Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear Sir / Madam,

Electricity board timings of KK nagar, Chennai branch are from 8.30 AM to 12.30 PM & 1.30 PM to 2.30PM. But when I went to pay the bill by 2 noon, they were reluctant to take the bill saying that they are closed for the day. But they are supposed to open the counters till 2.30PM. Moreover they are using abusive words and giving reluctant answers if I insist them to take the bill as it was not 2.30 PM yet. and operating only 1 out of 7 counters. It is totally unacceptable and they should respect the consumers and deliver their job properly. I request you to take an action on this.
Some imp details: This incident happened at
KK nagar electricity board branch,
Chennai.

i created my username and password for online payment of tneb. but i it was comming already registered. so what can i do ??? how to find my password .. ?? plz help me ....!!!!!!!!!!!1

Dear Sir,
We are availing and using the Broad bandconnection inBSNL.Now can not enter loginID and pw. It is already reported to your Salem Exchange. so We unable to know usage
Our PH .[protected]. Pl immediatly rectify the fault.
Thank u Sir,
AE/Shift/TPH

I am living in kattur, During our construction the EB department officials from AE(Ponnappan) to office peon bought bribe . For even a single connection ,they bought bribe around Rs2000/-, actual amount Rs1550, but they received Rs 2500 + rs 1000 extra. For 3 phase connection actual amount is RS 10500, but they demanded Rs17500/-.
For last few months the EB meter got repaired we made a complaint but they delayed pick up the meter...

This complaint is to be directed to the Tamilnadu Electricity Board responsible for supply and maintenance of power to South Sivankoil street, Vadapalani, Chennai- 600026.

This complaint is to bring to the notice to the consumer court that a small pocket consiting of close to 25 households after Police Quarters to Navin's flats in South Sivankoil street are facing power outage every night for the past 6-7 months. This outage remains unattended for close to 3-4 hours till representatives from our area go and literally beg the night in charge personnel for service, which usually happens after 1 hour close after we approach him.

The same personnel directed us to write to the AE of the TNEB board of the area and on doing so promised to give a permanent fix to the problem. We have given the letter to the AE but no action has been taken on this and till yesterday we faced the problem and surely expect this to happen today too.

As a result of this, my mother has got malaria due to mosquito bites and our AC, TV and PC UPS have suffered severe damages due to fluctuating power in the night times for the past 6-7 months. This is the same for all the house-holds in the area and this has been thouroughly neglected by TNEB without any attention.

I kindly request the Consumer court to direct TNEB to get a permanent fix to the solution and also pay us up with a decent compensation for all our sufferings, indifference by TNEB all this time, our agony and our time spent on this. The time wasted also includes the day lag in the next day caused due to disturbed sleep every night.

Thanks,
Jayakrishna V
+91 [protected]

Compliant regarding the regular power cut in the night(9pm - midnight); low voltage through the day.

Kovilambakkam - 30 feet road, behind Govt High school,

Any reader/wellwisher, can please provide the respective EB office contact no for this area.

We are staying in rajarajan nagar, always there is power fluctuations, suddenly the voltage drops down and suddenly the voltage shoots up. Most of the time there is a voltage drop and during nights unable to sleep, the electronic equipments are getting spoiled due to the power fluctuation. Please find ways to get rid of this power fluctuations in our area.

Hi,

Today 12th oct, we don't Have power supply IN SAIDAPET for whole night. EB PERSONS GIVEN CONNECTIONS ONLY FOR THOSE WHO HAVE GIVEN ...........Our two houses only left without power supply. reasons told by EB PERSON AND ALSO JE IS '' THEY DON'T HAVE WIRE TO CONNECT THE FUSE''.

IT Seems EB has suffering from poor fund to buy even wires. can goven will accept if we are not paying EB BILL FOR ONE DAY.

NEED YOUR COMMENTS AND ADVICE TO SAIDAPET JE

Meter Reading not taken for past 3 months from Electricity Board, don't know the reason.....

Dear Sir / Madam,

I would like to introduce myself as N.Narendran residing in New Perungalathur, Chennai – 600063. My Mobile Numbers are :[protected] /[protected]

The issue is regarding irresponsible officers & the lethargic response given by the authorities of Tamil Nadu Electricity Board, New Perungalathur.

