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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 158

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P
Padmapriyat93
from Chennai, Tamil Nadu
Jul 8, 2018
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Address: Cuddalore, Tamil Nadu, 607803
Website: Tnstc

I had booked my ticket from neyveli to bangalore on
Date :8/7/2018
PNR:Y25328444
Route no : 456 B
Bus Id : V-2005

Paying 322 rs. The boarding time was 22.00 hrs, i was in the bus stand by 9.45 but the people nearby told the bus had just left. The enquiry counter in the CBS bus stand was closed .so I immediately came to Arch gate to catch the bus by the that time it was 10.00 but again i could not catch the bus...

Then i boarded an SETC bus

I paid again for the ticket of rs 455 for which i gave 500 rs but the conductor rejected to give back the change. When I demanded for the change he is telling its reservation charge ...

Totally i had paid 822 with no justice.
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Today 02.07.18 at 02.30 pm the bus 444T Thambaram to bangalore depature from vellore, the conducter was refused me to step up the bus for Krishnagiri.
But he allow the passenger to go Ambur.
Why he dont allow to the krishnagiri passengers, pls take necessary action against the conductor.
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    M.c.rajesh
    from Chennai, Tamil Nadu
    Jul 7, 2018
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    Dear sir /madam iam m.c.RAJESH from Salem .managing partner in one company.
    Right now i travelling in one Erode to ooty bus time 1.45 PM in Erode. I am sitting in front of the bus 2 nd row. Driver came inside the bus and told me don't sit here go backside. I told, driver sir I am suffering from back pain that's why I am sitting here, backside jolding is over so I am sitting here .suddenly driver harshly go backside otherwise, as a driver I drop u in the bus stand, getdown immediately you know who am i, I am a mandram thalaivar whatever I can do .I know law getdown immediately. I am the chief for this bus don't talk anything.. Driver says like this.
    As a passenger I told one word iam suffering from back pain that's why I'm sitting here. As a government servent, This is the right way to talk with passengers? Past 4 to 5 years I'm traveling in this bus regularly. Please enquiry 1.45 PM in Erode to ooty bus driver. Today is 7.7.2018. Thank you.
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
    Jul 13, 2018
    Updated by M.c.rajesh
    Dear sir iam m.c.rajesh, what about my complaint, please update the complaint status. Thank u.
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      R
      Rekshu Raj
      from Arakkonam, Tamil Nadu
      Jul 6, 2018
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      Address: Coimbatore, Tamil Nadu

      Today I was travelling by bus 90A(ukkadam to Donahue) reg.no: TN 38 N 2260 by around 6.00 pm, couldn't note the name of the conductor . He asked me to show my bus pass and I did so. Despite showing him a properly approved government staff bus pass, he humiliated me in front of so many passengers for no good reason. I severely condemn his behavior and I strongly request the higher officials to take action against his unremarkable worst behavior and I do owe an apology.
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        Nagarajan78
        from Mannargudi, Tamil Nadu
        Jul 2, 2018
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        Address: Thanjavur, Tamil Nadu, 614625

        Dear sir,
        My father worked as a conductor in tnstc thanjavur branch till 2007. After he retired was receiving pension till the time he was alive. He was passed away on july 2017. Then we were inform the head office to transfer the pension scheme to my mother bank account as per the law. Till sep2017 she received in my father account after that from april 2018 start receiving in her account. Now from october 2017 to march 2018 for six months the pension amount has been hold by the head office. Now i am requesting you to kindly check and do the needful to credit whatever money balance to credit on my account. Looking forward to hearing from you. Please find below the details for your reference.
        Name: g. Karunamoorthy
        Post: conductor
        Branch:kumbakonam
        Id no. 79cr1097
        Retired date: 31/05/2007
        Wife name: k. Selvamani

        Regards,
        K. Nagarajan
        [protected]@gmail.com
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          S
          simon james
          from Krishnagiri, Tamil Nadu
          Jul 1, 2018
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          Iam traveling from cmbt to kumuli in a ud bus now, my concern is, even after charging such an enormous fare, can't you provide a decent bus for the passengers?
          1) window in jammed condition
          2) despite the travel time is 15 hours, no charging point for mobiles.
          3) even though so many good hotels available enroute, the crew used to stop the bus at a worst motel, to get commission from them.
          4) the bus is very noisy.
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            V
            vishwanathan gunaseelan
            from Vallam, Tamil Nadu
            Jul 1, 2018
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            Address: Dharmapuri, Tamil Nadu, 636705
            Website: TNSTC

            Hi,

            This is pathetic when you take the bus and you select the sufficient seat to sit. It is conductor choice to fill the bus he can move the single person to another where the person is not comfortable sitting itself.

