Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I have applied for a new connection approximately three months before for three phase electric supply for domestic use for plot no:- 32 .Sri samy Nagar, Bhavani Main Road, Paalakkattur,Suriyampalayam Town Panchayat,Erode Taluk,& District.Till now I did not get three phase supply connection.
Chithod electrical office says that they do not have three phase energy meter for last four months.So I am not able to reside in my house.May kindly take necessary action immediately.
Thank you.

Some electric wires are found which connected from the Transformer near Aadhi parasakthi koil, central Avenue, MKB Nagar, chennai 600 039 to the nearby houses and shops is seemed to be dangerous to the public. These wires are to be removed and lay under the ground immediately.Several complaints are sent to Tamil Nadu Electricity Board but all in vain. Please take an immediate action by concerned authorities so as to avoid an untoward incident.

Dear sir,

For the past few months I've been paying my EB bills thro' TNEB website - online payment service(https://www.tnebnet.org/awp/). There were no issues at all. However, after restructuring TNEB, some change happened in their website, which is causing hell a lot of problem.

After a delay of 1 month (i.e. approx. 3 months from the last term) the meter reading was taken during last week (2nd wk of Dec'11) for us. We were asked to pay within 20 days of time. Yesterday & today, when I tried to pay the current term bill payment, surprisingly I could not see bill payment option at all. Moreover in the 'Bill status', I could view only service connection detail of our house in Virudhunagar, but service connection of my house where I reside in Hosur is not found at all. In fact, I registered for both, and used to pay bills for both.

Changes done in the online payment site is so horrible, for examble, you can not view by a specific service number at all.

Hope the concerned officials would look into this & resolve the issue.

Regards

G.Ilango

Hello Sir

Due to the old meter has not replaced properly and problem in the power supply, we received a bill of huge amout. Whom we should contact to resolve this and we don't like this to be happened in future also.

Please guide me.

Thanks & Regards
Madhumitha P

I HEREBY BRING TO YOUR KIND ATTENTION THAT WE PEOPLE OF PALLAPATTI ARE SUFFERING FROM MAJOR POWER CUT BY TNEB .SINCE THE FIRST WEEK OF SEPTEMBER THERE IS A TOTAL O[censored]PTO 8 HOURS A DAY .PALLAPATTI IS A MAJOR TOWN PANCHAYAT .THE MLA OF OUR AREA BELONGS TO OPPOSITE PARTY AND NOT ABLE TO DO ANYTHING INTHIS REGARD.TNEB IS FETCHING A HUGE REVENUE AS POWER TARIFF FROM PALLAPATTI CONSUMERS OF AROUND 40000 PEOPLE LIVING IN WELL BUILT HOUSES WITH ALL MODERN AMENITIES.EVERYDAY THERE IS A UNANNOUNCED POWERCUT WHICH CAUSES STUDENTS TO LOSE THEIR STUDY TIME .I REQUEST YOU TO LOOK INTO THIS MATTER AND MAKE TNEB TO IMPLEMENT A REGULAR ANNOUNCED POWERCUT .
THIS IS FOR YOUR KIND INFORMATION
THANKING YOU
WITH REGARDS
POPULAR HABIBULLAH
CHARTER SECRETARY
ROTARY CLUB OF PALLAPATTI
PROP.POPULAR MEDICAL SUPPLIES
POPULAR HOUSE
7 VYALY STREET
PALLAPATTI
639205
ARAVAKKURICHY TALUK
KARUR DT TAMILNADU
EMAIL ID [protected]@gmail.com
MOBILE PHONE NO....[protected]

Sir, I am working in central excise office and a resident of Veppangal village. The present complaint is about electric supply disruption to consumer no.[protected]. the address of the consumer is Shri.N. Rajendran, Karambur road street, Veppangal, Pallikonda, Vellore district, Tamilnadu635809. One transformer available at my area has been taken off and the current supply is disrupted. Even after a month of complaint to the local TNEB office no action has been taken for restoration of current at the residence. Kindly do the needful.

With regard to electricity payment, TNEB never cares about neither consumer nor their payment. Am residing in Nanmangalam locality, which comes under Kilkattalai EB (Chennai) jurisdiction (for payment) for complaint they have opened an office in Nanmangalam itself. I have been residing in this flat more than a year and no EB personnel have come to take meter reading and none bother about the payment even.

