Tamil Nadu Electricity Board [TNEB] — Meter box issue

Address:

Madipakkam, medavakkam main road

Respected Sir,
We will be usually getting EB payment from 2000 to 3000 but this time we got only Rs.0, so we suspect there may be an issue in our meter box.Written complaint was made in eb office at 20/02/2021but there is no response..
So kindly check and sort this issue as soon as possible...
Area- Near Axis bank, No. 14, Dwaraka Flats, Door no 2F, B block, medavakkam main road,
Madipakkam chennai-91
Consumer no.[protected]