Claimed

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 4182
Resolved
324
Unresolved
3858
Quick Links
Statistics
Share
Contacts

File a complaint to Tamil Nadu State Transport Corporation [TNSTC]

Having problems with Tamil Nadu State Transport Corporation [TNSTC]?

File a complaint and get it resolved by Tamil Nadu State Transport Corporation [TNSTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tamil Nadu State Transport Corporation [TNSTC]
Customer Service Contacts

Tamil Nadu State Transport Corporation [TNSTC] Phone Numbers

Toll free
1800 419 4287
1623
899

Tamil Nadu State Transport Corporation [TNSTC] Website

Tamil Nadu State Transport Corporation [TNSTC] Head Office Address

Head Office, Thiruvalluvar House, Pallavan Salai
Chennai
Chennai District
Tamil Nadu
India
600002

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sskk8050
May 7, 2023
Report
Copy

Rude behavior of conductor and driver

Hello,

I was travelling from chennai to Bangalor on 6th may, 2023. My co passenger did put his leg on conductor seat (there was no one in the seat). If conductor would have asked to remove his leg., he would have done so. But the conductor has used the foul language as soon as he saw the leg on seat saying "unakku arivu irukka, nee enna loosa? " Kind of words, which is not acceptable on passengers.

Conductor...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Suresh0695
from Chennai, Tamil Nadu
May 6, 2023
Report
Copy

Complaining about Bus conductor making women standing on a moving bus

Dear sir/mam

I have booked my ticket by online from Chennai to madurai (06.05.2023) at 11.30 AM bus conductor was keep on calling by phone for early departure from 10.30 I have reached to bus by 11.30 exact time of departure even though he started shouting with me and my son at the bus stop for 5 minutes when I boarded into the bus he is not allowing me to sit on my reserved seat he made me to stand for few minutes at the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shanmugapriyan J
May 6, 2023
Report
Copy

Complaint on bus conductor

Address:Tamil Nadu

Good morning sir / madam yesterday (5th may 2023) around 6:10 we were in kumbakonam bus stand and waiting for the bus, we saw the bus standing which goes to our town side ( papanamsam ) and we stepped on to the bus then the bus conductor came by side and we asked wheather it will stop in our town he must have answered no it will not stop with respect or at least he should have answered no it will not stop but instead he treated me and my...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vishnu66
from CHENNAI, Tamil Nadu
May 6, 2023
Report
Copy

Money was debited ticket was not booked

Website:www.tnstc.in/TNSTCOnline/jqreq.do?hiddenAction=SearchService&FPlace=CHENNAI-PT%20DR.%20M.G.R.%20BS&TPlace=TRICHY

This Is Vishnu Priya have booked ticket to Trichy on 06.05.2023 morning 6.35. my login name was Vishnu Priya. On my first try on booking tickets my Amount was debited from my account by UPI payment but ticket was not booked kindly resolve my request further details are attached below
Service Code : 1500CHETRIAB
Route No:123AB
From Place :CHENNAI-PT Dr. M.G.R. BS
To Place :TRICHY
Journey Date:06/05/2023br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishnu66
from CHENNAI, Tamil Nadu
May 6, 2023
Report
Copy

Ticket was not booked but amount debited using UPI payment

Website:www.tnstc.in/home.html

06.05.23 I have booked Trichy AC sleeper bus ticket in first try the amount 505 got debited in UPI payment method but the ticket wasn't booked amount debited in portal my login name is Vishnu Priya...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SABEER
from Hubli, Karnataka
May 5, 2023
Report
Copy

Amount Deducted in application but tickets not booked

Address:Tnstc application

I booked bus ticket through tnstc application. I tried three times the amount was also deducted three times. The Amount was Deducted but ticket not booked. Each time paid Rs.1015, totally Rs.3045. please resolve the issues. Kindly return the payment....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rubina begam
May 5, 2023
Report
Copy

About conductor and driver behavior

Good evening sir /Mam

My complaint about the free bus conductor and driver in madurai district.
They not response to woman passenger's. Very hard behavior. In Madathukulam(kaniyur to palani travel bus) 2 குழந்தையுடன் பெண் ஒருவர் வேகமாக வந்தார் ஆனால் நடத்துனர் மற்றும் ஓட்டுனர் இருவருமே...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Ponraj Kumar
from Madurai, Tamil Nadu
May 4, 2023
Report
Copy

Amount Debited but Ticket not booked successfully

Amount debited but ticket not booked Today[protected] I had booked a ticket from chennai to Madurai on 5 May 2023 (20:15; ultra deluxe) . Amount Rs. 505 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund

Regards
Ponraj...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaveen
May 3, 2023
Report
Copy

Amount got debited but ticket not booked

Hey, Shaveen this side. I was trying to book 2 tickets for Trissur - Thanjavur . Amount of 980/- debited but ticket not booked. Post i have booked 2nd transaction successfully.

The detected transaction of 980/- is not refunded or no ref number or emails regarding the same. Pl do resolve this as earliest or guide me the process.

