Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Only particular set of Bus coming frequently.. and stopping at particular area.

Ex: chennai to pondicherry bus.

Only point to point available. The bus is not stopping at SP kovil and other area. People are struggling to board at weekend and need to wait for 2-3 hours for even a 2 hours travelling.

Name : haja
Number : [protected]
Request : i have book tickets from chennai to Shencottai .my bus ticket is not booked in tnstc but money is debited.
UPI transaction ID:
[protected]
Kindly resolved it

I have booked ticket on 18/05/2023. The amount of Rs.610 was debited. But in ticket status it is showing failed. But transaction was successful.

I have travelled the air condition bus TN39N0372.

The AC is not working in the hot summer and i travelled only due to AC services

More than 60 passengers are suffers and the bus conductor and driver is stopped the bus in the highway and not refund the payment and waiting for the another bus

More than 2 hours we are waiting but there is no solution

Most of the passengers are ladies...

I work as an IT professional in Chennai. Pondicherry is where my hometown. On May 16, 2023, I took a TNSTC bus with the licence plate TN.21.N2.2043 from Pondicherry to Chennai. The bus left at seven in the morning. The bus driver suffocated the passengers by packing the bus with too many people at each stop. People were hanging from the bus's steps. I was actually wheezing from the suffocation. Throughout the entire four-hour trip, I had the very worst experience. In addition, my dress fell apart as a result of the crowd, and I was unable to fix it. My hands were tangled up in the throng. I was occupying a seat there. Even I had these challenges. Then consider those who were standing. We have a four-hour journey; how can we manage with that many passengers on board, I questioned the conductor. The conductor furiously retorted that he would only act in such manner. He said that I had no power over him. Additionally, he asked me to drive my own car if I felt uneasy riding the bus. He continued by saying that he was under orders to halt the bus at each stop. Is it also a Government directive to jam a bus full of people, making everyone within the bus feel suffocate and sick?
I was severely damaged both physically and mentally as a result of this experience. Future travelers shouldn't have the same challenges as I did. Therefore, I humbly ask that you discipline the conductor for his behaviors and his mistreatment of the passengers. Too many passengers are being loaded onto TNSTC buses. Please clarify the maximum number of passengers for each bus.

Hello,

I have been to madurai for darshan. All was good till i have boarded the bus.

When i have booked the ticket, the agent has given me 2 lower and 1 upper birth while boarding your conductor re-allocated lower to upper since I am traveling with my aunt and she has vomit issue i have requested him for atleast 1 lower seat but he did not gave.

Once my aunty failed vomit sensation she stood and try to seat on lower birth which was empty, seent that conductor was so angry and threatening us to get down from the bus and saying he will cancel our ticket.. his behaviour is very very rude.

I am still traveling in bus from madurai to Bangalore. . You can see the recording

Dear sir/madam
Almost 1 hours wait to Guindy to Medavakkam bus in Guindy bus stand
Kids and senior citizen also suffering this situation
Please need helpful
Thanks

Chengalpattu to Tambaram all buses coming to not time will be leat . All bus come same time after one hour any bus not come. After one hour all bus will be at the same time

No buses from vellore to bangalore last 3 hours, more than 300 passengers are suffering including kids and Senior citizens.

No buses to bangalore last 3 hours, more than 300 passengers are waiting with kids and Senior citizens.

I was travelling from Dharapuram to pollachi on 14/05/2023 at 7:40 PM in TN 38 N 3069 bus with my husband and 3 year old baby . She was crying for sleep just started suddenly the driver asked us to get down or move to the other seat while no one was willing to change the seat we were roaming in the bus to change seat the driver old man suddenly turned off the light . Really very rude behaviour to a sick child . If this complaint was not taken serious there are many consequences to face .

I was travelling from Dharapuram to Pollachi with my Husband and 4 year ( sick ) she was crying suddenly the driver asked to us to move to some other seat in a very rude manner no one in the bus was willing to change the seat . Please write the slogan “Crying Babies not allowed” . Really night time we where roaming for seat in the bus he turned off the light also . Please ask them to not be driver if they hate noise . My babies noise is not loud as bus noise really .

Bus no. TN45N3939 they using pipe horn, passenger are getting irritating while traveling most of the passenger are senior citizens and infants getting troubles. They using pipe horn for every 5 seconds. Please remove the pipe horn.

Hi team I have booked a ticket from coimbatore to Chennai today May 13, 2023 in sleeper for total rs 2265. Amount got debited in my account but ticket not booked. kindly initiate a refund for this.
OB ref number: OB22288665

Unfortunatly we lost a ticket but departure in vazhapadi and arrived at Salem at the time 5.30pm to 6.15 pm approximately date -13.05.2023 please contact. [protected]

I booked ticket in TNSTC on 13-May-2023 .Amount was deducted from my bank account but I didn't get ticket through mail or phone.

OB ref no: OB22289502
mail Id : [protected]@gmail.com

Respected sir,

For 2 .5 hours journey from chennai to vellore or from vellore to chennai. all drivers are taking 30 minutes of dinner or breakfast break in travelling time . Which leads to journey time as 3 hours especially on monday morning and friday night . Most of people like me are doing journey to reach office time which got delayed by this instance

Salem to coimbatore, coimbatore to salem TN AC bus is not working properly.But they charge 190 compare to normal bus bus fare is high .Ac coach bus service is too bad .

570S bus doesn’t stopped at semmancheri location when it crossed semmancheri around 1:05 pm on 12th May 2023

Dear sir, My wife is a differently abled person. All buses from Hosur to Bagalur and Bagalur to Hosur does not stop in bus point BAGALUR GOVT GIRLS HIGH SCHOOL. Please take immediate action. Please allow frequent buses also. Thank you.