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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 30, 2026
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 113

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Senthamil Kumaran
Nov 17, 2020
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I have booked ticket for bangalore on 16/11/2020 for 17/11/2020 9:15 pm bus. Amount for the ticket was debited from my account and the ticket was not generated.i have called the toll free number several times they attend the call and not replying to my words, i want my money back
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    K Rathinasabapathi
    Nov 16, 2020
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    I'm living in Chidambaram and we have very less SETC services from our town and for long routes only express bus running. More than 4 hrs travel we face very health issues so pls increase SETC. Service from Chidambaram to more than 4 hrs journey time routes.
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      slucky1973
      Nov 13, 2020
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      *TNSTC* CORP.:SETC, PNRNO:T31634230, FROM:COIMBATORE TO VILLUPURAM, TRIPCODE:2030COIPUU, JOURNEY DATE:13/11/2020, TIME:20:30, SEATNO:6.CLASS:ULTRA DELUXE, BOARDING AT:GANDHIPURAM SETC BS.
      I.could not.find my ticket in my account to cancel
      Please cancel and refund me
      Or advise me
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        Yashodhan Kedia
        Nov 13, 2020
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        TNSTC Bus (no. TN 38 N 3223) banged into my Vehicle (TN 66 AD 3549) this morning (13th of November, 2020) from behind while turning left right in front of the Singanallur Polics Station (B-5 Police Station).

        When i got down to talk to the driver, he told me to get lost and dared me to do something about it. Asked me again and again what can you do?

        Request strict action against the conductor and driver of the bus.
        Also request state to reimburse for the damages caused to my Vehicle by a State Owned Bus.
        Just because they are govt emplyees doesn't mean they can do anything and get away with it.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          vigneshskkr
          Nov 9, 2020
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          Sir/madam,
          I tried to book a bus ticket from Chennai to kumbakonam on tnstc.in website. Amount Rs.266/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

          Billdesk ref no: VHD[protected]
          Google pay UPI transaction ID :[protected]
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
          Nov 09, 2020
          Updated by vigneshskkr           Sir/madam,
          I tried to book a bus ticket from Chennai to kumbakonam on tnstc.in website. Amount Rs.266/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.
          BOOKED DATE:[protected]
          Time trying to book ticket : 8.46pm

          Billdesk ref no: VHD[protected]
          Google pay UPI transaction ID :[protected]

          My email id : [protected]@gmail.com
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            Shiny clarissa
            Nov 7, 2020
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            Today on 7/11/2020, I booked ticket from thirunelaveli to chennai in redbus app in setc for November 15 at 6:45 PM bus. Payment Rs. 1020 debited from my account but ticket is not booked. What to do?
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              Rajagopalan VS
              Nov 7, 2020
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              TICKET BOOK ON ONLINE PORTAL OF TNSTC (FROM TUTICORIN TO CHENNAI), AMOUNT DEBITED FROM MY BANK A/C, BUT TICKET NOT ISSUED.

              kindly let us know when the deducted amount refund back to bank a/c.

              Regards
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                Soccer43
                Nov 6, 2020
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                On 05/11/2020, I tried to book a bus ticket from Chennai thiruvanmiyur to kovilpatti in SETC. Amount Rs.615/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.This is the second time i lost money and first time i raised complaint one day before wheras totally i lost Rs.1230 .

                This time I did login with my account.

                Booking Date : 05/11/2020
                Amount : first time Rs.615 /-
                Second time Rs.615/-
                Totally Rs.1230/-

                My Email ID : [protected]@gmail.com
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  Soccer43
                  Nov 5, 2020
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                  On 04/11/2020, I tried to book a bus ticket from Chennai Thiruvanmiyur to kovilpatti in SETC. Amount Rs.615/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

                  I did login with Guest account .

                  Booking Date : 04/11/2020
                  Amount : Rs.615 /-

                  My Email ID : [protected]@gmail.com
                  Mobile No : [protected]
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    Soccer43
                    Nov 5, 2020
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                    Yesterday night i was booking bus ticket through tnstc website during booking my transaction was completed and money detected from my account but my ticket is not confirmed..would you please bring my money back from tnstc or book my ticket ..
                    I attached my transaction details by photo.
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      Soccer43
                      Nov 5, 2020
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                      I booked my ticket through setc website, my amount is detected from my account but ticket is not booked...i want my money back...please help this issue
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        Karthiklvb
                        Nov 1, 2020
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                        On 31.10.2020 around 7.45 pm i got a bus with bus number tn72n-2228 ( bye pass rider) at kovilpatti new busstand and i was supposed to get down at virudhunagar prc busstop and i was asking for a ticket for virudhunagar prc bus stop, but the conductor refused to give ticket for virudhunagar prc bus stop, in spite of my request he was not carring about a passenger and he has not given ticket for virudhunagar prc busstop, finally he has given a ticket to get down at virudhungar collector office stop which is nearly 4 km s away from my actual stop ie virudhunagar prc busstop.

