Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hi I'm from coimbatore. Every morning 84B government bus which is free for ladies is not coming. As we don't have any other bus till 8 to reach Eechanari.kindly make sure to provide a bus to travel to Eechanari or 84B to come on morning

On 29 th May 2023, 09.09pm i have tried to book two tickets from Bangalore to Chennai. Payment 1000 has been made but i did not recieved tickets. I have tried it as guest user. I need refund of my money. I have only upi reference number and i have mention below.

UPI reference number :[protected]

Hi TNSTC team,
I am one of the passenger who tried the onboard the Chennai bus from poraiyar which is Nagapattinam district. Here there is no regulation at the bus depot or at the management. People have to rush and get seats as there is no reservation or token system for passengers to book a seat. It is the only pushback bus from this place to Chennai. So it is becoming a mess among passengers. Some put seats via window with items or jumping in through windows, while others rush via single door. There is no first come first serve model too. We can see lot of quarrels among passengers which is making the journey unpleasant. Could we put some method to regularise this? We already had token based manual booking and seems it was used by the depot people for their personal favour band convenience.

Hoping for a better solution from the team

Dear sir/mam I am Naresh p, I am living in villupuram DT and I have studied channai. I am going to my home town so I travel tnstc bus no:122 H thiruvannamalai bus .I take leakage ticket amount-69 but conductor say 1 travel ticket amount 137$ give you then I am give the money so I am confused 68 rupees were did you go .

Respect officer actions to the bus conductor it my ample request.

On 27/05/2023, I tried to book a bus ticket from Chennai to Madurai in SETC. Amount Rs.685/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did tried from my TNSTC mobile app and made transaction from GPay. Attaching the transaction screenshot here for the reference

Booking Date : 27/05/2023
Amount : Rs.685/-
OB reference number:[protected]
My Email ID : [protected]@gmail.com

On 27/05/2023, I tried to book a bus ticket from Chennai to Madurai in SETC. Amount Rs.685/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did tried from my TNSTC mobile app and made transaction from GPay. Attaching the transaction screenshot here for the reference

Booking Date : 27/05/2023
Amount : Rs.685/-

My Email ID : [protected]@gmail.com

I booked a ticket in TNSTC mobile for bangalore to Madurai bus.
I paid the money in the upi mobe. Money is debited but ticket not booked. I need a ticket confirmation or money refund

Ive booked 1 AC seater ticket from TRICHY to CHENNAI on 27/5/2023 for rs.505 using UPI id :[protected]@ybl, but the booking failed right after payment, please send refund to my account.

Reference no :OB22617052
Billdesk reference:YHD[protected]

Dear Sir/Madam, I am Vishnu Varthini. I booked tickets on[protected] travel (From Bangalore to Dindigul ). But due to some personal issue I decided to cancel my ticket before 20days itself. But when i logged in SETC portal, My ticket is not available in Booking history and there is no option showing about cancellation. I tried calling helpdesk several times but no response. Could you please help me on refund. I request you to cancel tickets...

Dear Sir/Madam, I am Vishnu Varthini. I booked tickets on[protected] travel (From Bangalore to Dindigul ). But due to some personal issue I decided to cancel my ticket before 10 days itself. But when i logged in SETC portal, My ticket is not available in Booking history and there is no option showing about cancellation. I tried calling helpdesk several times but no response. Could you please help me on refund. I request you to cancel tickets...

Respected sir,
I unfortunately forgot my flask named light and wonder in setc deluxe bus on 25th Thursday at 9.00pm to 10.00 pm where i was boarded at mahabalipuram byepass and i departured at Thiruvanmiyur, I attached bus ticket with this through a photo.
So I kindly request you to recover my flask which can be found in bus in the right luggage section by bus conductor .
Convey my sincere request.
Yours sincerely,
Dhaniya T,

In dindigul, main busstand, the private bus conductors are not allowing general public to get into the government buses which are waiting for their commuting time.
They are speaking in very ill manner and humiliates the general public when they try to get into the government buses.

Who has the right to select the mode of transportation? The public people or private bus companies?

Fearing to them the government b7s conductors also not letting in the Public people to get into the bus.

Kindly look into it.

My ticket was not booked but money was debited from my account.

