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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 156

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B
Balu4u
from Arakkonam, Tamil Nadu
Aug 3, 2018
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damaged and worst condition tnstc buses

Hi,

I'm right now traveling to chethupattu from tambaram in bus route no 148 express. Bus number tn 32 3070. Timing 10:30 pm in tambaram i believe. This bus is in very worst condition and not suitable for human transport especially during rain. Now raining, every where in bus celing are water falling on passengers. No proper service. Here 40+ unconditional seats but only 15 members occupied.. Remaining seats are filled with...
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Emedson M
from Kayankulam, Kerala
Aug 3, 2018
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Hello,
I waited in baby nagar bus stop and the m1 bus came at 2:20 pm. I get in to the bus and asked velachery ticket and give 10 ruppees note. Conductor said that he don't have coin and with in 30 sec, he stop the bus and dropped me down. What a bad behaviour. Please taken action on him. Bus number: tn 01 45. Need to take action immediately.
Thanks
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    M
    Megavel
    from Tirunelveli, Tamil Nadu
    Aug 2, 2018
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    Address: 638102

    Respected sir / mam,
    I would like to share here what i severely faced today,
    None of the buses from the tirupur to salem is stopping at the stop of chittode,. I'm so discouraged because of what conductors reaction to me, though i'm in small age, i don't know why they did so, then i got a bus from tirupur to perundurai and to chittode, so sad,
    The bus no is tn 33 n 3112, it happened in august 2 at 8:20 pm.
    I humbly request you to consider this i don't want others to face this what i have faced!
    Thank you,
    Yours sincerely,
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
    Thank you so much!
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      A
      Anand Annadurai
      from Madurai, Tamil Nadu
      Jul 29, 2018
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      Address: Salem, Tamil Nadu, 636007
      Website: [email protected]

      Respected sir,

      Today morning 6am to 7am onwards 2 buses were going to bangalore from salem, those buses are 1 to 1, so many people are waiting almost 1 and half an hour for to travel hosur, conductor, checking inspector are saying this bus without conductor will go to banglore, so if you want to go hosur na get ticket for banglore and they will stop at hosur and even people are asking much question to them and they replied us order was from minister.

      May i know buses for whom?
      Why irritating us (People)
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
      Hi,

      We are 4 with 2 children traveling from Tiruvannamalai to singaperumalkoil by bus no TN25N0293, conductor charged fare for child below 4 years even though we asked about that. Please check and take necessary action against him.

      Journey date: 28th July 2018 time: 20:42 IST

      reg: salem to bangalore 1 to 1 bus could not provide hosur ticket - Comment #3170456 - Image #0
      reg: salem to bangalore 1 to 1 bus could not provide hosur ticket - Comment #3170456 - Image #1
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        U
        Umay Habiba Khaleel
        from Sivakasi, Tamil Nadu
        Jul 29, 2018
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        Address: Chennai, Tamil Nadu
        Website: Tamil nadu road transportation (SETC)

        I was traveling with my 3 year old son and boarded a volvo bus which was empty but driver and conductor were there. Before boarding i checked with them about the timing since i had to inform my brother who was supposed to pick me from krishnagiri. They said waiting for few more passengers it will take some more time. After 30 to 45 minutes they asked us to board another bus and we had to get down. I asked the conductor he could have told this when i enquired before boarding now i have to take other bus after 45 minutes. He used all bad words he can and he started threatening me that he will break my teeth and used all sought of vulger words. I took my mob to record and he started moving away and i noticed police coming towards us and i called for help and the police asked the conductor to be polite and not to use such words to women's. I really thank god for stopping me from traveling in that bus and i feel it was not safe at all. Request you to take strict action on the bus conductor since his behaviour was unethical and women's are not safe to travel with these type of people. Waiting for the response. Details of the incident - date 27/7/18
        Place _chennai cmbt bus stop. Route _chennai to bangalore. Bus no_tn 01 0945
        Timing _12 00 am
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        Jul 29, 2018
        Updated by Umay Habiba Khaleel
        Date is 28/07/2018 and I had by mistake mentioned it as 27/07/2018
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          Y
          yuthik
          from Coimbatore, Tamil Nadu
          Jul 28, 2018
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          Address: Coimbatore, Tamil Nadu, 641005

