Tamil Nadu Electricity Board [TNEB] — Paying bill two time for the same period

We are the consumer for the below unit

[protected]

The normal bill payment on every two months is on average 2500 to 3500 and the person who are staying in home are older people and they will be in home for whole day 24/7 from 2017

We have already paid the bill for the following period from 28/12/2019 and due to corona, we have paid the average unit 730[rupees 3298] from the period 27/02/2020, 27/04/2020 and 26/06/2020 as per the eb policy

But for the period 29/08/2020 again the eb person calculated the meter reading starting from the period 27/02/2020, 27/04/2020 and 26/06/2020 and the total meter reading is 3190, which means this meter reading has been calculated for the same period two times and i have to pay the same bills for the same period two times

So how come one family person can pay the same bills two time, if i have not paid te bills for the period 27/02/2020, 27/04/2020 and 26/06/2020, then i have to pay for the unit of 3190 [ 9898 rupees] for the period 29/08/2020

Can you please give me proper explanation why as a consumer i have to pay money for the same period two times

I hope as a normal human being you can understand the issue, as a family man everyone is suffering from corona and earning money is difficult and for the food its self we are working hard to eat, in this kind of situation we are helpless if it valid reason then we can pay the bills

But hear the case is totally different and we have contact our eb office and the person [ je from eb office] even not able to give proper explanation and he is treating the people like slaves

Can you please help me our issue, i hope you can under our issue and i can expect the positive response from the eb board

Can eb team will take te action this issue