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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 113

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V
vigneshskkr
Nov 9, 2020
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Sir/madam,
I tried to book a bus ticket from Chennai to kumbakonam on tnstc.in website. Amount Rs.266/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

Billdesk ref no: VHD[protected]
Google pay UPI transaction ID :[protected]
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Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Nov 09, 2020
Updated by vigneshskkr Sir/madam,
I tried to book a bus ticket from Chennai to kumbakonam on tnstc.in website. Amount Rs.266/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.
BOOKED DATE:[protected]
Time trying to book ticket : 8.46pm

Billdesk ref no: VHD[protected]
Google pay UPI transaction ID :[protected]

My email id : [protected]@gmail.com
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    Shiny clarissa
    Nov 7, 2020
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    Today on 7/11/2020, I booked ticket from thirunelaveli to chennai in redbus app in setc for November 15 at 6:45 PM bus. Payment Rs. 1020 debited from my account but ticket is not booked. What to do?
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      Rajagopalan VS
      Nov 7, 2020
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      TICKET BOOK ON ONLINE PORTAL OF TNSTC (FROM TUTICORIN TO CHENNAI), AMOUNT DEBITED FROM MY BANK A/C, BUT TICKET NOT ISSUED.

      kindly let us know when the deducted amount refund back to bank a/c.

      Regards
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        Soccer43
        Nov 6, 2020
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        On 05/11/2020, I tried to book a bus ticket from Chennai thiruvanmiyur to kovilpatti in SETC. Amount Rs.615/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.This is the second time i lost money and first time i raised complaint one day before wheras totally i lost Rs.1230 .

        This time I did login with my account.

        Booking Date : 05/11/2020
        Amount : first time Rs.615 /-
        Second time Rs.615/-
        Totally Rs.1230/-

        My Email ID : [protected]@gmail.com
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          Soccer43
          Nov 5, 2020
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          On 04/11/2020, I tried to book a bus ticket from Chennai Thiruvanmiyur to kovilpatti in SETC. Amount Rs.615/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

          I did login with Guest account .

          Booking Date : 04/11/2020
          Amount : Rs.615 /-

          My Email ID : [protected]@gmail.com
          Mobile No : [protected]
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            Soccer43
            Nov 5, 2020
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            Yesterday night i was booking bus ticket through tnstc website during booking my transaction was completed and money detected from my account but my ticket is not confirmed..would you please bring my money back from tnstc or book my ticket ..
            I attached my transaction details by photo.
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              Soccer43
              Nov 5, 2020
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              I booked my ticket through setc website, my amount is detected from my account but ticket is not booked...i want my money back...please help this issue
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                Karthiklvb
                Nov 1, 2020
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                On 31.10.2020 around 7.45 pm i got a bus with bus number tn72n-2228 ( bye pass rider) at kovilpatti new busstand and i was supposed to get down at virudhunagar prc busstop and i was asking for a ticket for virudhunagar prc bus stop, but the conductor refused to give ticket for virudhunagar prc bus stop, in spite of my request he was not carring about a passenger and he has not given ticket for virudhunagar prc busstop, finally he has given a ticket to get down at virudhungar collector office stop which is nearly 4 km s away from my actual stop ie virudhunagar prc busstop.

                Asper the tnstc notification every bus has to stop in the virudhunagar prc ( please see the attachment)

                hence i request to take appropriate disciplinary action against the conductor and driver of the bus and advice all the drivers and conductor to act as per the instructions given by the tnstc.
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                  Sampath Kumar Sampath Kumar
                  Nov 1, 2020
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                  Worst food with higher rate while questioned they planning to beat who questioning with support of time keeping and manager it happened on[protected] around 10pm at mamandoor
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                    K Paneerselvam
                    Oct 30, 2020
                    Feb 25, 2023
                    This thread was updated on Feb 25, 2023
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                    Request for Refund - Bus Ticket Booking Failed Once the payment was done

                    Address: State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

                    On 30/10/2020, I tried to book a bus ticket from Chennai to Salem in SETC. Amount Rs.1145/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

                    I did login with Guest account as I don't have any SETC user account.

