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Tamil Nadu Electricity Board [TNEB] — one phase not working

Dear sir
Please find below the details of the complaint which was provided more than two months without action
Complaint id:
[protected]
Service no:
[protected]
Nature of request:
Supply failed-one phase
Complaint date:
16/02/2018 10:02:00
Complaint details:
Repeat failures of a phase failure owing to the distribution board lose connection
Complaint/service request status
To be processed
First escalation date
26/02/2018
Second escalation date
05/03/2018
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Complaint Status


[Mar 13, 2018] Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
Updated by Pradeep Chellakani Mar 24, 2018 Still not attended despite speaking to the TNEB customer complaint phone as well . Tamil Nadu Electricity Board [TNEB] Complaint Status Update [ID: 1894661]
Your request has been registered successfully. Kindly quote the request registration number [protected] for any future correspondance.

Complaint Id:[protected]

Service No::[protected]

Name of the complainant:C.PRADEEP&R.CHELLAKANI

Nature of request: Supply failed-One phase

Complaint details: Repeat failures of a phase failure owing to the Distribution board lose connection

Registered on: Fri Feb 16 10:32:59 IST 2018

Your complaint has been registered successfully.Kindly quote the petition ID[protected] for further correspondence.

Registered on :
[protected]
Registered by :
Pradeep
Circle :
CHENNAI/SOUTH-2
Respondent :
AE/Perungudi South
Category:
Deficiency in service
Petition Details:
Complaint Id: [protected] Service No: [protected] Nature of request: Supply failed-One phase Complaint Date: 16/02/2018 10:02:00 Complaint details: Repeat failures of a phase failure owing to the Distribution board lose connection Complaint/Service Request Status To be processed First Escalation Date 26/02/2018 Second Escalation Date 05/03/2018

Complaint Id:
[protected]
Service No:
[protected]
Nature of request:
Supply failed-One phase
Complaint Date:
16/02/2018 10:02:00
Complaint details:
Repeat failures of a phase failure owing to the Distribution board lose connection
Complaint/Service Request Status
To be processed
First Escalation Date
26/02/2018
Second Escalation Date
05/03/2018
Complaint comments  2 CommentsShareTweet

Comments

Payment Details
Application No. : A0215258 Name: RIYAS AHAMMED.P
Amount: Rs. 590
Receipt No.:PGNCAN3772607 Receipt Date:05/03/2018
Bank Transaction No.:[protected]
Bank Confirmation: PENDING
Note: Receipt issued subject to confirmation of online payment credit in TANGEDCO's Bank Account.
Dear Sir/Madam,

I am not able to see my account in web portal to pay my monthly EB bill.

My account:[protected]Customer number

Name: M.GANESAN & P. SAVITHRI

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    Tamil Nadu Electricity Board [TNEB]
    Customer Care Service
    Customer satisfaction rating
    14%
    Complaints
    3990
    Pending
    0
    Resolved
    559
    Tamil Nadu Electricity Board [TNEB] Phone
    +91 44 2852 0131
    Tamil Nadu Electricity Board [TNEB] Address
    NPKRR Maaligai, 800 Anna Salai, Chennai, Tamil Nadu, India - 600002
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