            If a passenger first come first serve condition should get the choice if he wants to move to another place for not rather than conductor forcing him to move to another seat. If the other wants a seat he should wait for another bus to come and get his seat as i did to be comfortable.

            Very unhappy with this. Please take necessary steps. Thanks. I have seen many cases of this seeing other people suffer when it came to me i am writing this complaint.

            1st july 2017 - 5: 40 pm
            Bus no. At the subject line

            Vishwanathan g
            [protected]
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            Not providing proper ticket. For appropriate place. Scolded with bad words while asked about it. Bus number 21 . Erode district, government bus. take some action on the bus conductor.
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              B
              Baskar Sundaram
              from Uttiramerur, Tamil Nadu
              Jun 29, 2018
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              Address: 639104

              Hi sir, this is regarding the bad condition of one of the buses from kulithalai to chennai... Lots of passengers are using this bus in and around area of kulithalai for visiting chennai. Most of them are student's and employees who travel regularly in this bus. But the condition of this bus is not in good condition and lots of sound coming while running... So it deliberately affect passengers sleep and impacts the next day schedule of them... Bus number is tn45n 3636. I kindly request you to take necessary action in order to fix the sound issues which is coming. Thanks in advance! Konjam paathu pannunga sir!
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
              Vellore to Tirupattur TSS BUS no TN23 N2385 and ticket no 065279 date 26 06 18
              This bus have just one stop of Ambur but there are many stops
              I ask the contecter he told wrong ans to me he is tell me there is no bus for Highway travel
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                A
                Ananthgopal
                from Chennai, Tamil Nadu
                Jun 27, 2018
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                I am traveling to kasi theater (Near ashok nagar in chennai) to ambattur by using public transport. Every day d70 - tn 01 n8351 bus conductor was fighting with peoples. He isn't giving respect to the peoples. Consider my complaint kindly take action about this complaint. If you take action and that conductor changed his behavior, its help to people happy
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                Bus no. : TN 21 N.1804 (from Coimbedu to Kumbakonam). We were given a ticket of RS.221 each to reach Neyveli Arch as our destination!! While other Kumbakonam buses charge only RS.140 to the maximum! The price in this bus for an 'on the way' stop is too much! Kindly take required action regarding this.
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                  V
                  Velayutham Sikkal
                  from Chennai, Tamil Nadu
                  Jun 26, 2018
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                  Address: 611108

                  I am weekly 3 times travelling from ramnad to nagapattinam in tn68 0563 the bus exactly reached pattukottai at 10.15pm but again started at 10.45pm we need to wait for 1/2hr. Earlier driver and conductor took dinner near sethu bava chathram thrre also 1/2 hr rest. Then what is the reason to wait in ptk. This is very difficult for long travelling peoples to reach nagapattinam in untime there is no buses from nagapattinam to thiruvarur when it reaching. Hope you will take necessary steps
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    S
                    Sabari Arun
                    from Kumaralingam, Tamil Nadu
                    Jun 26, 2018
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                    Address: Kanyakumari, Tamil Nadu

                    Dear sirs/mam,
                    Its very hard to go papanasam or tenkasi from nagercoil.
                    All busses between nagercoil to papanasam, nagercoil to tenkasi was very bad in condition.. And its very lengthy route as u known...
                    Please look into this matter and help us to travel a safe journey.
                    Sir so please its our all hard request give a solution for this long time problems...
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                    They are giving ultra deluxe bus instead of AC bus. Time of the bus is 8.15. they are answering improperly. They are not refunding the amount immediately. They are telling big procedure letter things.
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                      J
                      from Tiruvannamalai, Tamil Nadu
                      Jun 25, 2018
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                      Address: Coimbatore, Tamil Nadu
                      Website: tnstc transport corporation Coimbatore

                      Bus conductur makes a woman to sit in his front conductor before departure... As all the seat are full.. Than after few kilometres distance covering.. He makes her to sit on the engine.

