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Updated: Apr 9, 2026
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 143

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S
Singam1987
from Arakkonam, Tamil Nadu
Feb 21, 2019
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Address: Thoothukudi, Tamil Nadu

Respected sir,
We run courier service in vilathikulam-628907, (Thirunelveli transport division). We regularly use your buses for 15 kms up and down parcels (Not more than 10kg) with out manpower. Some cheating conductors ask high value of luggage charge without ticket. I want to know complete chart for tnstc luggages. Any website link for chart pls give reply sir.
Thank you
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    Sarath Kumar Rajendran
    from Nagercoil, Tamil Nadu
    Feb 21, 2019
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    Address: 641602

    Hi, i was travelling on the above mentioned bus on 21st feb 2019. The conductor who was giving tickets was rude and was not polite in handling the customers. Moreover the male customers are treated in a different way (Impolite) wherein the female cus. Were treated in a total different way. And was abusive with male and was a flirt with females.

    All of the above the way the conductor talks is completely unimaginable.

    Need an investigation on the same and wanted to have an update on the same

    The conductor is wearing a specs in red colour frame.

    Name of the conductor - l. Kumaresan.
    B. No. 1678/94.

    Please have the action taken up on this case on priority
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      S
      sriraamcr
      from Kanchipuram, Tamil Nadu
      Feb 21, 2019
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      Today (21/2/2019) i tried to book ticket from salem to chennai with my tnstc account, timing 9.45pm. During transaction money was deducted but the ticket was not booked. Pls send the refund details to my email [protected]@gmail.com. The name is sriraamcr, the amount 385 was deducted from kvb. The id name is sriraamraja89. Also no refund details or notifications have been sent
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        G
        Gopal Ravi
        from Nagercoil, Tamil Nadu
        Feb 19, 2019
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        Address: Coimbatore, Tamil Nadu, 9276

        Employee id no : conductor 7667
        Employee id no: driver 1677
        Time : 11:50 pm bus brake down but we are not to action. 3 hours passengers waiting for kumarapalaym tollways limited...
        Lady's, students, offers, many people's are waiting and please imidtiatly action please...
        Cm is not to replace payment announced asking conductor chinasamy... Solutions no
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        Hello Team,

        Being the busiest route and have occupancy on average around 80%every day in this route bus condition is too bad most of the push back are not working also this bus have online booking option which intend have many users book with additional charges

        Please have a change in bus for this route

        Thanks,
        Santhosh
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          B
          Balamanikandan G
          from Sivakasi, Tamil Nadu
          Feb 17, 2019
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          Address: 600024

          உயர்திரு போக்குவரத்தà¯�...⇄ அலுவலக மேலாளர் அவர்ள்,
          ஐயா, நான் 17.02.2019அன்று மதியம் 2.00மணிக்கு சென்னை -பெங்களுரு வண்டி எண் (Tn01 an0985)
          மேற்கண்ட பேருந்தில் பயணம் செய்தேன், அந்த பேருந்தில் பயண கட்டணமாக ரூபாய்460 வசுளித்தார் அதற்கான பயண சீட்டையும் கொடுத்தார். இந்த கட்டணம் முன்பதிவு கட்டணத்தை விட அதிகமானது.நடதà¯�...⇄ கேட்டதற்கு நடத்துனர் இதற்கான தகுந்த காரணத்தை விளக்காமல்
          எனக்கு தெரியாது என்று திமிராக பதில் அளித்தார், அவரின் நடவடிக்கையும் சரியில்லாமல் இருந்தது ஆகவே தாங்கள் விசாரணை மேற்கொண்டு தகுந்த நடவடிக்கை எடுக்க வேண்டும் என்று தன்மையுடன் கேட்டுகொள்கிà®...⇄ இத்துடன் பயணச்சீட்டை இனைத்துள்ளேன்...⇄

