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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 30, 2026
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 109

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T
Tamilvan84
from Bengaluru, Karnataka
Jan 27, 2021
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Regarding online booking through https://www.tnstc.in/TNSTCOnline/advanceBooking.do

Hello Team,

Nowadays it looks online booking of tickets in TNSTC is not working. As when we are searching for our services (which we do usually) it is showing that the services are not available for this place / date. Even for any date and even for major cities (TBM) as well :(

As am a customer of TNSTC and able to book tickets through online several times without problem earlier.

But now the...
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H
Harsa Lingesh
Jan 26, 2021
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Address: Tirupatture

I am KS harsalingesh from Tirupatture, tamilnadu Krishnagiri bus taking more passengers in bus on COVID sutiuvation . So we need proper answers from Tamil Nadu bus service. Hope i think u may take action from them bus no TN 29 R 2913
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    S
    [email protected]
    from Coimbatore, Tamil Nadu
    Jan 24, 2021
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    Sir,
    I have booked a ticket to Rajapalayam from cuddalore. Money was debited from my account but the ticket was not booked. I'm not opened any tnstc account so I directly applied for the ticket as a guest.
    USERID: GUEST
    OB NUMBER : OB15084324
    Booking date 24/01/2021
    Transaction id:[protected]
    Mobile no [protected]
    Email [protected]@gmail.com
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      T
      Tarun kumar M N
      Jan 24, 2021
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      Sir /Madam,

      TRANSFER TO[protected]UPI/DR/[protected]/STATETR/HDFC/statetrans/TNSTC

      The above UPI transaction of 1735 rs was carried out to book three adult passengers in Chennai to Madurai bus

      While amount was deducted from my bank account the ticket couldn't be booked

      The transaction was carried on 24/01/2021 6:30am

      When will I get my refund money of 1735 rs ?

      Pls respond quickly
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        S
        Sucenita
        Jan 23, 2021
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        Today, 23rd January (Saturday) by 5.09 a government town bus in Coimbatore TN38N1578, driver of this bus drove recklessly inside the city and tried to harm our car by making a collusion as we reacted on time we were able to dodge it. When we asked it he used abusive words. We are citizens so they should respect us, that’s a fact. I’m not asking them to respect us the citizen but at lest they can refine themselves and can conduct in such a way that we could respect them right.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          A
          arpithapv
          Jan 23, 2021
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          Dear sir/madam, On 23/01/2021, I tried to book a bus ticket from Coimbatore to Puducherry in SETC. Amount Rs.1785/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. I did login with Guest account as I don't have any SETC user account. Booking Date : 23/01/2021 OB No : OB15079659Amount : Rs.1785/-
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            P
            pugazh G
            from Kalavai, Tamil Nadu
            Jan 22, 2021
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            Address: Arcot

            Sir,

            Chennai to Arcot 123 bus taking break @ JP Hotel for 20 minutes it's needed or not I don't knows but if the break must need arrange some other locations near by AVIN also available beacz JP Hotel food rate double the cost from MRP it's not only for me it's for our peoples.

            Bus No: TN 23
            Timing ; 6.35pm @ JP Hotel
            Date : 22/01/21
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              D
              Dran
              from Gobichettipalayam, Tamil Nadu
              Jan 22, 2021
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              I am form Theni district, I am come back to my home down GUDALUR to LOWER CAMP. the time 5:55pm GUDALUR to kumuly the bus conductor want extra money for lower camp stop, he is during this in 2011, That is he says to me. It is just 5 rupees for me. But during this action in 10 year, that is very big amount forgery. But I don't know his name. But I know the bus number.

              The bus number is: TN.39/N0511
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                N
                Nanbanshiva
                from Chennai, Tamil Nadu
                Jan 19, 2021
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                Address: Annanagar,madurai

                I dont have the correct change for the ticket...so the conductor give extra fare ticket to me...and being rude to me...
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  மக்களின் உரிமை
                  from Mumbai, Maharashtra
                  Jan 18, 2021
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                  Address: Usilampatty bus stand,Madurai,Tamil Nadu

                  TN58 N 1063.THIS IS A BUS NUMBER.intha bus il driver, condector iruvarum illai.busil board illai.kurippitta nerathil bus edukkavillai.naan oru school student.neengal thagundha nadavadikkai edukkavendum.place: usilampatty bus stand.time:1:34.please.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    G
                    gopahim
                    from Bengaluru, Karnataka
                    Jan 17, 2021
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                    Address: M .Gopathi Vbhc vaibhava block 30/73 Chandapura Anekal Road Bangalore