I Booked

From: Koyambedu
To: Surandai
Date: May 28, 2023
Bus Time: 7:00 PM

Booked Time: 11:35 AM

Payment Mode: Gpay
Gpay Number: [protected]
UPI Ref No:[protected]
OB Ref No: OB22541195

Please Refund My Amount

We are Tirupur Public Peoples. We are residing in Tirupur City in Tamil Nadu. Sir one small humble request that our Transport Officers are giving more and more importance to allowing this TNSTC Deluxe Red Buses in Chennai, Coimbatore and Madurai cities alone. They are not at all showing any other importance to Tirupur City. How these are all you considering as one of the largest cities in Tamil Nadu, like in the same way now our Tirupur City also has became as Tirupur Smart City, So how you are giving more and more importance to Chennai, Coimbatore and Madurai like that in same way the same importance you want to give for our Tirupur City also. Please one small humble request that kindly don't show any other difference between Chennai, Coimbatore, Madurai and Tirupur. You kindly see that all cities are one in Tamil Nadu. So We are all humbly requesting you that kindly please allow TNSTC Deluxe Red Bus in our Smart City Tirupur Also. Our Tirupur Peoples are very eagerly waiting to travel in TNSTC Deluxe Red Bus. Why because our Tirupur Peoples are feeling very better and very comfortable to travel in that TNSTC Deluxe Red Buses alone. So they are very eagerly waiting that when our transport officers are going to allow this TNSTC DELUXE RED BUS IN TIRUPUR CITY TO TRAVEL like that our Tirupur peoples are very eagerly waiting. So please accept their feelings and allow TNSTC Deluxe Red Buses in Tirupur City also to travel for the public peoples.

Thanking You

I am unfortunately missing my bag from koyambedu to viruthachalam bus. Bus number TN32 N 2395. The bus started from koyambedu at 3.50 AM, 22.05.2023.

The conductors of the TNSTC buses departing from Peravurani to Chennai argue with passengers and collecting additional amount of Rs 50 more than the ticket as tips for the seat. They are returning the balance amount and taking as tips. This has to be addressed quickly. I have attached the ticket.

On 20/05/2023, I tried to book 3 tickets from Tirunelveli to Salem in SETC. Amount Rs.1380 has been debited from my account but ticket was not booked. UPI transaction ID:[protected] and google transaction ID:
CICAgNCIhevNfw. Please resolve this complaint and refund the amount as soon as possible.

Dear Sir/Madam, I am V. Dhanush Kumar. I booked tickets on 18/05/2023 for 21/05/2023 travel (From Arakkonam to Tirupati). But bus is delayed for 3hrs and decided to cancel my ticket. But when i logged in SETC portal, My ticket is not available in Booking history and there is no option showing about cancellation. I tried several times. But i am not able to cancel below ticket. I request you to cancel tickets and help me to get refund. The tickets fare is Rs175. I expect you to take this matter as serious and do the same.

Here the Bus Ticket details: Arakkonam to Tirupati).
Bus route no: 966T
Date of journey: 21/05/2023
Seat Nos: 27.
Passengers Details: V. Dhanush Kumar
PNR No.T44041621
Bus No: TN-01 AN 2281
Thanks & Regards,

Bus no : TN 21 1874

Route no : 79

As per rules and the ticket charges collected. Bus need to drop my father at MEPZ (Tambaram sanatorium). But they bus stopped at a stop before, Driver and conductor asked passengers to get down here itself and go on. When he got down from Bus time is around 11 Pm . My father and other passengers suffered a lot at that untime.

Further Driver and conductor used abusive words, when father questioned on this issue.

Charging a full fare and dropping them in thier desired location is a serious issue on safety of passengers.

This type of issue is a repeating concern here.

Need strict action to this issue and these type of irresponsible irrespective public servants.

Ticket attached FYR.

Date: 30 th May, 2023

Time:in between 12.00 Pm to 1.00 pm

ADI: ADI 1327
Bus number: TN-01N-5576

Myself 25 years old female, i travelled on 102 CT bus towards Tnagar.

When I asked ticket in left hand that conductor behaved with me very rudely, used abusive words, act like slapping me..

He said like you should ask ticket politely, i was worried very badly that i was harrassed infront of other passengers his words looked like threatening me..

I hate this poor service from government bus conductors just because our ticket cost is free..

I Emotionally affected because of his behaviour and i afraid that his behaviour is too worst even other passengers around, what if no one is there.

Also other 2 respectable nearly 40 years old woman tried to support me, for that he asked like are you a woman..

Also he thrown the ticket when I ask me, what a worst service from government.