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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 9, 2025
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 14

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M
Mohamed Akif
May 27, 2023
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Amount debited from account but ticket is not booked

Address: no 22 gangai street , easwari nagar, rettipalayam road , thanjavur

Ive booked 1 AC seater ticket from TRICHY to CHENNAI on 27/5/2023 for rs.505 using UPI id :[protected]@ybl, but the booking failed right after payment, please send refund to my account.

Reference no :OB22617052
Billdesk reference:YHD[protected]...
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V
Vishnu Varthini_TN
May 26, 2023
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Ticket Cancellation and Refund not happened

Dear Sir/Madam, I am Vishnu Varthini. I booked tickets on[protected] travel (From Bangalore to Dindigul ). But due to some personal issue I decided to cancel my ticket before 20days itself. But when i logged in SETC portal, My ticket is not available in Booking history and there is no option showing about cancellation. I tried calling helpdesk several times but no response. Could you please help me on refund. I request you to cancel tickets...
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V
Vishnu Varthini_TN
May 26, 2023
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Ticket Cancellation and Refund

Dear Sir/Madam, I am Vishnu Varthini. I booked tickets on[protected] travel (From Bangalore to Dindigul ). But due to some personal issue I decided to cancel my ticket before 10 days itself. But when i logged in SETC portal, My ticket is not available in Booking history and there is no option showing about cancellation. I tried calling helpdesk several times but no response. Could you please help me on refund. I request you to cancel tickets...
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D
Dhaniya T
from Chennai, Tamil Nadu
May 25, 2023
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Missing item:Flask

Respected sir,
I unfortunately forgot my flask named light and wonder in setc deluxe bus on 25th Thursday at 9.00pm to 10.00 pm where i was boarded at mahabalipuram byepass and i departured at Thiruvanmiyur, I attached bus ticket with this through a photo.
So I kindly request you to recover my flask which can be found in bus in the right luggage section by bus conductor .
Convey my sincere request.
Yours sincerely,...
+1 photos
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S
Suveetha D
May 25, 2023
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Arrogant behaviour of private bus conductors in busstand promises of Dindigul corp

Address: Didnigul bus stand

In dindigul, main busstand, the private bus conductors are not allowing general public to get into the government buses which are waiting for their commuting time.
They are speaking in very ill manner and humiliates the general public when they try to get into the government buses.

Who has the right to select the mode of transportation? The public people or private bus companies?

Fearing to them the government...
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I
Ishwaran
May 24, 2023
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Booking Failure - Amount Debited

My ticket was not booked but money was debited from my account.

I Booked

From: Koyambedu
To: Surandai
Date: May 28, 2023
Bus Time: 7:00 PM

Booked Time: 11:35 AM

Payment Mode: Gpay
Gpay Number: [protected]
UPI Ref No:[protected]
OB Ref No: OB22541195

Please Refund My Amount...
+2 photos
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R
Roadways
May 22, 2023
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Allowing tnstc deluxe red bus in tirupur city to travel

Address: Tirupur Transport Officers

We are Tirupur Public Peoples. We are residing in Tirupur City in Tamil Nadu. Sir one small humble request that our Transport Officers are giving more and more importance to allowing this TNSTC Deluxe Red Buses in Chennai, Coimbatore and Madurai cities alone. They are not at all showing any other importance to Tirupur City. How these are all you considering as one of the largest cities in Tamil Nadu, like in the same way now our Tirupur City...
+1 photos
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A
Aswin Gsnesan
May 22, 2023
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Missing bag _ Government bus Koyambedu to virudhachalam

Address: 603202

I am unfortunately missing my bag from koyambedu to viruthachalam bus. Bus number TN32 N 2395. The bus started from koyambedu at 3.50 AM, 22.05.2023....
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S
skvenkadesan
May 21, 2023
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Peravurani conductor forcibly collects tips for the seat Peravurani to Chennai bus

The conductors of the TNSTC buses departing from Peravurani to Chennai argue with passengers and collecting additional amount of Rs 50 more than the ticket as tips for the seat. They are returning the balance amount and taking as tips. This has to be addressed quickly. I have attached the ticket....
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D
dharani1998
from Salem, Tamil Nadu
May 21, 2023
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Amount debited but ticket not booked