          தங்கள்
          உண்மையுள்ள
          கோ. பால மணிகண்டன்
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
          Feb 17, 2019
          Updated by Balamanikandan G           உயர்திரு போக்குவரத்து அலுவலக மேலாளர் அவர்ள்,
          ஐயா, நான் 17.02.2019அன்று மதியம் 2.00மணிக்கு சென்னை -பெங்களுரு வண்டி எண்( TN01 AN0985)
          மேற்கண்ட பேருந்தில் பயணம் செய்தேன், அந்த பேருந்தில் பயண கட்டணமாக ரூபாய்460 வசுளித்தார் அதற்கான பயண சீட்டையும் கொடுத்தார். இந்த கட்டணம் முன்பதிவு கட்டணத்தை விட அதிகமானது.நடத்துனரிடம் கேட்டதற்கு நடத்துனர் இதற்கான தகுந்த காரணத்தை விளக்காமல்
          எனக்கு தெரியாது என்று திமிராக பதில் அளித்தார், அவரின் நடவடிக்கையும் சரியில்லாமல் இருந்தது ஆகவே தாங்கள் விசாரணை மேற்கொண்டு தகுந்த நடவடிக்கை எடுக்க வேண்டும் என்று தன்மையுடன் கேட்டுகொள்கிறேன். இத்துடன் பயணச்சீட்டை இனைத்துள்ளேன்.

          தங்கள் உண்மையுள்ள
          கோ. பால மணிகண்டன்
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          I am Dhananjeyan
          irregular services of bus my village Name Mordhana Gudiyatham taluk vellore District 10/02/2019 Afternoon single bus time 1:50pm bus is Not coming In my village please action this complaint
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            S
            Surajc
            from Chennai, Tamil Nadu
            Feb 16, 2019
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            Address: Chennai, Tamil Nadu, 600119

            Hi sir,

            We are traveling from chennai to kadapa and recently the way of apsrtc busses boarding point has been changed from cmbt to madavaram.
            It's so difficult to travel in the early morning from chennai madavaram to cmbt and cmbt to our home area sholinganallur.

            Can you please add more 570s and 570 no
            Busses in the early morning time from 4 to 7 a. M

            Thanks,
            Suraj. C
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            Tnstc bus driving rashly, dangerous to other road users,
            Bus route Thirupporur to Tambaram
            Bus no : TN 32 N 3087
            Please instruct the driver to drive in a safe way to other road users.
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              A
              [email protected]
              from Uttiramerur, Tamil Nadu
              Feb 16, 2019
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              setc bus conductor causing inconvenience

              I have booked bus ticket from trichy to tirupati through online from setc website. The seat i booked was ladies seat.in the middle of the travel the bus conductor was insisting my seat and woke me in mid of the sleep at night which caused me great inconvenience for a female passenger. The bus details are

              Date of journey :[protected]
              Time: 20.30
              Bus id no. :e-5198
              969 ud
              Ticket pnr no. : t27361033br...
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              S
              Sathyasasi
              from Coimbatore, Tamil Nadu
              Feb 11, 2019
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              Address: 641111

