[Resolved]  Tamil Nadu Electricity Board [TNEB] — Payment through online failed - still not refunded pls clear this problem

Hi,

This is regarding my bill payment with TNEB - April 2022 bill. My bill was Rs.290.
I have made a payment on 3rd April 2022 - in the morning. it was a successful payment. After 2 days I got a failure message saying that Bill Payment failed. Amount got deducted from my bank account. usually in this case Gpay suggest to wait for 2-3 days.
however, I have wait for 7 days... and then nothing seems to have happened.
I have meanwhile consulted the local EB office and they said they have not received the payment, and they cant help on this issue and asked to consult the bank. But I have also paid the amount using 410rs directly in en office.
also, raised a dispute in GPay... its been now almost 6 days I have not received my amount and the status still remains "in dispute"