                    Booking Date : 30/10/2020
                    OB No : OB14759948
                    Amount : Rs.1145 /-

                    My Email ID :...
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                    Rameshsritharan
                    Oct 29, 2020
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                    I have been traveling TN25 N0397, from vandavasi to maraimalainagar I know the fare, . But today conductor gave Tambaram stage ticket

                    While asking to him, he's irresponsible answer to me I'm new I don't know like that take kindly take action against him
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                      S
                      sbmkt
                      Oct 28, 2020
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                      Address: Sivakasi

                      I travelled in TN67 N 0925 on 27.10.20 from sivakasi to madurai . Driver was to his four drunken offduty drivers and drived the bus slowly . When I asked the driver to concentrate on driving all six tnstc persons( driver conductor four off duty staffs) threats to attack me using abusive words
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                        Moorthy2020
                        Oct 28, 2020
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                        Address: #7west view, begapalli, hosur, tamilnadu

                        I was travelled on 26.10.2020 evening 7:30pm from thiruvarur to hosur.
                        PNR :31467748
                        Vehicle No:TN01 AN3479
                        Conductor no: [protected]
                        When arrived at hosur my bag was stolen .following items are kept in my bag,
                        DELL laptop latitude 5560
                        Airtel hotspot
                        Aadhaar card
                        Company Id card
                        Sonata watch
                        Head phone
                        Mobile charger
                        Dress
                        Pendrive8gb
                        Please give letter, bag was stolen in bus so it will help for me for further process.

                        Thanks
                        Best Regards
                        Gurumoorthy
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                          sakthivel_kmu
                          Oct 27, 2020
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                          Address: F2, A-Block, RUBY VILLA, KULAKARAI, SELAIYUR, CHENNAI-600073
                          Website: tnstc.in/home.html

                          I have booked ticket from Tiruvarur to Chennai for date of journey 15-Nov-2020, and the PNR No:T31399932. The ticket has been booked successfully and I received SMS and Email confirmation. But when i look at the ticket in TNSTC online for printing purpose, the ticket is not showing in booking history. When i reach the support contact numbers 1800 – 419 – 4287,[protected], [protected], mostly the numbers are not working, even luckily if the number is ringing, no response and disconnecting immediately.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            vinothkanna rajendran
                            Oct 25, 2020
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                            Address: Tamilnadu Kumbakonam government bus corporation

                            We were travelling from coimbatore to trichy government bus (TN 55, N. 0967) at[protected]. When it crossed paladam, battery got weak and headlight gets off. Passengers in the bus were standing in front of road for more than 2 hours including ladies and children. After that we got one another bus with no space and standing long upto trichy. We didn't eat anything between. We got so much frustrated with this. Please take further action and I trust this won't happen again.
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                              Kavibharathi R
                              Oct 19, 2020
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                              Complaint regarding violation of rules by bus conductor and TNsTC

                              Address: Chennai, Tamilnadu

                              Date: 19-Oct-2020 Bus No. TN23N2559 departed at 4PM from Chennai MGR bus terminal. From Chennai MGR CMBT bus stand to Hosur. This is a deluxe bus which supposed to operate by stopping at specific important bus terminals.
                              When the bus started from Chennai the seats were 60% full.
                              But, In this bus the conductor didn’t follow the bus stop rules and he stopped, boarded and dropped people at about 12 stops before reaching vellore...
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                              uslakhs
                              Oct 18, 2020
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                              Dear sir
                              I booked my ticket in tnstc I did payment but it showed payment status failed. But I did payment UPI ref no is

                              Thx for INB txn of Rs.575 frm A/c X3526 to State Expr... Ref#IGAJQPBAA2 on 17Oct20. If not done, fwd this SMS to [protected] to block INB or call [protected]

                              Kindly issue ticket or do refund
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                                Velmurugan M P
                                Oct 14, 2020
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                                I have booked SETC bus to go from Madurai to Hosur dated on 11th October 2020 10.00 pm bus (Tuticorin to Hosur route). Normally there is 2 boarding points (MGR bus station & Aarapalayam) in Madurai for SETC buses which are going via Salem. So I planned to board in Aarapalayam bus station. But the conductor didn't agree and ask me to come MGR station on time. He didn't listen me. As I didn't have sufficient time I have gone by auto from Aarapalayam to MGR station will full tension and spent Rs.200/- for Auto. Finally I caught the bus in god grace.

                                Just I want to know Aarapalayam boarding point is active for SETC buses which are going via Salem route.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                Finally the bus has gone via AArapalayam route only.
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                                  O
                                  osurmurali
                                  from Chennai, Tamil Nadu
                                  Oct 12, 2020
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                                  Address: Keelapudi vill,sorakayapet po,p

                                  Respected Tamilnadu government
                                  I am at journey for from Thirutthani to podaturpet (tamilnadu govt Villupuram transport department) last covid19 starting before ticket price is 16.00 Rupees But Covid19 after suddenly Bus Ticket price is 20.00 Rupees The bus department side no response.Do now all of the passengers is disappointed to travel for this route so kindly change the corrupt.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    vivek vvak
                                    Oct 12, 2020
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                                    Address: 95/1 old chennimalai andavar street sasthri nagar erode 8144269713

                                    Driving 23kms for 1hour... All passengers having works, not considering the passenger works do driving at 40kms speed... I had called to a complaint number, response is very bad... again i had complaint to a number [protected], very poor response and talking rudely ..

                                    TN30 1797
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