Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Hello, I am a resident of Periyar Nagar (Perambur), Daily we have a power cut problem late in the night and when called to the EB always the number is busy at times Switched off & if ringing will cut the call. They will come only after one hour to check what is the problem, then post that 2 to 3 times power will come and go for 10 minutes. It takes daily late 2.00 A.M in the night to go to bed. We have small kids in home, working people, who have to wake up early in the morning. Hope this forum will solve my query. Below were the power cut schedule. 17.06.2014(Tuesday) power cut time : 11.50 P.M to 1.50 A.M 18.06.2014(Wednesday) Power cut Time : 10.00 P.M to 12.30 A.M

I along with my daughter am the consumers of the above said connection under Pammal Sub-Station. For the last one month almost every night around 10.30 PM the power supply 5th Cross, LIC Colony, Pammal is disconnected and power is resumed almost after two hours only. And other surrounding areas are provided with power supply throughout the night. I have made innumerable complaints to the Asst. Engineer ([protected]) and the Asst. Executive Engineer ([protected]), which has fallen into deaf ears. The TNEB Tele. No. 22483746 is off the hook throughout the disruption period. On 10 June 2014, I made a complaint on Telephone No. 1912 and obtained complaint No.1769. On 18 June 14 the same thing happened and I have complained to 1912 at 12.15 AM vide Complaint No.22 and to the EB Chairman’s Complaint Cell Vide Complaint No.CC04. It has been learnt trough reliable sources that the power supply is disconnected and clandestinely and diverted to one Jain Housing Society at Chrompet. This alleged diversion is a serious offence and is hereby requested to look into the matter with grave concern and take appropriate punitive action on the errand officers. This complaint doesn’t pre-empt my right to seek information through Right to Information Act. Therefore, you are requested to look into the matter, take appropriate remedial action and please revert back as early as possible. Best Regards Sylesh Babu

Number[protected] no.6 naganathan street, ram nagar, ambattur chennai -almost daily power dropped or stopped for one hour and sometime they resume power cut immediately again droped or stopped for further one hour in night. We are not able to get in touch your office at ambattur thro phone(Phone no.[protected],[protected] to know the status but we are not able to contact them. We would request you to rectifiy the defects if any and arrnage to supply electricity without cut atleast in the night.

Regards

Hello Sir, I am Mohan, staying at Manappakam, Chennai. Service no is [protected]. I have constructed a new home(Single Bed room), at that time I have taken commercial connection. 6 months back construction is completed and we are staying in the new home. I have given request letter 4 months back for changing the connection to Domestic. Till now they are not changed. Yesterday I went to Manappakam Office and enquired about the application.They are saying they have lost the request letter and now it is not possible to change. They are asking me to pay 12 rupees per unit for total consumed units till today. I have paid my previous bills regularly, now why I have to pay extra amount? please help me to change the connection to domestic. Thank you, Mohan

Dear sir, I am the resident of Gandhi Nagar Adyar and am a senior citizen. We in this area, are facing constant power failures and when we try to contact 044=24913001, it is always busy and the reason they give us is they attend to the complaint calls. Four days back we had power failure from 12 in the midnight till next day morning 6.30am, I would have made atleast 150 calls that night. Even now the power is not there from 10.30pm and the time now is 11.45pm. I had tried at least 25 calls but no body bothered to attend my call. This is a serious thing which might force people like me to approach CM's cell and the concerned department secretary. Your action is needed in this. Even the AE is not approachable. Thanks. Natarajan.

I am Sangavi residing in No 37/15 govinda swamy street perambur ch - 11. we are facing daily power cut around 10 pm. We are finding it very difficult to withstand the heat. we are not able to reach the eb officials. The phone lines are always engaged. I request you to take necessary action As early as possible. Regards, Sangavi. S

Dear sir, We have paid the money and given the application for electric connection in Hosur, now 3 months completed but we did not get any connections. When we are asking the concern officer, he is telling no meters available in Hosur. We are living more than 600 families in Annai Nagar, TT Nagar, SN Nagar near Vikkas Nagar in Hosur More than 50 families yet to get the electric services. We struggling with senior citizens and children in dark at daily night, nowadays robberies also started in these areas, request to take needful action as soon as possible. Hopefully we are waiting for the immediate action.

Sir, we are facing the too much voltage fluctuations and frequent power cuts at night times and, because of which the AC and washing machine turn faulty due to low voltage, when checked with electricians, the Voltage is 160 and keeps fluctuations with that the electric equipments became damaged. please treat these complaints we all in the Ram nagar north & south extentions nagar facing the same problem and many events of euipment failure due to low voltage.

Pink fitness is an organization in periyarnagar Chennai past 4 days in our office, one phase not function compliant given on14.06.2014, so many times still problem not rectified. So many clients fainted because of no AC. At Periyarnagar EB they informed that their are no staffs and will come and do it with in one day after that we went and ask them not at all giving any response till now. pls take this complaint and take necessary action. Note Service number:[protected]. Address: Old no. 36, New no. 55, 70 feet road, Periyarnagar, Chennai 600082

We ( 100 families under Baby nagar association of Velachery) are facing severe hardships due to Low voltage or no electricity after 9pm in baby nagar 1st main road velachery. This has been happening for more than two months now. Please do the needful.

