Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I have been trying to book ticket from karaikal to chennai 23:00 ud bus from karaikal tnstc booking counter. From 10am onwards i visited the counter. I visited 3 times but no one was present in the counter till 12:30pm. Finally i called the enquiry number and one person picked it and he asked me to come at 4pm to book the ticket. The primary duty of the concerned person is to book the ticket to the passengers, but he was not present at the counter and answered me without even a feel of guilt. Kindly i suggest to take required action and please make sure that these kind of things don't happen again.

All the passengers travelling from karaikudi to thirupathur and madurai to tirupathur are summarily neglected and asked to wait until the bus gets filled with passengers going to devakotai / madurai. The bus operators are showing their harsh face if we question. Why this disparity. Is the govt support this practice.
Not even the tanjoor buses take the tirupathur passengers. This is really a worst govt and worst governing practice. I, personally, was detained from a boarding the bus from madurai to thirupathur now at 12.57 pm by 2 govt bus conductors going to tanjoor and devakottai

I travelled from tirunelveli to kovilpatti in a madurai buswith family. Bus started by 20th may 2019. 8:07 a. M from tirunelveli.in kayathar tolgate there was another bus in queue infront of our bus. Conductor from our bus ran and onboarded on the bus and came back in few mins and asked all the kovilpatti passangersto move to the other bus. I have two small kids wide and senior citizen all o[censored]s are forced to shift to another bus near kayathsr tolate. Attached bus number plate from which we were forced to take another bus. Around 10 more kovilpatti paaaangers shifted to another bus similar to us.

Today (19/05/2019) 7:20am. I was traveling from coimbatore to kanuvai (Bus route no:11 air bus). While i travelling the conductor got very angry, for the reason of change. My bus fair is rs 21, i gave him rs 25 for that he said me to get out of the bus, i am just 17 year old. He used very bad languages, i also said him to keep the change but he didn't hear what i said and he kicked me out of the bus.

So, i kindly request you to take severe action against the conductor.
Bus route no : 11 (Air bus)

Good morning sir,

I am travelling currently (19/5/2019 early morning 1.10) from tambaram to villupuram through bus number tn.63 n.1643.

Unfortunately i got seat at near by driver. Bus conductor and driver asked me to take ticket from koyambedu to villupuram (Rs 150) instead of tambaram to villupuram (Rs125). I took the ticket and started the travel. They are told me this is the special bus. We don't have stage in tambaram. Kindly look into this issue and find out the conductor and driver punish them. I need my remaining 25 rupees.
They are not wearing name batch also. Kindly do the needful. My ticket number is 35594/yde 8 in 150 rupees series

Thanks ®ards
Sivaraman a

I was traveling from madurai to villupuram by setc bus having name board as chennai on 17.05.2019 (Bus number tn 01 an 1823. Rout number 137 chennai via trichy and villupuram) the bus start at 8 pm from madurai. When i asked the conductor to give 2 tickets for villupuram, he refused to give tickets to villupuram and suggest me to take tikets only for trichy. I asked him why you avoid to give tickets to villupuram. He replied that he didn't want to go villupuram bus stand to collect 2 tickets after my completion of journey in villupuram but he ready to collect the 2 tickets from trichy bus stand where he must go. So many times i requested him to give tickets to villupuram but he refused to give. The conductor refused to give service to me is highly irregular. I request that the administration of setc, please take action against the conductor who refused to gave service to me and make high depression to me. I will be very thankful if you take immediate action on my complain. Thank you so much sir.

Hi,
I have a complaint about unnecessary honking of private buses of coimbatore. I happened to travel in tn 37 cm 2277, 1c bus. From the beginning of the journey the driver continued honking as loud as he can with the music on. He kept on honking in every bus stop like it was his right to do so and at every signals. I really don't understand why buses unnecessary honk, with multiple, i guess, not permitted devices to honk. A traveller with severe headache like my friend can have serious issues with the honking. Please do some necessary steps to regulate this kind of behaviour and make coimbatore city less noisy without unnecesaary honkings. Thank you

Dear sir,
Today (17/5/19) we travelled from trichy to ponnamaravathi bus no tn55 n 0975 bus front tyre already in punchure problem, but bus was taken at 7am from trichy bus stand without solving the issue. Then bus stopped near virallimalai by 7.30am. It took 1 hour to change tyre in a near by workshop & again departed by 8.30 am...
Driver & conductor - no coordination
There was no proper reply from them
We passengers suffered a lot to reach our destination...
Do you think public as foolish
Request you to take necessary action. Please avoid this kind of issues. Its the responsibility of driver to fix the problem before start & act accordingly with an alternative.

Dear sir,

Yesterday (14.05.19) we have booked 4 tickets from madurai to bangalore at 09.00 pm ac bus on 15.05.19. Today from 08.15 pm onwards i am in mattuthavani bus stand along with my family but still now bus has not reached the spot. Arrangements are not made for proper information, all passengers are feeling bad. Kindly take action to compensate our time loss and mental disturbance.

