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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Last updated Apr 27, 2024
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 113

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V
varssni R
from Chennai, Tamil Nadu
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Bus got cancelled but the amount is not refunded till now

Address:Tamilnadu

We booked 6 tickets from mysore to trichy on 20th march 2020. Till this day refund was not provided....
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mgds_87
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Refund for cancelled tickets

Address:www.tnstc.in

1. I booked three seats to mayiladuthurai and return ticket to chennai on 25.03.2020 & 26.03.2020 respectively through tnstc website.

2. Since i had an indication of the symptoms of covid19 for more than a week, on 18.05.2020, i decided to cancel the tickets with a positive note that i should not travel and spread the covid19.

As lockdown was in effect, a pandemic alert message was displayed in tnstc website...
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S
Sridharr Sri
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Issuing of tickets

Today i travelled to karur, the conductor is issuing tickets by touching his tongue, which is danger in this pandamic, so pl provide machine to them....
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Råthnå Kúmår
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double charges for single luggage

Address:Salem

I have been traveling from coimbatore to salem in a point to point bus (Tn30n1954) on 10/6/2020 at 10: 00 am. I supposed to carry an led tv of 32 inch sony. I have reported to the conductor regarding the luggage carrying. He asked double the ticket charges for that single luggage. I. E 310 rs. For luggage and 155 for my ticket. Totally i have paid 465 for traveling from coimbatore to salem. Is this luggahe charges considerably applied for...
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Address:Pollachi

I was traveled in pollachii to aliyar bus (No tn 38n 2364) and the conducted is not at all giving the change and rude with everyone. All are gets affected by this conducter.. So kindly take any action on this...
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S
Saranya1910
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I'm complaining about bus transport

Address:Chinniyampalayam, Coimbatore

We are from chinniyampalayam, coimbatore. We have to travel from coimbatore to tirupur daily for our work using public transportation (Bus).in recent days due to this pandemic only half of the passengers are allowed in a bus and the bus is getting full before it reaches chinniyampalayam and none of them are stopping. Hence we unable to go to our job.

Please provide more buses for transportation and ensure it is stopping in...
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Sir,

1. I travelled from Erode to Coimbatore on 7 Jun 2020 at 18:00 Hrs., During my travel atmost 100 passengers travelled without any social distancing and even each passengers sliding each other., .

2. Bus stopped at each place and allow passengers to board.

3. To avoid such crowd, why TNSTC increased one more bus....
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vishnuu prashanth
from Chennai, Tamil Nadu
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Need refund for cancelled tickets

My bus tickets were automatically cancelled due to lockdown, i got a message stating that i will get full refund. I have booked tickets on 30/04/2020 and 03/05/2020, these were cancelled but didn't got the refund amount.

Pnr no:
T[protected] salem to chennai -03/05/2020
T[protected] chennai to salem -30/04/2020

I have already send out an email on may 24, but still i didn't got any reply. It's like...
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VaishuGanesh
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regarding bus pass extension

Address:Triplicane

Respected sir/mam,
i'm vaishnavi and doing research in madras university. I renewed my monthly bus pass on 12th february 2020 at t nagar depot. This bus pass is valid till 15th march 2020. Due to this corona issues, government has announced lock down from 24th march 2020 till the date. So, not only me, many people could have renewed there bus pass by paying 1000/- without using it for upcoming month.
i kindly...
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V
venkashok
Oct 31, 2022
This thread was updated on Oct 31, 2022
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refund not received against cancellation

Dear sir/madam

I cancelled the following tickets online on 28-mar-2020 but have not received any refund against the cancellation.

