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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Jul 9, 2026
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 115

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M
Muthuraman Radhakrishnan
Nov 26, 2020
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Address: 231 Pudur street,

I travelled Salem to pudukkottai Salem bus was stopped in Trichy but rameshwaram bus not allowed inside the bus pudukkottai passengers last minute only allowed...i travelled with my family two children kindly take a action like this complaint ...26.11.2020
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    subbula
    Nov 26, 2020
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    Address: No:27D, Natu theru, Keelapathai, Kalakadu

    Bus no: TN -I931 towards tenkasi from nagercoil
    didn't stopped in keelakaruvelamkulam bus stand, Naguneri taluk, Tirunelveli district

    Please consider the difficult of rural mass
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      sethu raman A
      Nov 26, 2020
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      Address: Plot No. 6, Thirupathi balaji nagar, near collector office, dindigul-624004

      Dear Sir,
      This is to inform you that, daily I am traveling from dindigul bypass to Madurai ( Guru theater stop). I take the bus around 7.40am from dindigul bypass. Recent days Covai route bus (TN 38- N -3315) is not stoping the madurai Guru theatre stop due to time constraints and diesel consumption. It can be affect my regular work and cost. Please help me to takes the necessary action and do the needful.

      Note:
      All other route buses are give the stoping except this bus.

      Thanks and regards
      Sethuraman A
      Cell No. [protected]
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
      Nov 26, 2020
      Updated by sethu raman A       Dear Sir,
      This is to inform you that, daily I am traveling from dindigul bypass to Madurai ( Guru theater stop). I take the bus around 7.40am from dindigul bypass. Recent days Covai route bus (TN 38- N -3315) is not stoping the madurai Guru theatre stop due to time constraints and diesel consumption. It can be affect my regular work and cost. Please help me to takes the necessary action and do the needful.

      Note:
      All other route buses are give the stoping except this bus.

      Thanks and regards
      Sethuraman A
      Cell No. [protected]
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        J
        JeniferSaththi
        Nov 21, 2020
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        Address: இராமநாதபுரம் To சத்திரக்குடி பஸ்ஸில்

        பேருந்து எண்:TN 63 N 1909 தேதி:[protected] நேரம்: காலை 10.40
        நான் இராமநாதபுரத்தில் இருந்து சத்திரக்குடி எனது அலுவலகத்திற்கு எப்போதும் போல் பஸ்ஸில் சென்றேன். இன்று நான் சத்திரக்குடி என்று சரியான சில்லரை கொடுத்து டிக்கெட் எடுக்கும் போது
        இந்த பேருந்தின் நடத்துநர் என்னை "சத்திரக்குடிக்கு ஏறிட்டு நடுவுல வந்து உட்கார்ந்துகிட்டு இருக்கியோ" என்று மற்ற பயணிகள் முன்பு மன உளைச்சல் ஏற்படும்படி திட்டினார். சத்திரக்குடி இறங்குவதற்கு என்னுடன் சேர்த்து 5 பயணிகள் இருந்தனர். பேருந்து இருக்கையில் அனைவரும் அமர்ந்திருந்தனர். பேருந்து நிலையத்தில் இருக்கும் தகவல் தெரிவிப்பவரிடம் சத்திரக்குடி நிற்குமா என கேட்டுதான் ஏறினேன். அந்த நடத்துநர் மீது தகுந்த நடவடிக்கை எடுக்க வேண்டும். அனைத்து பயணிகளிடமும் மனிதாபிமானத்துடன் நடந்து கொள்ள அறிவுறுத்தவும்.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          R
          Raam Moorthy
          Nov 21, 2020
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          Hello Sir,
          I was travelling salem to kunjandiyur and the ticket far is 26 rs and i given 30 rs in that 10 also included but conductor refused to accept 10 rs coin i asked the reason and he said 10 rs coin not worth nowadays. Please take action for this kind of issue.
          Thankyou

          Details
          TN30
          N1937
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            S
            shaikHr
            Nov 20, 2020
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            Address: Tamilnadu - Government

            Every Day Facing Issue on Vel murugan Transport ( Paramakudi to Madurai)

            They Have different Rules for seating Arrangement ( there not Allowing Middle stop Passenger to Sit )

            Please Advise them do not Allow Middle Stop Passenger since they follow one to One Sitting Passengers ( PMK - Madurai)

            They Should Keep Board or Notice there Rules and Regulation
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              P
              Prakash77316917
              from Kanchipuram, Tamil Nadu
              Nov 20, 2020
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              Dear sir, I am prakash now I traveling from Kanchipuram to Tiruvannamalai with my mother also, in the polur stopping my mother going to rest room just 5 minutes but that conductor over insulted,

              Please take action that conductor.

              Bus number : TN25 N0722
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                P
                Prakash77316917
                from Kanchipuram, Tamil Nadu
                Nov 20, 2020
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                Dear sir, Kanchipuram to Tiruvannamalai ( way - vanthavasi ) ticket rate Rs.102 . But cheyyar way ticket rate Rs.120 for Kanchipuram to Tiruvannamalai. Why this difference . Both tickets attached by this complaint
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                Nov 20, 2020
                Updated by Prakash77316917                 Kanchipuram to Tiruvannamalai ticket rate difference . Salem bus
                Way - vanthavasi - Rs.102,
                Way - cheyyar - Rs.120 .
                Both tickets attached by this.

