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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 289

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R
rajeshkannan.72
Sep 16, 2014
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Address: Thanjavur, Tamil Nadu

Hi Team, My mother residing alone in my village house . Normally the EB bill would come around 150 - 180 rs only but this time it suddenly increased to Rs.3680.00 . We are really shocked how it went to that level . I checked my mother and came to know that she would use only two bulbs occasionally TV and grinder . But we do not know the exact reason how it suddenly increased . We suspect either the meter itself have some issue or the reading is wrongly taken . My mother who is senior citizen aged 70 still worried about this and it would impact her health condition . Kindly I request you look this as soon as possible . attached the bill FYR Details: Service No : [protected] Consumer Name: NADARAJAN Consumer Address: KEELAKURICHY Bill Amt(Rs.) : Rs.3680 Due Date : 29/09/2014 My email id :rajeshkannan.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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    piruthivi
    from Dindigul, Tamil Nadu
    Sep 16, 2014
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    Address: Karur, Tamil Nadu

    Yesterday i did online payment for 2 Service number. i successfully did payment for one service number, when trying to pay second service number the amount has been debited from my account but didn't updated in TNEB website, that showed error message like "transaction failed". When i am trying to pay second time showing message like "Your previous transaction is still bending please wait", so i could not pay amount through online. i have registered a complaint yesterday itself (Complaint Id:[protected] but no response till now, i tried to contact all contact numbers of TNEB (NUM DETAILS : 1.[protected]TNEB HEAD OFFICE, 2. 155333 (Toll Free) 3.[protected] RURAL-KARUR 4.[protected] PUGALUR DIV 5.[protected] PUGALUR DIV 6.[protected] NOYYAL). But all are saying we don't know about that please contact another number. i don't know what service govt. Providing to peoples.
    Aug 13, 2020
    Complaint marked as Resolved 
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      SivabalajiRaymondtup
      from Coimbatore, Tamil Nadu
      Sep 15, 2014
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      Address: Tirupur, Tamil Nadu

      Dear Sir, My name is Siva Kumar working as a Business man. I am running "The Raymond Shop" at G.V.R Tower, P.N. Road, Tirupur. I did not get electricity from Saturday. I made a complaint to the line man "Mr. Mani" and I didn't get a proper response from him. Could you please take a quick action about the issue and let me know the reason for power cut. Regards, Sivakumar. Ph.no: [protected] The Raymond shop
      Aug 14, 2020
      Complaint marked as Resolved 
      Sir, my name is Vinoth iam in Annanagar (via Iduvampalayam).In our Area Lineman is very worst in my home electricity is not Properly working .I called his number and tell my problem he replied that "hmm pappom papom "and suddenly cut the line he is asking money for the service. I don't know whether he get salary or not?.


      His contact number [protected]

      my number. [protected]
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        B
        balu_balaji_
        from Chennai, Tamil Nadu
        Sep 12, 2014
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        Address: Chennai, Tamil Nadu

        Dear Sir/Madam, Sub: Continues low voltage problem - Reg Ref: Region: 01-North-Chennai, Circle No: 404-North, Section No: 019-M.R. Nagar, Consumer no: [protected] Contact No: [protected] In my house for the past one month, we continuously getting low voltage only, due to this many electronic things got repaired and unable to use anything now. We are unable to use 01. Washing machine, 02. Motor set, 03 Grinder, T.V, 04. Fridge, 05. Iron Box, etc., . Please take necessary action to restore the full voltage as soon as possible. With Regards, Balaji (For Sakunthala Bai)
        Aug 14, 2020
        Complaint marked as Resolved 
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          franklyn45
          from Mumbai, Maharashtra
          Sep 11, 2014
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          Address: Chennai, Tamil Nadu

          NEAR MISS ACCIDENT-DUE TO EXPOSED ELECTRIC (POWER) CABLE On 11.09.2014 at 10.00 am we saw smoke from exposed power cables laid by TNEB in front of our house near our gate. It was frightening and we had to immediately caution the public and children nearby and also remove our car parked by the side of it. After some time it stopped. However this might happen again. We request the concerned authorities to immediately take action and lay the cable properly so that it is well below the ground. Any time the exposed cable can again burn and it can cause big fire and also if it rains it can electrocute and be fatal. This was reported to the authorities on previous occasions while they attended other faults in our street about the exposed nature of the cables but so far no action has been taken. Once we request the authorities to take it up this issue seriously and take action before any accident happens which can be definitely fatal. We are also attaching a picture of the exposed cable for your reference. STANLEY STEPHEN SP. 30 I SECTOR III STREET K.K.NAGAR CHENNAI 600 078 CONSUMER NO: [protected]
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          Aug 13, 2020
          Complaint marked as Resolved 
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            N
            nachikaraikudi
            from Gurgaon, Haryana
            Sep 11, 2014
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            Address: Sivaganga, Tamil Nadu