Thanks,
Shaveen...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:496 KAMARAJAR NAGAR VIVEKANANDAR ST

Passengers boarder bus in mattuthavani madurai to ramnad. Near bypass roundana passengers asked to get down. And take another bus. Conductor failed to bring ticket vending machine. So he asked children elderly people to get down in rain and board another bus. It caused huge mental agony in dark night to passengers especially children women and elderly. No responsibile answer was given by conductor. So kindly take necessary action at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Mayie grylls
from Dharmapuri, Tamil Nadu
May 3, 2023
Report
Copy

The buses didn't stop in the bus stop in samathuvupuram, kalarpathi panchayat, Krishnagiri

Address:1/91,UNGARANAHALLI(VILL),UNGARANAHALLI(P.T),DHARMAPURI(T.K)

Time:7.57 the bus name rathna, the bus didn't stop in samathuvupuram
Time:8.10 tnstc goverment bus didn't stop in samathuvupuram
My daily routine work delayed 30 mins
As per the government rules for samathuvupuram is all government and private bus to at the bus stop
You didn't warn them let clear the bus stop why the waste build at samathuvupuram bus stop...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaikumar E
May 3, 2023
Report
Copy

No 15 bus not coming to Bus stand

Address:Rasipuram
Website:Null

Hello sir, I'm working in government sector and i need to be present in office at 8 am. Im traveling from Rasipuram (Namakkkal district) to Edappadi. As i need to catch the 6AM Bus from Rasipuram, so that I can catch another bus at Kakkapalayam to Edappadi. But the bus which I'm traveling bus no:15 not starting from Rasipuram busstand and it's getting start from Rasipuram depo. It happening frequently and I'm unable to reach office regularly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gangadevi Moorthi
from Kallakurichi, Tamil Nadu
May 2, 2023
Report
Copy

Not proper arrangements of bus from kallakurichi to chennai

Moreover 100 people are waiting for chenani bus. Here Chennai buses are not available. Only buses from Salem to chennai reach here with filled seats.No places for standing and many people sitting in bus's pathway. All buses from salem are fully crowd, how we get seats. No proper buses from kallakurichi to chennai. If ask Tamilnadu state transport corporation, they say answers like, in kallakurichi you will get bus by 3.30am. Should I wait...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Angel Theressa
May 2, 2023
Report
Copy

Not taking the passenger

Address:Lexington towers, 5th floor wizklub, near st.johns signal, banglore

I was waiting for the bus in Bangalore and i came across Salem bus with is via electronic city (TN 29 N 3074) i went into the bus and asked for the ticket for electronic City toll and they told me the ticket cost was 75 rs and i refused to pay, the conductor forcefully made me to get down the bus. I'm facing this issue every single day.
Please look into the matter and do the needful.
Thanks and regards
Angel Theressa...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanthi Murugavel
from Chennai, Tamil Nadu
May 2, 2023
Report
Copy

AC did not Function in the Bus in our side

Address:Villupuram

Date[protected]
My Phone No. [protected]
We are 5 Senior Citizens booked 5 tickets from Neyveli to Chennai on[protected] in AC Bus ID No. V- 2434 in Route No. 199H.
PNR Y43322536.. Trip Code 1430NEVCHEVV05A
Seat Nos, 22, 23, 24, 25 & 26 AIRCONDITIONED SERVICE.

On that day we all 5 Senior Citizens aged between 60 and 72 were travelled in that Bus, in which in our side The AC did not function. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vel Velayudham
from Chennai, Tamil Nadu
May 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Technical issue

Website:Tnstc

I booked my tickets from Salem to Chennai via on 01/05/2023 through TNSTC Mobile App.The ticket was not confirmed but the amount of Rs.4720 was deducted from my account.

OB Number : OB22070730

Kindly Refund the amount as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharmi Jenitha
from Coimbatore, Tamil Nadu
May 1, 2023
Report
Copy

Complaint about conductor -reg

Dear Sir/Madam,

I am writing to express my disappointment and frustration regarding a recent incident that occurred while travelling on your bus service.I am 19 year old college student who is traveling from Tiruppur to Coimbatore.

Earlier today, I boarded one of your buses at my usual stop, and everything was going smoothly until we reached my intended destination. The conductor had not come to collect my ticket,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mazhapennu
from Chennai, Tamil Nadu
May 1, 2023
Report
Copy

Bus conductor refuse to stop the bus at my destination

Address:Bus Number TN 01 AN 3831

Dear sir,
Today (01.05.2023) morning I was traveling in 570 bus towards Velachery from ekkattutangal. My get down point was tansi Nagar. But conductor said it's not possible to stop bus there. So I gt down at Velachery bus stand. But that bus actually stopped at tansi Nagar. Since it was morning 5 o'clock and I was traveling alone I felt quite uncomfortable to walk in that time to tansi Nagar.
Bus Number is : TN 01 AN 3831...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Government buses from Thiruthuraipoondi to Thiruvarur not stopping at Thiruvarur Railway station. Buses are stopping at old bus stand near station but it is hard for passengers to walk from old bus stand to thiruvarur Railway station. Requesting all buses to stop at Thiruvarur Railway station....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivaponnurngm
Apr 30, 2023
Report
Copy

I'm complaining about travel experience

I travelled at Kanchipuram to arcot bypass. Generally I'm not interest to travel in private bus. So I already waited for an hour to travel in government bus with available of seat. Finally I got Kanchipuram to vellore bus (TN 29 N 2949) and also got seat. But in between the travel, the conductor said, don't sit arcot passangers, only sit vellore passangers. How can they telling this. Kanchipuram to arcot also travel time of an hour. And the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy