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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 9, 2026
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 137

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K
Karthikeyamani Nagaraj
from Mumbai, Maharashtra
May 14, 2019
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Hello..
Today (14/05/2019) im travelling in a setc bus, from coimbatore to rajapalayam at 9:15 bus. I booked my tickets in online. The conductor told me u have to show your printed ticket... He told a reason to me "my phone will switched off at anytime, so i need to carry a printout.

Why its soo necesaary,
I have pnr number,
I have govt. Approved id card,
And the conductor allowed in the bus only after the full verification.
Then why should i submit printout..
We are paying lot of money.. And you are not even provide a well conditioned bus.
I paid, ticket charge along with reservation charge, online booking charge..

This is our requesting you to permit to show just a mobile..
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
TN 72 N 2089, Time 06.45pm, Thiruchendur to Tanjavour bus.The above mentioned bus driver and conductor behave badly and also use worst words.And also bus conductor told 10 rupees pay extra otherwise so do not accept local (thoothukudi ) passengers. So please take necessary action .
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    S
    Suryajit Surya
    from Coimbatore, Tamil Nadu
    May 13, 2019
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    Address: Thanjavur to pudukottoi routes, 613303

    Dear sir
    Way from newbustand to pudukottai government buses conductor says no local stops passenger pickuping bcz they dont have a officially order to stop the local stages. Am a professional employee i just came for my native punalkulam for vacational. Am waiting almost 1hr every government pudukottai bus conductor says no stop in punalkulam. I dont know the difficulty to pickuping the local passenger. Your thought is only pickup the end to end passengers means whos comes to local candidates. Its worst habits in our district. Kindly ensure the complaint and make a good solution.

    Thanks
    Surya me
    Ssc engineer
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      G
      Govardhanaraj Parandhaman
      from Mumbai, Maharashtra
      May 12, 2019
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      Address: 8/91,Varatharajapuram,Gudimangalam(Po),Madathukulam(Tk), Tirupur, Tamil Nadu, 642201

      Dear sir

      I wish to inform u that I have been waiting for bus in palladam from 7.30am onwards for going to my village (varatharajapuram) but it seems no buses available as only 3 buses that are point to point buses came as I couldn't able to get into the buses.

      It seems very tired for me to go as it takes one hour waiting and also I couldn't able to get down in my village as the erode bus has requested to get down before 2kms to my village.

      It makes me too difficult to overcome situations like this kind and also for aged persons it Will be too difficult.kindly see to it and provide suitable bus facility to stop in all boards for passengers convenient

      Regards

      Well-wisher
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
      Sir iam waiting half & hour more..No 5A buses cross in the root.Daily happens.10mins once buses will cross the cit nagar bus stop..but the 5days 8pm and 8.15buses will not come.only 1bus will come ...please help our people sir..kindly request you to registar the complaint..and action needed ..bus and bus conductors
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        T
        Thenammai Thenammai
        from Mumbai, Maharashtra
        May 10, 2019
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        Bus no tn63-1276 i stand for town bus in palakkarai bus stop in tricky. But bus overtaken other bus we three people run to take away the bus two people are aged, i up on the bus in running so i asked why you are not stopping in the stop? For the driver is saying yen unnaiya stopla yethittuvaranimals vandhu yerittala, i asked why you are talking without respect, he said nee olunga pesu
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          J
          Jagadeesan Janakiraman
          from Delhi, Delhi
          May 10, 2019
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          Address: Vellore main road, near bustand.., Vellore, Tamil Nadu, 632509

          This bus not accept get in passengers to arcot. This bus from arani to chennai started journey on[protected] on time 1:45. Kindly clarify if this bus is nonstop why he filled passengers from arcot.. Also it has a stopping poonam alli, then coimbedu. Conductor asking fare for rs 135 for arcot... I need a necessity on this complain... I have attached bus image on this complaint form...
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
          Ammoor to arcot bus on 3 sholingar bus doesn't come to 9.45am
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            S
            ShotFlicKO //SFKO
            from Mumbai, Maharashtra
            May 10, 2019
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            Resolved

            Address: Near the Villukuri Water Aqueduct Stop, Villukuri, 629180., Kanyakumari, Tamil Nadu, 629180

            Morning around 6 45 at villukuri 629180 stop the new fast white colour bus did not stop as i tried to stop it.. The driver did not even care about a passenger and he was driving as he was in his own vehicle. This is not the first time but it happened many times to me. Thats why i decided to file complain against this. Please take some action on account of this and please convey it to all the drivers of tnstc.

            Thank you,
            Gokul shivan.

