Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Compliance rise for bus service.

Respect sir,

Yesterday I was booked VELANKANNI to BANGALORE on 15.08.2023. The bus was special bus ( AC Sleeper ) .Velankanni Service Start time : 18.35 and ( Thiruvarur ) my picking Time 19.35 I was waiting for a while and I was reached on time but bus not came till 10.00 pm .I don't know what status of the bus.The contactor mobile number messages also not received my side and also no support in TNSETC site.In case bus was not scheduled in your side to inform a passenger earlier as soon as possible or refund the amount.Any information is not came and bus also not came?.

So that I want my refund my booking amount regarding refund amount.Book Amount Rs.1080 only...But can't able to get my refund amount why because status of the bus is showing Journey started.

I have booked the ticket between Bangalore and Nagercoil on July26 2023. The amount of 1695 has been debited but ticket has not been booked. I want to know the status of refund. If the amount is not refunded then kindly do the needful.

UPI TRANSACTION ID[protected]

As I am traveling from kallakurichi to Tiruvannamalai in Tamil Nadu Government
The bus is going to Bangalore
TN25N0394 as Depo of Tiruvannamalai -2
Code 747249 and he is not physically fit and he is professionally doing this ..by getting changes from everyone.i gave 200 rupees he returned me only 40 rupees I asked for remaining 100 rupees he is shouting like hell and misbehaving with me ...

Today i had booked 2 tickets for my journey from Chennai to madurai on 12/08/2023 (16:00 AC seater/sleeper) for total amount of 1365, money got deducted from my bank account but ticket not booked
Kindly refund the money
Transaction id : T2308091424578410236356
Collect id : HDF23A011500E6B4D50942EE9FE8013E626

Regards
Thamodharan k

Sir, I Ullas V A on 06 Aug 2023 at about 2040 hrs approached the bus no TN 21 N 1851 parked at Puducherry Pudupalaiyam Bus stand to travel from Puducherry to Melmaravathur. The bus driver was standing on the boarding step and I requested to allow me to enter the bus. He refused to do so stating that there is no room available. On this I requested him that I am willing to travel without any seat. Thereafter he told me that the bus doesn’t have a stop at Melmaravathur. It is pertinent to mention that in the display board of the bus it is clearly mentioned that the bus have a stop at Melmaravathur (Images enclosed). The bus driver was very rude & arrogant in his behaviour. The reason for his atrocious behaviour to an unknown passenger is not understood. Due to this I was unable to travel on the day which eventually resulted in huge loss personally as well as professionally to me. I request to take stringent disciplinary action against such erring staff who tarnish the image of TNSTC. Thnx

Hello sir/Madam,

Me and my wife are travelling from Nellore to chennai in a Tamilnadu AC Bus with registration number is
TN 21 N 3125
S.C 5442 on August 6 2023 at 11:00 AM
We are carrying two suitcase luggages. Each one is less than 15 KGS. After boarding bus and travelled to some distance. The bus driver started collecting the money for tickets then asked extra 75 RS for the luggage. I resused to pay because other travellers who are with normal luggage bags carrying two per one person are not being charged.
He charged us just those are suitcases which are not even bigger they are normal 15 kgs capacity luggages.
Conductor demanded that the luggages must be charged otherwise he will not let us to travel in the bus.
We do not have any other option as we travelled certain distance from the bus stop.
If he would have told that earlier we would not have boarded the bus. The conductor is rude and not answering properly.

My mobile number is [protected].

Thanks
Sai Yugesh

Hai

We have been waiting more than 2 hours for manamadurai bus..More buses are came and no one is ready to take us.. They simply said buses are keep on coming for manamadurai... But Conductor and Driver never bother about passengers..

Request you to take necessary steps to allow people in late night..

I'm Balaji 54 years old physically disabled, having ID issued Government of India UD ID TN[protected] date of issue 21/3/2020 45 percentage disability, locomotor disability, travelled 2nd night August 2023, from Krishnagiri to satuamanhalam, via dharmapuri, Salem, erode, using my ID, got convection ticket
From erode to satuamanhalam conductor refused when showing my ID card, he insisted me to show old book type ID, I have explained him, but he refused and forced me to get regular ticket, finally I have taken the regular ticket, no tnstc cbe ltd QM 054, 026274/rs.35, and tnstc cbe ltd, OJ017, 007389 for rs.2.
I kindly request you to take necessary action, and give me the feedback, if you failed to take necessary action i will put a case in the honourable court

I have travelled 51 bus from udumalpet to pollachi today at 7.10 pm timing.the conductor of the bus deliberately touched my breast while passing the ticket.he used to do whatever he gets a chance to other women too.i want to punish him for sexual harassment and he aslo disrespect the passengers whenever they ask about routes and stoppings.

Sir/ maam
On 27.07.2023 we booked a ticket from Tambaram to Ramnad. Transactions also done. But ticket not yet confirmed and neither received any messages.Kindly resolve the issue.

NOTE:
TRIP CODE: 1900CHEKEZ
JOURNEY DATE: 29.07.2023
BOOKING DATE: 27.07.2023

Passenger Details
Name: Muthu krishnan
Age: 24

Dear Sir,

It is with utmost concern that I am writing to you to bring to your attention about how the Minibuses are plying especially around the route of bus number S26, S20, S86. The buses are always so crowded around peak hours, with hardly any space to stand, let alone move towards the exit when it's time to disembark. Not only that, there are also several cases when students especially young teenage boys cling to the doors of the buses, which is extremely dangerous in case anything happens.

It would be a great help if you could try to increase the number of buses plying in this route so that the capacity will be normalized. Also, if there is made a certain type of rule where standing on the entrance of the bus or even hanging around the door is prohibited, so that no major problem comes.

Looking forward to hearing from you.

Thank you.

Hi,

Today (28th July, 2023) I booked ticket from TRICHY to BANGALORE in A/C Sleeper seater, bus timing at 22:15 on 2nd August, 2023. Booking failed but amount Rs. 750 has been debited.

TNSTC Reference number (OB number) is OB23568788.

Request you to resolve this issue and refund my amount as soon as possible. Thanks.

Dear Sir/ Mam

My name is Gowthaman P .
My booking mail id "[protected]@gmail.com"
My booking Phone Number "[protected]"
My Booking date " 27/03/2022"

I Booked a Ticket from Coimbatore to Chennai on 27/03/2022 which failed from your end, And The amount (Rs750) also debited from my account.And i received OB number is "OB16546245"

And I also called Toll free to convey this. They asked me to check with my bank.due to OB records not found.

And I also checked with my bank side, I am enclosing the bank message details for your reference.

"Dear Customer, Your transaction of Rs 750 from ICICI Bank was successfully credited to the beneficiary STATE TRANSPORT CORPORATION account XXXXXXXXXX4076 on 27/03/2022 14:25:17 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank"

i had debited and ticket not received and refund also not initated,
i enquired many time about this on mail, i had mail proofs
they were not responding and sending confimation ticket on 24/04/2022 .

i booked ticket at 27/03/2022

kindly help this is big scam going TNSTC Staff

I am working in a private company and on[protected] Monday, I had to travel from my home town Coimbatore (Singanallur) busstand to Dharapuram as an official trip in the bus no (TN 38 N 3327) at 7.10 am. When I enquired the bus conductor in busstand, he told me to board the bus only if I have proper bus fare Rs.60 denomination. I had Rs.100 currency denomination and conveyed to bus conductor, but he refused and insisted me to board the bus only with proper Rs.60 denomination and after lengthy argument with bus conductor finally he allowed me to board the bus. This made me really embarrassing situation in the morning hours and pls request Tamilnadu state transport dept to take immediate action on that bus conductor and please provide passengers alternate payment modes like gpay or paytm to avoid this kind of problems in future for passengers.

Dear Sir/Madam,
I am a doctorate in engineering. I was traveling in a bus routing from Tenkasi bus stand to Trichy in Tamilnadu on 26th July 2023 at 9.30pm in a BUS route from (Shenchotiah to chennai). Initially I bought ticket from Tenkasi to Madurai I gave rs 200 but the ticket amount is only 165 Rs. Then I gave rs 65 to get back my money of 100. After reaching Madurai I traveled in the same bus to Trichy I gave Rs 500. but my ticket...

Bus number Tn 39 0076 bus number 2 the driver is not stop the bus in the stop periyandipalayam daily, at 7.15am so we the peoples facing so many problems after this bus the next bus is on above 7.30 so we are facing difficulties to go to college office etcc. Incase they stop the bus they are not stop in busstop anywhere else as their wish they stop it and after the passenger get out quickly they running the bus. Even there is no crowd in they are not stopping the bus.This is not happening one day or two day daily facing this difficulty. So kindly take any action for stopping the bus in periyandipalayam stop Tirupur.

I am working in a private company and on[protected] I had to travel from my home town Coimbatore to Dharapuram as an official trip in the bus no (TN 38 N 3327) at 7.10 am. When I enquired the bus conductor, he told me to board the bus only if I have proper bus fare Rs.60 denomination. I had Rs.100 currency denomination and conveyed to bus conductor, but he refused and insisting me to board the bus only with proper Rs.60 denomination. This made me really embrassing situation and pls request Tamilnadu state transport to take immediate action on that bus conductor to safe guard passengers from this kind of problems in future.

I SAURABH BANGA, citizen of India,
Need to file complaint against "TICKET COLLECTOR " of bus no. " TN33N3504"
for Misbehaving, loose Talk and Charging double ticket for luggage - trolley bag ( wheghing less then 15 kg ) during my travel on 26.07.2023 at 7.15 AM, FROM Erode bus stand to Coimbatore- Gandhipuram bus stand .
Kindly take strict action against the person as soon as possible.
Your faithfully
SAURABH BANGA
M.NO. [protected]

ஈரோடு-திருப்பூர் சாதாரண கட்டண பேருந்துகளில் விஜயமங்கலம்-பெருந்துறை பயணிக்க விரைவு கட்டணம் வசூலிக்கப்படுகிறது. நடவடிக்கை தேவை

At present I am waiting in alandurai thompilipalayam stop from 7.30pm but there are no buses available. One bus named poondi passed by and didn't stop at the bus stop. This is a regular bus. We are facing limited bus service after 8pm in our area to gandipuram. Pls take necessary against this bus. Timed passed 8.45pm thompilipalayam to gandipuram 641101