this is a chain of impacts due to faulty EB cables affecting my circuits. Also I observe that many BREAKERS are being installed in the area . Kindly inspect and assess if installing and commissioning such gadgets on part of EB to cables concering my household could be a solution. Kindly depute experts for a thorough assessment of problem reported my me through this mail and kindly provide safe, faultless electricity service to my household.

I am a resident of the area for the past 30 years and such a situation has never occured as this recent repeated electrical failure. Through this letter I humbly share my observations and happenings as regards electricity failure to my household for all your good-selves to take stock of things and necessitate due action and oblige.

It was most unfortunate that I had to manage in utter darkness the demise of my aged handicapped uncle yesterday under these electricity conditions. Also me and my aged bed-ridden aged mother are put to most discomfort due to these recent electricity problems.

Thanking you,


Anuradha.R.
Venkatesa nagar, Virugambakkam, Chennai

Ph:2376 3929
[protected]

iam not able to pay eb payment, as it shows service connection not live. when i search for last paid bill - it shows only may 2014 Eb no: 05-madurai[protected] please help me to pay current bill amount. Saravanan M [protected] [protected]@yahoo.com...

at sivangagi district tirapathur thaluk p.karungulam village in the name of s.madahavan pillai they got a free current now they are using current. by lending water 3 thousan rupees per day they are not having any land with them they have sold everthing before 10 years itself kindly tAKE action i am goverment well vishers pls take immediate action thank you...

In our area manali chinnasekkadu munusamy street the current post was going to feld down because of hd stay wire is cutted due to the rain water comes thethen so the current post does not have the support to withstand so please check do favour for us pplease

Dear Sir, Since from Sep 2014 i have paid all my EB bill via online till Dec 2014. For Jan and Feb 2015 months i haven't received any EB bill as well as i couldnt see any bill payment notice in my tneb web portal (All my previous records also deleted or not able retrieve my previous paid bill history). I am registered EB customer and i have paid all my previous EB bill via online. My EB Service Number:[protected]

I am residing at Uthiramerur which comes under jurisdiction of Kancheepuram Electricity Distribution Circle (Uthiramerur cyc and distibution). My Domestic Service Connection No,[protected] which is on my name spelling is wrongly entered as K. SHANMUGA SUNDHARAM. where as it should be amended as K. SHANMUGA SUNDARAM. Thanks

No response from TNEP received so far. At least they may reply the time period within which it could be rectified. Earlier reference is reproduced for your information please: 05 Feb 2015 Dear Sir, Inspite of repeated complaints/requests, no street light is functioning for last 2 months at 4th street, Sornapuri Nagar, Kattupakkam, Ch-56. It is known from the representative of Kattupakkam Panchayat, Poonamallee, Tiruvallur Dist that Shri KGT Gowthaman, President, Kattupakkam Panchayat has personally made complaint to the office of the AE Iyyappanthangal(Porur) and the feed back from TNEB is that the concerned electric posts must be changed. Then only it can be rectified. So, I want to know how long it will take further. Any time frame? Could you please intimate information on the above issue to my mail ID- [protected]@yahoo.com or SMS to [protected]. Best Regards R Gunasekaran (Army Retd) [protected] ConsumerComplaints.in To me Feb 6 at 5:02 AM Hello, Your complaint has been forwarded to Tamilnadu Electricity Board (TNEB) customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint click http://www.consumercomplaints.in/tamilnadu-electricity-board-tneb-no-function-of...⇄ --- Regards ConsumerComplaints.in [The most trusted and popular consumer website]

My service number is [protected] of Saligramam, Chennai-93. After the reading date of 16.12.2014, my meter became dead on 20thDec14 and i immediately reported the problem through a letter with a copy of my card as required by the EB office. Till date no body came to replace the meter and we were following with them for a minimum of 8 times.

Today, the next reading date has come and the meter reading person has noted the faulty meter and has charged me for 715 units with an amount of Rs.3549/- saying it is done on previous average. This is ridiculous. This is a period where A.C is not at all used and my average consumption for non.A.C using periods is only 440 units. My reading for the same February month last year is 510 and the previous year 2013 is 460 units.

For the mistake on EBs side of not replacing the meter immediately you are trying to penalise the consumer which is not acceptable. I request you to take up the matter and arrange for a fair settlement of the matter.

My mobile number is [protected] and landline no.is[protected]off) and Res. 23763456.

from: sathish kumar <sathish.n.[protected]@gmail.com> to: [protected]@tnebnet.org date: 3 February 2015 at 22:58 Mr. S.Devarajan ([protected]@tnebnet.org) I have sent mail to higher official to solve my average short fall for the period from September 2013 to May 2014 on Feb 3rd 2015. YET to get any respond. I have paid, the due amount, due to disconnection status over my bill with fine too. Kindly conclude this issue. Since after changing the new meter too I have notice the graft different in the billing amount. Weather the same will be taken in the year ending of 2015, status for average short fall. Kindly confirm.

dear sir, i am residing under pudukkottai district my TNEB comes under the supervision of vadakadu sub unit..SS no 4 output connection are not properly linked and it was burn out, It is wounded with aluminum wires as a remedy but it is looking more dangerous and frequently sparkling when load is on..i have attached the proof for your reference..will the authority take necessary steps to clear this issue..

