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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 38

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L
legit rockers
from Chennai, Tamil Nadu
Mar 27, 2022
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Address: Nathan street, harrington road, chetpet, chennai 600031

Sir,
I am at Nathan street, Harrington road, chetpet, chennai 600031. My phone number is [protected] and one of the consumer number is[protected].
We are having frequent Transformer issues in our street, and this turns out very painful and dangerous. Every time there is burst in transformer, we have multiple electrical failures like wires burnt, stabilizer burnt, A/C board burnt and spoilt, Lift stabilizer burnt etc. and the incident yesterday 26March2022 cost us 1.5lakhs.
EB people wanted me to raise this as complaint to EB management, probably that is how it works. We need help sir, this is not only costing us so much for no fault of ours, but also very dangerous.
It is tough times in general, we cannot afford to spend so much money and time to fix multiple appliance every time there is power surge issues, we need your help to look into this with priority to make sure we got all quality components/wires installed in transformers to avoid such issues happening so frequently.
Thanks you.
[protected]@gmail.com
[protected]
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    S
    sadhamhussain
    from Sivakasi, Tamil Nadu
    Mar 27, 2022
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    Address: Azath Nagar 7th street, Karumbukkadai

    Dear sir,
    Last two days we don't have power supply in my house can you please resolve this issue as soon as possible.
    Thanking you
    Consumer no:[protected]
    Address:132, Azad Nagar 7 th Street karumbukkadai Coimbatore-641008
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      M
      Manogar
      from Chennai, Tamil Nadu
      Mar 27, 2022
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      Dear Sir,
      I am residing at No.69A, Mahaveer Garden 3rd cross street, Kavangarai, Puzhal, Chennai 600066., have applied for additional load with 3 phase with application ref no : [protected] on 20th march 2022 and paid on 21st march 2022, and one person with contact no : [protected] visited for inspection on 22nd march and asked so many questions like " why you applied in online? and many more unwanted questions to my parents who were in home".. when i asked in phne call, he says came for inspection., but no action taken therafter and my application status is shows application registered verification pending. Once the person visited house, the process needs to be changed to inspected status but it shows it still pending and unable to check the status of the application and while tried to make a complaint in Tangedco site it shows to select the location after selecting the location with full zoom it shows " please zoom and select". Kindly rectify the issue and provide me the additional load at the earlist and tell me the date when it will get processed. and attached the complaint site screenshot and application status screenshot with this.

      Regards

      M Manogar
      Kavangarai, Puzhal
      +2 photos
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      Mar 29, 2022
      Updated by Manogar
      Recieved a message " Inspection done" and probable date of service connection is : 19/05/2022.
      May 11, 2022
      Updated by Manogar
      They mentioned probable date of connection is 19/05/2022 and till now not even a small work started. Kindly update the status of the complaint at the earliest.
      Jun 01, 2022
      Updated by Manogar
      Connection not made yet.
      Night 10.00 clock power cut of enum current varala sir
      Narenkumar Narenkumar's reply, May 25, 2022
      Pls coming to power on
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        R
        Rad15
        from Chennai, Tamil Nadu
        Mar 26, 2022
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        Address: Shanthi Street, Dr Seethapathy Nagar, Velachery

        I am a resident of VGP Seethapathy Nagar, Velachery, Chennai. In the past week we have had power cuts every night. Cuts are long and last from 12 midnight to 4 or 5 am. As working people if we can't get a good night's sleep how will we function the next day. Please look into the matter. Has chennai suddenly become power insufficient this year?
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          மண்ணின் மைந்தன் Son of Soil
          Mar 26, 2022
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          Resolved

          Zero Response Provided in the Night Shift Complaints at Pulianthope EB Office

          Address: 21B, jai nagar, Pattalam

          No Responses were made after complaining whole night we suffered without power supply and with mosquitoes. Kids didn't sleep whole night at all. Only by morning around 7.30am received the call for the complaint no. 709770 & 709556. Following which the complaint was resolved. Various attempts were made throughout the night for the complaints but there was no one soul to answer....
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          Madesh199
          from Dharmapuri, Tamil Nadu
          Mar 26, 2022
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          Address: Dharmapuri

          Tneb bill paid 1-3-2022 sc num [protected]. tnebonlinepay -tnebnet.org webpage- icici bank- upi [protected]@ybl-amount send phonepe app 2297 paid upi method.Transaction confirmation sucessfull phonepe App. Bank amount2297 deduction message confirmed. But eb bill not paid my sc num[protected].so refund my amount.
          +3 photos
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            R
            Ramu1312
            from Chennai, Tamil Nadu
            Mar 26, 2022
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            Address: 6/32 Olagappa St, Chindadripet

            Daily power cut happening and today no current from evening, please do something
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              S
              Sikendar Mohd
              Mar 24, 2022
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              Address: New No.3, Karpura street, Periamet, Chennai-600003

              Dear Sir we are facing power FLUCTUATION problem in our building and surrounding due to which our fans and tubelights & AC are getting issues. Kindly resolve the issue at the earliest.

              Details:
              Consumer No. [protected]
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                P
                pezhil
                Mar 24, 2022
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                Sir/madam,

                I applied for a new EB service connection through online portal and paid the registration amount. The application no is[protected].