Complaint:

This morning we had to stand in a very long queue for...

Dear Sir,
I have requested 3phase connection to TNEB Somangalam division (near Kundrathur,chennai) on 20thAug'10. Still yet to receive my 3phase meter.
On 22thAug'10 an electrician came and connected a temporary wires to arrange power to my house. After then I called to A.E. Mr. Nambirajan ([protected]) on 25thAug'10 and requested him to provide 3phase connection with EB card. But he used to say they will be doing it soon. But no actions so far.
Now it is more than a month, I am yet to receive 3phase service to my house. This is annoying and I am in mental pressure because of TNEB service.
Requesting you to take action for having my 3phase meter installed.

Thanks
Ginesh

Respected Sir/Madam,

I'm writing this letter to the concerned authority regarding the electricity low voltage problem with the public interest and welfare.We a residents of Pallikaranai(4th Street,Varadarajapuram) chennai-600100, severely struggling by low voltage problem.Because of this issue, We could not even get the benefits of electrical equipments such as AC/Fridge/Washing machine on time, whenever required.Kindly request you to solve this problem by considering public interest and welfare.Thank you very much.

I am a consumer with TNEB with consumer ID[protected].

The assessment which was done on 4/09/2010 (4th September) for this ID , showed that the Power Consumption was 530 UNITS which amounts to Rs.966/- to be paid.
I have issued a cheque for payment. But after 15 days from the date of assessment the cheque was returned to me saying that the meter reading was 1360 units and the
amount was Ra.4198/-. The meter reading white card was also corrected to that effect. When I approached the Assistant Engineer, TNEB, Selaiyur, Chennai-73, I was
informed that there has been an error while feeding the figure online. When asked to revert the entry in co ordination with the Accounts Wing of TNEB, I was informed that
it is not possible after 6 days from the assessment date. Hence, I should pay only the corrected amount which is exorbitantly high and wrong because my actual amount
is only Rs.966/- . More over, there will not be any reading written in my card until the amount gets adjusted and additionally I will have to pay Rs.40/- against the future bills
till the amount is adjusted. When I asked for a commitment of the EB authority in writing, the A.E refused to give that.

NOW, I HAVE BEEN FORCED TO MAKE A PAYMENT OF RS.4198/- IN STEAD OF RS.966/- WHICH IS RS.3232/- IN EXCESS OTHER WISE MY POWER CONNECTION
WILL BE CUT. BY CHS256AR1Q207 DATED 18.09.20100 WITH RECEIPT SERIAL NO.09AAA400C AND 1135450.AND IF I HAVE TO PAY RS.40/- PER BILL(I DONT KNOW
HOW MANY BILLS), I WILL BE PAYING EXCESS AGAIN. IS IT A PENALTY FOR ME FOR THE MISTAKE DONE BY YOUR STAFF?

It is shocking that a consumer is penalised for the mistake done by your staff and is threatened of disconnection if it is not paid.

How can a consumer be held responsible for a human error happening at the TNEB office?

Sir, now I request that a written assurance may be given to me by the EB authorities on the following points.

1. That this adjustment be done in the amount paid right from the next bill until the whole amount is fully adjusted.

2. That the tariff is rightly applied within the limit of average of 600 units per bill @ the maximum of Rs,2.20 per unit, and not with the
higher tariff which is applicable for units beyond 600 @ Rs.4.00 and above. (Because my average reading has always been within 600 units)
It may be ensured that my actual reading amount and the minimum of Rs.40/- to be deducted from the prepaid amount.

3. That the correction done in my white card to be regularised when the amount reaches the amount I have paid.

Hence, I request your kind intervention in the matter and retrieve my grievance. Kindly report compliance.

Thanking you

Sincerely,

Banu for N N S Mani

our street lights are not working from last 1 month.we informed to our village muncipal office 2 times and 3 times to our street electricity man..
but still now no actions are taken by any one.............
in night we got many problems............
some misuse this bark night .
due to no lighting in out street our street is look like very very bark...........
please take action sir.............
our street address :- agraharam,kamalapuram(po),omalur(tk),salem(dt),tamilnadu(state),india...
pin code :- 636309

please take action sir
BY,
young indian .........