            Villukuri.
            May 22, 2019
            Complaint marked as Resolved 
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              M
              Manikanda Prabhu I
              from Bengaluru, Karnataka
              May 9, 2019
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              bus was cancelled but ticket amount not refunded

              Address: Bangalore, Karnataka
              Website: www.tnstc.in/TNSTCOnline

              Sir,

              I have booked 2 tickets (Seat nos:17, 18) from bangalore to tirunelveli.

              Date of journey:22.02.2019,
              Route no:874ud,
              Ob reference no. :ob12945184,
              Bank txn. No: psbi[protected],
              Bus id no.:e-2085,
              Pnr number:t27404168,
              Trip code:1800bantiu.

              Usually, i receive the message of the conductor number to my phone before 1 hour of journey. But that...
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              N
              naveens12390
              from Mumbai, Maharashtra
              May 9, 2019
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              Address: Hosur, Krishnagiri, Tamil Nadu, 635109

              Hi,
              I am commuting daily from hosur to electronic city and vice versa. Usual ticket fee from hosur to electronic city is 35 rs and in few buses it will be 40 which is acceptable. But when crowd is more or if there is no crowd ticket fee is collecting 65 rs.
              If we ask why conductors are telling these all are the reasons.
              1) this is point to point bus and so ticker fee will be 65 for all stops.
              2) this bus is comming from chennai or madurai or from long distance.

              If it is point to point then why tht bus entered hosur bus stand and why it is providing stop at electronic city.
              When company started to collect based on the distance it is comming from.
              As of i know bus fee will collect based the service they provide not from where the buses are comming.
              It happen today (09/05/2019) also. Bus registered no is tn 30 n1577.

              This is like looting public money.
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                N
                Nitheesh Nitheesh
                from Alappuzha, Kerala
                May 8, 2019
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                Address: Anna depot thuraiyur (po) thuraiyur (tk) trichy (dt), Tiruchirappalli, Tamil Nadu

                Hii guys na oru manavan na vacation karanamaga kerala sellgiren enathu sontha oor nakkasalem (Po) alathur (Tk) perambalur (Dt) nan thuraiyuril irunthu kumily sellum perunthil erinen 10:00 maniyalavil perunthu trichy central bus stand vanthathu angu kanamalai polinthathu sirithu neram kalithu perunthinul mazhai neer athigamaga vila arampithathu kitta thatta oru mani neramaga perunthinul mazhai neeer payanigal amarntha irukkaiyilum mazhai neer padathil kanpathu pola oru mathu arunthum payani mazhai neeraal kulithu vittar nanum mazhaiyil nanaithen msg type pannum poluthum nanainthu konduthan msg type pannugiren intha nilaimai matra en tamizhaga uravugalukku vara koodathu endru intha complaint na pathivu seigiren ithuthan tamizhaga arusu 😂😂
                Bus root: thuraiyur to kumily
                Bus no:tn.45. N.3848
                +1 videos
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  K
                  Kardy
                  from Kalavai, Tamil Nadu
                  May 8, 2019
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                  Address: Salem, Tamil Nadu

                  08/05/2019 4.30 pm i received one parcel package from coimbatore by tn38 n3218 government bus (Coimbatore to salem)
                  One person travelling charge 130 rs for coimbatore to salem

                  But 5 kg parcel delivery charge 200rs for same coimbatore to salem.

                  Why?

                  If its correct tell me the details
                  Or it's wrong get the complaint.

                  By karthik
                  [protected]
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    A
                    Aswin dimesh
                    from Mumbai, Maharashtra
                    May 7, 2019
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                    Address: 600124

                    Respected sir / madam
                    Me and my friend were sitting in the back of bus tn 01 n-5666 (54a) which starts from poonamallee at 8:45 were made to get up from the long back seat stating it's reserved for ladies and humiliated us because we aren't from tamil nadu is this how you treat the passengers. If by any chance the long seat are reserved for ladies then why are the left side row also reserved for the ladies.
                    Kindly take action against the conductor of the bus with the above mentioned details
                    Thank you
                    Aswin
                    Contact [protected]
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      J
                      janarthanan tj.
                      from Chennai, Tamil Nadu
                      May 7, 2019
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                      Address: 625009

                      If you arrive madurai athuthavani bus stand, there are some people to take private bus harsly.. Why did not take action about this.. Then tnstc buses going empty.. Then they told crore loss.. I told that example.
                      How scam was happen.. Buses are public transport.. If it's go with empty every people taxes going to waste as diesels employee payments.. Do need full action
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        V
                        Vijayakumar Manivannan
                        from Delhi, Delhi
                        May 6, 2019
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                        Address: 604403

                        Dear sir,

                        Greetings.! Its great pleasure to had a chance to contact you and it would be even greater if you have 5 minutes of your time to read the below content which describes the problem faced in our area.

                        I am vijayakumar, hailing from kilkodungalore village (Fall between vandavasi - melmaruvattur) of vandavasi taluk under t. V. Malai dst.

