Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hello,

I travel from chidambaram to cuddalore today (25th aug) around 10 to 11 am. The bus driver was driving the bus very fast. Personally i feel it is not a safe drive and the bus number is tn32 n2491.

During the travel, near periyapattu area driver has applied a sudden break and turn the bus to right hand side to avoid hitting the bike rider in front of the bus and it might hit the velakanni pedestrian. But luckily they are escaped and scolded the driver on the spot.

After this incident also the driver was not reducing the bus speed. Kindly advice him to maintain the moderate speed. It will be helpful to all.

Thank you.
Kannan

I booked a ticket to travel from bangalore to coimbatore on[protected] with tnstc wide pnr number t28811341, unfortunately instead of 9.00pm have booked for 9.00am, while reservation fee collected for sms charges and havnt received any sms for my travel, because of that i lost my travel charges since as per tnstc terms cancellation is applicable within thirty minutes of travel time, though i had paid charges for sms, i haven't received any...

I was travel poonamallee to kanchipuram - 3/8/19 (2.40 pm) in the bus 76 dex. I gave $ 500 for the ticket to kanchipuram. The ticket amount was $50, balance amount collect later said by conductor and written it in the back side of the ticket. I get down in the kanchipuram bus depot (Olimugamathupettai). The conductor did not gave the balance amount and i also forgot that.
Enquiry about the balance amount :
— *4/8/19 poonamallee bus terminus, time keeper at 5.15pm
*4/8/19 kanchipuram old bus terminus, computer section at 7.20 pm,
*4/8/19 orrikai ii depot, computer section at 8.45 pm.
They all said that bus ticket not comes under our control. They diverted to gm office
On 8/8/19 i sent the register letter to gm office. (Kanchipuram ponnerikarai) there is no response and reply about that.
I attached photo copy of the ticket. Please consider my request and take step as soon as possible to get my balance amount $450.
I waiting for your reply sir, i hope take action quickly about this matter.

I have booked tickets for me and my friend to travel to madurai on 20/8/2019 at 10.30pm bus. We reached the koyambedu bus terminus by 10pm and on enquiry it is found that 10.30pm bus had already left the terminus, which the time keeper is unaware. The staff at the time keeping is also not supportive and was very rude. After much effort finally we are asked to take 11pm bus.

Hi sir

My wife was travelling from coimbatore to erode on 20/8/19 7 pm through a tnstc bus. She is sitting on the front seat behind driver. During the travel driver was constantly spitting through the window which splashes on my wife and fellow passengers. When she warned the driver for his action, he asked to close the window and continue spitting.

This causes serious mental stress for my wife and she was completely in distress throughout the 2 1/2 hrs journey.

The bus number is tn 33 n 3223. Even conductor was aware of the incident and took no action or spoke to the driver. This is irritating and humiliation to the public and i need strict action for this incident

Sir/Madam,
I would like to bring to your notice the hardship that I underwent on Aug 15, 2019 while traveling from Karaikudi to Tanjore in TNSTC (Kumbakonam). Bus number TN63 N1956.

I requested for 3 tickets to be issued from Karaikudi to Karanthai (Tanjore).

The conductor of the bus issued 3 tickets for Rs. 70/- & 3 tickets for Rs. 12/- (Total Rs. 82/-)for Tanjore only. When I insisted for tickets upto Karanthai, the conductor did not bother about it. I gave Rs. 500/- for which the conductor did not return the change.

Upon arrival at Tanjore, I once again requested the conductor for returning the change. He gave back Rs. 200/- only. He told that he is allowing me along with 2 other family members to travel upto Karanthai. He did not issue tickets from Tanjore to Karanthai and pocketed Rs. 54/-.

I forced to travel without ticket from Tanjore to Karanthai.

I am enclosing the photograph of the travel tickets & the photograph of the conductor.

Please do the needful and take action.

I have booked a ticket for my son from gudalur (Ooty) to coimbatore for today 12.8.2019. But the bus was cancelled by the department without any information.. I request you to refund my ticket cost at the earliest.

Pnr t 28781596
Date of journey 12.08.2019
Service start place - gudalore (Ooty)
Time of departure 13.00 hr
Class of service ultra delux
Pickup point gudalore (Ooty)
Service end place kanyakumari
Passenger end point coimbatore
Trip code 1300gulkak
Route no 664eud
Seat no 24
Passenger name athul hari
Age 19
Made complaint same day, but no reply till now

We have traveled from tnagar to taramani on 17/08/19. We have been charged an extra ticket for the ceiling fan.in m7 bus, the conductor asked to take a ticket for newly bought ceiling fan. They are charging for all electric items. Thank god, he didn't saw my mobile are else he might have charged for the same.

Mtc m. D started begging from passengers in name of charges.

