Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear sir, we give the complaint on 12-11-14 regarding the meter is not working the sembaium office. For the service number 065.011.1857 on that day they told that meter is not available. Still no one visit the your home if my father ask for the person to check not working you have to pay the amount for the digital meter for the fault replacement. why we have to pay for the meter fail. we had to ready as soon as possible. K. Rajkumar, 26/2, 17/2, chockilingam Street, perambur, chennai -600 011. Ph - [protected] Thanking you K. Raj kumar

Dear Sir, On 10th December morning (around 10:45am) the meter reading staff visited our house in Balaji Nagar at Alwarthirunagar. It was drizzling and the gate of our house was locked from outside by my son. I requested the staff to open the gate and come in to take the reading after handing the key to him. For that, the staff began shouting at me in an uncultured manner. This has not been the first time that the meter reading staff are behaving in a rude manner. The meter reading staff, expect us to open the gates immediately after they knock. We are not sitting in home idle. So it will take time to come and open the door. Even if we come a minute late, they used to get irritated and be harsh with us. Taking meter reading is part of the job. However, their attitude is such that they are doing some favor for the residents. I would really appreciate if you could guide the meter reading staff to be courteous and show respect to the residents. Furthermore, if they maintain a standard date and time for taking reading, it would be really helpful for the residents. Looking forward for you to take action in this regard. Thanks and Best Regards, Saradamani

I am the tenant of the above tariff of Mrs. Usha Rajkumar. Due to medical ailments, i will be able to walk only with the help of a walker and that too only inside the house. My above metre was changed in the month of July 2014. Before changing my consumption amount used to be below Rs. 2000/. Now after changing the metre it is exceeding Rs. 2000/- though the usage equipments are as before - Fans -4 Tube lights 4 Nos Daily, Fridge 1 Daily, Grinder 1 - only one day during a week, Mixi 1 daily, washing machine 1 once in two days and TV - 1. Especially during the past two months when the climate was cool, no fans were used, but the amount for the period upto 16/11/2014 has come to Rs. 2415/- I am very much shoked in this instance. Please check up and do the needful from your end for correcting the discrepancy if any. Thanks, Yasmin Muneer

Dear Sir, Hereby we would like to bring to your notice that, due to continuous power fluctuation in our area, EB line cable has been burnt, which is causing damaging of our equipment, therefore we request you to attend the complaint ASAP, Thanks and Regards K Mutthuraj #7A, Ekambara Naicker Industrial Estate, Alapakkam, Off Arcot Road, Chennai 600116 Consumer No.[protected]

I am Veeraganesh staying in 30, Munuswamy Street, Avurikollaimedu, Manali, Chennai-68., in our area stay wire is cut due to the heavy rain in today early morning so the wire is cutted but the small wire which it is placed in the floor is giving support when the wire is cut it will fall into the Hd line then the post wil fall down so please take the immediately...by today itself

Power failed on 03 Dec and TNEB Keelkattalai office was infomed over phonphone. Again on 04Dec complaint was registered in person. Visited their office every 2 hours only to be told that it will be attended soon. At 9:00 pm when the office was contacted by phone they promised to attend 05 Dec morning 6:00 am. Third day without power, God alone knows when power will be resumed.

Service No. :[protected] Name : S.LAKSHMANAN CHETTIAR Address : No.60, Bharathiyar Street, Arappalayam Cross Road, Madurai. Dear Sir/Madam, as referred to the above service number we are residing in this house for rent. Last month (September) bill was Rs.947/- for consumption of 350 units. But this month (November) bill has been exceeded to Rs.2530/- for consumption of 620 units. Its more than double the amount of last month bill. Meter used is Digital Meter in our connection. I dont know whether the reading has been taken wrong or the meter is faulty. If you check the service details of this current year, it will not exceed 400 units. Since I'm just a average salaried person, I'm not able to pay this much amount. The last date of payment is 19th of this month (19.12.2014). Please take necessary action in this matter as soon as possible. Awaiting your positive response at the earliest. Thank You, With Regards, J.Rama Subramanian

In kulathur, Gandhi nagar 2nd st Chennai-600099 (backside PNR EB) My consumer number[protected] During recent rain in Oct.2014 the above st.cable connection having three houses was burned and temp.arrangements were made by giving over head connection by purchasing cable in open markets due to stagnation of rain water in the street and not able to dig the grounds.Till now no cable fault is rectified even to complaints given in person or over phone. Kindly take speedy action to rectify the problem as the rain water on the grounds were gone.

Date:[protected] From, GeneralManager, Water frontpier hotel ltd, Egattur. To, The Assistant Engineer, TamilNadu Electricity Board, Siruncherri. Dear Sir, Sub: Excess meter reading-correction requested Wehave our land in the above address, this place is vacant and no activity is taking place, only one watchman is there to take care of the property for the last one year. The place is provided with ordinary L.T.Power supply having meter no3331027. This connection was given from[protected]. Since there is some fault in calculating the amount arrived for payment of Rs4496 showing the meter reading of 530units .This place is provided only with one tube light connection, this can be inspected in person at any time. Due to faulty meter the consumption is showing very high. This was also pointed out earlier and amount paid on[protected] according to bill. We request to rectify the defects and to inform the correct amount to be paid towards EB charges for the period from[protected] to[protected]. Thanking you,