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                  H
                  Harishsri
                  from Chennai, Tamil Nadu
                  Nov 19, 2020
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                  Address: Neyveli arch gate- Sethiathope route

                  Sir, I am working in bank travelling from Sethiathope to Neyveli arch gate daily. But one particular conductor won't allow passengers to get the bus he use to be very much harsh to passenger s using insulting words. I'll give you bus no-TN 68 N0636 SETC bus traveling from Chennai koyambedu to kumbakonam. Date incident happen and conductor present-19/11/2020
                  Using abusive language a lady bank staff insulting by another state government conductor
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    A
                    Anbu7
                    from Powai, Maharashtra
                    Nov 18, 2020
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                    I travelled from tiruvannamalai to Chennai, yesterday evening 4 pm & reached 8pm..I forgot to take my laptop in bus..so pls find my laptop..my ticket number 014039, 072378
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      D
                      Dhanabal Murugavel
                      Nov 17, 2020
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                      I am travelling by govt bus(17.11.2020 at 3.00pm) from Dindigul to karur (TN30 N1617), i gave amount 200₹ to conductor muralikrishan.but he is not seeing money propeely and given remaining by calculating 100₹.i requested to calculate ticket count with money collection.but he is not doing anything.kindly take action.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        GVManish
                        Nov 17, 2020
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                        We have booked a ticket for chennai on[protected] at 3.20 am from dharmapuri. We have reached the boarding point at 3.10 itself. But the bus has departured so earlier. We called the customercare they also didn’t respond. They didn’t even pick up the call. severe action should be taken and the process for the refund must be taken. Many passengers like me have affected .
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        Please provide frequent buses for bus no.11 from central /parrys to t .nagar.its very very difficult to wait morning one hour to catch this bus and no alternative bus also from central to reach t Nagar.

                        I hope only 2 buses alloted for 11 morning it takes 45 min to wait to catch it's so rush to travel with rush and again it's travel time half an hour to reach designation . Totally it's 1h.30 min
                        I hope you understand our needs.

                        Regards,
                        Vanitha Rajamannar
                        Chennai
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                          Senthamil Kumaran
                          Nov 17, 2020
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                          I have booked ticket for bangalore on 16/11/2020 for 17/11/2020 9:15 pm bus. Amount for the ticket was debited from my account and the ticket was not generated.i have called the toll free number several times they attend the call and not replying to my words, i want my money back
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            K Rathinasabapathi
                            Nov 16, 2020
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                            I'm living in Chidambaram and we have very less SETC services from our town and for long routes only express bus running. More than 4 hrs travel we face very health issues so pls increase SETC. Service from Chidambaram to more than 4 hrs journey time routes.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              slucky1973
                              Nov 13, 2020
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                              *TNSTC* CORP.:SETC, PNRNO:T31634230, FROM:COIMBATORE TO VILLUPURAM, TRIPCODE:2030COIPUU, JOURNEY DATE:13/11/2020, TIME:20:30, SEATNO:6.CLASS:ULTRA DELUXE, BOARDING AT:GANDHIPURAM SETC BS.
                              I.could not.find my ticket in my account to cancel
                              Please cancel and refund me
                              Or advise me
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                Yashodhan Kedia
                                Nov 13, 2020
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                                TNSTC Bus (no. TN 38 N 3223) banged into my Vehicle (TN 66 AD 3549) this morning (13th of November, 2020) from behind while turning left right in front of the Singanallur Polics Station (B-5 Police Station).

                                When i got down to talk to the driver, he told me to get lost and dared me to do something about it. Asked me again and again what can you do?

                                Request strict action against the conductor and driver of the bus.
                                Also request state to reimburse for the damages caused to my Vehicle by a State Owned Bus.
                                Just because they are govt emplyees doesn't mean they can do anything and get away with it.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  vigneshskkr
                                  Nov 9, 2020
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                                  Sir/madam,
                                  I tried to book a bus ticket from Chennai to kumbakonam on tnstc.in website. Amount Rs.266/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

                                  Billdesk ref no: VHD[protected]
                                  Google pay UPI transaction ID :[protected]
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                  Nov 09, 2020
                                  Updated by vigneshskkr                                   Sir/madam,
                                  I tried to book a bus ticket from Chennai to kumbakonam on tnstc.in website. Amount Rs.266/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.
                                  BOOKED DATE:[protected]
                                  Time trying to book ticket : 8.46pm

                                  Billdesk ref no: VHD[protected]
                                  Google pay UPI transaction ID :[protected]

                                  My email id : [protected]@gmail.com
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                                    Shiny clarissa
                                    Nov 7, 2020
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                                    Today on 7/11/2020, I booked ticket from thirunelaveli to chennai in redbus app in setc for November 15 at 6:45 PM bus. Payment Rs. 1020 debited from my account but ticket is not booked. What to do?
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Rajagopalan VS
                                      Nov 7, 2020
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                                      TICKET BOOK ON ONLINE PORTAL OF TNSTC (FROM TUTICORIN TO CHENNAI), AMOUNT DEBITED FROM MY BANK A/C, BUT TICKET NOT ISSUED.

                                      kindly let us know when the deducted amount refund back to bank a/c.

                                      Regards
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        Soccer43
                                        Nov 6, 2020
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                                        On 05/11/2020, I tried to book a bus ticket from Chennai thiruvanmiyur to kovilpatti in SETC. Amount Rs.615/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.This is the second time i lost money and first time i raised complaint one day before wheras totally i lost Rs.1230 .

                                        This time I did login with my account.

                                        Booking Date : 05/11/2020
                                        Amount : first time Rs.615 /-
                                        Second time Rs.615/-
                                        Totally Rs.1230/-

                                        My Email ID : [protected]@gmail.com
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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