              Bus number 74 which was started from vellalore to gandhipuram at 7 o clock, the bus was supposed to stop at varadharajapuram but due to traffic driver n conducter argued to get down, on that time most of the vehicles are crossing the bus so i am unable to get down with my child. After that driver scold me n didn't stop the bus at correct place and he stopped near esi stop. So i kindly request the tnstc to take necessary action or else i will complain to consumer court.
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              Buses not stopped in Muthupettai bus stop. While coming from nagappattinam. It is going through bye bass instead of bus stand during night timing. Many people struggle to go bus stand in nights. Please do the needful.
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                A
                Archana Karthikeyan
                from Chennai, Tamil Nadu
                Feb 10, 2019
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                Bus no tn 45 n 3890.. I traveled in this bus on 10th february 2019 from coimbatore. The bus started at 3.45pm from cbe. I waited half an hour for this bus since i could reach trichy earlier as it's a point to point bus.. But the conductor and driver stopped in all the bus stands in-between. They even stopped in small bus stops in some places. They said they can't drive with empty seats. They even stopped in kulithalai bus stand. What's the point in calling this a point to point bus. Disgusting... Kindly take some action... It's 8pm now on the same day and i m still in kulithalai.
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                The bus 90A numer :tn 38 N 1917
                the driver didn't stop regularly in government polytechnic college coimbatore bus stand. Please take responsibility.
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                  Praveena Couppoussamy
                  from Sivakasi, Tamil Nadu
                  Feb 10, 2019
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                  Hi,
                  I am travelling from puducherry to chennai on 10th february. I boarded the bus at 10am from bus stand. Usually it will take 3 hrs to reach chennai (Perungalathur eta 1:00pm). But we only reached chengalpattu at 1:00pm which is too late. This bus is very slow and when asked the conductor, he said the bus is not in good condition. I request you to please do proper checks for the bus before making it functional. Bus no.: tn 21 n-1400. All the passengers in the bus were complaining about it.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    R
                    Rajkumar Rajalingam
                    from Tindivanam, Tamil Nadu
                    Feb 10, 2019
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                    Address: 636809

                    Dear sir/madam,
                    I am persuing quality manager in an private organization in chennai, usaully once in a month i used to travel from chennai to my native pauparapatti (Dharmapuri dist). I found every time there was a delay upto 1 hr to get the bus and passengers are waiting and crowds are increasing after so much delay two buses comes at same time, there is no proper punctuality to keep timing. Every time this issue is getting repeated. Need immediate action on this issue and expecting to do the needful.

                    Regards
                    Rajkumar
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      P
                      Ponnumani S
                      from Chennai, Tamil Nadu
                      Feb 9, 2019
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                      Hello sir i am lodgining this complaint against tnstc bus conductor bus no tn 45 n3737. Bus destination ariyalur. I have taken the bus in porur tolgate after 5 minitue i asked for ticket to villupuram then conductor told this bus wont go and again i asked why, conductor told very rude and i asked why your behaving like this then conductor brutalized me in the bus and pushed out from the bus its happened in the time of 10.20 pm date 09/022019.in between conductor telling that your drunken get down from the bus
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      Sir, busses not stops at kamudakudi bus stand between madurai to rameshwaram road
                      I have to stand minimum 1 hour to catch bus. I have been late for my work many times.
                      Please provide help, or please remove this bus stand.
                      Many of the national textile corportion employee suffering from this problem.
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                        Dinagar Kumar Kutty
                        from Tiruvannamalai, Tamil Nadu
                        Feb 9, 2019
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                        Address: 635 109

                        I m dinagaran from hosur.. I m take ticket hosur to ambur.. Conductor told bus is non stop and it is premium bus.. They collect rs 120 for this travel.. But bus is stop at smaller area and hotel.. Normal premium bus price is rs 115.. But this conductor collected rs 120... And conductor was not given to some other passengers also.. Bus no tn 23 n 2166
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          Shanas Begum A
                          from Auroville, Tamil Nadu
                          Feb 9, 2019
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                          Address: 642002

                          I boarded the bus on 09/02/2018 from pollachi to coimbatore in bus number tn38 2038 at 5.35. The bus driver stopped the bus near adayar anandha bhavan, pollachi and got down. It has been nearly 10 minutes we are waiting in the bus. I have got an appointment with my doctor at 7 pm today. The department is responsible for this iredponsible act of the driver and seek immediate action
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            Rajaramanravi
                            from Erode, Tamil Nadu
                            Feb 9, 2019
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                            Address: Cuddalore, Tamil Nadu, 608701