          Sir,
          I have traveling from ondipudur. Cell: [protected], 28.07.2018. Timing 10.45 am. The bus number s27 route ukkadam to sulthanpettai. The driver has cornered me to the road side near jai shanthi stop. I have asked the driver why r u driving this type. He had said that i will drive in this type. You can do what ever u want. Then taking the bus he had pushed me the right divider and in to one autoricksaw and moved the bus. Then i have stop the bus near iyer hospital bus stop and asked why r u doing like this. He had taken my bike key and called the near by bus no.30 ukkadam to kannampalayam, that bus conductor has come to hit me and use the bad words. I don't whats my mistake. They are a... Group and shouting. I am taking with s27, but 30 bus conductor and driver using bad words taking about my family. What type of staffs are working under your concern. Who have give the rights. Police also not taking any step.
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
          I boarded on tamilnadu bus (tn 32.N.3979) from pondicherry on 31.7.2018 at 9 50 from pondicherry. They charged 23 rs from pondicherry to cuddalore and they charged 45 rs from cuddalore to mutlur. I asked conductor for explanation. He said "in this bus, this rate only". Such an arrogant reply. Bus looks like a crap but charging like a 5 star hotel

          cornered my bike and over taken and taking bad words - Comment #3170686 - Image #0
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            T
            from Chennimalai, Tamil Nadu
            Jul 27, 2018
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            Buses plying from trichy to vellore and bangalore moves out one hour late due to improper parking of chennai and tanjore buses in the passage way. Compltely blocking the exit way. People are affected most and no transport officials trying to clear the way. It's worst part of setc transport officials. Pl take necessary steps to clear the way for long route buses.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            Sir,
            In MADURAI to CHENNAI ordinary bus I am want to departed in MELMARUVATHUR actually my ticket charge is only 370 but conducter charged 450 rs for chennai ticket.
            NOTE:Before starting a bus I will ask to conductor it will stop in MELMARUVATHUR he says yes but after starting a bus after 5 minutes travel he chaged only chennai ticket.
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              D
              Dharshu123
              from Coimbatore, Tamil Nadu
              Jul 27, 2018
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              Address: Coimbatore, Tamil Nadu, 641301

              Hitting the headlights on doesnt mean every person on the road should get to the sideroad inspite of the two wheelers riding on the corner of the road.
              26.7.2018 - near guddayur medu stopping till metro school towards mettuppalaiyam, tn38n3269 this bus was behind two cars including mine pushed me into mudroad and did not let me drive. He drove very rashly. I need to seriously place a complaint on the driver of tn38n3269 non stop bus driver who was wearing blue colour drivers hniform
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
              Jul 27, 2018
              Updated by Dharshu123
              And the time this happened was 6.27pm on 26th july 2018
              In 22/07/2018 6:45pm i got one ticket from erode to coimbatore.A another man was sitting in double seat side.But he said that he want two seats also.But he was travelling alone.I asked conductor but he said that man got two tickets.
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                Balaji Radhakrishnan
                from Chennai, Tamil Nadu
                Jul 27, 2018
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                Address: 600062

                Bus no. Tn 01 n 5869 spi 1507 state metro bus route no m119. Hit a taxi and damaged right view mirror of tn 12c 5954 location near tcs office signal karapakkam, omr ar 6.25 pm.
                Mob no [protected].
                We are traveling in the car the bus driver rashly drove the bus and hit our car and went rashly. We chased the bus and try to inform the driver about the incident but he not even listen us and try to hit us once again.
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  J
                  jimesh
                  from Kochi, Kerala
                  Jul 27, 2018
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                  Sir

