Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I have been traveling from coimbatore to salem in a point to point bus (Tn30n1954) on 10/6/2020 at 10: 00 am. I supposed to carry an led tv of 32 inch sony. I have reported to the conductor regarding the luggage carrying. He asked double the ticket charges for that single luggage. I. E 310 rs. For luggage and 155 for my ticket. Totally i have paid 465 for traveling from coimbatore to salem. Is this luggahe charges considerably applied for...

I was traveled in pollachii to aliyar bus (No tn 38n 2364) and the conducted is not at all giving the change and rude with everyone. All are gets affected by this conducter.. So kindly take any action on this

We are from chinniyampalayam, coimbatore. We have to travel from coimbatore to tirupur daily for our work using public transportation (Bus).in recent days due to this pandemic only half of the passengers are allowed in a bus and the bus is getting full before it reaches chinniyampalayam and none of them are stopping. Hence we unable to go to our job.

Please provide more buses for transportation and ensure it is stopping in all the main areas.

We and many public people are already waiting for more than one and half hours for the bus.

Please take necessary action asap.

Sir,

1. I travelled from Erode to Coimbatore on 7 Jun 2020 at 18:00 Hrs., During my travel atmost 100 passengers travelled without any social distancing and even each passengers sliding each other., .

2. Bus stopped at each place and allow passengers to board.

3. To avoid such crowd, why TNSTC increased one more bus.

My bus tickets were automatically cancelled due to lockdown, i got a message stating that i will get full refund. I have booked tickets on 30/04/2020 and 03/05/2020, these were cancelled but didn't got the refund amount.

Pnr no:
T[protected] salem to chennai -03/05/2020
T[protected] chennai to salem -30/04/2020

I have already send out an email on may 24, but still i didn't got any reply. It's like more than month but still didn't get my refund.

Respected sir/mam,
i'm vaishnavi and doing research in madras university. I renewed my monthly bus pass on 12th february 2020 at t nagar depot. This bus pass is valid till 15th march 2020. Due to this corona issues, government has announced lock down from 24th march 2020 till the date. So, not only me, many people could have renewed there bus pass by paying 1000/- without using it for upcoming month.
i kindly...

Dear sir/madam

I cancelled the following tickets online on 28-mar-2020 but have not received any refund against the cancellation.

1. Pnr: t30943426, cmbt to nagercoil, date of journey 10-apr-20

2. Pnr: t30945374, nagercoil to cmbdate of journey 12-apr-2020

I sent a mail with above details on 4th april, 2020 to [protected]@tnstc.in and also a reminder on 6th april, 2020 but absolutely no response to the mails.

Request you to kindly process the refund as soon as possible and revert.

Thanking you,

Venkatesh r
Mobile: [protected]

Sir,

I've booked 2 tickets from trichy to chenganacherry for 3rd april 2020. Due to certain reasons, i had to cancel my trip. So i've cancelled the ticket on 22nd march 2020. Tnstc showed a refund of rs. 900 after reducing the cancellation fee. On 23rd morning, i received a message showing the amount is refunded, but the cash is not credited in my hdfc debit card. Kindly make necessary arrangements to solve this problem.

Thanks

I booked (2 tickets) the setc bus from trichy to tirupati, andhra pradesh under pnr no.:t30988454 on 19/03/2020.
On reaching the bus stand, i was informed that bus was cancelled and your concerned authorities boarded us to another service bus upto vellore around 3:15 a. M where even no refund was given by neither the conductor nor the concerned authorities though we demanded and no other alternate measures was taken then. Since i had no other option and forced to take other bus to reach tirupati under these extreme times.
Hence i demand the authorities to refund the amount for which the inconvenience has been caused to us and compensate for mental agony.

Hope, the concerned authorities take necessary action on this else we will have to proceed legally.

Tn550822-actual departure time at aranthangi is 7.00pm but always the conductor who was in duty on 20.3.2020 was not taking the bus on scheduled time. If the passenger raise the question regarding the delay the conductor say it's none of your business and he did not give respect to the passenger. It was his habit.in this condition, the prime minister of india announced through media to avoid the crowd formation everywhere for covid19 to avoid spreading of the virus. Pls take the necessary
Action against that conductor.