                        I am writing this on behalf of the people from below villages

                        Marudadu, kilkodungalore, salavedu & ramapuram which falls between vandavasi & melmaruvattur.

                        In our area we have completely get ignored of the govt. Bus services (Particularly to chennai) recently.

                        From vandavasi, we have 2 routes to reach chennai, one via uttiramerur and other via melmaruvattur. Recently few of bus services via melmaruvattur is diverted to uttiramerur.

                        Recently route # 142 (From chetpet depot) has changed its course to uttiramerur. And no update on @8am (Route #208).

                        Morning services is very crucial for us because after 6.10 am, we people depend on either route #142 @ 7.20 am or route #208 @ 8am and next service is @ 9.45 am to chennai/tambaram.

                        Currently between 7 am – 8 am we have only 2 services rangasamy (Private bus) @ 7.15am and route # 200 @ 7.40 am both are fully crowded and people used to travel in top of buses and foot-board that too up to melmaruvattur, most of the people not able to board into the bus.

                        School / college / working professional / mgnerga people are heavily affected. We people around 40-50 regularly travelling in 142 and since it’s being stopped, we are forced to board into already over-crowded bus and catch another bus to chennai / tambaram and many people not able to do so and we are not able to reach on time.

                        We dialed to depot manager (Chetpet ([protected]) & vandavasi ([protected])) and they asking us to contact head-office @ t. V malai. We even went to head-office but they are ignoring us and they again asking us to contact to corresponding depot.

                        Kindly need your intervention on this at-least morning & evening services.

                        Current course of 142

                        Chetpet - vandavasi à uttiramerur - tambaram - tindivanam - thiruvannamalai - tindivanam - tambaram - uttiramerur à vandavasi à chetpet & halt

                        Requesting course of 142

                        Chetpet - vandavasi - melmaruvattur - tambaram - tindivanam - thiruvannamalai - thindivanam - tambaram - melmaruvattur - vandavasi - chetpet & halt
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          S
                          Sandhya Sol
                          from Mumbai, Maharashtra
                          May 6, 2019
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                          Address: Chennai, Tamil Nadu

                          D70 tn01 n 9945.11.45am... He s experience driver. But he never see hump. Because people sitting in back seats are very dangerous to travel. Heart patient will die. But he doesnt know that back seats people r suffering because of him. Pls warn driver on this. If i send people suffering like dis. I don't no what i will do. Abortion s not simple, patients death s not simple. Life s important. Pls understand
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            J
                            jamunaranisuresh
                            from Korampallam, Tamil Nadu
                            May 5, 2019
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                            Boarded at karur bs for trichy @ 7.00am today n took vacant seat behind front single seat. Commuters were sleeping n occupied two in 3 seats. One passenger was taking full 3vrear seat for sleeping. Being a senior citizen with spondylitis chose to sit front. Driver argued to take back seat since all left front seats to be kept vacant until ladies board enroute. It was ridiculus n absurd. He used singular n raised d voice. Conductor intervene n told me to vacate if any lady comes in. Abused words used by driver is not tolerable. Will escalate if he does not apologise at once.
                            Suresh s
                            Sr. Citizen
                            05.04.19
                            [protected]
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                            May 05, 2019
                            Updated by jamunaranisuresh
                            My compt was wrongly dated 05.04.19 inatead 0f 05.0r.2019
                            Boarded at Karur BS for Trichy @ 7.00am today n took vacant seat behind front single seat. Commuters were sleeping n occupied two in 3 seats. One passenger was taking full 3vrear seat for sleeping. Being a Senior citizen with spondylitis chose to sit front. Driver argued to take back seat since all LEFT front seats to be kept vacant until ladies board enroute. It was ridiculus n absurd. He used singular n raised d voice. Conductor intervene n told me to vacate if any lady comes in. Abused words used by driver is not tolerable. Will escalate if he does not apologise at once.
                            Suresh S
                            Sr. Citizen
                            05.05. 19
                            [protected]
                            May 05, 2019
                            Updated by jamunaranisuresh
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                            Public TransportationTamil Nadu State Transport Corporation [TNSTC] impolite, arrogance of driver in tn45n3425
                            Tamil Nadu State Transport Corporation [TNSTC] — impolite, arrogance of driver in tn45n3425

                            1 Review
                            India
                            jamunaranisuresh on May 5, 2019
                            Mark as Resolved