Dear Sir, Two street lights(143 and 144) near the below address are not working for the past few months. Thirunavukkarasu C P, No: 383, 1st Cross Street, 8th Block, KKD Nagar, Chennai - 600 118. Already a bike has been stolen because the area is very dark after evening. The people in this area are suffering a lot because of this problem. Kindly fix the problem as early as possible. Thanks, Thirunavukkarasu C P

Mohamed sadhiq ali, tuticorin. sir, i have bought a house, started my construction on 2012 and obtained a temporary connection with commercial tariff now i have completed my construction and i want to disconnect the temporary connection and i want to get the deposit back, when I applied for temp conn.I supplied all the transfer doc.and the person who sold left the place, in this situation what is the procedure ? tneb has advised to pay the following fees. Payment pending 14027 Rs, Shifting 910 Rs, ? others 2000, Total 16937. I am ready to pay .please help me Name PRINCE DEVARAJAN, Region 07-Tirunelveli, Circle 470-Tuticorn, Section 342-URBAN SOUTH TUTICORIN, Distribution 002-SAB NEW COLONY, Number 224, Address NEW COLONY, TUTICORIN, Service Status LIVE, Consumer No [protected], Old Consumer Nos No records found.Phase 1, Load 1.68 KW, Tariff LM51, Meter Number 1, SD available(Rs.) 4485 SD Refund/Adj(Rs.), Service Category OTHERS

Respected Sir/Madam, My service number is[protected].When i was trying to do my payment online by creating new user it said the user already exist and an email notification has been sent to him to delete his account on[protected].But till today i am not able to do my payment as the already existing username has not been deleted.Kindly help me in this regard.

I am P Sekar residing at Bushan Flat, Kodambakkam Road West, West Mambalam, Chennai- 600033. My EB NO:[protected]. This month on 27.11.14 when the reading was taken it is recorded as 1430 units and consumption as 1040 units and amt to be paid is Rs4945/-. Whereas on 29.09.14 the readings were 390, consumption 120 units and amount charged Rs200/-. This month there is sudden spurt in reading recorded especially when we were away for 15 days. When contacted West Mambalam EB Office, they asked us to come in person. Due to immobility and other members are away for work we can not go in person. Please do the needful to resolve the complaint.

Sir, My Name is Venkatkumar, last 25/11/2014 pay Customer eb bill through kvb bank netbanking, Actual Bill Amount Rs.610., But my kvb bank a/c debit Rs.11584/-. EB BILL SERVICE NO.[protected] . BANK TRANSACTION ID 84492077. BILL RECEIPT NO.[protected].EB connection Name : T.Mudidass. Extra amount debit my bank a/c, but amount not reflect eb a/c and advance paid balance. Extra amount credit my saving kvb bank a/c.[protected] kindly reply to us. Thanks, Venkat Mail: [protected]@gmail.com Mob ; [protected]

Respected Sir, Herewith I am forwarding the petition given to TNEB officer of Soorakudi, Trichy on 29th October 2014. Still they have not taken any action. I request you to look in to this & take a necessary steps to replace the electric post. Attaching the petition below with some pictures. TNEB Address; TNEB Office, Manikandam Union Office, E.Pudur-Via, Trichy-620012. Contact No : [protected]

Respected sir, We tried paying our EB bill on OCT[protected] for the consumer ids: [protected] [protected] But the transaction got failed and amount get deducted, again we paid by going in person to the eb office. so far the amount dint get refund to the account also not added to in advance amount. Please kindly help us in tracking I raised a complaint calling to the number :[protected], but no one is responding to my call. Regards aarthy

Sir, I am getting continuous SMS for other other customer bill payment status, even though I have personally met the TNEB office several times at Viraganur-P.O., Madurai-625009. They orally here and never remove my mobile number from other customer's SC numbers mentioned below. SC No: [protected] due on 10/12/2014 SC No: [protected] due on 01/12/2014 SC No: [protected] due on 25/11/2014 This is an unnecessary disturbance since I am working in a hospital and the concerned department authorities can note down these numbers and cancel them immediately. Yours sincerely, M.Rajakumar

double payment to[protected] on 07/11/2014 one approved but one more recommend for refund. but till date no refund and no advance payment, so please refund or advance pay to[protected] because i help to pay bill eb .please take neccessary action to[protected]

Sir, I am living in a village name padappai in padappai my area was david nagar there was frequent voltage drop and increase in my area while voltage drop not even a single light ia blowing iam we are suffering and semester exams is going on i cannot study with these frequent voltage drop i have contacted my area tneb but they are not attending my call kindly do actions as soon as possible. My pin code is 601301. Thank u

Hi, In and around devapandalam area.. Almost all the people are farmers. Now in a village called Urangani, transformers went off. Now EB people came to farmers and saying.. if you approach government, it will take 2 or 3 months to repair. So each family give RS 750, so that we will repair by tomorrow itself. All the farmers crops and paddy fields are drying now without water. If electricity comes only we can proceed further. Cant the government do it as soon as possible to repair the transformer. This is not only 1 incident, so many things happening here. Devapandalam EB office JE is not at all taking any effort regarding this. Farmers are already poor.. from each family they are asking 750 to 1000 rs to repair, or else you will not get power. is it fair? if they collect money from 50 family total amount is Rs 37500. Pls i want any honest people to take this forward and take necessary action and not to reveal any whistleblower names.