Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear Sir,

I am from Thiruvottriyur and the EB office is in Jothi Nagar. There is a persistent issue in my area that the cable usually short circuits and prolonged power cut is there, whenever they come to service we have to buy a cable for the entire street ( contributed by all in the street) 500 rs each house, the service men says if we dont give money they will not service moreover there are many cable trees on the streets which is risking many children play in that area.

This is issue is there for long now it is more than enough, please take action on the same EB staff in that area and rectify our problem permanently.


Regards.

Abdul

i reside in madipakkam. we got separate SP connection in aug 10 and the department did not provide with reading card for months together inspite of running to the office for 3-4 times. the card was given in Jan 11 and they charged min billing for that month. Now in Feb 11 month reading they charged all these 4 months in one go and resulting the slab exceeding 600 units, the amount billed become huge and unbearable to a common man. Is there a provision to rectify this.

Sender:Anonymous(u dont need to know)
Location:Nagercoil
Complaint:Numerous times of powercut per day

Do i need to specify any bloody thing here other than those cutting the power supply each day any time they desire for NO REASON whatsoever.(Note):They are already stopping the power supply every day for 2 hours to save electricity or whatever,then why in the blue blazes would they stop the power supply every now and then per day and for what moronic reason????only god knows.In any case I am really pissed with these guys coz whenever i have some free time i decide to write(burn) something(in PC DVD)not only once but twice they cut the power retards{I lost 2 DVD's coz of this, not much i know still i payed the money and wasted my time which they cannot give me back}and many more unpleasant stuff i wanna say about them here which unfortunately i dont have the time for it.Ladies and gentlemen and all others who are currently reading this u tell me if these guys should be given some kinda punishment or not or whatever is it they should be getting for making us go through this whole ordeal every single day(In other words doing something about their ultimate technique of CUTTING OF THE POWER SUPPLY any time they wish).DO SOMETHING ABOUT IT!!

An Electric Transformer has been installed illegally and inspite of raising an objection to it the moment the poles were erected in our land with Survey # 664 in Sathghur (Hamlet of Pernambut Village, Gudiyattam Taluk, Vellore District in Tamil Nadu).

Few years ago poles were erected in our land and I had raised an objection to it, when I met in person by producing my land documents/patta with the concerned officer Tamil Nadu Electricity Board at Pernambut Village, he promised me that without my concern he would not install the Electric TRANSFORMER. He also gave me verbal assurances that the poles would be removed from that place since we have an objection to it. The poles remained at the same place for years with any further move.

Unfortunately we noticed that the TRANSFORMER has been installed on South West which is a junction of two roads which connecting to the state Highway, when we visited last month. Since I work at an MNC at Bangalore and I cannot visit often to this place. Taking this advantage the TRANSFORMER has been installed without our consent.

Why did TNEB install Electric TRANSFORMER in our land by trespassing (breaking the barbed fence wire & I am not sure who cut this fence) when there is ample space in and around our land?

We also offered a different spot for the same, but why did the TNEB Pernambut officer didn’t oblige to our request inspite of objections?

Please note that we had raised an objection at the first instance when the poles were erected and except verbal assurances the officer didn’t oblige to our requests.

I request the TNEB to Kindly do the needful by removing/shifting this transformer at earliest.

Regards,

Ahmed T
[protected]
[protected]@hotmail.com

tneb has given me user name and pass word with that i can loginto billpayment but i cont login complaint section how to make a complaint

Dear Sir / Madam,

Electricity board timings of KK nagar, Chennai branch are from 8.30 AM to 12.30 PM & 1.30 PM to 2.30PM. But when I went to pay the bill by 2 noon, they were reluctant to take the bill saying that they are closed for the day. But they are supposed to open the counters till 2.30PM. Moreover they are using abusive words and giving reluctant answers if I insist them to take the bill as it was not 2.30 PM yet. and operating only 1 out of 7 counters. It is totally unacceptable and they should respect the consumers and deliver their job properly. I request you to take an action on this.
Some imp details: This incident happened at
KK nagar electricity board branch,
Chennai.

i created my username and password for online payment of tneb. but i it was comming already registered. so what can i do ??? how to find my password .. ?? plz help me ....!!!!!!!!!!!1