                      If he wanted to make her sit on the engine for 5 hrs travelling, he would have told about this before itself.. So that she can travel... On the next bus. As some old age ladies are waiting for bus.

                      The engine temperature is so high... One cannot sit more than 30 minutes.

                      Please take necessary action on the conductor.. As his main aim.. Was to full fill all the seats.. Making the lady passenger uncomfortable. He sat and slept well... U can view in left mirror..
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                      Conductor did not give 10 Rs balance even after I asked.

                      Bus no TN 01 N 9240

                      I travelled from Guindy race course to Ramapuram at around 8 am on 29-06-18. I gave 105 Rs for 15 Rs ticket and he returned 80 Rs. He did not give balance 10 Rs. Also he became angry when I asked.
                      Conductor of bus number TN-21 N 1829 from Chennai to tpt is not issuing ticket for srikalahasti, even there are empty seats.And it's the last bus at that time via srikalahasti.Because of that, i cancelled my journey and faced sleepless night on 23 June 2018.That conductor issues many tickets to skht people, but for me he was not provided.
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                        Tom vasnel
                        from Gingee, Tamil Nadu
                        Jun 24, 2018
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                        Address: 604110

                        Hello sir, im tamilselvan and im form tindivanam i take my be course in e. S engg college villupuram as i applied my student bus pass for my transportation to coming and going to villupuram, that pass will be eligible only in the villupuram depo buses. So in evening time form 4 to 6 pm no villupuram depo buses are available in bus stand to come to my hometown, all other depo buses are available at that time in those buses they wont accept my student pass, instead i have to pay for my bus fare and i have to return home, so it became very inconsistence for me please take an immediate action to solve issue, kindly give an special attention in behalf of me and all of my friends who having pass and getting struggle daily
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                        When passenger ask details about thier desination he deal the passenger rudely
                        both passengers are ladies so they want to know the desination.Bus route is chormpet to nilmicherry bus number is TN01N8010 or8012. kindly take action on that bus conductor
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                          Gautham Natarajan
                          from Bengaluru, Karnataka
                          Jun 24, 2018
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                          Address: Bangalore, Karnataka, 560066

                          Hi,

                          I am gautham from bengaluru, no air conditioned (Ac) buses from chennai to bengaluru and vice versa.

                          Currently ksrtc, tsrtc, apsrtc, prtc are upgraded to volvo, scania buses. They are providing efficient and comfortable bus services why not tnstc?. We don't want to upgrade buses to latest technology.

                          Please provide ac bus services from bengaluru to chennai and vice versa atleast

                          Thanks
                          Gautham
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            nisharag3
                            from Chennai, Tamil Nadu
                            Jun 24, 2018
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                            Address: Vellore, Tamil Nadu, 632011

                            After 1 a. M not even a single bus is plying from vellore to arani. Eventhough it is a short route almodt like over 100 people are standing for the bus for almost more than 2 hrs. The tirupathi thiruvannamalai express was the only bus to show up and the driver doesn't want to stop at kaniyambadi or adukkamparai. During unavailability what id he going to do by not even helping people at crisis.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                            I was traveling from Pondicherry to Chennai using prtc bus and I was charged for luggage that I was carrying.I was carrying only 2 bags and was charged for that.pathetic govt employees and their behaviour. When I asked them reason bus conductor started abusing.
                            Erode to Coimbatore bus TN 33 N 2944 time 4:45pm. Date:June 18, 2018 Monday.
                            The driver seems to be smoking during duty that too during driving. The ashes and the smoke disturb the passengers. He needs a warning, we suppose. Driver name not known. Thanks.
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                              Passanger 12
                              from Mayiladuthurai, Tamil Nadu
                              Jun 23, 2018
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                              I asked him to give a ticket from tambaram to mahindra city (Next stop to sp koyil) he charged 25rs... And he charged the same amount for a passanger who asked ticket from tambaram to chengelpet (9kms from mahindra city). Kindly warn this of people. They cheat peoples money.