            Sir, I am N Muthukumar and I am having one user ID for payment of TNEB bills. For the past two days the sight is not working properly and every time my user id page shown no regards found. Please look into the matter and make arrangements to works the sight proerly.
            Aug 14, 2020
            Complaint marked as Resolved 
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              092504743549
              Sep 10, 2014
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              Address: Chennai, Tamil Nadu

              [protected]sunil kumar varma usually i get bill amount around[protected] and from last 2 months im getting 7300rs. we already compained to tambaram TNEB BOARD but no proper response from them for past 5 days, take immediate action as soon as possible
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                S
                Sasikumar81
                Sep 10, 2014
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                Address: Namakkal, Tamil Nadu

                From, P.Duraisamy, s/oPeriayasamy, Vilamarathar, Kuttaikadu, Rasipuram -taluk, Namakkal -Dist PH: [protected] Respected Sir, We have submitted the application for new EB connect on 01 August 2014 with the all the necessary documents in the below mentioned address but we are not getting any response from them. Office address: TNEB Office, Mettala, Rasipuram Taluk, Namakkal District, Tamil Nadu. [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  gopi8606
                  from Bengaluru, Karnataka
                  Sep 10, 2014
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                  Address: Chennai, Tamil Nadu

                  Respected Sir Iam gopinath from Vivekanandar Street, Kottivakkam, Chennai -600041, In My Street, Electric cable is not laid properly in Electrical Post, Every day Hundreds of Peoples crossing the road by Walking and using Light vehicle, Already some damages has occured in that cable, Wire may damage any time due to vehicle crossing, Kindly take necessary action to save our human life.
                  +4 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Gopi,

                  Call 1912/1913 and register complaint and get the ticket number.

                  -Sen
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                    S
                    Sam Joseph Godman
                    from Bengaluru, Karnataka
                    Sep 8, 2014
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                    I am from Shenbakkam, Vellore District, tamilnadu. Last two days there are so many times unannounced/unplanned power cut, even in mid night also. Today also there are around 2 hours power cut in mid-night. If we call customer care elctricity, there are no proper response. many times all numbers are switched Off..
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                      N
                      nowshadph
                      from Mumbai, Maharashtra
                      Sep 6, 2014
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                      Address: Salem, Tamil Nadu

                      Dear Sir,
                      My connection number is[protected].i took 3phase connection for house construction and completed my house work on july'14.there is a 14000/- debited in my ac as pending dues for the entire period last month.i requested to make 3 instalments as the amount is high.they are not able to process from here.kindly do the needful at earliest.
                      Regards,
                      sajina.A
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                        Sampraj
                        from Delhi, Delhi
                        Sep 3, 2014
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                        Address: Chennai, Tamil Nadu

                        Hello, It is absolutely unacceptable waiting for a tragedy to attend a case and then clean it off. Prevention is always better. I have raised a complaint to the Tneb subdivision office Sithalapakam. Indranagar. And keep on calling them for a recovery of an electric post damage and it's service cable is hanging down on near to my hous gate, it is obsolutly dangerousness for he people and the children's if it falls down. Iam also keep in calling the customer care and they give a complaint number which is of no use. Not even attending the problem and they close the complaint dono what is the procedure it is. When I call them and ask that respond me that there is no one available to do rectify it. And will take another one week for the second time. But they never think of the danger expected any time. I would like to point out one thing is that, each and every one in the office is asking money for any single service we approach them without bill called bribe. If we fail to give the bribe they keep on dragging the service as much as they can may be it is a 5 mins work but they won't do it. Kindly please take note of it and act up on. Thanks. Sam
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Sep 11, 2014
                        Updated by Sampraj
                        These kind of issues need to be attended with high priority. SLA should be 1 day at max. But still even after three week it is not solved.
                        Sep 11, 2014
                        Updated by Sampraj
                        This is really a serious concern that the customer care is of no use, I am calling the customer care since last three week daily two times they give me a complaint number too, but next day when I ask abt it they give me a new complaint number no action on the previous complaint number and it is ignored. Likewise it is dragged three weeks now. But it is a dangerousness issue to the public I am reporting. But no one cares. Even after reporting number of times in the local Tneb office. Not able to understand whale else to do. Please help.
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                          rajarun
                          from Mumbai, Maharashtra
                          Sep 3, 2014
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                          Address: Coimbatore, Tamil Nadu

                          Sir i'm Rajagopal from coimbatore and my EB service no is[protected]. For the past 3 months my EB readings is very excessive and i'm not using so much power and i gave a complaint letter to the AE thudialur cirlce.But till now they didnt take any action for my complaint so i request you to take necessary action to check the meter which seems to be faulty.
                          Dear Sir / Madam,


                          My connection number is[protected]. For the last 3 billing cycles, I am being charged excessively on some flat scale that nobody has bothered to explain the basis of calculation . I have never had such high bills in the entire span of the connection.