Dear Sir,
We are availing and using the Broad bandconnection inBSNL.Now can not enter loginID and pw. It is already reported to your Salem Exchange. so We unable to know usage
Our PH .[protected]. Pl immediatly rectify the fault.
Thank u Sir,
AE/Shift/TPH

I am living in kattur, During our construction the EB department officials from AE(Ponnappan) to office peon bought bribe . For even a single connection ,they bought bribe around Rs2000/-, actual amount Rs1550, but they received Rs 2500 + rs 1000 extra. For 3 phase connection actual amount is RS 10500, but they demanded Rs17500/-.
For last few months the EB meter got repaired we made a complaint but they delayed pick up the meter...

This complaint is to be directed to the Tamilnadu Electricity Board responsible for supply and maintenance of power to South Sivankoil street, Vadapalani, Chennai- 600026.

This complaint is to bring to the notice to the consumer court that a small pocket consiting of close to 25 households after Police Quarters to Navin's flats in South Sivankoil street are facing power outage every night for the past 6-7 months. This outage remains unattended for close to 3-4 hours till representatives from our area go and literally beg the night in charge personnel for service, which usually happens after 1 hour close after we approach him.

The same personnel directed us to write to the AE of the TNEB board of the area and on doing so promised to give a permanent fix to the problem. We have given the letter to the AE but no action has been taken on this and till yesterday we faced the problem and surely expect this to happen today too.

As a result of this, my mother has got malaria due to mosquito bites and our AC, TV and PC UPS have suffered severe damages due to fluctuating power in the night times for the past 6-7 months. This is the same for all the house-holds in the area and this has been thouroughly neglected by TNEB without any attention.

I kindly request the Consumer court to direct TNEB to get a permanent fix to the solution and also pay us up with a decent compensation for all our sufferings, indifference by TNEB all this time, our agony and our time spent on this. The time wasted also includes the day lag in the next day caused due to disturbed sleep every night.

Thanks,
Jayakrishna V
+91 [protected]

Compliant regarding the regular power cut in the night(9pm - midnight); low voltage through the day.

Kovilambakkam - 30 feet road, behind Govt High school,

Any reader/wellwisher, can please provide the respective EB office contact no for this area.

We are staying in rajarajan nagar, always there is power fluctuations, suddenly the voltage drops down and suddenly the voltage shoots up. Most of the time there is a voltage drop and during nights unable to sleep, the electronic equipments are getting spoiled due to the power fluctuation. Please find ways to get rid of this power fluctuations in our area.

Hi,

Today 12th oct, we don't Have power supply IN SAIDAPET for whole night. EB PERSONS GIVEN CONNECTIONS ONLY FOR THOSE WHO HAVE GIVEN ...........Our two houses only left without power supply. reasons told by EB PERSON AND ALSO JE IS '' THEY DON'T HAVE WIRE TO CONNECT THE FUSE''.

IT Seems EB has suffering from poor fund to buy even wires. can goven will accept if we are not paying EB BILL FOR ONE DAY.

NEED YOUR COMMENTS AND ADVICE TO SAIDAPET JE

Meter Reading not taken for past 3 months from Electricity Board, don't know the reason.....

Dear Sir / Madam,

I would like to introduce myself as N.Narendran residing in New Perungalathur, Chennai – 600063. My Mobile Numbers are :[protected] /[protected]

The issue is regarding irresponsible officers & the lethargic response given by the authorities of Tamil Nadu Electricity Board, New Perungalathur.

Complaint:

This morning we had to stand in a very long queue...

Dear Sir,
I have requested 3phase connection to TNEB Somangalam division (near Kundrathur,chennai) on 20thAug'10. Still yet to receive my 3phase meter.
On 22thAug'10 an electrician came and connected a temporary wires to arrange power to my house. After then I called to A.E. Mr. Nambirajan ([protected]) on 25thAug'10 and requested him to provide 3phase connection with EB card. But he used to say they will be doing it soon. But no actions so far.
Now it is more than a month, I am yet to receive 3phase service to my house. This is annoying and I am in mental pressure because of TNEB service.
Requesting you to take action for having my 3phase meter installed.

Thanks
Ginesh

Respected Sir/Madam,

I'm writing this letter to the concerned authority regarding the electricity low voltage problem with the public interest and welfare.We a residents of Pallikaranai(4th Street,Varadarajapuram) chennai-600100, severely struggling by low voltage problem.Because of this issue, We could not even get the benefits of electrical equipments such as AC/Fridge/Washing machine on time, whenever required.Kindly request you to solve this problem by considering public interest and welfare.Thank you very much.

I am a consumer with TNEB with consumer ID[protected].

The assessment which was done on 4/09/2010 (4th September) for this ID , showed that the Power Consumption was 530 UNITS which amounts to Rs.966/- to be paid.
I have issued a cheque for payment. But after 15 days from the date of assessment the cheque was returned to me saying that the meter reading was 1360 units and the
amount was Ra.4198/-. The meter reading white card was also corrected to that effect. When I approached the Assistant Engineer, TNEB, Selaiyur, Chennai-73, I was
informed that there has been an error while feeding the figure online. When asked to revert the entry in co ordination with the Accounts Wing of TNEB, I was informed that
it is not possible after 6 days from the assessment date. Hence, I should pay only the corrected amount which is exorbitantly high and wrong because my actual amount
is only Rs.966/- . More over, there will not be any reading written in my card until the amount gets adjusted and additionally I will have to pay Rs.40/- against the future bills
till the amount is adjusted. When I asked for a commitment of the EB authority in writing, the A.E refused to give that.

NOW, I HAVE BEEN FORCED TO MAKE A PAYMENT OF RS.4198/- IN STEAD OF RS.966/- WHICH IS RS.3232/- IN EXCESS OTHER WISE MY POWER CONNECTION
WILL BE CUT. BY CHS256AR1Q207 DATED 18.09.20100 WITH RECEIPT SERIAL NO.09AAA400C AND 1135450.AND IF I HAVE TO PAY RS.40/- PER BILL(I DONT KNOW
HOW MANY BILLS), I WILL BE PAYING EXCESS AGAIN. IS IT A PENALTY FOR ME FOR THE MISTAKE DONE BY YOUR STAFF?

It is shocking that a consumer is penalised for the mistake done by your staff and is threatened of disconnection if it is not paid.

How can a consumer be held responsible for a human error happening at the TNEB office?

Sir, now I request that a written assurance may be given to me by the EB authorities on the following points.

1. That this adjustment be done in the amount paid right from the next bill until the whole amount is fully adjusted.

2. That the tariff is rightly applied within the limit of average of 600 units per bill @ the maximum of Rs,2.20 per unit, and not with the
higher tariff which is applicable for units beyond 600 @ Rs.4.00 and above. (Because my average reading has always been within 600 units)
It may be ensured that my actual reading amount and the minimum of Rs.40/- to be deducted from the prepaid amount.

3. That the correction done in my white card to be regularised when the amount reaches the amount I have paid.

Hence, I request your kind intervention in the matter and retrieve my grievance. Kindly report compliance.

Thanking you

Sincerely,

Banu for N N S Mani

our street lights are not working from last 1 month.we informed to our village muncipal office 2 times and 3 times to our street electricity man..
but still now no actions are taken by any one.............
in night we got many problems............
some misuse this bark night .
due to no lighting in out street our street is look like very very bark...........
please take action sir.............
our street address :- agraharam,kamalapuram(po),omalur(tk),salem(dt),tamilnadu(state),india...
pin code :- 636309

please take action sir
BY,
young indian .........

Hi Sir/Madam,
I am residing New#11 Old #6 ThiruvalluvarPuram 1st street Choolaimedhu
Chennai -94
We are facing frequent power cuts for this particual area (The particular phase
and Line).This has been brought to the notice of the concerned departments
for the necessary action several times.As we are tenant the concerned department people are asking the owner of house to give complaint.
Even when we approach for the complaint the response is harsh.The concernd
Engineer who is responsible for the area never lifts the call or never responds
for the problem.
I kindly request you take necessary action for the frequency power failure
The reason they are telling is over load why don't they take intiative to split the loads on other.The other line never occurs a power failure, becuase one of the local politician is there

I kindly request to provide the solution for the problem and suggest the necessary ationtaken from Power services.