Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Dear Sir,
from manapparai to trichy we started travel at 3.50pm. conductor clearly told me, next stop is trichy. so we get in the bus. First bus stop Maravanur in between Manpparai and trichy. the bus stop at this point. i asked conductor, you told this is straight bus, but you stopped in between stops. Suddenly he angry and he replied me very rude.he replied me, this bus stop every stop. i asked then why the ticket fare will same for non stop and multi stop bus. he replied ask the office. Then again he came and abusing me like you are loose and mental. i told him sir pls dont use abnormal words. immediately driver stop the bus, he abusing me very lot like "periya pundungi, mairandi, poda poi pothuitu utkaru da" . he told me get down from bus like this. My wife pregenant lady and my son 2.5 years old. after start the bus he used "thuluka payaluku pecha paru". this is not acceptable word really.
i sat calm and reached trichy.
in trichy bus stand, all passanger get down at that time driver told me he is rowdy, he called 100 peoples like this.
then finally i complaint MANAPPARAI BM and written complaint given to TRICHY BM.

NOTE: bus name board mentioned TRICHY EXPRESS.

kindly take the necessary action against this driver and conductor. arrange the enquiry.

bus no: TN45N2863
DRIVER NAME: KRISHNAN
CONDUCTOR NAME:SIVANANAM

best Regards,
MOhamed ansari
[protected]

I was travelling from Kovilpatti to Virudhunagar on 17.12.2020 @ 7 PM with the bus number. TN58N 2490, i was supposed to get down at Virudhunagar PRC stop, but the conductor refused to give ticket for PRC and forced me to get down at VIRUDHUNAGAR COLLECTORATE, Even though TNSTC, Madurai instructed all the buses to stop at VIRUDHUNAGAR, PRC. The said bus conductor is not obeying the rules and regulations of TNSTC, Madurai,

Hence I request you to take appropriate action against the said bus conductor.

S KARTHIK KUMAR
[protected]

Hi, on 17 Dec 2020 i boarded a bus from Chennai to Pondicherry. I brought along a grinder with me for which i was charged 2 tickets for that alone . And 1 individual ticket for me . The grinder is a small one whose weight is less.

TN 33 N 3462 on sunday 13.12.20.. evng 4.15pm
I am in erode on the way chitode at the time overtaking one bus to another bus without side views in mirror bus slightly hited me... and iam overtaking asking bus driver about that he rude talking & again same venu nu vanthu oram kattitan na marathula vitrupan bike... again asking that he not stoping the bus...so I need action for tizs

Sir I'm booking tickets in Coimbatore to marthandam online booking i sent amount 545 but tickets not booking stats is fail so please refund my amount 545
Thanks you

I was driving my car and a government bus driver (TN01N5340) hit my car left side mirror and had a worst behaviour towards me along with a police man (self claiming not in uniform). I would like to register a complaint on them and request you to take strict action against them. Thank you.

கடந்த 10 வருடங்களாக இயங்கி கொண்டிருந்த பேருந்து கொரோனா பரவுதலின் மூலம் நிறுத்தி வைக்கப்பட்டது.

தற்பொழுது எல்லா வழித்தட பேருந்துகளும் இயங்கும் நிலையில், இப்பேருந்து மட்டும் தாராபுரத்தில் இருந்து திருச்சி மற்றும் கரூர் இயக்கப்படவில்லை.
(4.20am தாராபுரம் to 6amகரூர் to திருச்சி 8.30am)
ஆகவே தங்களுக்கு அதிகாலையில் கரூர் மற்றும் திருச்சி செல்ல மிகவும் சிரமமாக உள்ளது. (மூலனூர் கன்னிவாடி சின்னதாராபுரம் பகுதி மக்கள் ).

இந்த அரசு பேருந்து வண்டியை அடுத்து தனியார் பேருந்து ஒன்று உள்ளது அது தங்களுக்கு நேரத்தை தாமதத்தை அளிக்கிறது எனவே அந்த திருச்சி வண்டியை 4:20am மணிக்கு மக்களின் பயன்பாட்டிற்காக செயல்படுத்துமாறு கேட்டுக்கொள்கிறோம்.

