Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

My consumer no:[protected], EB meter display not working.

My area all homes fans, lights, motor, ac all load work very slowly, 6month low voltage issues faced my area people's please take action this problem

Dear Sir,

EB Service Connection No.[protected], Name. M. Mahendran

I have paid Rs. 350/- My Account Amount Debited. Transaction Reference No.[protected], But Website display this amount not paid.

Kindly please check the transaction details sir.

Thank you.

Dear Sir,

my name correction as consumer bill
my name:P.NAVANEETHA KRISHNAN
My consumer No:[protected]
Section id:348
Section Name:AE/R/S/KAMUDHI

In our area (Choolai) we face daily power cut. And if by chance call has been connected to EB office they say, there is some fault and we are looking after it. Daily they have some fault, daily they do some repair and at the same time power cut is also not stopping and because of which we couldn't work properly. From past 15 to 20 days there won't be a single day with full electricity on, it goes twice for sure and once in every midnight. Kindly so something to solve this issue. Thank you and sorry

I'm swapna from Thirumarugal, Nagapattinam district..There is no power here from 10pm ..it's been 5 hrs without power .. We have tried reaching out our AE and EB office but no response from their end .
Please do the needful as we are having babies and we are exhausted totally...

Thank you in advance

சமூகம் ஐயா அவா்களுக்கு, திண்டுக்கல் மாவட்டம் ஆத்தூா் தாலுகா அகரம் பேரூராட்சி பகுதி மக்கள்♦♦♦ எங்கள் அடிக்கடி பகலிலும் இரவில் காட்டு வேலைக்கு சென்று இரவு தூங்கும் போது மாணவ மாணவியா்கள் படிக்கும் நேரத்திலும் அடிக்கடி மின்சாரத்தை நிறுத்துகின்றனா்♦♦♦ மேலும் எங்கள் பகுதியில் நூற்றுக்கும் மேற்பட்ட நூற்பாவைகள் தொழிற்சாலைகள் காா்மெண்ட்ஸ்கள் உள்ளனா்♦♦♦ இவைகள் அனைத்தும் இயங்குவதற்க்கு மட்டும் தினசாி மின்சாரம் கிடைக்கிறது ♦♦♦ மக்கள் நாங்கள் மிகுந்த மன உழைச்சலுக்கும் வேதனைக்கும் உண்டாகிறது♦♦♦ இங்கு உள்ள அதிகாாிகளிடம் பேசினால் அதற்கு இவா்கள் சாியாக செவி சாய்த்து பதில் அளிப்பதில்லை♦♦♦ அகரம் பேரூராட்சி சுற்றியுள்ள ஊா்கள் கருங்கல்பட்டி கஸ்தூாிபாபுரம் கரையாம்பட்டி பாப்பணம்பட்டி கோட்டூா் ஆவாரம்பட்டி ஊா் மக்கள் மிகுந்த சிரமத்திற்க்கு ஆள்ளாகியுள்ளோம்♦♦♦ சமூகம் ஐயா அவா்கள் இதனை சாி செய்து எங்களுக்கு மின்சாரம் தடையின்றி கிடைக்க நடவடிக்கை எடுக்குமாறு தாழ்மையுடன் கேட்டுக் கொள்கிறோம்♦♦♦

Area: Thiruvalluvar Nagar 1st Street, Kotturpuram
PinCode: 600085

For one month[protected] to[protected] we have repeated voltage fluctuation at all hours of the day.
TNEB office is not responding to calls.
When I call lineman on mobile number, he claims that "Neenge mattum call panren madam vere yaarume call panle" (Only you are calling madam noone else is calling). I am unsure what this implies.
If my understanding is correct, even if one person complains, the issue is supposed to be attended.

After lot of convincing about the genuineness of the complaint he comes, attends it and leaves. The problem starts again within a few hours.

We are unable to do studies, remote work or household chores peacefully because of the unpredictable nature of this fluctuation.

Please investigate thoroughly, and take necessary measures to solve this issue.

Also sensitize your staff on receiving complaints. Please give consumers the benefit of the doubt on complaints!

Power cut problem occur during rainy time.often occur last 3 month of period.can u pls solve this problem as soon as possible early.

Residing @ Choolaimedu, Chennai -600094. No response from AE EB choolaimedu, or [protected] or [protected] on powercut complaints.

This was not the response when we had 1912 for complaints.

Overall administration has to be revamped for better service.Many have this opinion. Very poor service at the ground level.

I am also writing to the CM cell on this.

