Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hi,
I am travelling from puducherry to chennai on 10th february. I boarded the bus at 10am from bus stand. Usually it will take 3 hrs to reach chennai (Perungalathur eta 1:00pm). But we only reached chengalpattu at 1:00pm which is too late. This bus is very slow and when asked the conductor, he said the bus is not in good condition. I request you to please do proper checks for the bus before making it functional. Bus no.: tn 21 n-1400. All the passengers in the bus were complaining about it.

Dear sir/madam,
I am persuing quality manager in an private organization in chennai, usaully once in a month i used to travel from chennai to my native pauparapatti (Dharmapuri dist). I found every time there was a delay upto 1 hr to get the bus and passengers are waiting and crowds are increasing after so much delay two buses comes at same time, there is no proper punctuality to keep timing. Every time this issue is getting repeated. Need immediate action on this issue and expecting to do the needful.

Regards
Rajkumar

Hello sir i am lodgining this complaint against tnstc bus conductor bus no tn 45 n3737. Bus destination ariyalur. I have taken the bus in porur tolgate after 5 minitue i asked for ticket to villupuram then conductor told this bus wont go and again i asked why, conductor told very rude and i asked why your behaving like this then conductor brutalized me in the bus and pushed out from the bus its happened in the time of 10.20 pm date 09/022019.in between conductor telling that your drunken get down from the bus

I m dinagaran from hosur.. I m take ticket hosur to ambur.. Conductor told bus is non stop and it is premium bus.. They collect rs 120 for this travel.. But bus is stop at smaller area and hotel.. Normal premium bus price is rs 115.. But this conductor collected rs 120... And conductor was not given to some other passengers also.. Bus no tn 23 n 2166

I boarded the bus on 09/02/2018 from pollachi to coimbatore in bus number tn38 2038 at 5.35. The bus driver stopped the bus near adayar anandha bhavan, pollachi and got down. It has been nearly 10 minutes we are waiting in the bus. I have got an appointment with my doctor at 7 pm today. The department is responsible for this iredponsible act of the driver and seek immediate action

My village name is ramapuram. The bus 365r linking chidambaram to andimadam (Ariyalur) must pass through my village, it starts at 5.30am in andimadam reaches around 6am in ramapuram. But many times they cancel the service or divert it via srimushnam. We hardly get 5 to 6 bus services per day that too if not regular what should we do?. Please solve the issue or cancel the bus at least we won't get disappointed in early morning hours.
Regards,
Rajaraman r

Dear sir/madam,
I am working in private concern. I regularly using tnstc bus from thiruvallur to chengalpet visversa. Today i am travelling in 82c, bus no : tn21 n-1594. From sriperumbudur to singaperumal koil bus fare was rs22.00. But today the bus conductor asked rs25.00. We got astonished, because there was no bus ticket fare hike news.
I am doubting that conductor himself had hiked the ticket rates for all route points. Pls take necessary action.
Bus conductor name : baskar.

Thanks & regards
A. Srinivasan

Dear officer...
This incident is taking place at coimbatore... I'm a student studying in college... Daily i use to travel to my area in bus only... Here the conductors are very rude and not behaving themselves... They behave like teaching us as a slaves. Even with small kids and old age persons they behaving very bad.. Their behaviour is not up to the mark.. They were not polite with passengers. Sometimes they behave very rude.. Some conductors using very bad words... As i'm the citizen of this country i bring this incident to your notice... I'm with means of all the passengers i humbly request you to take this complaints on this notice... And please solve this as soon as and how much you can possible.!

Thanking you


Yours truthfully
Passenger

Dear sir,

Last week a very shameful incident happened in our tamill nadu transport is a old aged lady was jumped from bus for her urgent toilet. Before that she was requested both drivers and conductors for her problems, but both are not response. What was action your department was taken against that both staff. What was the your future plan. Basically tamil nadu drives and conductors had no manners su ch as politeness and cool. Their face always look like aggressive. This incident was first in world. Very shame to tamil nadu transport department. I want to knew what action you was taken that drivers and conductors.

Dear sir,

I am aruldoss from baluchetty chatram kanchipuram dt. We are coming from baluchetty chatram to chennai on daily basis for office. Nowadays there is no buses from 5.30 am to 9.30 am. Due to that we couldn't come to office on time.

Bus route no: 123 from arcot to chennai.

Please considor this complaint as a serious and take a action on this

Hi,
I traveled today(4-feb-19) vellore to Electronic City bus fare is 175 but conductor provide the ticket 200and mentioned in Bangalore in ticket

Am asked about the conductor regarding the issue, he is behaved very badly and used hard words.

He hide the conductor badge or ID and didn’t tell the name. It’s happened today morning 4.45 am vellore bus stand.

Bus no தநா 23 நா 2440

Please take strong action and apologies for the issue .

