Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

My handicapped brother refused by conductor and his wheelchair too refused by conductor my brother not able to walk he had 80% of disability... Transport are supposed to serve the all type of people we along with middle class family we haven't car at all... But these type of conductors refused him and his wheelchair too... Hereafter no one can affected by this type of conductors like my brother please do favour action for us .The conductor treat with contempt

Ticket no TQ2H68142411
PNR NO T32089660
Bus conductor no- [protected]

One of the worst behaviour of conductor I ever seen in my life, very irresponsible reply and treating the passenger as inhuman manner and using unparlimentory words, so please take action against him and we are not travelling in that conductor money we are paying our own money, his behaviour will affect the tamilnadu government only, so please give proper training to government bus conductor that how to behave with passengers...

Worst travel in my life history..

This complaint for my brother, PNR number T31999916 g.vignesh from Chennai to tirunelveli .my brother was unfortunately move on pickup point so call to conductor tell the situation then conductor sayed you come urappakkam we pickup in urappakkam so my brother move in urappakkam but the conductor not pickup . he waiting two hours in urappakkam how he come native in pongal holiday sutivation all bus are full, I need to refund the amount to same account,

Respected sir/madam,
I am a college student studying in pollachi, on 13.01.2021 i have been waiting for pollachi to dharapuram bus from 6.30 to 8.00, but till there is no bus, even in prior to pongal holidays, there is no availability of bus, this incident is occuring often, there is no correct timing and bus availability from pollachi to dharapuram, being a college student, it greatly affects me and other students, try to increase buses from pollachi to dharapuram, its my kind request,
Thank you

I travelled in 16D bus today (12.01.2021)which goes to thuckalay, which passes through arumanai between 8.05 am to 8.15 am in the morning.it was heavily raining outside and INSIDE THE BUS.There was not even a single seat which was not getting wet by dripping of rain water inside.all the passengers were getting wet by dripping of water.In this pandemic situation where each one is to take care of themselves so as to make sure one is not getting...

In Tirupathur District tirupathur to vellore terminal buses are not stopped madhanur stage particularly in night times aren't stopped. There are lot of females are going to work in newly formed Tirupathur district Head quarters.

For Ex:
TN 29 N2756 CONDUCTOR SAID incase Madhanur i will stop didnt catch the timing to reach the vellore bus stand BUS timing 7:10 PM Departure from tirupathur bus stand

Please do needful to help passengers especially Ladies

Thanking you

Dear sir/madam,

On 07/01/2021, I tried to book a bus ticket from Chennai to Madurai in SETC. Amount Rs.505/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 07/01/2021
OB No : OB14996967
Amount : Rs.505 /-

On 07/01/2021, I tried to book a bus ticket from Chennai to Madurai in SETC. Amount Rs.505/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 07/01/2021
OB No : OB14996867
Amount : Rs.505 /-

Today morning I catch Erode bus around 0520am and it's mentioned as Express and they charge also like express. After that unnecessary they stop more than 4 points for tea break and after reaching karur they act like Normal Town Bus they stoping all intermediary village like two to three kilometres distance and bus driver and Conductor talking continue. It's so irritating...Bus Number: TN33 N3434

After covid they stop 29d and 29c to mathur, Chennai 68. Now only 164 is available to our home we have to reach the office at 9pm at egmore but since this perambur bus is delaying for more than one hr we are unable to reach the office on time and in evening after 6pm they are no 29a to reach to perambur and 164 is not coming after 7pm when we reach so it is difficult for travel purpose and we have to go by auto .

On 06.01.2021 at 6.00 AM the conductor of the bus from Puducherry to Nagapatinam did not accept for ticketing a child of 7 years of age as a half ticket and asked to get down from the bus if I am not ready to take a full ticket even though the child was less than 130 cm height.

The bus number is TN-68 N-0830. The conductor was also not professional while handling the general public.

Please do the needful to prevent any future issues for the people who travel.

Dear Sir/Madam,
I am Deepan, residing in Komarapalayam, Namakkal dt. I am an research scholar at IIT Bombay and working as Assistant Manager at JSW Steel Ltd, Mecheri, Salem. Around 5.50pm on 05.02.2021, when I am returning home after office in Hyundai venue petrol car, between Nangavalli and Vanavasi, there was some road extension project going on in which I was waiting in my left lane towards Vanavasi due to traffic. Suddenly a TNSTC Salem registration number TN30N1113 bus from opposite side (towards Nangavalli) rushed to cross the traffic and hit my car at front driver-side. Inspite of coming and hitting my car in that traffic, the driver is so arrogant and literally told me "I am an govt employee and nothing can be done against him". Since the traffic was very heavy and I did not want to concern others, I quitely moved from that place. However my car at front side bumper and head light glass damaged.
Please consider this as a serious complaint, and take necessary action against that driver. And TNSTC Salem has to bare the damages happened to my car.
Awaiting for your kind reply and action against the complaint.