Service No.:[protected]

One of the wire disconnected. ie earth wire disconnected

I am residing in thirunagar 2nd cross street, ponmalaipatti, Trichy. In the past three years we have witnessed power cut for more than 100 times in our area. In each and every time the response of the local TNEP staff were very poor due to which the power cut lasted for more than 5 to 6 hrs. Had they attended in time, it would have been resumed within 30 to 45 minutes. Due to their carelessness the local people are suffering a lot. Today also there is a power cut from 8pm. Time is now 11 pm. Till now no action has been taken by TNEP staff. Usually if the power goes after 8pm in this area is resumed only around 4am. We don't know why they are taking this much of time. We are facing this problem almost twice in week. Due to their carelessness residents of this area spending the whole night sleepless.

Hi,

This is Paul Jagadish from yeswanth nagar 2nd street, Madambakkam (falls under selaiyur EB). There is a power fluction in my place for the past few days. Whenever I call CS team, I am getting same reply "technician is on the way to address the issue". We cant work/sleep peacefully because of this power issue. Please do the needful ASAP.

Thank you

Consumer No:[protected]

The usual duration for every meter reading was supposed to be 2 months/60 days, Even a single day delay duration might result in a big difference in the amount to be paid especially during the summer season.

Last Meter Reading date: 06/04/22, Unit : 18740

Current Month Reading date: 11/06/22, Unit : 19640

[protected] = 900, Total Bill Value: 4420 Rs

Instead of eight weeks, the total duration is 9 weeks now,
Considering a weekly average = 900 / 9 weeks = 100 unit per week

So removing the additional 1 week - the meter reading would have costed 3710 Rs for 800 units. [Approximately 700 Rs extra]

The worst case scenario is for those to whom the reading had crossed above 500 units during this last weeks in our apartment/community.

Ex: 510 units cost = 1840 Rs, whereas 450 unit might have costed only 950 Rs, nearly double the bill rate just because the EB reading was taken a week delayed, and whose fault is that. Why people should pay for the official mistake?

Hello sir
This is Shankar and I reside in LIC nagar 2nd Street, Madipakkam . There has been power issues in this area since summer started. It's understandable that it can be low voltage in summer because of the heavy loads but even till date we don't have full supply. Everyday it's low voltage only and AC's are never working . We are not able to sleep during nights. This has to be looked into with priority and resolved as all our appliances are getting damaged frequently .

Respected sir,
In our area we are suffering for electricity no one is responding our call so please kindly check the electricity

In pallavaram, Malangananthapuram zone EB readings are not at all noted and updated by the correspondent officers. Though government is saying that we can easily pay the bill online, Because of these kind of irresponsible agents/workers the eb bill is not being updated in online properly.
The readings were noted after the deadline, because of this more than 500 units were taken into account, which leads us to lose the government subsidies on eb bill, So instead of paying around Rs.700, i had to pay Rs.2300, which is totally devastating for us. Even when i go and ask the EB office, the response was not proper. There's one respectable physically challenged women who couldn't speak had been put in the position, she's not able to handle public and couldn't clarify the doubts of consumers.

I kindly request you to immediately take action for this concern.
Area zone : Malangananthapuram 4th street, Zameen Pallavaram, Chennai-600043

Hi,
I am from Thamaraipakkam Thiruvallur District area, 601103, In our place Frequently power cut happening in day and night time aldo ...so Please fo favour for us..Now also we dont have power ...
Thank you

Goodmorning Sir, I have a complaint regarding bill date May 31, ID no: [protected]

Our flat is vacant for last 1 year . And April 2022 bill was ZERO.
But June EB bill shows consumed unit is[protected] and the amount is Rs. 26794 very high. Billcopy attached.
However current reading on the samemeter shows 24230 only (Snapshot attached). So the consumed unit is 70 only.
A complaint report on EB at 24x7 customer care cell called Minnagam ([protected]) on July 7. Complaint number is 894598. Very little progress found after daily follow ups with TNEB. Please help ...Thank You

I am S.LAKSHMISARAS owner of a flat at 29, Solaiappa Street, Santhome, Mylapore, Chennai - 600004. My name appear correctly in the property tax receipt issued by Chennai Corporation. A copy of the receipt is attached herewith.

But in TNEB Consumer Records for the above flat, my name appear only as " Lakshmi" . It should be " S.LAKSHMISARAS". A copy of the wrong TNEB record is also attached herewith.

Kindly effect the name correction in TNEB consumer records on the strength of the property tax receipt (attached) so that in the next billing cycle onward my full name appear in the receipts.
Thank You
K.Sitaraman, &
S.Lakshmisaras