Dear Sir,
i am from Kotturpuram, Chennai and my consumer number is[protected]. There has been no supply in one phase since November 10, 2014. I was told that there is a fault in the cable because of which there is no supply in that one phase. In spite of repeated requests to address the issue and complaints to the EB Office in Kotturpuram, no action has been taken. It looks like the concerned authorities are not interested in correcting...

Dear Sir, My service No is[protected] at Chennai. There has been no power supply in one phase for the past 30 days and I have been complaining all these days to the concerned department (phone no; 1912 &[protected]. When I went today (13/02/15) to the Chennai, K K Nagar EB office to check the status of my complaint, I found that that the problem to be attended by OHT line group and told me to contact another office, but they not provided any phone or contact person Name.. All the 30 days? That is incredible. I hope something is done at the earliest to rectify the problem. Thanks. DHANASEKARAN, EVR St, Periyarnagar, Nesapakkam. Chennai 78.

Hi, My consumer number is [protected]. I made an online payment of Rs.230 on Feb 11, 2015. But the transaction is not updated yet. It shows previous transaction is still pending. Will my connection get disconnected because of this? Kindly help here. Transaction details: Bank : ICICIC Transaction ID: [protected] Remarks: BIL/[protected]/Eb/[protected]T759 Region: Chennai South

No proper description has been given for tariff slot because of that i end up in paying more amount and there is no proper clarification for that excess amount charged and i'm surprised we live in a democratic country with all fundamental rights to know the information...i think i'm not alone in this...more people like would have suffering like me...whoever concerned for this complaint please rectify the communication gap between consumer and electricity board...Thank you

We the consumer number[protected], located at New No.17, Old No.6 (2nd Floor), 4th Street, Balaji Nagar, Royapettah, Chennai, have been suffering from Continuous Disturbance of Power supply, with erratic power supply, and flickering of Lights and unsteady supply of power, during the last 2 months, resulting in Damage of 3 Tubelights, and 1 UPS. Please arrange to check our power supply and RECTIFY the defects IMMEDIATELY, before any serious consequences.

Dear Sir, My service No is SVB 361, at Tuticorin. There has been no power supply in one phase for the past 4 days and I have been complaining all these four days to the concerned department (phone no;[protected]. When I went today (09/02/15) to the Chidambaranagar EB office to check the status of my complaint, I found that no complaint has been registered. When inquired, the staff at the office said that probably the person who attended my calls had forgotten to register the complaint. All the four days? That is incredible. I hope something is done at the earliest to rectify the problem. Thanks. Dr.Lamington.

I stay in Mugalivakkam, chennai south.
When I went to paid my Dec electricity bill, the officials in the office are collecting extra money other than the bill amount telling that they have orders to do it. I consumed 280 units where bill comes to Rs.670 but the official collected 1000 rupees without receipt for 330 rupees.
I want to know whether its happening only here or anyone has faced the same problem at your locality.
This has to be explained to consumer.

Dear Sir, Inspite of repeated complaints/requests, no street light is functioning for last 2 months at 4th street, Sornapuri Nagar, Kattupakkam, Ch-56. It is known from the representative of Kattupakkam Panchayat, Poonamallee, Tiruvallur Dist that Shri KGT Gowthaman, President, Kattupakkam Panchayat has personally made complaint to the office of the AE Iyyappanthangal(Porur) and the feed back from TNEB is that the concerned electric posts must be changed. Then only it can be rectified. So, I want to know how long it will take further. Any time frame? Could you please intimate information on the above issue to my mail ID- [protected]@yahoo.com or SMS to [protected]. Best Regards R Gunasekaran (Army Retd) [protected]

Dear Sir, I am Jagadeesan, residing at Porur. On 04.02.2015, at 11.51 pm, I made a Call to your Electricity Board No.1912. Your Phone Executive attended the call and enquired about the detail and he told that the information would be forwarded to the concerned. I requested regarding the Complaint Ref. and he told me to provide and after a while, he cut the call suddenly without providing the requested details. Every time this is happening and I request you to kindly do the needful. regards G. Jagadeesan

I am residing at Srivilliputtur my EB consumer no[protected] . On my complaint regarding your electronic EB meter has not working condition and no display. the department have made a shortfall recovery in my same consumer no but wrongly a CC Arrear charges of Rs.802 have been (cash) paid by me on 03.02.2015 for the 27.11.2014 to 23.01.2015 period. When i called the concerned person they did not replied me properly. so please take necessary steps to reverse the Rs.802 cc arrears in my EB account