                My application was cancelled for valid reason as per my request and i was intimated that refund is under processing by email. But till now i did not receive my refund amount from TNEB.

                Kindly help to get back my refund amount.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  H
                  Harish271198
                  Mar 23, 2022
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                  Address: 4th street, indira gandhi nagar, aadambakam,guindy

                  I am residing at indira 4th street, indira gandhi nagar, aadambakkam, guindy. The strreet facing daily night time power cut for aboit 4 to 5 hours from 10 pm to 11pm.. On daily basis in the particular time without any reason.. When I try to complain tneb the willfully wont pick the call...
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    J
                    Jac pk
                    from Avadi, Tamil Nadu
                    Mar 22, 2022
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                    Address: Radhakrishnan street, Bharathi street, Nandhavana Mettur avadi-71

                    Frequent power failure in evening and midnight( 01am ) and no response from the line incharge person..saying that, , no person available or the technicion is attending another fault (somewhere) very long, and it takes half n hour to reach fault area and Hardly it takes one hour of time for power resume.. it not the first occurance...
                    Please take this complaint serious ..its a request and please help out from this situation...
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      A
                      A Aravindan
                      Mar 22, 2022
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                      Address: Salem

                      Hello Team,

                      My current month unit consumption was 460 (Reading taken by the TNEB Associates) and I have paid my bills with no arrears in past.
                      But the current month billing was included with arrears amount mentioning to pay 4500+ amount (including the current month charges).

                      I am not sure why should i be paying that bill amount because monthly reading is taken by the own associates and the amount paid on[protected] seems to be defective but i have paid my entire amount. Currently they are asking to pay it again.

                      I need proper explanation as to why this arrears amount is attached on my bill and what has happened to the bill that i have paid on[protected] and why i should pay again??

                      I am raising this consumer complaint if this can be escalated to high officials to get my amount back of 3496rs/- that was paid on[protected].
                      +1 photos
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                        5
                        5E039 SURYA VAISHNAVI S
                        Mar 22, 2022
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                        Today in Nanganallur location in Chennai facing frequent Power cuts.
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          J
                          Jay Sandhiya
                          Mar 22, 2022
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                          Address: 134, 4TH STREET, J.J.R NAGAR 4 th Street vyasarpadi Chennai Tamilnadu 6000039

                          J.j. r. Nagar vyasarpadi Chennai Tamilnadu 600039
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                          No working this place every day and time
                          Jay Sandhiya's [Complaint's author] reply, Mar 22, 2022
                          I completed to cm
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                            Y
                            yazhini Sivakumar
                            Mar 22, 2022
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                            Address: Thaai nagar , punganur

                            There has been a power cut in my area since 11 pm. Now it's 4 am still we didn't get the power back .Have called three eb persons but no action has been taken.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              R
                              rizzu_07
                              from Chennai, Tamil Nadu
                              Mar 21, 2022
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                              Address: OLD NO 36 NAIR AYYA PILLAI STREET NEW NO 16 ROYAPETTAH

                              Hi

                              i would like to place a request to check my meter for the consumer number ([protected]), as it seems running more than the average time and records high reading

                              hence please check and do the needful on priority

                              Thanks in advance
                              Regards
                              R.Rizwan
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                S
                                sridharbabu.chiloji
                                from Chennai, Tamil Nadu
                                Mar 21, 2022
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                                Resolved

                                Address: Chennai, Tamiladu

                                Dear Sir,

                                Electricity bill was paid for consumer number [protected] of Rs. 919 on 03-Mar-22 by using my credit card. But the payment was failed and the amount was debited Rs. 926.81 (including payment charges). Since the payment was failed, I was reattended the payment and again the payment was failed and again the amount of Rs. 926.81 debited to my account. Total Rs. 1853.62 (Rs. 926.81+926.81) was debited to my credit card and still (as of 21-Mar-22) I haven't reversed the amount in my credit card account. I have attached the payment details for your reference and doing the needful please.

                                With Regards,
                                Sridhar
                                +2 photos
                                Apr 5, 2022
                                Complaint marked as Resolved 
                                I haven't received any update during the 30days from the date of issue. But finally the 30th day, the amount was credited to my account. I have sent so many request messages to TNEB on the available whatsaap number 9445850811. Every time I 'm getting the blue tick, but no response from TNEB on the whatsapp. I request TNEB to reply to the customers if any issue has come to them for resolution. Anyhow I have received my amount in my account, hence I'm marking it as resolved.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  sudha Arunkumar
                                  Mar 21, 2022
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                                  My Native Place is Vanjinapuram at Ariyalur District, Tamil Nadu.
                                  In My Place There Is Very Low Voltage at Rating (Below 120 volt) at All Times Till also in Night time.
                                  We are suffering lot due to this voltage problem. We can't able to manage during summer days. Please take necessary action.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    Jothish1304
                                    Mar 21, 2022
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                                    Website: Tneb

                                    It has been confirmed that my EB meter is faulty and it needs to be replaced. The current bill amount needs to be made zero and previous bill amount (12.9k) needs to be refunded immediately.
                                    Pls look into it and refund my amount.
                                    Thank you.
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      Srini Mass
                                      Mar 21, 2022
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                                      Hi in my area sachidhanadhem street Kosapet Chennai having power cut around 2 and half hours still power not came please check and power up As soon as possible
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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