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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 160

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S
Sheik Abdul Sulthan
from Morena, Madhya Pradesh
May 19, 2018
Jul 21, 2023
This thread was updated on Jul 21, 2023
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luggage fare collected for mixie

Address: 631002

I was travelling arakkonam to chittoor in bus @6.50 am. Vizhupuram depot bus. The conductor collected fare for carring mixie in the bus which is no more weight than 1kg. The conductor behavior was very bad, he used the word "ey ticket vaangu". Bus no. Tn21n1660. Why i need to pay when there is a rule to buy ticket if luggage weighs more than 30 kg....
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Prasanth Shone
from Gudiyattam, Tamil Nadu
May 18, 2018
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Address: 636009

I am traveling from coimbatore to salem on government bus in 18/05/2018.in the bus, led lights shows only three cities called avinashi, perundhurai and bhavani byepass. But the bus went karumathampati, perumanallur and chithodu. I have asked about this details to the conductor. But he refused to answer me and scolded me in unnecessary words. I'm very stressed due to his approach on me..

Bus number - tn 30 n 1559
Time - around 7.30 to 10.00 pm
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
I have booked a ticket from chennai to madurai..As my connecting train is delayed I'll not be able to reach chennai on time... I'm unable to cancel the e ticket departing at 9a.m .. I'm trying to cancel from 6:15a.m.kindly reply me what to do

worst approach against passenger by conductor - Comment #3103328 - Image #0
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    divya.divi2412
    from Bengaluru, Karnataka
    May 18, 2018
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    Bangalore setc (Tnstc) contact numbers are incorrect. All the numbers mentioned in all the sites were not reachable or not working.

    Setc bangalore contact nos:[protected]/[protected] /[protected] /[protected] /[protected]/[protected]

    Pathetic service. My pick up point is st. Johns hospital bus stop madiwala bangalore, i reached pick up point 30 mins before and was waiting for 2 hours, not sure whether bus started from shanti nagar or not, or whether bus crossed my pickup point or not. I wanted to reach out to setc to know the status of the bus but there was no contact. Got really frustrated. Finally i had to cancel the trip.
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
    May 18, 2018
    Updated by divya.divi2412
    T24768866 - PNR No. of the bus. If you require any further details please drop me an email.
    Amount debited but ticket not booked Today. I had booked a ticket from Chennai to Salem on 17 May 2017 (20:10; ultradeluxe) . Amount Rs. 381 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refundamount.

    Regards,
    Praveen
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      sweety ss
      from Madurai, Tamil Nadu
      May 15, 2018
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      Address: Dindigul, Tamil Nadu

      Bus no tn57n1795 dindigul to karur tuesday shift 9am driver is reserving seats for a regular passenger & not allowing other regular passengers to sit even if we board the bus in the previous stop... When asked about this he replied as only he can allow to sit only the faces he know in the reserved seat. Such a partiality shown by public servants is not acceptable... Public transport is for everyone. Providing seats only to known faces is not a fair thing for public servants...

      Please take necessary actions...
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        S
        Sugan Don
        from Kadayanallur, Tamil Nadu
        May 15, 2018
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        Address: 605501
        Website: TNSTC

        Yesterday[protected] i travelled with my family, (Me, my wife and my 2 year old son) from salem to cuddalore.
        First of all i want to thank the driver and conductor for bringing us carefully without any trouble and even their behaviour was also neat and good. Condition of the bus also not that bad.

        The main issue i faced was the travelling time and the speed of the bus.

        I don't know whether there was any issue technically as the bus never crossed the speed of around 60 even on national highway.

        We started at around 3.10 pm in salem and reached cuddalore at 9, almost six hours for nearly around 200 kms.

        It was really painful to sit that much time for just 200 kms (Approximately 208 km - courtesy google map), surely i am not a big fan of rash driving or for drivers who tries fancy things but this is just unbearable.

        Just spare a thought for my two year old son's difficulties because the seating is just a typical one. Had it been setc we could have managed as seating would have helped us a lot.

        The worst part is the bus stopped in almost every stop and spent most of times in service roads instead of nh.

        I haven't seen a town for this much distance and sorry to say this we might have reached earlier had i been chosed aprivate or even some town buses courtesy tn32 n 3738 for that thought...
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        May 15, 2018
        Updated by Sugan Don
        Yesterday[protected] I travelled with my family, (me, my wife and my 2 year old son) from SALEM to CUDDALORE.
        First of all I want to thank the driver and conductor for bringing us carefully without any trouble and even their behaviour was also neat and good.Condition of the bus also not that bad.

        The main issue I faced was the travelling time and the speed of the bus.

        I don't know whether there was any issue technically as the bus has never crossed the speed of around 60 even on National Highway.

        We started at around 3.10 pm in Salem and reached Cuddalore at 9, almost six hours for nearly around 200 kms.

        It was really painful to sit that much time for just 200 kms(approximately 208 km - courtesy google map), Surely I am not a big fan of rash driving or for drivers who tries fancy things while driving but this is just unbearable.

        Just spare a thought for my two year old son's difficulties because the seating is just a normal one. Had it been SETC we could have managed as seating would have helped us a lot.

        The worst part is the Bus stopped in almost every stop and spent most of times in Service roads instead of NH.

        I haven't seen a town for this much distance and sorry to say this we might have reached earlier had I chosed a private or even some town buses courtesy TN32 N 3738 for that thought...
        May 15, 2018
        Updated by Sugan Don
        Yesterday[protected] I travelled with my family, (me, my wife and my 2 year old son) from SALEM to CUDDALORE.
        First of all I want to thank the driver and conductor for bringing us carefully without any trouble and even their behaviour was also neat and good.Condition of the bus also not that bad.

