Tamil Nadu Electricity Board [TNEB] — Power failure and fluctuations

Dear sir, I am staying in Ramareddy palayam 2nd street minjur 601203. here frequently power failure and every day night power fluctuation and today night 06/09/2020 power cut at time 11:03pm notyet come the power till time 12 o clck I did call last one hour to Minjur EB not respond from EB side, any time I did call to eb busy mode Minjur EB Office shoul not attend the consumer calls, Am attached call log plse kindly rectify that fault thanks and
regarding