Regards
Baby nagar welfare association

I am mohana, residing at door no.10, kannaiah naidu street, kondithope, chennai-79, it is a power cut from mid night 1'o clock to till now. So many times i had complaint to eb office but still the problem has not rectified. So please help... Most urgent

Iam a resident of Kodambakkam Parangusapuram. Yesterday (June 15th 2014) our power supply was shut by 9pm. Even after countless number of complaints the response to the complaint was damn slow. by 1 am we received the supply and when we enquired about what was wrong and why our street keeps facing this trouble every single night the lineman's reply was shocking, not only was he rude but he threatened to cut the supply again if we keep asking him questions. What kind of behavior is it? By 2 am again power supply was hindered but this time it was just our building and another building nearby. Our area AE NEVER attends our call 90% of the time our local EB station also does the same thing. Everytime we ask them the reason they keep telling cable is at fault, we have been receiving the same answer for 1 1/2 years without any permanent solution for this. With the Hon' CM promising uninterrupted power supply is this what you do?? 15 hours of power shut in KODAMBAKKAM (heart of the city). Irresponsible replies, ignorance, arrogance, never provide permanent solutions is what your department does causing physical and mental torture to the public. We would like immediate PERMANENT (change of cable) solution to our issue. Regards Concerned Citizen

Dear Sir/Mam, I missed my Electric payment card on the date of 12/06/2014. I went and ask our area Assistant Electric Inspector. He told me give letter. I wrote and gave letter also. Then he said to me you come with your owner, then only i issue electric payment card. My Owner will come only once and the first day of a month. But want to pay the bill immediately. Just i want a 5RS Electric payment card. Why they are teasing me...I dont know. I am very upset about this...Please take immediate steps i want to get new Electric payment card. Please find below details... My Electric Connection No: 31500745 My Ramprabhu L. I am a new tenant of this Rent House. Previous Tenant Name: G. Venkatesan MY Address: 45, IIIRD STREET, VINOBHA NAGAR, SITHALAPAKKAM. My Mobile No: [protected] Thank you Regards Ramprabhu L

Dear Sir/Madam, My name is K.Rajasekaran and living in Chennai my address is... No-24, 3rd main road, Padmavathi nagar, Thirumullaivoyal, Chennai-62 My phone no- [protected] The TNEB line concrete post near my house is very damaged and dangerous conditions, and we was give complaint to local TNEB office many times but there is no actions. There is many children's and houses near those dangerous post and everyday we are very scary to live with that dangerous post, there is no guarantee for us and our children's lives...please act fast and take action immediately to replace those dangerous electrical post, and save us before any unwanted things happens to our lives. Here below i attached the photo evidence of dangerous TNEB Post... Post no- 25 and Post no- 59

from tharapakam village, sriperumbathur thaluk, kundrathur block, kanchipuram dist. sir ! In this area 400 houses is there, but here the problem is line crossing over the houses, sometimes transformer will be bursting. The electricity department will be neglecting the problem. pls as soon as possible issue our problem

We went to overseas to visit our son for just 1 month, we even pass the EB note card to our neighbour, but while the respective personnel came for EB reading they didn't care and just requested to cut off the power supply. This caused a lot of inconvenience to us after we return back . We are promptly paying EB bill for the past years and The department need to take immediate action on this . Thanks and regards, hameed...

Hi,

Till last month, I was able to make payment through online, but unable to do so this month.
My Service No :[protected]
Consumer Name: LAKSHMIGANESAN&P.GANESHAN
Address : Nile-1p, Srm Green Pearl
Surveyno.219/4a
Periyar Street.Anna Nagar
Potheri

Please help.

Also noticed that my previous amounts was an average of 800, but this month its increased to 3500. During the month of May, I was out of station for almost 15 days, hence the amount should be lesser than previous months.

Requesting to check the same and solve both issues.

Thanks
Lakshmi Ganesan
[protected] /[protected]

Hi Sir, We are running company in the address, 23, A, Nethaji Nagar, 5th Street, Tondiarpet, Chennai-81. Service No - 12.13.568. We are having 3 phase power in our company. But we faced power leakage in one phase on last monday and we raised the complaint to TNEB which is near to our company. We couldn't run our company for past 5 days. This caused many lose for me. Kindly address this problem as soon as possible to continue my work without any problem. Thanks! Prabhu. Ph-[protected]

Sir, My address is no1/12, 1st Floor, Gee Gee Plaza, #1, Wheat Crofts Road, Nungambakkam, Chennai - 600034. This address belongs to MAHALINGAPURAM EB OFFICE. We are not have a Very low power supply for past One Week. Please try to help as to solve this problem and rectify this. We belief that you will take an action and help me to take our future as bright. Please help us... Thanking you, Sivakanth

Hi Sir/Madam, Consumer Number : [protected] Consumer Name : M. Sivanesan Consumer Address:Flat No.5, First Floor, Block No.C, Verdant Acres, Plaza Building, Perumbakkam Excess Meter reading has been taken in the month of March Bill. The Excess Meter reading Letter had given at Sithalapakkam branch on 26Apr and 13 May 2014 as Reading on 29Jan 4170 and on 29 Mar 4415. The March'2014 month bill had come 92, 247.50 rupees and it shown as 16230 units consumed. The guy who had come for reading has been taken incorrectly or he has not aware of taking the reading in digital meters. The actual reading is 245 units for march month. This is a normal house on an average for the past 3 years we consumed only 250 units for every 2 months. We have been submitting letters to TNEB office at sithalapakkam branch but there is no action from them. Also, we have submitted complaints in online as well, but there is no response from TNEB department. Could you please take this into account and forward it to the necessary departments ASAP. Your help would be much appreciated. We have tried almost all the options to reach TNEB but there is no proper response from them. Thanks