                    I lost my specs in the bus that is karaigudi to Bangalore but I was coming trichy to Bangalore .trichy time 11am at 17/1/2021
                    And dropped near Bommasandra bus stop at 6.15pm at the same day.how to contact to get my specs.
                    Name M. Gopathi
                    My phone number [protected]
                    Mail [protected]@gmail.com
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      R
                      Rajasabari
                      from Delhi, Delhi
                      Jan 17, 2021
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                      My handicapped brother refused by conductor and his wheelchair too refused by conductor my brother not able to walk he had 80% of disability... Transport are supposed to serve the all type of people we along with middle class family we haven't car at all... But these type of conductors refused him and his wheelchair too... Hereafter no one can affected by this type of conductors like my brother please do favour action for us .The conductor treat with contempt
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        N
                        N A G A
                        from Mumbai, Maharashtra
                        Jan 16, 2021
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                        Address: Tirunelveli

                        Ticket no TQ2H68142411
                        PNR NO T32089660
                        Bus conductor no- [protected]

                        One of the worst behaviour of conductor I ever seen in my life, very irresponsible reply and treating the passenger as inhuman manner and using unparlimentory words, so please take action against him and we are not travelling in that conductor money we are paying our own money, his behaviour will affect the tamilnadu government only, so please give proper training to government bus conductor that how to behave with passengers...

                        Worst travel in my life history..
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          M
                          Matkumar
                          from Bengaluru, Karnataka
                          Jan 13, 2021
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                          Address: Nachiyarpuram ,kovilpatti, thoothukudi,,,628721

                          This complaint for my brother, PNR number T31999916 g.vignesh from Chennai to tirunelveli .my brother was unfortunately move on pickup point so call to conductor tell the situation then conductor sayed you come urappakkam we pickup in urappakkam so my brother move in urappakkam but the conductor not pickup . he waiting two hours in urappakkam how he come native in pongal holiday sutivation all bus are full, I need to refund the amount to same account,
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                          Jan 13, 2021
                          Updated by Matkumar                           Pls refund amount to same account to book the ticket
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                            P
                            Praasad
                            from Bengaluru, Karnataka
                            Jan 13, 2021
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                            Respected sir/madam,
                            I am a college student studying in pollachi, on 13.01.2021 i have been waiting for pollachi to dharapuram bus from 6.30 to 8.00, but till there is no bus, even in prior to pongal holidays, there is no availability of bus, this incident is occuring often, there is no correct timing and bus availability from pollachi to dharapuram, being a college student, it greatly affects me and other students, try to increase buses from pollachi to dharapuram, its my kind request,
                            Thank you
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              S
                              soumya v v
                              Jan 12, 2021
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                              Poor condition of bus

                              I travelled in 16D bus today (12.01.2021)which goes to thuckalay, which passes through arumanai between 8.05 am to 8.15 am in the morning.it was heavily raining outside and INSIDE THE BUS.There was not even a single seat which was not getting wet by dripping of rain water inside.all the passengers were getting wet by dripping of water.In this pandemic situation where each one is to take care of themselves so as to make sure one is not getting...
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                              Hemachandran Subramani
                              from Delhi, Delhi
                              Jan 8, 2021
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                              In Tirupathur District tirupathur to vellore terminal buses are not stopped madhanur stage particularly in night times aren't stopped. There are lot of females are going to work in newly formed Tirupathur district Head quarters.

                              For Ex:
                              TN 29 N2756 CONDUCTOR SAID incase Madhanur i will stop didnt catch the timing to reach the vellore bus stand BUS timing 7:10 PM Departure from tirupathur bus stand

                              Please do needful to help passengers especially Ladies

                              Thanking you
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                விக்னேஷ் மதுர
                                Jan 8, 2021
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                                Dear sir/madam,

                                On 07/01/2021, I tried to book a bus ticket from Chennai to Madurai in SETC. Amount Rs.505/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

                                I did login with Guest account as I don't have any SETC user account.

                                Booking Date : 07/01/2021
                                OB No : OB14996967
                                Amount : Rs.505 /-
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  விக்னேஷ் மதுர
                                  Jan 8, 2021
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                                  Resolved

                                  On 07/01/2021, I tried to book a bus ticket from Chennai to Madurai in SETC. Amount Rs.505/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

                                  I did login with Guest account as I don't have any SETC user account.

                                  Booking Date : 07/01/2021
                                  OB No : OB14996867
                                  Amount : Rs.505 /-
                                  Jan 8, 2021
                                  Complaint marked as Resolved 
                                  Dear sir/madam, On 07/01/2021, I tried to book a bus ticket from Chennai to Madurai in SETC. Amount Rs.505/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. I did login with Guest account as I don't have any SETC user account. Booking Date : 07/01/2021 OB No : OB14996967 Amount : Rs.505 /-
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    S
                                    Senthil13891
                                    Jan 7, 2021
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                                    Today morning I catch Erode bus around 0520am and it's mentioned as Express and they charge also like express. After that unnecessary they stop more than 4 points for tea break and after reaching karur they act like Normal Town Bus they stoping all intermediary village like two to three kilometres distance and bus driver and Conductor talking continue. It's so irritating...Bus Number: TN33 N3434
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    It's reach around 11am.. it's not an express its Town Bus...
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