                              They are making money by cheating us. How will the fare be same for two different places???

                              Date of journey:[protected]
                              Time : 8.40 pm (Bus started from tambaram).
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                              For the past few years, one bus goes from chennai through Singampunari to thirupathur. But currently the bus route has been changed and bus does not go through Singampunari. Due to this we are not allowed to get into Madurai bus also since Kottampatti stop is unsafe. So please provide a bus that goes through Singampunari at the earliest.
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                                iswarya ishma
                                from Chennai, Tamil Nadu
                                Jun 22, 2018
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                                Bus no : 0960 from Chennai to tanjore setc UD. They said they won't stop in between anywhere..only kumbakonam and tanjore they will stop which is not at all acceptable and not fair too.. I didn't face this kind of problem so far with setc..I called Chennai setc office many times but there is no response..this needs to be taken to the higher level..if not I will take this to consumer court as soon as possible.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  sugumar23
                                  from Chennai, Tamil Nadu
                                  Jun 21, 2018
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                                  Address: 631502

                                  Today 21.06.2018 morning kancheepuram bus stand outside signal am stop my car, suddenly a government bus was hit my car the number of
                                  Tn 21 n 1644.

                                  I asked the reason the driver said by mistake i have pressed accelerator

                                  Actually am going with my family with my 11 years old child, she got fever going to hospital suppose he hit me highly means my entire family got accident

                                  Please do something responsibility person.

                                  My car number alto 800 tn 14 m 3732`
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    Møhit Pàndìt
                                    from Chennai, Tamil Nadu
                                    Jun 20, 2018
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                                    I have gone to bus stand for uren they take 5rs for uren at matupaylm bus stand and they are missbehaving with people please do something about it poor people are offed with this...,... Pls.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Hariom Jashnani
                                      from Mumbai, Maharashtra
                                      Jun 20, 2018
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                                      Respected authority,
                                      Bus driver and ticket collector of the above bus number (Rameshwaram to kanyakumari) is behaving rudely even though there is place to sit in front he is telling me to get up because he want to keep that seat for his relatives. When i asked the name of ticket collector he refused to give the name.
                                      Please pay attention to resolve this ego issue with the driver and bus conductor.

                                      Regards.
                                      Hariom jashnani.
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                      TN 39 N0085This bus route tiruppur to Theni, i am traveling to this bus[protected], night 1:00 O' clock bus start from tiruppur bus stand. This bus conducter passenger receiving to much of travel Fare. Ex: tiruppur to devathanapatti. Other bus fare 125 rupee's but this collecting 130 rupee's from public people .
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                                        covaigopi
                                        from Bengaluru, Karnataka
                                        Jun 20, 2018
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                                        Address: Krishnagiri, Tamil Nadu, 635109

                                        I travelled from hosur to bangalore just now. My bus number is tn 29 2426. Conductor name is mohammad rashid. When i bought ticket he gave (46+12/-) 58/- rupees ticket and not returned 2/- if my change. I asked my change when i was about to get down at my stop in madiwala. He gave the change but asking me return ticket to him. When i asked why, he mentioned he need to write on the ticket that change is returned. Then i asked it was not written when you gave the ticket to me and what sake you need the ticket he didn't answer me.. Then he asked do you want this ticket for claiming purpose so i said yes (I understand that is a only way for me to get my ticket back from him) then he returned my ticket.. I noticed that he had lot of such tickets took back from passengers who travelled. I am pretty sure that he is going to re-use those tickets for the new passengers getting in.. This is total misuse of government /public money. Pls catch hold of him and take necessary action against him.
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                        Hi sir, on monthly basis we are travelling to melmalaiyanur for ammavasai day. The Chennai buses are standing in the queue almost an hour and lot of traffic issues also there, but no traffic polices are not there to clear the traffic. Please take some necessary action on this and help us.
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