Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Sir,

I've booked 2 tickets from trichy to chenganacherry for 3rd april 2020. Due to certain reasons, i had to cancel my trip. So i've cancelled the ticket on 22nd march 2020. Tnstc showed a refund of rs. 900 after reducing the cancellation fee. On 23rd morning, i received a message showing the amount is refunded, but the cash is not credited in my hdfc debit card. Kindly make necessary arrangements to solve this problem.

Thanks

I booked (2 tickets) the setc bus from trichy to tirupati, andhra pradesh under pnr no.:t30988454 on 19/03/2020.
On reaching the bus stand, i was informed that bus was cancelled and your concerned authorities boarded us to another service bus upto vellore around 3:15 a. M where even no refund was given by neither the conductor nor the concerned authorities though we demanded and no other alternate measures was taken then. Since i had no other option and forced to take other bus to reach tirupati under these extreme times.
Hence i demand the authorities to refund the amount for which the inconvenience has been caused to us and compensate for mental agony.

Hope, the concerned authorities take necessary action on this else we will have to proceed legally.

Tn550822-actual departure time at aranthangi is 7.00pm but always the conductor who was in duty on 20.3.2020 was not taking the bus on scheduled time. If the passenger raise the question regarding the delay the conductor say it's none of your business and he did not give respect to the passenger. It was his habit.in this condition, the prime minister of india announced through media to avoid the crowd formation everywhere for covid19 to avoid spreading of the virus. Pls take the necessary
Action against that conductor.

முகலிவாக்கம் அரசமரம் இயங்கும் சென்னை மாநகர பேருந்துகளை - மதனந்தபுரம் வரை நீட்டித்து இயக்க வேண்டுகிறோம். பெயர் பலகையை மதனந்தபுரம் (முகலிவாக்கம்) என மாற்றினாலே போதுமானது, சென்னை மாநகர பேருந்து தடம் எண் 26r 26m, 21e, 45b, 54, 49 பேருந்துகளை ags காலனி வழியாக மதனந்தபுரம் (அம்மா உணவகம்)வரை நீட்டித்து இயக்கினால் பொது மக்களுக்கு பெரிதும் உதவியாக இருக்கும். இப்பகுதியில் மாநில நெடுஞ்சாலையால் நல்ல அகலமான சாலை வசதி ஏற்படுத்தி உள்ள போதிலும், 3 கிலோமீட்டர் இடைவெளி, (முகலிவாக்கம் அரசமரம் to மதனந்தபுரம் வரை) பேருந்து வசதி இல்லாமல் மக்கள் / முதியோர்கள் அவதிபடுகிறார்கள். மதனந்தபுரத்தில் உள்ள சாய் பாபா கோவிலுக்கு வந்து செல்லும் பக்தர்கள் முகலிவாக்கம் அரசமரம் வரை நடந்து அல்லது அதிக கட்டணம் செலுத்தி ஆட்டோவில் செல்லும் அவல நிலையில்தான் உள்ளது. மேற்கண்ட தடம் எண் 26r 26m, 45b, 21e, 54, 49 பேருந்துகளை மதனந்தபுரம் வரை நீட்டித்து இயக்கினால் பொது மக்களுக்கு முதியோர்கள் மற்றும் பெரிதும் உதவியாக இருக்கும். மதனந்தபுரம் (முகலிவாக்கம்) to cmbt வரை புதிய நேரடி பேருந்து சேவை இயக்க வேண்டுகிறோம்.

On 16/03/2020, i tried to book 2 tickets from thanjavur to chennai in setc. Amount rs. 820 has been debited from my account but ticket was not booked and pnr number is not generated. Please resolve this complaint and refund the amount as soon as possible.

Tnstc username : [protected]@gmail.com

Tnstc reference number : ob14465039

Booking date : 16/03/2020

Amount : 820

Gmail id : [protected]@gmail.com

Regards,
Aiswariya s

I was about to catch private travel in erode at 9.20 pm today from gobichettipalayam. I was looking for pp from gobi at 8.30pm as i was little late. A non pp bus came at 8.30pm. I asked the bus conductor whether any pp bus is available to erode. He didn't even reply anything. The bus departed and went about 100 metres from bus stand l. Suddenly a pp came. I asked the conductor whether it is pp or not. He said yes the pp's wi'll come and go,...

I'm working in a government sector and im traveling to dharapuram from coimbatore daily in tnstc. But it becomes a big headache to board the bus, as many of the drivers and conductors do not wish to board passengers to dharapuram. So please take necessary action and warn them regarding their behavior towards us as we are not travelling free of cost in any bus.

This became a concern for me as i waited for 1 hour to board a...

On 11/03/2020, i tried to book 2 tickets from chennai to thanjavur in setc. Amount rs.820 has been debited from my account but ticket was not booked and pnr number is not generated. Please resolve this complaint and refund the amount as soon as possible.

Tnstc username : [protected]@gmail.com

Tnstc reference number : ob14451697

Booking date : 11/03/2020

Amount : 820

Gmail id : [protected]@gmail.com

Regards,
Aiswariya s.

Just now, at 8:55 am i was waiting for a bus towards palladam at singanallur bus stop. When i boarded a bus no tn38 n 3220, conductor charged me extra. He gave me a ticket from coimbatore to palladam instead of singanallur to palladam. When i objected then he started hurling abuses in local language as i am a north indian. Such racial discriminuation prevails in coimbatore. This is not a new thing. But early in the morning, if you encounter such conductors then it spoils your whole day. Also, now i am being scared of travelling in tn roadways due to such rude behaviour of conductors. I urge you to take scrict action against the bus conductor so that such incidents will not be repeated in near future.