1. Pnr: t30943426, cmbt to nagercoil, date of journey 10-apr-20

2. Pnr: t30945374, nagercoil to cmbdate of journey 12-apr-2020

I sent a mail with above details on 4th april, 2020 to [protected]@tnstc.in and also a reminder on 6th april, 2020 but absolutely...
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Shilpa Maria
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issue regarding refund

Sir,

I've booked 2 tickets from trichy to chenganacherry for 3rd april 2020. Due to certain reasons, i had to cancel my trip. So i've cancelled the ticket on 22nd march 2020. Tnstc showed a refund of rs. 900 after reducing the cancellation fee. On 23rd morning, i received a message showing the amount is refunded, but the cash is not credited in my hdfc debit card. Kindly make necessary arrangements to solve this problem. br...
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I booked (2 tickets) the setc bus from trichy to tirupati, andhra pradesh under pnr no.:t30988454 on 19/03/2020.
On reaching the bus stand, i was informed that bus was cancelled and your concerned authorities boarded us to another service bus upto vellore around 3:15 a. M where even no refund was given by neither the conductor nor the concerned authorities though we demanded and no other alternate measures was taken then. Since i had...
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Vivisa Ganesan
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delay in departure time

Address:614616

Tn550822-actual departure time at aranthangi is 7.00pm but always the conductor who was in duty on 20.3.2020 was not taking the bus on scheduled time. If the passenger raise the question regarding the delay the conductor say it's none of your business and he did not give respect to the passenger. It was his habit.in this condition, the prime minister of india announced through media to avoid the crowd formation everywhere for covid19 to avoid...
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Address:Madhnadapuram, Mugalivakkam, 600116

முகலிவாக்கம் அரசமரம் இயங்கும் சென்னை மாநகர பேருந்துகளை - மதனந்தபுரம் வரை நீட்டித்து இயக்க வேண்டுகிறோம். பெயர் பலகையை மதனந்தபுரம் (முகலிவாக்கம்) என மாற்றினாலே போதுமானது,...
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Aiswariya Sundaresan
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amount debited but the ticket was not booked

On 16/03/2020, i tried to book 2 tickets from thanjavur to chennai in setc. Amount rs. 820 has been debited from my account but ticket was not booked and pnr number is not generated. Please resolve this complaint and refund the amount as soon as possible.

Tnstc username : [protected]@gmail.com

Tnstc reference number : ob14465039

Booking date : 16/03/2020

Amount : 820

Gmail...
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Venkadesh Ven Sen
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careless behaviour of tnstc bus conductor

Address:5/8 Palanigounden pudur, Kadathur post, Gobichettipalayam Taluk, Erode, 638454, Erode, Tamil Nadu, 638484

I was about to catch private travel in erode at 9.20 pm today from gobichettipalayam. I was looking for pp from gobi at 8.30pm as i was little late. A non pp bus came at 8.30pm. I asked the bus conductor whether any pp bus is available to erode. He didn't even reply anything. The bus departed and went about 100 metres from bus stand l. Suddenly a pp came. I asked the conductor whether it is pp or not. He said yes the pp's wi'll come and go,...
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I'm working in a government sector and im traveling to dharapuram from coimbatore daily in tnstc. But it becomes a big headache to board the bus, as many of the drivers and conductors do not wish to board passengers to dharapuram. So please take necessary action and warn them regarding their behavior towards us as we are not travelling free of cost in any bus.

This became a concern for me as i waited for 1 hour to board a...
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Aiswariya Sundaresan
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refund

On 11/03/2020, i tried to book 2 tickets from chennai to thanjavur in setc. Amount rs.820 has been debited from my account but ticket was not booked and pnr number is not generated. Please resolve this complaint and refund the amount as soon as possible.

Tnstc username : [protected]@gmail.com

Tnstc reference number : ob14451697

Booking date : 11/03/2020

Amount : 820br...
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Address:D204, Appaswamy Garden Crest Apartments, Ramanathapuram Coimbatore, Coimbatore, Tamil Nadu, 641045

Just now, at 8:55 am i was waiting for a bus towards palladam at singanallur bus stop. When i boarded a bus no tn38 n 3220, conductor charged me extra. He gave me a ticket from coimbatore to palladam instead of singanallur to palladam. When i objected then he started hurling abuses in local language as i am a north indian. Such racial discriminuation prevails in coimbatore. This is not a new thing. But early in the morning, if you encounter...
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A
Arunsinu
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luggage cheating

Address:632006

I'm traveling from chennai to vellore point to point bus. Conductor and driver charged luggage for 120/-. 10kg box. Luggage ticket 40/- driver kept in his pocket. Conductor got 30/- driver 50/-. Why the people or cheating like this. One person at least single day cheat for 100/- how many bus drivers cheat every day. If calculate for annian vikram means oh my god...
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