Address: 134/2 PERUMAL KOVIL STREET, NARASINGAPURAM, ATTUR, SALEM. 636108

On 20/05/2023, I tried to book 3 tickets from Tirunelveli to Salem in SETC. Amount Rs.1380 has been debited from my account but ticket was not booked. UPI transaction ID:[protected] and google transaction ID:
CICAgNCIhevNfw. Please resolve this complaint and refund the amount as soon as possible....
+1 photos
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D
DhanushVDK
from VELLORE, Tamil Nadu
May 21, 2023
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Issue on ticket cancellation

Dear Sir/Madam, I am V. Dhanush Kumar. I booked tickets on 18/05/2023 for 21/05/2023 travel (From Arakkonam to Tirupati). But bus is delayed for 3hrs and decided to cancel my ticket. But when i logged in SETC portal, My ticket is not available in Booking history and there is no option showing about cancellation. I tried several times. But i am not able to cancel below ticket. I request you to cancel tickets and help me to get refund. The...
+3 photos
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M
Manoj Kumar Kannadasan
from Tambaram Sanatorium, Tamil Nadu
May 21, 2023
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Not dropping at destination

Bus no : TN 21 1874

Route no : 79

As per rules and the ticket charges collected. Bus need to drop my father at MEPZ (Tambaram sanatorium). But they bus stopped at a stop before, Driver and conductor asked passengers to get down here itself and go on. When he got down from Bus time is around 11 Pm . My father and other passengers suffered a lot at that untime.

Further Driver and conductor used abusive...
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D
DiyasR
May 20, 2023
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Rude and threatening behaviour of Conductor

Date: 30 th May, 2023

Time:in between 12.00 Pm to 1.00 pm

ADI: ADI 1327
Bus number: TN-01N-5576

Myself 25 years old female, i travelled on 102 CT bus towards Tnagar.

When I asked ticket in left hand that conductor behaved with me very rudely, used abusive words, act like slapping me..

He said like you should ask ticket politely, i was worried very badly that...
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N
Nagu1976
from Pallipalayam, Tamil Nadu
May 20, 2023
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Deflamated by conductor

Address: Trichy (Travel Bangalore to Salem)

Dear Sir/Mam,

Our conductor Sakthivel was deflamated me inside the bus in front of all passengers that he used me word Fraud. Iam come from reputated family and this word make me ashamed
I want to know why he used this word
I am complaining now inside the bus itself still traveling Bangalore to Salem.
I need Justice and hope the same...
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K
KeerthanaRamesh33
from Chennai, Tamil Nadu
May 20, 2023
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Treating ladies very worst in free buses

Women are losing self-respect in all white board buses. The conductors and the drivers treat them like animals. All women are advertising themselves as being very inexpensive due to the free transportation....
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K
KOORI KUMAR A
May 20, 2023
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Amount Deducted But Ticket details not received

I booked from Chidambaram to madurai ( travelling date :[protected] time : 20.15 ) . But During the payment the screen was stucked due to some issues, but amount deducted. still i did not receive ticket details too. so please give the solution as soon as possible.

Passenger Name : Venkateswaran
age : 34
Booking date :[protected] & time :20:15...
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S
Selvap
May 19, 2023
May 19, 2023
This thread was updated on May 19, 2023
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Bus unavailability at particular route

Only particular set of Bus coming frequently.. and stopping at particular area.

Ex: chennai to pondicherry bus.

Only point to point available. The bus is not stopping at SP kovil and other area. People are struggling to board at weekend and need to wait for 2-3 hours for even a 2 hours travelling....
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M
Mohamedhaja007
May 19, 2023
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Ticket booking money issue

Name : haja
Number : [protected]
Request : i have book tickets from chennai to Shencottai .my bus ticket is not booked in tnstc but money is debited.
UPI transaction ID:
[protected]
Kindly resolved it...
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S
Sathya.kbs
May 18, 2023
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Refund required for failed ticket status

I have booked ticket on 18/05/2023. The amount of Rs.610 was debited. But in ticket status it is showing failed. But transaction was successful....
+1 photos
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M
ManiK5646
May 18, 2023
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Air condition issue

I have travelled the air condition bus TN39N0372.

The AC is not working in the hot summer and i travelled only due to AC services

More than 60 passengers are suffers and the bus conductor and driver is stopped the bus in the highway and not refund the payment and waiting for the another bus

More than 2 hours we are waiting but there is no solution

Most of the passengers are ladies...
+2 photos
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