                  While i was travelled from idumalpet to pollachi bus no. Tn57n 2059 dated on 26.07.18 the ticket amount of rs. 25/- but i asked balance the bus conductor did not ready to me and who was simply shouting me. Finally i did not collect the balance and went. Kindly suggest you pleace take necessary action against him. This type of activities will not from conductors its shameful for our govt department.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    S
                    Sangeetha Panneer selvam
                    from Vellore, Tamil Nadu
                    Jul 25, 2018
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                    Address: Chennai, Tamil Nadu

                    I am living in injambakkam for the past 15 years. I am facing the public transportation problem because there is only one bus is running between shollignallur to akkarai route. I am waiting more than half an hour to get the bus (99). Please take this as an important note. So many people are facing the same problem here. Atleast please extend the shollignallur cut bus to akkarai.

                    Thank you
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                    I have traveled from salem to Bangalore on 1 to 1 service by newly launched ordinary bus. This new bus looks good but seat height is very low. Bus seats heights are not standard height and make every one to feel uncomfortable. This made journey as very tedious. Can you please make sure bus seats should be standard height as like early?
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                      S
                      Shanmugaraj K
                      from Chennai, Tamil Nadu
                      Jul 25, 2018
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                      Address: 638455

                      Actually i want to travel from erode to kavindapadi... There were standing some buses... Mostly prefer to go with pp... There was two pp buses.. One is till gobi and another one is till sathyamangalam (New bus)... I was trying to get into the new bus, which is going till sathyamangalam, that bus conductor said me i[censored]r going to kavindapadi, get another bus, only people who is going to sathyamangalam they can only get inside... Even he talked very rude and rubbish.. Bus number is tn33 n3205 (New bus) around 6:30pm. On july 21, 2018... Is there any rules that people going to kavindapadi they are not allowed to get into the bus which is going to be sathyamangalam.. That should be punished or should write an apology letter for sure... Thanking you... I need an answer from you as soon as possible...
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        sarathdevendiran
                        from Guruvayur, Kerala
                        Jul 25, 2018
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                        In villupuram to cuddalore bus 155 morning time 6.15 and 6.50 bus they never stop the bus in signal stopping until junction stopping when i asked about that they get some commissions from private bus so this is reason that government bus never stopping when more number of passengers standing in busstop.
                        Continuely i have stay in that stop upto 1 hours then i get the private bus.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          viji89
                          from Mudigere, Karnataka
                          Jul 23, 2018
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                          Address: Krishnagiri, Tamil Nadu, 635109
                          Website: www.consumercomplaints.in/new_complaint

                          I am regularly taking the bus from electronic city, bangalore and hosur. From hosur to electronic city, i am getting enough bus. But from electronic city to hosur, feeling very difficult to get bus. There is no frequent bus under the flyover from electronic city to hosur. Many buses are going in the flyover instead of passing through under the flyover. We people are waiting more than 2 hrs for getting a bus. It's really very hectic. Please consider this issue and do the needful for the people.

                          Thanks in advance.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            Sivprakashkumar
                            from Chennai, Tamil Nadu
                            Jul 23, 2018
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                            Address: 600032

                            I have tried to book the online ticket in setc from chennai to sirkali, however the dropping details are not showing in setc still. Ok thats fine, then i was went to cmbt and boarded into kumbakonam setc bus and asked to give me the ticket to sirkali, but the conductor said that the bus will not go to sirkali then you can get down at chidambaram, ok thats also fine. I was dropped down into chidambaram at the time around 01:30.in chdambaram, there was one nagapattinam bus and i have asked to driver the bus will have go to sirkali and he said no.

                            Setc is not going into my town
                            Local express bus is also not going into my down.
                            Then where i'm supposed to go at that midnight??

                            Then why you are running this stupid bus service? I know this complaint will fly into the air like garbage. However i want to register my complaint here. This is not the single person issue. Like me there was lot of persons was standing there at chidambaram including women with children.

                            Thats why the people will prefer private buses.. If private long route buses will provide this services, then why can't govt buses??