                            My village name is ramapuram. The bus 365r linking chidambaram to andimadam (Ariyalur) must pass through my village, it starts at 5.30am in andimadam reaches around 6am in ramapuram. But many times they cancel the service or divert it via srimushnam. We hardly get 5 to 6 bus services per day that too if not regular what should we do?. Please solve the issue or cancel the bus at least we won't get disappointed in early morning hours.
                            Regards,
                            Rajaraman r
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                            Feb 10, 2019
                            Updated by Rajaramanravi                             Sorry the buss no is 366
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                              Srini Krishna Srikrishna
                              from Chennai, Tamil Nadu
                              Feb 8, 2019
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                              Address: 602105

                              Dear sir/madam,
                              I am working in private concern. I regularly using tnstc bus from thiruvallur to chengalpet visversa. Today i am travelling in 82c, bus no : tn21 n-1594. From sriperumbudur to singaperumal koil bus fare was rs22.00. But today the bus conductor asked rs25.00. We got astonished, because there was no bus ticket fare hike news.
                              I am doubting that conductor himself had hiked the ticket rates for all route points. Pls take necessary action.
                              Bus conductor name : baskar.

                              Thanks & regards
                              A. Srinivasan
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                A
                                Alise
                                from Thanjavur, Tamil Nadu
                                Feb 7, 2019
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                                Address: Coimbatore, Tamil Nadu, 641049

                                Dear officer...
                                This incident is taking place at coimbatore... I'm a student studying in college... Daily i use to travel to my area in bus only... Here the conductors are very rude and not behaving themselves... They behave like teaching us as a slaves. Even with small kids and old age persons they behaving very bad.. Their behaviour is not up to the mark.. They were not polite with passengers. Sometimes they behave very rude.. Some conductors using very bad words... As i'm the citizen of this country i bring this incident to your notice... I'm with means of all the passengers i humbly request you to take this complaints on this notice... And please solve this as soon as and how much you can possible.!

                                Thanking you


                                Yours truthfully
                                Passenger
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  Raja265
                                  from Bengaluru, Karnataka
                                  Feb 6, 2019
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                                  Address: Theni, Tamil Nadu

                                  Dear sir,

                                  Last week a very shameful incident happened in our tamill nadu transport is a old aged lady was jumped from bus for her urgent toilet. Before that she was requested both drivers and conductors for her problems, but both are not response. What was action your department was taken against that both staff. What was the your future plan. Basically tamil nadu drives and conductors had no manners su ch as politeness and cool. Their face always look like aggressive. This incident was first in world. Very shame to tamil nadu transport department. I want to knew what action you was taken that drivers and conductors.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    A
                                    aruldoss1986
                                    from Mumbai, Maharashtra
                                    Feb 5, 2019
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                                    Address: Kanchipuram, Tamil Nadu, 631551

                                    Dear sir,

                                    I am aruldoss from baluchetty chatram kanchipuram dt. We are coming from baluchetty chatram to chennai on daily basis for office. Nowadays there is no buses from 5.30 am to 9.30 am. Due to that we couldn't come to office on time.

                                    Bus route no: 123 from arcot to chennai.

                                    Please considor this complaint as a serious and take a action on this
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      S
                                      Sivanesh Kumar
                                      from Bengaluru, Karnataka
                                      Feb 4, 2019
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                                      Address: Vellore, Tamil Nadu, 632013

                                      Hi,
                                      I traveled today(4-feb-19) vellore to Electronic City bus fare is 175 but conductor provide the ticket 200and mentioned in Bangalore in ticket

                                      Am asked about the conductor regarding the issue, he is behaved very badly and used hard words.

                                      He hide the conductor badge or ID and didn’t tell the name. It’s happened today morning 4.45 am vellore bus stand.

                                      Bus no தநா 23 நா 2440

                                      Please take strong action and apologies for the issue .

                                      PS . I have the ticket photo. If you required share on mail
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Bad behaviour and cheating a balance amount for the bus couducter to me...
                                      Bus route : Somanur to ukkadam
                                      Bus no : 90 A
                                      Time : 1.10 pm (incident time)
                                      Bus details:
                                      Bus no : 90 A
                                      TN - 38
                                      N - 1918
                                      Couducter name : photo only
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