Here we have to take the reading and give it to Kilkattalai office for making entry in their system and the locality of the office is horrible and there is no proper response, a typical govt. office. Whenever we go for making entry at least 25 people will be standing in a queue for making payment. The reason behind is, "NO INTERNET FACILITY". Even today i went there and found people standing in a big queue (about 45 people) for making payment, the sad thing is, even today the Internet facility is not working. I don't know why the hell they have given Internet facility.

Its ridiculous to see these govt. offices which never care about the public and there is no one to hear our grievances.

The TNEB officer visits our workshop and reports as if there is theft of energy utilising the provisions of law u/s 135(1) e and books for misuse of tariff .He says car service centres tariff come under Commercial and not 3B Tariff .we have been using the service for several years.No tariff change intimation is received .Paid the current bills till date at the 3B tariff .he demanded to pay a huge amount as compounding fees and levy charges and insisted to pay within 24 hrs or criminal complaint will be given .There is no release for his misuse other than to pay and fight
Please give citations of similar complaint
Thanks
Benkat
[protected]

The Tamilnadu electricity board, chennai south [west tambaram], they are not taken any consumption reading for the past month, i have checked frequently regarding the online payment with my login, but it shows 'meter reading not available' suddenly last week its shows the last time amount which i already paid & the same needs to pay this time too. The remarks shows DOOR LOCKED, how it could be, because i am residing in TNHB...

Ashok Nagar - facing frequent power trips and un-informed and these power trips occur not in any single phase all three phases go off every time there is a power trip. No proper response from the TNEB and these go unattended everytime minimum 4 - 5 times a day, apart from the 1 hr standard power shutdown. This affects the normal day life and this also occurs sometimes at mid night and becoming untolerable.....

I am living in Krishnapuram,Rajapalayam taluk. here power is shutdowned 3 hours per day. but that not scheduled power may cut anytime. It makes pressure and uneasy to everyone. So Please take immediate action. We are waiting for your favorable action.

We are facing frequent power cut in Murugesan street, Irumbuliyur, East Tambaram area without any announcement. This happening for the past one month. The power cut is happening at anytime morning or evening specifically at night and mid night times and we are unable to sleep at nights properly. Requesting concern departments to take necessary action as soon as possible. Thanks in advance.

Dear Sirs,

This is Jaleel from Woothukattaan street,Periyamet. We are struggling for severe power failure in our street for the past 2 weeks. when ever we complain they are coming and saying we are changing the cables. but the same thing happens next day. kids and aged peoples are dying for the lack of power failure. in this case, whom should we complain and Can we file a case against Area Engineer or TNEB?? plz advise. Thanks and Regards, S.Jaleel, Woothu kattaan street periyament. chennai. Cell [protected]

TNEB - Nanganallur - Branch.

I need a immediate attention to my problem which am paying Electricity Bill around 4 thousand because of the fault meter. For which I am regularly going in person to the EB Office located in our area and very irresponsible persons are there very worst response and when Contacted one of the staff not even known whether they are an employee or contract - they after a long explanation gave a cell no. and told it belongs to the A.E. of the area and they not even disclosing their name or the A.E. name . I went in person to the E.B office no. of days almost for a week 4/5 times and none of the time I can able to even see or meet the A.E. and whenever asked was told by the lady staff who seats out of the A.E.'s room - A.E. is not here no more explanation whether he is on leave or will be coming in an hour or so.

I am literally don't know whom to contact to get my things cleared. I don't know whether they expect any bribe. Because few other persons - staff of the E.B office mainly the person called as C.I. - told its tough there is a demand for the new meter to be replaced and you will also be in a big Queue. We can't tell how long the process of changing the meter will take..

I am having our Meter showing very excess reading irrespective of the usage of the electricity.

Our E.B. Connection Number : 244/ 182/ 209

Its in the name of V. Viswanathan [ House Owner]

The Electricity meter working for the above connection seems to be having fault as it is showing
reading roughly between 17 to 22 units per day. We have also verified / checked our Air-Conditioner
& Refrigerator with two technicians and it seems to be normal.

The meter reading is increasing day by day with a huge difference and its a huge money I have already paid last month around 4,000/- for which I have not even utilized for Rs.1,000/-. I have also given an oral complaint to the Nanganallur - A.E. [ Was told Incharge] on 27th Aug, 2011 and subsequent to that I have given a detailed Written Complaint to the Nanganallur - A.E. on 30th Aug, 2011 and I followed up with the staff on the same for the replacement of our Meter Box for more than a week.