I'm traveling from chennai to vellore point to point bus. Conductor and driver charged luggage for 120/-. 10kg box. Luggage ticket 40/- driver kept in his pocket. Conductor got 30/- driver 50/-. Why the people or cheating like this. One person at least single day cheat for 100/- how many bus drivers cheat every day. If calculate for annian vikram means oh my god

Dear sir,
I had a travel yesterday from tirunelveli to ernakulam by setc ud736 which started at 9:30pm from tirunelveli on 8th march 2020. The bus was going fine, after 11pm there was bedbugs started roaming from seats. And there were so much of bedbugs which was roaming all over my body during my entire travel, until i reach ernakulam at 5am on 9th march 2020... I did not have even 1 hour of sleep.. Very bad travel experience from the setc.. Please use any pesticides to eradicate the bedbugs

Please take necessary action regarding this issue.

March 8, 2020.. Time 10.15am i have travelled in villupuram to pondicherry bus... My stopping was thiruvandar koil..
I ask conductor to stop in my stopping... Bt he sexually abused me and scolded me vulgarily...
I need to complaint against that conductor

All. Villupuram to pondicherry bus conductor speaking vulgarly don't stopping bus in my stop..

Government bus to service people and government employee need to service people but they don't like that...
I feel so much hurted..

Please solve this issue
Contact no:[protected]

Am part of kanchipuram district. The bus no 78, chengalpattu to kunnavakkam not coming regularly especially 12:15pm single is not at all coming. This route is connecting many villages. People are facing lots of issues. Better give the contract to private bus they will run it with regularly timings without fail. Need immediate action on this.. Please contact chengalpattu dipo head and resolve this issue. Everyday 12:15 single 78 bus should run unless there is unexpected machine problem. On behalf of all the customers am writing this. Please take necessary action else forward to district collector..

Hi sir,
This is manikandan, i am travelling chennai to pondicherry in ac bus. We are giving more money compared to non ac bus for to travel peacefully.

This bus full of mosquitoes, not able to sit peacefully. All passengers are complaining but the conductor is not at all ready to hear our concern.
Please do needful. 4th mar 2020
Bus no: tn - 21 n-2120

I am regular passenger for tamilnadu local bus which goes to hosur, salem etc. Some charges charge 65 rs from bangalore satellite to electronic city. Actual price is 40 rs. When i go through tc conductor will charge 40 rs. Why there is change in price. When i want to get down in electronic city why shd i take ticket to hosur and pay 65 rs. I am regular passenger for this bus. If tamilnadu conductors don't treat passenger properly? Unfair

Dear sir,
Good evening
This is senthilkumar I am a passanger I need to go sankarankovil from Tirunelveli vanarpet yesterday alson I get a ticket from the same bus I will but a ticket for 38 Rupees yesterday My ticket number is 072535 AMB 2. But today I get a ticket from the same bus they given a 40 rupees ticket the ticket number is 000655 ABN 15 i try to get a answer from the conductor bit he doesn't says a proper reasons he used a bad words infrount of the people's so kindly take a disiplenary action against the conductor.

Sir,
I am from kachirayapalayam kallakuruchi district.. I am teacher working cbse school. Daily i am going to school with mrg 6.15 am bus no 31.. That's my timing to ready school
Some days that bus no 31 not coming.. Today 2/3/2020 also not came.. For that not only me people's are suffering.. Please take the further actions to arrange bus..
At the same time after mrg 6.15 am bus no buses are available on up to 7.40am.. Kindly take the action to relieve from people's suffering..
Thanking you

Dear sir, i travelled from pondicherry to chennai through ecr route on 29.02.2020 after crossed marakanam my bag was missed.in that bag my acerlaptop and my working id proofs (Assistant professor) were there. When i complained to conductor and driver they didn't response. And they convinced me like it's a regular thing will happen frequently like... So please take some necessary action on it.

Dear sir, i am traveling in this bus no attached in photo at 7.0am this bus moving from karur to coimbatore. One old man age 65 sitting chair not availability in back side but ladies seats available. So that old man asked 2 times but that condructor not responsed. So that old man was return. So i am asking that conductor our says that rude word un vealaiya paru again and again sayed from me. So i am asking why are you told that word that driver returned from me our says i am report to police. I am sayed then go but passenger compromise to me our sayed wrong word please take action immediately.

Bus number tn 45 n3758
Date[protected] time 12:15am
புளியங்குடி பணிமனை
திருநெல்வேலியில் பேருந்து நிலையத்திலிருந்து புளியங்குடி என்று பலகை வைக்கப்பட்டுள் பேருந்து புளியங்குடி செல்லாது தென்காசி பேருந்து நிலையம் வரை தான் செல்லும் என்று சொல்லி ஓட்டுநர் பயணிகளை தென்காசி பேருந்து நிலையத்தில் இறக்கி விட்டு ஓட்டுநர் பேருந்தை ஓரமாக நிறுத்தி விட்டார் பின்பு ஓட்டுநரிடம் இந்த பேருந்து புளியங்குடி என்ற தான் பலகை வைக்கப்பட்டுள்ளது என்று கேட்கும் பொழுது பயணிகளை மிகவும் கீழ்த்தரமான பேச்சுகளால் பேசி அவமானத்திற்கு உள்ளாக்கினார்கள் பயணிகளை அந்த பேருந்து ஓட்டுநர் இதேபோன்றுதான் வழக்கமாக அந்த பேருந்தின் நடைபெற்றுக்கொண்டிருக்கிறது