PS . I have the ticket photo. If you required share on mail

Dear sir,

Sub: refund of balance amount from the bust conductor - 19c - sulur depot

I have travelled in 19c karanampettai low floor luxury bus on 31st january 2019 from peelamedu at 5.35 pm to singanallur. The bus number is tn38 1941. I have given 200 rupees note to the conductor and he told he will give balance amount later. But, when i asked at singanluur, he refused to give the balance and get my mobile number to give the balance amount later. He has noted my number at his memo paper. You can check that. I came to know that this bus is from sulur bust depot.

I request you to kindly refund the money of 180/- (One hundred and eighty only) from him.

Please take necessary action to get the balance amount.

Sir 02/02/2019 i traveled from thiruvannamalai to bangalore. Ill put some eg.
1. Chinnatatchur to villupuram 5 full tickets.
2. Villupuram to thiruvannamalai 2full 3 half tickets.
3. Thiruvannamalai to chengam 2full 3half.
4. Chengam to bangalore 2full 3 half tickets.
Here problem occurred in sl. No 3.
Actually i should go to bangalore but conductor not ready to give half tickets for my elder daughter, she s 11yrs 11 months old. So here started argument with conductor. Finally he given my required fare tickets up to chengam.
Then i went to given complaint to chengam police station. Now what is procedure to raise case in consumer court.

Sir/mam,
Greetings!!!
I am 21 yr old female (B. E graduate) passenger traveled alone today tamil nadu government public transport bus number : 15f about 3.45pm from central to cmbt, tamilnadu.. I am a 21year female the attitude of the conductor is too harsh. Ie he cheated me by giving me change money of torn 10rs note that are not valued, i requested him to return valid moneys, he denied to give and argued me that he received that 10rs notes from other passengers and ask me to leave the bus if won't accept those 10rs torn note. I dropped out from the bus in unknown place... Too harsh... Please take severe action towards the particular conductor. I am new to chennai, 21 yr old female and i don't know the name of the places and travelled alone. I really found hard to find my location because in that dropped buss stopping there is no people found around.. Please punish him regarding.
How those people cheat the passenger like this. We belive in government and came chennai for the job.. No safety and t government servent treating like this means... Please don't cheat female... Those heartless person must be punished..
... Thank you...

I am normally going to kulithalai from trichy central bus stand. Every tirupur, & coimbatore express bus conductors are not allow me not only me every kulithalai passengers but in board it's mentioned as kulithalai stopping is available.
Last minute they allowing to travel us, for that they said long travel passengers need sitting place.
Please clarify me we also paying all of government taxes but why they treated like private transports.
Tamil nadu state transport corporation is only for limited peoples or for everyone?
If only for limited peoples then why you haven't mentioned in bus route board.

Today (31-jan-19) my aunt was boarding stc bus route no.79 at varana vasi around 3.30 pm, the driver moved the vehicle before getting inside the bus 7 without conductor whistle indication. Due to this, she fell down from the steps & got injured. If anything went wrong way who is responsible??
This is a good way of public service???

Plz check with concern depot. Take necessary action against the driver. To avoid such kind of issues in future that happens to the public.

Plz do the needful..

More peoples are commuting daily from hosur to banglaore. From hosur to bangalore via electronic city flyover the ticket fare charged is rs.60. But from past three weeks buses are not allowed in the electronic city flyover due to repair work in the flyover and buses will not be allowed in flyover for more than a month. So now all the buses are going under the flyover only. But still they are charging rs.60 instead of rs.50/55. When checked with conductor they are telling that the service is not changed and they can't do anything and complaint to the management.

I have tried to contact the toll free number[protected], no response.

I have mailed to [protected]@tnstc.in 10 days before, and after several followup also, not even a single reply from them till.

Kindly take it up with the concern department and make necessary action to charge the actual fare if not going in the flyover.

Today 30/01/2019 evening setc bus towards pondicherry to chennai (Manalkudi to chennai) bus driver drinking alcohol while driving. Tn 01 an 0519. He not in concious. When i see him he suddenly through the bottle. Conductor and driver scolding me. They try to get down from the bus. Please take the necessary action against him. Customer not important him. He telling me he continuesly driving so that i drink little bit only. Please take the action. I have video proof. If setc didn't take the action am going to complaint in consumer court.

I travelled through tnstc bus on 28.01.2019 from salem to bangalore at 9.00 pm (Started from salem). I don't know exact time. Ticket rate is 225 rs. I gave him 525 rs. Because he asked me 25 rs change. (500 rs note and 25 rs change). He told he don't have a change for 300 rs and will give you later. But he forgot to give that remaining money. Kindly give me the conductor contact number. I will call him and get that amount from him. Here i have attached bus details and ticket image.
Bus no: tn29n2761
Kindly help me get my money back.

Thank you,
Madhanraj subramaniyan.
Ph: [protected]
Mail: [protected]@gmail.com

I am travelling kumaran nager bus stop to kelambakkam. When i am reached kelambakkam i forgotten my beg in bus..
Bus number series:-19d (Not conform)
But i am sure bus series starting with 19
Nd beg colour:-hp (Black)
Nd bank passbook:-indian bank
Nd usb
Nd other stuff
And i am a visitor
Phone number :-[protected] (My number)
Right now o staying kumaran ager shem park apartment sholinganallur