He talk bad words with my grandma for three bags he told bags out sides

12 December 2020 . Saturday 1pm
Adiyar to thiruvannamalai
Double ticket for led tv 32 inch 8kg amount Rs .350

My bus stop is at intersection of erode to Salem and kalipatti - Edapadi (kalipatti pirivu/ mukkonam). Even though lot of buses available, no bus is willing to stop at mukkonam from Salem or erode. They always use the bridge to travel. Please take necessary steps.

Amount debited but ticket not booked Today. I had booked a ticket from chennai to Tirupur on 11 Dec 2020 (20:45 deluxe) . Amount Rs. 510 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref no :[protected] OB14905425
Regards Senthil.

[protected] I tried to book 2 tickets from PATTUKOTTAI TO CHENNAI in TNSTC website. Amount Rs.845 has been debited from my account but ticket was not booked. UPI Reference Number:[protected] Please resolve this complaint and refund the amount as soon as possible.

I am travelling daily in bus to singaperumal Kovil PIN CODE 603204 from maduravoyal daily basis but on day 3rd December 2020 time 6.45. Evening I caught bus number TN 32-N-4263 Deluxe, conductor give me a ticket for 55 rupees which is compare to normal Deluxe ticket price 10 rupees higher in normal old model ticket, actually ticket price Deluxe price is 45 Rs only for Maduravoyal to Singaperumal Kovil, kindly take necessary action on this issue .more conductor are changing high ticket prices using old model ticket paper.

I would like to bring to your kind notice about the illegal attitude of one of the bus conductor in TN transport bus plying between Tenkasi and Tirunelveli in Tenkasi district.

I had boarded a bus no. TN-32N-4143 (photo attached) on 01st Dec. 2020 around 5:45 pm for travel from Tenkasi to Ramachandra Pattanam along with my father and the ticket cost is Rs. 10/- per passenger.

The bus conductor (name unknown and the route number of the bus was hidden by advertisements) collected the total fare of Rs. 20/- and didn't provide me the tickets. Even after asking him couple of times, he just smiled and went ahead. This practice he followed with quite other 5 to 6 passenters also, who travelled for a short distance between Tenkasi and Pavoor chathiram. Among such passengers, especially, one lady passenger along with her 2 children also insisted to provide the ticket saying that incase of checking, who will bear the penalty. To this query also, the conductor went ahead without giving ticket and proper answer.

The photograph of the bus conductor along with the bus registraton details are sent in a separate mail.

I would now request you to kindly inform the concerned authority and initiate proper action, which will help the government not to lose any revenue, as such attituede is being practiced by many of the conductors in this route, especially for travel in short distances.

Thank you and best regards,

Christopher Selwyn

Hello I am writing from sikkadu Village in kallakurichi district. tnstc Villupuram kallakurichi to adhaiyur town bus route No:2 wich comes to daily has been stopped for no reason for the last 3months. he threatens me with in appropriate words that i[censored] talk to me about this I will file my complaint to the police. therefore they should take immediate action to run the bus. And I humbly ask them to take action against him.

Crj 1422
TN 01 AN 2587
Date 30/11/2020 at 1.40 pm getting excess charge Tambaram to urapakkam collected rs 21 taking very rudely

I'm want to travel on29/11/20 from pudukottai to devakottai Road (rastha ) at 10.30pm.. In asking ticket from pudukottai to rastha(6km from karaikudi) ticket rate Rs26only .. He put ticket from pudukottai to devakottai and collecting extra charges Rs 52.
On that time I'm asking him why extra amount collecting.he answer like threatening me like I ill give 26rs ticket but I'm nt stop the bus at rastha..
Please do some favour against my complaint.. I dnt know his name. Im here to attach that ticket Image

Bus no: 21, 29.November 2020 time 1.15pm to 1.50pm bus was stand in bus stand, even bus was full no bus diver and bus conductor came inside the bus. In the covid 19 situation, all peoples choosen same bus which is stand in bus stand, no distancing followed, bus not start from bus stand on time, even more passagers in the bus conductor not advice to tell the people's follow social distance. Instead of advice to passengers bus driver and conductor if follow proper rules and social distance advice, on time bus start avoid many issue. Please advice to bus driver to take bus partially bus is filled.

Over charges on govt town bus but government not announced about the bus charge in this corono time. Only government announced usually charge for passengers.

On 27/11/2020, I tried to book 2 tickets from Villupuram to Madurai in SETC. Amount Rs.335 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB14872968, Trip code 2131PUUMAD. Please resolve this complaint and refund the amount as soon as possible.