                            Boarded at Karur BS for Trichy @ 7.00am today n took vacant seat behind front single seat. Commuters were sleeping n occupied two in 3 seats. One passenger was taking full 3vrear seat for sleeping. Being a Senior citizen with spondylitis chose to sit front. Driver argued to take back seat since all LEFT front seats to be kept vacant until ladies board enroute. It was ridiculus n absurd. He used singular n raised d voice. Conductor intervene n told me to vacate if any lady comes in. Abused words used by driver is not tolerable. Will escalate if he does not apologise at once.
                            Suresh S
                            Sr. Citizen
                            05.05. 19
                            [protected]


                            Complaint Status
                            [May 05, 2019]
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                            Updated by jamunaranisuresh, May 05, 2019

                            My compt was wrongly dated 05.04.19 inatead 0f 05.0r.2019
                            Boarded at Karur BS for Trichy @ 7.00am today n took vacant seat behind front single seat. Commuters were sleeping n occupied two in 3 seats. One passenger was taking full 3vrear seat for sleeping. Being a Senior citizen with spondylitis chose to sit front. Driver argued to take back seat since all LEFT front seats to be kept vacant until ladies board enroute. It was ridiculus n absurd. He used singular n raised d voice. Conductor intervene n told me to vacate if any lady comes in. Abused words used by driver is not tolerable. Will escalate if he does not apologise at once.
                            Suresh S
                            Sr. Citizen
                            05.05. 19
                            [protected]

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                            Complaint comments Add a Comment Updated: May 5, 2019
                            Sir,
                            Bus conductor is using abusive words while taking tickets from me.The bus boarding time is 3:45am from vellore to chennai and the conductor is somewhat taller and looks black in skin color.
                            Thank you
                            katty pomp's reply, May 2, 2019
                            The bus number is 303 which is boarded from vellore to chennai
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                              B
                              bala pm
                              from Mumbai, Maharashtra
                              May 5, 2019
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                              Address: Villupuram depot, Salem, Tamil Nadu

                              This is bala from attur..
                              One of your bus put board chidambaram.. Via attur., kallakurichi..

                              But that customer refuse to allow the customers of attur in that bus.. And he told bus not going to attur.. Only chinna salem customers use this bus.. Then we ask why u put board? Via attur.. Kallakurichi.. He simply refuse more than 30 passengers waiting for attur.. In that board normal fare also displayed..

                              What is the use? Y he not allow the passengers of attur..

                              Is this a public service or private service?
                              Take necessary steps.. Give me proper explanation about this incident..

                              The head of that depot must give a memo for thay conductor for.not allowing the passengers in that bus
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                M
                                maria anand
                                from Hosur, Tamil Nadu
                                May 4, 2019
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                                Address: 606601

                                Today morning @ 6.00 a. M i went to tiruvannamalai bus stand for going to chennai. The ud timed 6.00 having seats more than 5 nos. But i am not allowed to get in by the conductor. He is writing the details of the passengers and he is not replied for not my traveling. The bus goes with empty of minimum of 5 seats. I will pay for my journey iam not a free ticket. So i have again go to the officials and asked for the irresponsible of the driver and conductor. A person himself introduced as ae and also replied with a indesent and also argued rude. I want to know the ud can drive empty instead of allowing passengers? Take action against all the person responsible connected with this issue.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  C
                                  Chef Manivel
                                  from Delhi, Delhi
                                  May 3, 2019
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                                  Address: Madurai, Tamil Nadu, 625 016

                                  I traveled from devathanapati to batlagundu, the bus conductor is not accept the 10 rupee coin, i asked why, he replied like i cannot not accept because my seniors not accepting and speaking very argent and loud voices. Because of that am very upset that coin i received from tnstc. So responsible person take action about it.
                                  I attached the ticket with this complaint.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    M
                                    Mouneeshwari
                                    May 1, 2019
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                                    Address: 637501

                                    I have boarded tnstc 1 to 1 bus from salem to bangalore on may 1 at 4:55 pm. I reached madiwala by 9:11 pm. The bus was going to satellite bus station. I dont remember the bus number. I have lost violet color alfa luggage. If i need to go to satellite bus station, i can go. Inside the luggage u can find a blue color pillow. Can u tell me what is the procedure to claim my lost bag.

                                    Bag details:
                                    Violet color alfa bag
                                    Inside the bag u can find blue color pillow with pillow cover, brown umbrella..
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Valasu Durai
                                      from Bodinayakkanur, Tamil Nadu
                                      May 1, 2019
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                                      Address: Dindigul, Tamil Nadu, 624615

                                      The bus not stopping the bus-stop even when the passenger was stopping the bus the route is (Palani to pappankulam) (Palani to kumaralingam) and (Palani to neikkarapatti) gov bus the conductor neglect to stop the bus and he can't carrying passenger even the bus is empty my wife was pregnant woman i was stopping the bus in rr mills stop two bus was not stopping at all after that we walked to the home 3 kilometers is that the way the you treat the passenger really worst service
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                      Driving not satisfied..
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