Bus no 460-e from trichy to bangalore, travelling date on 16th may 2019. Dear all please consider this complaint and give them warning to don't behave like this with the passengers. This is equal to do theft man on the road. This is unexpected charge from them. Really i had less amt to travel that time. As per govt rules the child between 3 to 12years are only chargeable half ticket per head. How they are speaking very guts to collect the money. Pls do some changes from these type of behaviours. Make a new india with the pure heart^.^

Many trips of tnstc buses particularly town buses riding with very less passengers at route annur to gandhipuram up and down. But private buses are riding with full capacity. Heavy loss is happening to tnstc. For avoid loss, providing link system will be best solution. That is gandhipuram to saravanampatti link to saravanampatti to annur. Please consider this in favor of tnstc.
Thanking you,
Yours,
Govindarajan v. N.
Annur

Hello..
Today (14/05/2019) im travelling in a setc bus, from coimbatore to rajapalayam at 9:15 bus. I booked my tickets in online. The conductor told me u have to show your printed ticket... He told a reason to me "my phone will switched off at anytime, so i need to carry a printout.

Why its soo necesaary,
I have pnr number,
I have govt. Approved id card,
And the conductor allowed in the bus only after the full verification.
Then why should i submit printout..
We are paying lot of money.. And you are not even provide a well conditioned bus.
I paid, ticket charge along with reservation charge, online booking charge..

This is our requesting you to permit to show just a mobile..

Dear sir
Way from newbustand to pudukottai government buses conductor says no local stops passenger pickuping bcz they dont have a officially order to stop the local stages. Am a professional employee i just came for my native punalkulam for vacational. Am waiting almost 1hr every government pudukottai bus conductor says no stop in punalkulam. I dont know the difficulty to pickuping the local passenger. Your thought is only pickup the end to end passengers means whos comes to local candidates. Its worst habits in our district. Kindly ensure the complaint and make a good solution.

Thanks
Surya me
Ssc engineer

Dear sir

I wish to inform u that I have been waiting for bus in palladam from 7.30am onwards for going to my village (varatharajapuram) but it seems no buses available as only 3 buses that are point to point buses came as I couldn't able to get into the buses.

It seems very tired for me to go as it takes one hour waiting and also I couldn't able to get down in my village as the erode bus has requested to get down before 2kms to my village.

It makes me too difficult to overcome situations like this kind and also for aged persons it Will be too difficult.kindly see to it and provide suitable bus facility to stop in all boards for passengers convenient

Regards

Well-wisher

Bus no tn63-1276 i stand for town bus in palakkarai bus stop in tricky. But bus overtaken other bus we three people run to take away the bus two people are aged, i up on the bus in running so i asked why you are not stopping in the stop? For the driver is saying yen unnaiya stopla yethittuvaranimals vandhu yerittala, i asked why you are talking without respect, he said nee olunga pesu

This bus not accept get in passengers to arcot. This bus from arani to chennai started journey on[protected] on time 1:45. Kindly clarify if this bus is nonstop why he filled passengers from arcot.. Also it has a stopping poonam alli, then coimbedu. Conductor asking fare for rs 135 for arcot... I need a necessity on this complain... I have attached bus image on this complaint form...

Morning around 6 45 at villukuri 629180 stop the new fast white colour bus did not stop as i tried to stop it.. The driver did not even care about a passenger and he was driving as he was in his own vehicle. This is not the first time but it happened many times to me. Thats why i decided to file complain against this. Please take some action on account of this and please convey it to all the drivers of tnstc.

Thank you,
Gokul shivan.

Villukuri.

Sir,

I have booked 2 tickets (Seat nos:17, 18) from bangalore to tirunelveli.

Date of journey:22.02.2019,
Route no:874ud,
Ob reference no. :ob12945184,
Bank txn. No: psbi[protected],
Bus id no.:e-2085,
Pnr number:t27404168,
Trip code:1800bantiu.

Usually, i receive the message of the conductor number to my phone before 1 hour of journey. But that...

Hi,
I am commuting daily from hosur to electronic city and vice versa. Usual ticket fee from hosur to electronic city is 35 rs and in few buses it will be 40 which is acceptable. But when crowd is more or if there is no crowd ticket fee is collecting 65 rs.
If we ask why conductors are telling these all are the reasons.
1) this is point to point bus and so ticker fee will be 65 for all stops.
2) this bus is comming from chennai or madurai or from long distance.

If it is point to point then why tht bus entered hosur bus stand and why it is providing stop at electronic city.
When company started to collect based on the distance it is comming from.
As of i know bus fee will collect based the service they provide not from where the buses are comming.
It happen today (09/05/2019) also. Bus registered no is tn 30 n1577.

This is like looting public money.

Hii guys na oru manavan na vacation karanamaga kerala sellgiren enathu sontha oor nakkasalem (Po) alathur (Tk) perambalur (Dt) nan thuraiyuril irunthu kumily sellum perunthil erinen 10:00 maniyalavil perunthu trichy central bus stand vanthathu angu kanamalai polinthathu sirithu neram kalithu perunthinul mazhai neer athigamaga vila arampithathu kitta thatta oru mani neramaga perunthinul mazhai neeer payanigal amarntha irukkaiyilum mazhai neer padathil kanpathu pola oru mathu arunthum payani mazhai neeraal kulithu vittar nanum mazhaiyil nanaithen msg type pannum poluthum nanainthu konduthan msg type pannugiren intha nilaimai matra en tamizhaga uravugalukku vara koodathu endru intha complaint na pathivu seigiren ithuthan tamizhaga arusu 😂😂
Bus root: thuraiyur to kumily
Bus no:tn.45. N.3848