For further details, please contact me on [protected]
and mail-id
[protected]@gmail.com

Regards
N Deepan
Assistant Manager - QAD
JSW Steel Ltd, Mecheri,
Salem. 636453

Respected sir,
I am using private bus service for reaching my office because of timing. I felt because of timing everybody travelling in this bus from Elumalai to madurai route. Actual bus as per the government and private service rule around rupees 37 but they are collecting 40 rupees from every passengers. Normal time more than 200 passanger travelling in this route but rush time more than 500 passanger a travelling this route so if he is getting 3rupees each passanger approximately 600 rupees per day and 18000 rupees per month and 2 lakhs 12 thousand rupees he is yearned.
So kindly take immediate action vehicle number is TN 59 BH 6399

Most of the private buses are not willing to stop in Ariyanur and also they prefer bridge and ignore Ariyanur bus stop. Please take necessary action to make compulsory to stop in Ariyanur bus stop.

Travel date - 4-Jan-2021
From - Central Station
To - Thiruvanmiyur
Bus Number - A1
Time - 4.30 PM
Bus REGISTER Number - TN 01 8817

Driver was driving very bad. No safety to passengers and other vechiles in road.
Used bad words to other vechile drivers

Usage of Horn continously which caused huge noise pollution

Please necessary action

நான் கோவைபுதுர்- கோயம்புத்தூர்இல் இருந்து எழுதுகிறேன். இவ்விடத்தில் காலை 9.10 மணி முதல் 10 மணி வரை பஸ் இல்லை..
அந்த நேரத்தில் வேளைக்கு செல்பவர்களின் நிலை கவலைக்கிடமாக உள்ளது...4J என்ற பஸ் 9.50 க்கு வந்து கொண்டிருந்தது...ஆனால் இப்போது 10.5 க்கு வருகிறது...சரியான நேரத்தை நடத்துனரிடம் கேட்டால், அவருக்கு ஏற்ற படி மாற்றி மாற்றி பேசுகிறார்..
இவ்வாறான சூழ்நிலை தொடர்ந்தால், தமிழக பேருந்து கழகத்தை நம்பி இருப்போரின் நிலை என்ன?
இந்த பிரச்னைக்கு தங்களின் தீர்வென்ன?

I am traveling now at tirunelveli to madurai, the conductor approach not for good.

நான் இன்று ஜனவரி 3 2021 அன்று TN 23 N 2529 திருச்சி to வேலூர் வழி திருக்கோவிலூர் திருவண்ணாமலை செல்லும் பேருந்தில் ஏறினேன்..
ஆனால் நடத்துநர் திருக்கோவிலூர் நிற்காது என்கிறார்... பெயர் பலகையில் வழி திருக்கோவிலூர் என்று இருந்தும் நிறுத்தாமல் இறங்க சொல்கிறார்...
மற்ற நாள்களில் ஞாயிறு தவிர இதே பேருந்து திருக்கோவிலூர் பேருந்து நிலையம் செல்கிறது...
ஏன் இந்த பாகுபாடு... நீங்கள் விளக்க வேண்டும்..
சரியான தகவல் வரவில்லை என்றால் இது சம்பந்தமாக முதலமைச்சரின் தனிப்பிரிவில் மனு ஒன்றைத் தாக்கல் செய்ய உள்ளேன்

Bus number tn 21 n 1728. That bus conductor not respected to passengers. He is sout to passengers very loudly. And using worst behaviour. If you want letter complaint. Call me i will come. My name sumesh ( [protected]). Date 03/01/2021 time 4 p.M

Respect madam/sir
My name is muthulakshmi who is residing in sinivasa colony, thitunagar, madurai district, tamil nadu. Yesterday (31/12/2020) I got up in a bus from chekkanoorani and got down in uthamapalayam byepass bus stop. The price for tickets is Rs.70. But I gave the conductor as 500 because I don't have change. I have the conductor for balance amount but I got only 30 rupees. Yet I didn't get remaining 400 rupees. I asked him twice. He gave me only 30 rupees. So kindly please make an arrangement and give my money back to me.
Thank you.

Date: 01/01/2021
Place: Uthamapalayam