முகலிவாக்கம் அரசமரம் இயங்கும் சென்னை மாநகர பேருந்துகளை - மதனந்தபுரம் வரை நீட்டித்து இயக்க வேண்டுகிறோம். பெயர் பலகையை மதனந்தபுரம் (முகலிவாக்கம்) என மாற்றினாலே போதுமானது, சென்னை மாநகர பேருந்து தடம் எண் 26r 26m, 21e, 45b, 54, 49 பேருந்துகளை ags காலனி வழியாக மதனந்தபுரம் (அம்மா உணவகம்)வரை நீட்டித்து இயக்கினால் பொது மக்களுக்கு பெரிதும் உதவியாக இருக்கும். இப்பகுதியில் மாநில நெடுஞ்சாலையால் நல்ல அகலமான சாலை வசதி ஏற்படுத்தி உள்ள போதிலும், 3 கிலோமீட்டர் இடைவெளி, (முகலிவாக்கம் அரசமரம் to மதனந்தபுரம் வரை) பேருந்து வசதி இல்லாமல் மக்கள் / முதியோர்கள் அவதிபடுகிறார்கள். மதனந்தபுரத்தில் உள்ள சாய் பாபா கோவிலுக்கு வந்து செல்லும் பக்தர்கள் முகலிவாக்கம் அரசமரம் வரை நடந்து அல்லது அதிக கட்டணம் செலுத்தி ஆட்டோவில் செல்லும் அவல நிலையில்தான் உள்ளது. மேற்கண்ட தடம் எண் 26r 26m, 45b, 21e, 54, 49 பேருந்துகளை மதனந்தபுரம் வரை நீட்டித்து இயக்கினால் பொது மக்களுக்கு முதியோர்கள் மற்றும் பெரிதும் உதவியாக இருக்கும். மதனந்தபுரம் (முகலிவாக்கம்) to cmbt வரை புதிய நேரடி பேருந்து சேவை இயக்க வேண்டுகிறோம்.

On 16/03/2020, i tried to book 2 tickets from thanjavur to chennai in setc. Amount rs. 820 has been debited from my account but ticket was not booked and pnr number is not generated. Please resolve this complaint and refund the amount as soon as possible.

Tnstc username : [protected]@gmail.com

Tnstc reference number : ob14465039

Booking date : 16/03/2020

Amount : 820

Gmail id : [protected]@gmail.com

Regards,
Aiswariya s

I was about to catch private travel in erode at 9.20 pm today from gobichettipalayam. I was looking for pp from gobi at 8.30pm as i was little late. A non pp bus came at 8.30pm. I asked the bus conductor whether any pp bus is available to erode. He didn't even reply anything. The bus departed and went about 100 metres from bus stand l. Suddenly a pp came. I asked the conductor whether it is pp or not. He said yes the pp's wi'll come and go,...

I'm working in a government sector and im traveling to dharapuram from coimbatore daily in tnstc. But it becomes a big headache to board the bus, as many of the drivers and conductors do not wish to board passengers to dharapuram. So please take necessary action and warn them regarding their behavior towards us as we are not travelling free of cost in any bus.

This became a concern for me as i waited for 1 hour to board a...

On 11/03/2020, i tried to book 2 tickets from chennai to thanjavur in setc. Amount rs.820 has been debited from my account but ticket was not booked and pnr number is not generated. Please resolve this complaint and refund the amount as soon as possible.

Tnstc username : [protected]@gmail.com

Tnstc reference number : ob14451697

Booking date : 11/03/2020

Amount : 820

Gmail id : [protected]@gmail.com

Regards,
Aiswariya s.

Just now, at 8:55 am i was waiting for a bus towards palladam at singanallur bus stop. When i boarded a bus no tn38 n 3220, conductor charged me extra. He gave me a ticket from coimbatore to palladam instead of singanallur to palladam. When i objected then he started hurling abuses in local language as i am a north indian. Such racial discriminuation prevails in coimbatore. This is not a new thing. But early in the morning, if you encounter such conductors then it spoils your whole day. Also, now i am being scared of travelling in tn roadways due to such rude behaviour of conductors. I urge you to take scrict action against the bus conductor so that such incidents will not be repeated in near future.

I'm traveling from chennai to vellore point to point bus. Conductor and driver charged luggage for 120/-. 10kg box. Luggage ticket 40/- driver kept in his pocket. Conductor got 30/- driver 50/-. Why the people or cheating like this. One person at least single day cheat for 100/- how many bus drivers cheat every day. If calculate for annian vikram means oh my god

Dear sir,
I had a travel yesterday from tirunelveli to ernakulam by setc ud736 which started at 9:30pm from tirunelveli on 8th march 2020. The bus was going fine, after 11pm there was bedbugs started roaming from seats. And there were so much of bedbugs which was roaming all over my body during my entire travel, until i reach ernakulam at 5am on 9th march 2020... I did not have even 1 hour of sleep.. Very bad travel experience from the setc.. Please use any pesticides to eradicate the bedbugs

Please take necessary action regarding this issue.

March 8, 2020.. Time 10.15am i have travelled in villupuram to pondicherry bus... My stopping was thiruvandar koil..
I ask conductor to stop in my stopping... Bt he sexually abused me and scolded me vulgarily...
I need to complaint against that conductor

All. Villupuram to pondicherry bus conductor speaking vulgarly don't stopping bus in my stop..

Government bus to service people and government employee need to service people but they don't like that...
I feel so much hurted..

Please solve this issue
Contact no:[protected]

Am part of kanchipuram district. The bus no 78, chengalpattu to kunnavakkam not coming regularly especially 12:15pm single is not at all coming. This route is connecting many villages. People are facing lots of issues. Better give the contract to private bus they will run it with regularly timings without fail. Need immediate action on this.. Please contact chengalpattu dipo head and resolve this issue. Everyday 12:15 single 78 bus should run unless there is unexpected machine problem. On behalf of all the customers am writing this. Please take necessary action else forward to district collector..