                          My house is a small 2 bedroom flat. I had complained about Meter not working and the meter was replaced. Ever since the meter was replaced I am being charged the same amount irrespective of my consumption, In January 2015 my charges are 1, 150/- but I have been asked to pay 3, 665/- I don;t know why and what is the basis of this calculation and how long I have to pay this, . Request urgent intervention and rectification of this error at the earliest.


                          I can be reached on [protected] and manojkumarr.[protected]@gmail.com
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                            Y
                            Yo Han
                            from Chennai, Tamil Nadu
                            Sep 3, 2014
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                            Address: Chennai, Tamil Nadu

                            My name is Yohan J.I am a resident of kottivakkam for the past 11yrs.I am residing at raja garden 1st street.There are around 14 to 16 houses for which only one pillar box is there.At times we face acute power supply problems.There will be a phase out and we have to call the EB for assistance.Even we faced after midnight also during those times there won't be any response from the EB till the next morning.During last year summer we experienced a big problem as cable was cut for that also only temporary joining was done with TAR.This won't last a long time and pretty sure of experience a same kind of in the near future.What would benefit us is, if a separate pillar box for 3 to 4 house is given, for problems in individual houses we all need not suffer when the phase goes out.As that particular box alone can be checked.Even tried talking with the area A.E no positive response.
                            So on behalf of our street if this problem is taken into account immediately and a study is made on how much pillar box should be erected it would most certainly benefit us a lot.
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                              ரமேஷ் குமார்
                              from Gurgaon, Haryana
                              Sep 3, 2014
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                              Address: Sivaganga, Tamil Nadu

                              my name Is kesavan.my consumer no is[protected].for last 3 times current usage is as follows 20, 10, 15 units.I paid for this correctly.and from office of the assistant engineer, manamadurai town members are changed my meter into new on 09/07/14.after that in my room so many electricity problem is there like repair of some electrical things, paasing current in gate nearby meter.and also reading for this month is 235units and bill for 1967rs.this over usage of current is not possible for my room.already given the written complaint in that office.but they says that pay the money immediately .please consider to change the new meter and consider to arrange for correct payment for this month.thank you.
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                                Monit Rathore
                                from Delhi, Delhi
                                Sep 3, 2014
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                                Address: Chennai, Tamil Nadu

                                It was the morning of August 27th, at around 6:30 AM when this happened. There was a sudden sound when I was sleeping. When I came out of my room, I saw the doom light of my hall which blasted and fell due to no specific reason. Please Check, This happened in two other flats of the same location. Address: 9/10, 2, Vepery Church Road, backside vepery police station, Rishabh Mangal Apartments, 4th floor, 4B, Vepery, Chennai-7 Ph: 26614139, [protected], [protected]
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                                  G
                                  Ganapathi subramanian
                                  from Chennai, Tamil Nadu
                                  Sep 3, 2014
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu

                                  Dear Sir.. We find the electric meter shows abnormal reading. There seems to problem in the Electric Meter. Kindly depute your person urgently to inspect the same. We also feel the pillars of the Transformer infront of our house is in very damage condition and it may fall down at any point of time. It may cause serious damange to the surrounding. Request to install a compact transformer and it would be nice if it is shifted.

                                  Request your immediate attention


                                  with regards

                                  CV Ganapathi Subramanian
                                  1A, 7th Street, Balaji Nagar
                                  Alwarthirunagar, Chennai
                                  Phone - [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    jeesiva1988
                                    from Kathor, Gujarat
                                    Sep 2, 2014
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                                    Address: Chennai, Tamil Nadu

                                    Recpected sir, I sivakumar for chennai. I am living address No.22, seniamman koil st, tondiarpet, chennai-81. The above street transformer was very uncondition and damaged. It is very danger position.This current box close on small polythen cover. This street living so many childrens and samll baby. We want to change this current box location and set very safely.And i attach this current box stills also. so please kindly recover this problem. Thanks
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      harih17
                                      from Chennai, Tamil Nadu
                                      Sep 2, 2014
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      Dear sir, I am Hariharan from Nrekundram, N.T.Patal road, I have separate meter for our 4shops in our building.In august month i got bill amount of Rs.3451. In September month also i got Rs.3089 since one shop closed in past two months. Extra charges are added in my bill, kindly let me know what is that. how can i solve this issue, kindly help me
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        S
                                        Subramanian Saravanan
                                        Sep 1, 2014
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                                        Resolved

                                        Dear Sir i have small house in Olugamangalam Village, A.Thekkur (Po), Thiruppathur (TK), sivaganagai (Dist), Tamil Nadu My Door Number 323/II The electricity board gave current without my knowledge this door current in which name please tell me who is a name of current holder, , , , thanking u saravanan
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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