[Resolved]  Tamil Nadu Electricity Board [TNEB] — payment of e.c.charges on line

Address:	60017
Website:	TNEB , ICICI

I made 3 on line payments through icici bank (I mobile) details of which are given below.
Consumer no. Amount. Date paid. Icici ref, no. Cons. Name.
[protected] rs. 2770/- 26/11/[protected] r. Subramanian
[protected] rs. 2044/- 26/11/[protected] s. Ramesh
[protected] rs.3100/- 26/11/[protected] s. Ramesh
On line payment was made 17 days in advance of the last date for payment namely 12th decr. 2018.
On 13th a line man from tneb visits me with the threat of disconnection for non payment of ec of rs. 3100/- the last of the three listed above. I contacted by telephone on the advice of lineman.[protected] ext. 2597 and learnt to my dismay that while the first two payments listed above has not been received by the department. It is strange that while receiprt of the first two has been accounted, the third one has not been accounted as received. As per chronological reference numbers of icici, while — 123 and — 119 has been accounted, — 121 between 119 and 123 has not been received. /accounted as received.
I checked with icici who were kind enough to deputed two representatives
Home to investigate, made extensive calls to all inclusive of you, above number and leant that the amount of rs.3100/- has not been accounted as received.
It was further learnt from icici that on 29th the amount of 3100/- has been returned to icici by eb for reasons not known.
It is baffling to note that how just one out of 3 payments made on same date by the same icici account, has been returned by beneficiary eb. With no reason mentioned.
Kindly treat this as a complaint from an annoyed senior citizen customer. To 1. Icici account holder of t. Nagar branch.
2. From an eb consumer for the harassment of threatening disconecdtion, when the payment was actually made 17 daysahead of time.