The bus driver of 20a, tn 38 n 1928, during his morning trip btween 7- 7.30 when he was near neelambur his phone got switched off n he tried removing the phone battery n refixed the battery and switched it on when he was driving. He didnt mind that there are people inside and it was a highway. He is also arrogant to the passengers. Kindly take due action on him and make sure such carelessness never gets repeated.
In concern of public.
Thank you

I am from ambur. I have applied for bus pass and i asked to receive it on 15th of august. I visited the ambur branch which is responsible for issuing the pass. But in surprise there is no one in the booth... At 11:30 noon i asked one person (Broker) who said that he went for lunch and asked me to come at 3 pm. I again visited @3.30pm but no one is there. Now i am standing here and lodging the complainant. Being a govt. Servant, these people are not doing their job correctly and greeting paid with lumpsum of salary. I hope action will be taken

Am traveling to madurai from hosur, bus route no 480-a. Bus stated from hosur by 9pm. Exactly in one hour bus crossed krishnagiri toll gate, after that turned in other route and stopped. There was huge load added in bus which looks like sweets and some food items every bag must be more than 15-25 kg. When passengers argues to conductor and driver they slowly started vehicle. Loading person (Porter) telling they are not disturbing public.. But in bus entirely 15-25kg bags kept in standing area. And using wrong and unwanted tamil words and telling passenger doesn't have rights to ask this question.. After vehicle started conductor was holding his seat and behind seat for luggages. And last 5seater kept reserved for keeping the sweet box luggages (Milk kova). And driver and conductor chit chatting about passenger that they are fool people.. I felt it's very rude..

Note: there are 6 passenger doesn't have seat for traveling who sitting in bus stairs which is unsafe...

Respected to higher officer,
Myself mary priyanka. Yesterday i was traveled from virudhachalm to bangalore, the bus no of tn-32, n-4363. During the time time of journey i had sexually abused by a stranger drunken men at 12 mn. Immediately i informed to conductor and driver, while they didnt even listen my words. I was cried lot, then i had reached n d bangalore by 4.30am while i given verbal complaints to d vizhupuram head officer. He said, he wil convey my complaints to d vizhupuram office... So, here the irresponsible driver and conductor should be punished, based on the indian laws.. Please kindly take a action against on them..

My fiancee was traveling from chidambaram to Salem(TN29N2977) . A man with his Son boarded the bus were standing since they had no seats. At the next stop when few women got down they sat in the ladies seat. The man has inquired the driver and conductor if it was ladies seat but they said it is not. So he and his son sat in 2 different ladies seats even while few other women were standing. The women already seated were not asked before the men sat. Even I tried to contact tnstc customer care but they didn't respond.. It is very critical issue.. We hope you will take necessary action against conductor and driver. We respect the CM cell for its fast action

There is no proper bus available to various route in keelkattalai depot. From keelakattalai to thiruvanmaiyur past 50minutes there is no bus today this happening daily and the buses coming from tambaram passes through keelkattali (V51) are maximum going only to velachery. There is no straight route buses to t. Nagar. Then why you cancelled the m45 bus straight route from keelkattalai to t. Nagar. If there is proper bus with proper route not available in keelkattalai then why the big bus depo is situated? No buses in the depo available except m18c and s74.

I'm maanis i took bus from ukkadam to thudiyalur bus no 4.. Tn 38n 2244...

Bus conductor name : thangamani

Bus timing 12.30 from ukkadam... Bus conductor is very rude to the passengers... When someone ask about the bus timings or any doubt about bus stops he replying irrelevant answers with rude manner... Very bad experience..

Kindly note the issue and warn the conductor..

Dear sir

I m srijesh residing in kerala state palakkad district and i m working in bharti axa life insurance company ltd palakkad. I used the setc bus running from palakkad to coimbatore and i got seat i'm waiting to get my ticket. I'm not going to coimbatore, my stop only 3 stops from the starting point. The ticket collector came and tell me to get out from the bus and i asked what's the reason. He replied me that people who has taken taken ticket to coimbatore was standing and u r sitting like a king... And he make to to stand there. I am very sad to say that i feel really shame but i didn't do any mistake...

I don't need to punish that person,, pls tell them to respect the passengers as he is a government servant.

Kindly tell ur people to do good services.

Attaching his name and bus number below also attaching his photo in this mail. Really such a sad day.

Tn 38 n 3099
Ticket collector - mr. V. Ramakrishnan

On 10th aug 2019, 0100 and 0115 hrs tn45 n3881 and tn45 n4030 from salem to trichy express bus conductors were refused to stop on puduchatram. I asked corporation office on salem bus stand and told me that puduchatram stage for stop is there. I request you kindly to take strict action against those conductors for not stopping bus on puduchatram. We asked conductors to just stop on bypass itself still they refused.

Hello sir, my name is anusha am the passenger where i am traveling from perungudi to guindy daily to office facing problems that am not getting 19g buses even though m119 bus is coming from perumbakkam we are not getting in sufficient buses daily so many people's are traveling but we don't have availablity of 19g bus where it is convenient to go guindy.. Please do favour and take this small request from my end and awaiting for positive response. Daily so many ladies are facing problems where many people's are there in the same timings we are not getting buses conveniently and please make an availablity of extra buses with 19g it will be very useful and can save timings also.

Thanks & regards,
R. Anusha
Ph no : [protected]

Bus route no 79 - tambaram to kanchipuram (Tnstc)

Extra charging of bus ticket from mannivakkam to kanchipuram

Conductors are charging tickets from tambaram like wise while

Comimg from kanchipuram, they are charging ticket up to

Tambaram, i had got down in mannivakkam, but paid up to

Tambaram

Kindly make neccessary action to charge from the boarding point to travelling point.

Today i've travelled namakkl to paramathi by TNSTC bus charge of 12 INR i've given 100 INR but conductor didn't returned change of 88 rupees when i asked fir the change he replied me to will give you later but when i met my destination he rushed me to take down me from the bus. So need justice. I did not noticed his name but i've attached the ticket so please take this to consern person