But till now no action was taken and I am unnecessarily paying a huge amount to E.B. for which I have not consumed the relevant Electricity and I don't know to which level should I need to escalate to get a proper action for my problem.

Expecting a speedy response at the earliest.

Thanking you in advance.

Recently the TNEB has stopped accepting cash payments across counters if the amoutn is over 2000/- and instead are asking for Demand Drafts from Banks for the amount, in case the users cannot pay online. Sometimes when you go to pay there are amounts they say needs to be paid, which is normally less than 150-200 Rs, but still the obiedient employees of TNEB ask the consumers to go and get another draft for the difference amount, refusing to accept cahs for the difference. Point to note is "Who pays for DD charges"..Why should consumers pay DD charges..? If TNEB wants Demand Drafts, they should allow the charges to be decuted from the payment. With the recent increase in the Tariff and the billing cycle every 2 months, most of the consumers will cross the Rs. 2000/- limit.
Tha language they use and lack of respect for anyone is truly a frustrating experience for many.
May be this is one of strategy TNEB has opted to avoid consumers coming to them for making payments and instead opt for Online payment..!! If it is so, am happy, they are doing a great job of ill-treating people so that no one comes back again.
Another interesting thing to note is the time they work,,,when they come in, it takes 30-45 minutes for them to start their computers, only 2 counters get opened and their computers/printers dont work and they ask consumers to go next line. But they are good at shutting down for Lunch andpost lunch, again the same strategy of "lazy work" and they shut at 2.30 sharp, telling everyone who are waiting to come the next day...
I remember the issues DESU (Delhi Electricity Board) had few years back and privatisation of billing and collectionbrought some serious focus in this area and improved the revenue for DESU.

I thik it's hightime TNEB thinks that way, packs off these tenured, unwiiling employees of TNEB and hands over the activity to a Consumer oriented organisation.

I'm residing in medavakkam. Kamaleshwaran @ kamal is a staff of our area eb office. He is asking five to ten times of money to change name, tariff, to correct some simple problems. But he's not giving receipt for that. Regularly he's doing like this to me and some peoples when i sent to him.
But after collecting some details about him, he is not a regular staff in eb. He is just a contract labour in medavakkam eb office. Now itself he is doing like this means, where it is going to end? I'm requesting to tneb department to plug like this poisonous fellows. Take immediate action to him.

My supply from TNEB was a very low voltage (yesterday) the day before I complain. I tried to call my TNEB branch office i.e., Perungalathur but the number was busy right from 7 pm to 12 am. The fluctuation from them has become a nuisance. Today I tried to regional office Tambaram but the phone is ringing right from 9 am to 9:30 am . If any one can do something after reading this remember i typed my complaint by using my UPS beeping like a puppy.

In Chennai Ambattur area(Pattaravakkam), the Tamilnadu Electricity Board carry out unauthorised power cut daily after 12'o clock at midnight to morning 3'o clock.It has been very difficult for us to sleep .This has become a routine for the local TNEB staffs and the reason is unknown.and not getting any proper response from the electricity board.Complaints to their offices were never heard

A TRANSFORMER WORK HAD BEEN STARTED NEAR TG NAGAR SUBWAY (NEAR100'' INNER RING ROAD) IN 35TH STREET,TG NAGAR.THEY LAID THE POST AND CLAMPS FOR THE TRANSFORMER AND THE WORK IS STOPPED AFTER TAHT NO WORK IS GOING ON THEY DONT SEEM TO HAVE ANY IDEA OF DOING THE WORK AND THE OFFICIALS NEVER SEEM TO TAKE ANY ACTION FOR PROCEEDING THE WORK.WHEN WILL IT BE COMPLETED?

HERE A RURAL VILLAGE. THE NAME OF VILLAGE IS THAKKOLAM, WE ARE FACING LOW VOLTAGE PROBLEM. THE VOLTAGE SHOWS IN STABILIZER AS 130. NO WORKING OF WASHING MECHINES. E B OFFICE STAFF OF THAKKOLAM SHOULD INCREASE THE POWER OF ALL TRANSFORMERS AND SUB STATIONS.