                        Asper the tnstc notification every bus has to stop in the virudhunagar prc ( please see the attachment)

                        hence i request to take appropriate disciplinary action against the conductor and driver of the bus and advice all the drivers and conductor to act as per the instructions given by the tnstc.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          Sampath Kumar Sampath Kumar
                          Nov 1, 2020
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                          Worst food with higher rate while questioned they planning to beat who questioning with support of time keeping and manager it happened on[protected] around 10pm at mamandoor
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            K Paneerselvam
                            Oct 30, 2020
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                            Request for Refund - Bus Ticket Booking Failed Once the payment was done

                            Address: State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

                            On 30/10/2020, I tried to book a bus ticket from Chennai to Salem in SETC. Amount Rs.1145/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

                            I did login with Guest account as I don't have any SETC user account.

                            Booking Date : 30/10/2020
                            OB No : OB14759948
                            Amount : Rs.1145 /-

                            My Email ID :...
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                            Rameshsritharan
                            Oct 29, 2020
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                            I have been traveling TN25 N0397, from vandavasi to maraimalainagar I know the fare, . But today conductor gave Tambaram stage ticket

                            While asking to him, he's irresponsible answer to me I'm new I don't know like that take kindly take action against him
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              sbmkt
                              Oct 28, 2020
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                              Address: Sivakasi

                              I travelled in TN67 N 0925 on 27.10.20 from sivakasi to madurai . Driver was to his four drunken offduty drivers and drived the bus slowly . When I asked the driver to concentrate on driving all six tnstc persons( driver conductor four off duty staffs) threats to attack me using abusive words
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                Moorthy2020
                                Oct 28, 2020
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                                Address: #7west view, begapalli, hosur, tamilnadu

                                I was travelled on 26.10.2020 evening 7:30pm from thiruvarur to hosur.
                                PNR :31467748
                                Vehicle No:TN01 AN3479
                                Conductor no: [protected]
                                When arrived at hosur my bag was stolen .following items are kept in my bag,
                                DELL laptop latitude 5560
                                Airtel hotspot
                                Aadhaar card
                                Company Id card
                                Sonata watch
                                Head phone
                                Mobile charger
                                Dress
                                Pendrive8gb
                                Please give letter, bag was stolen in bus so it will help for me for further process.

                                Thanks
                                Best Regards
                                Gurumoorthy
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  sakthivel_kmu
                                  Oct 27, 2020
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                                  Address: F2, A-Block, RUBY VILLA, KULAKARAI, SELAIYUR, CHENNAI-600073
                                  Website: tnstc.in/home.html

                                  I have booked ticket from Tiruvarur to Chennai for date of journey 15-Nov-2020, and the PNR No:T31399932. The ticket has been booked successfully and I received SMS and Email confirmation. But when i look at the ticket in TNSTC online for printing purpose, the ticket is not showing in booking history. When i reach the support contact numbers 1800 – 419 – 4287,[protected], [protected], mostly the numbers are not working, even luckily if the number is ringing, no response and disconnecting immediately.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    vinothkanna rajendran
                                    Oct 25, 2020
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                                    Address: Tamilnadu Kumbakonam government bus corporation

                                    We were travelling from coimbatore to trichy government bus (TN 55, N. 0967) at[protected]. When it crossed paladam, battery got weak and headlight gets off. Passengers in the bus were standing in front of road for more than 2 hours including ladies and children. After that we got one another bus with no space and standing long upto trichy. We didn't eat anything between. We got so much frustrated with this. Please take further action and I trust this won't happen again.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Kavibharathi R
                                      Oct 19, 2020
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                                      Complaint regarding violation of rules by bus conductor and TNsTC

                                      Address: Chennai, Tamilnadu

                                      Date: 19-Oct-2020 Bus No. TN23N2559 departed at 4PM from Chennai MGR bus terminal. From Chennai MGR CMBT bus stand to Hosur. This is a deluxe bus which supposed to operate by stopping at specific important bus terminals.
                                      When the bus started from Chennai the seats were 60% full.
                                      But, In this bus the conductor didn’t follow the bus stop rules and he stopped, boarded and dropped people at about 12 stops before reaching vellore...
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