                            Anyways i was felt such a worst experience with setc bus service.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              prathip_setc
                              from Chennai, Tamil Nadu
                              Jul 23, 2018
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                              Address: 600010

                              Iam traveling from salem to chennai in setc bus. Push back is not working in my seat.. Front seat fell back on my legs.. I couldn't push back my seat.. How could it be possible to tolerate for the journey of 8hours. Sometimes the window can't be closed. There would be raining in to bus.. Most of the tamilnadu setc buses are like these only.in some government buses raining from the roof too occur
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                              Plz don’t give conductor job to any blind grandpas... if those idiots couldn’t able to see ask them to sit in home.. not as conductor in any buses and scolding others.TN 74, N1746...Trivandrum to Nagercoil bus. But also that persons behaviour on passenger is worst.. plz warn him orelse he s gonna get penalty from passengers.
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                                M
                                Mufaraf Mufar
                                from Madurai, Tamil Nadu
                                Jul 21, 2018
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                                Address: 605652

                                Two days before we are returning from chennai to salem.We came by SETC bus from chennai to coimbatore.Bus stop in near vikrapandi.They told the bus stop only here.It is 8.45 pm.So we have no choice to eat dinner.We go to eat .There are two hotels in there.But two are worst.The cost was very high.But taste is very bad.We told to conductor.But he told there is no way to help us.He told if we didn't stop here the official people in coimbatore will scold us, so there is no way.So please take immediate action regarding this.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                From Salem to Bangalore (1 to 1)3.33 buses not maintain proper time. Bus quality also very poor. Actual running time 3.33 hrs but they are taking 4.15 hrs. They stopped the bus Midway for snacks for 15 to 20 mins. take action immediately.
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                                  Vijayanarayanan NS
                                  from Korampallam, Tamil Nadu
                                  Jul 21, 2018
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                                  Bus no : TN 39 0049
                                  Bus route : Coimbatore to Tirupur
                                  Date : 20.07.2018

                                  After repeated observation, I am lodging this complaint of the aforesaid bus plying between Coimbatore to tirupur failing to stop deliberately on designated stops like pappampatti pirivu. A friend of mine has also observed the same bus failing to stop in the preceding stop - Ondipudur.

                                  Both these stops are bound to take atleast 8 to 10 passengers each. The bus driver fails to stop even after waving the hand at the bus stop. This bus is further sparsely occupied and can absorb more people waiting with fatigue at bus stops.

                                  Request to take stringent action and please do verify the ticket denomination esp. In the stops -Ondipudur and Pappampatti pirivu- as a proof of cross verifying their act.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    Mani406215
                                    from Krishnagiri, Tamil Nadu
                                    Jul 20, 2018
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                                    Address: Nagapattinam, Tamil Nadu

                                    Time :2.30
                                    Route: Nagore to thiruvarur (via Narimanam route)
                                    Bus no : 37

                                    Today I travelled Nagore to thiruvarur route bus. I paid for ticket for myself and dad. Price 14 rs I gave 20 but he gives only 5 rs balance 1 rs he kept.. And he doing these things to some other also. At all destination point he never cares about whom drop at that point. Likely he done to my destination point also then I shouted for to stop the bus. But he shouted on me for y u shouting like that.. I was totally broken for his behavior and rude talks.. Kindly take action on him..
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Sundeep V R
                                      from Chennai, Tamil Nadu
                                      Jul 20, 2018
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                                      Address: 603306

                                      Bus number TN 21 N-1381
                                      Bus depot - Vizhuppuram
                                      Bus route - Gingee to Tambaram
                                      Date - 20/07/2018
                                      Time - 4:15 pm

                                      I boarded the bus at Maduranthakam bypass, when conductor came for the ticket i asked for 1 tambaram as i dint have the change i gave ₹500. The actual rate of the ticket is ₹45. After seeing ₹500, he shouted rudely and used extreme bad words on me, it was soo horrible. We are customers we are paying for the tickets atleast show some kindness and respect towards the customers. This is the one and only duty of the Conductor but we travel for many reasons dont spoil the mood of the customers.
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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