Hi Sir/Madam,
I am residing New#11 Old #6 ThiruvalluvarPuram 1st street Choolaimedhu
Chennai -94
We are facing frequent power cuts for this particual area (The particular phase
and Line).This has been brought to the notice of the concerned departments
for the necessary action several times.As we are tenant the concerned department people are asking the owner of house to give complaint.
Even when we approach for the complaint the response is harsh.The concernd
Engineer who is responsible for the area never lifts the call or never responds
for the problem.
I kindly request you take necessary action for the frequency power failure
The reason they are telling is over load why don't they take intiative to split the loads on other.The other line never occurs a power failure, becuase one of the local politician is there

I kindly request to provide the solution for the problem and suggest the necessary ationtaken from Power services.

i am using the online bill payment from tamilnadu electricity board. but a few months the website is not working properly & not able to pay the amount. Minimum it will take 1 hour for pay the amount. if any body try www.tneb.in website server not found (i[censored]sing internet explore or problem loading page i[censored]sing firefox) In this connection i contact the e.b.office but i got the lame execuse and irresponsible replies. They simply told i could be contact concerned area Assistant Engineer. I can not understand how the Assistant Engineer is involved in this server problem. can any body explain? I request T.N.E.B. should take necessary steps to solve the server problem.

TO : TNEB, ROYAPETTAH, CHENNAI

SUB: EXCESS BILLING

DURING MAY 10 TNEB INFORMED IN INADEQUATE DEPOSIT AND CURRENT BALANCE IS 200 RS ONLY. BEING A THREE PHASE IT SHOULD BE 3500 SINCE THE INCEPTION OF THREE PHASE. DUE TO DATA ENTRY ERROR FROM MANUAL TO COMPUTERISED ACCOUNTING WE ARE PENALISED. TNEB IS DEMANDING FOR DEPOSIT SLIP PAID ABOUT 7 YEARS BACK. ( THE SLIP IS LOST). THE A/O CONVINCED ME TO PAY THE 3500 RS AND I WOULD BE CREDITED AFTER 4 MONTHS OF BILLING CYCLE. WHEN I REQUEST FOR THE SAME THE PREVIOUS A/O HAS RETIRED AND CURRENT A/O IS REFUSING TO ACKNOWLEDGE AND WOULDNT REFUND TILL I PROVE THE DEPOSIT SLIP. KINDLY SOLVE THIS ISSUE.

SREEDHAR- [protected]@gmail.com/ [protected]

I reside at F1,navin thiruvarangam,16th avenue ashok nagar.My service number is[protected].Previous reading was 510 and the amount i paid was Rs.922.The current reading is also 510 but the amount is Rs.1046.why there is a difference even after the government has said the tariff increase is only for the units more than 600.

I have been living in Jeeva nagar at Madurai for 15 years. From beginning we did not face any problem to dealing with EB office for the issue of getting new connection; name transfer and service surrender etc.

But now three to four years, we are getting big gap in-between EB to Jeeva nagar Public. How it means, Mr.Ganesan is working as Assistant Engineer in Jeeva nagar area and he is working with his own fashion and treating the public as like fools. If we are going to approach for any service, he is taking advantages and he is not doing anything but we need to go and come to his office as regular duty. Like this activities are happening for long period without any result .finally, he is starts his demand as like bribe, which is very huge amount .suppose nobody can think we are going to give like this amount. If we fail to provide that huge amount he is rejecting that application until his demand accepted.

I would like to provide more information about him.

Public visiting hour is 09: 00 AM to 11 AM .During that time mostly, he is doing his personal work, personal talks with others and unavailability.
He is not allowing the public as friendly manner .everybody need to wait for at least 30 to 60 Minutes in Queue except his familiar person.

His demanding amount (bribe) is too high.
He is not giving respect to visitors.
His reply is one word. Mostly No, Impossible until his demand declared.
His thinking is No body can do touch (his superior) others are hopeless.

Really, we don’t like to create complaint against this officer, but he is not changing his attitude and approach with others. For that purpose only, we are get force to complaint about him.

I have EB connection Since 1985.The connection has been given through wires by crossing the road on the top of the post connected to top of the house. I have given letter to Medavakkam EB office to change my wire to under ground cable.I have summited the letter on 5th Monday, the concern person is not their so hand over the letter to AE, next day i went the concern person is not their,again next day i went still no action taken.