        The main issue I faced was the travelling time and the speed of the bus.

        I don't know whether there was any issue technically as the bus never crossed the speed of around 60 even on National Highway.

        We started at around 3.10 pm in Salem and reached Cuddalore at 9, almost six hours for nearly around 200 kms.

        It was really painful to sit that much time for just 200 kms(approximately 208 km - courtesy google map), Surely I am not a big fan of rash driving or for drivers who try fancy things but this is just unbearable.

        Just spare a thought for my two year old son's difficulties because the seating is just a typical one. Had it been SETC we could have managed as seating would have helped us a lot.

        The worst part is the Bus stopped in almost every stop and spent most of times in Service roads instead of NH.

        I haven't seen a town for this much distance and sorry to say this we might have reached earlier had I been chosed aprivate or even some town buses courtesy TN32 N 3738 for that thought...
        May 15, 2018
        Updated by Sugan Don
        Yesterday[protected] I travelled with my family, (me, my wife and my 2 year old son) from SALEM to CUDDALORE.
        First of all I want to thank the driver and conductor for bringing us carefully without any trouble and even their behaviour was also neat and good.Condition of the bus also not that bad.

        The main issue I faced was the travelling time and the speed of the bus.

        I don't know whether there was any issue technically as the bus never crossed the speed of around 60 even on National Highway.

        We started at around 3.10 pm in Salem and reached Cuddalore at 9, almost six hours for nearly around 200 kms.

        It was really painful to sit that much time for just 200 kms(approximately 208 km - courtesy google map), Surely I am not a big fan of rash driving or for drivers who tries fancy things but this is just unbearable.

        Just spare a thought for my two year old son's difficulties because the seating is just a typical one. Had it been SETC we could have managed as seating would have helped us a lot.

        The worst part is the Bus stopped in almost every stop and spent most of times in Service roads instead of NH.

        I haven't seen a town for this much distance and sorry to say this we might have reached earlier had I chosed a private or even some town buses courtesy TN32 N 3738 for that thought...
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          Santhosh Khanna
          from Chennai, Tamil Nadu
          May 14, 2018
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          Address: 620001

          Dear sir,

          Yesterday (13th may, 2018), we traveled to chennai from trichy. (4.00pm to 11.30pm).

          Bus no: tn45 n 3234

          It was a very worst experience for us. The bus was not having proper head lights and horn. Driver was struggled a lot.

          Conductor was sleeping sitting in the front seat. Driver is also sleepy. When we ask them about this, they started screaming and used bad words.

          Both conductor and driver were not shown or tagged their name/number badge on duty.

          When we ask for the balance money, the conductor is telling that he will give the change in villupuram then thindivanam and finally passengers got the change from the co-passengers and solved the issues.

          Please look into this issues.
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            K
            Karunabharathi
            from Mumbai, Maharashtra
            May 4, 2018
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            As i am travelling from thiruvallur to chengulpattu daily, but buses are not taking at the proper time. As they take according to the driver and conductor timing, today was very worst condition happened, the morning bus 7.30, 7.45 and 8.00 clock buses were didn't come, they started the bus at 8.10, which was very difficult for us to reach the office. These condition happens weekly once, as we ask the transport officer at the bus stop he replying very coolly like bus didn't came,
            So kindly take the proper actions for this, as public was suffering a lot.

            Then the bus count for this root is less as many people travelling so kindly increase the bus counts.

            Thank you
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            I am waiting for the bus in murugan nagar which is a stop next to NGGO colony towards mettupalayam. Its been nearly more than half an hour and 7 buses crossed my way. But no buses had stopped. I m in a urge to donate blood. If the person dies, will the transport commision take responsible for that? Even i couldnt contact complaint services
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              Bhava Ganesh
              from Coimbatore, Tamil Nadu
              May 3, 2018
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              Address: 600082

              This is not fair... Today I'm waiting more than 1hr in mint bus stop for 8B bus... Bt its not coming ... Not only me everyone have a trouble bcoz of bus late... Pls take immediate action...not only this time many times it happens... Bus is not coming on time... I face so many prblms bcoz of this bus late... In morning time there is only one bus in dippo... Pls take action for this prblm...
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
              Sir I am sathish from vellimedupettai, today travelling vellimedupettai to tambaram exp.I want go tambaram, conductor given 3 tickets and separate place.one is v.m pet to tindivanam two is tindivanam to perungalathur.three is perungalathur to tambaram. Is there any roule going on .Why conductor given three tickets,
              Regards,
              Sathishkumar.M
              Travelling sriperumbudur from Kanchipuram at bus no TN 21/N -1390 on[protected] around 8.30 am. It is a all bye pass Ryder bus regularly they are Charge 35rs for sriperumbudur but the conductor collected 65rs from all sriperumbudur passengers.

              Kindly do the needful
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                S
                Santhoshkumaran K
                from Bengaluru, Karnataka
                May 2, 2018
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                Address: 631553

                Hi,

                There are some villages at the route from kanchipuram to thakolam koot road near arakkonam. There are no bus services lot of people's are leaving the villages because of this issue. Am from pichivakkam village 631553. We request to provide the transport facility. Private buses are also not arriving at time. There are no more any other transport facility are there. We request to provide basic things like transport hospitality schools do the needful for people's survive
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  A
                  Annamalai venu
                  from Namakkal, Tamil Nadu
                  May 2, 2018
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                  Address: Tirupur, Tamil Nadu, 641603
                  Website: Tamilnadu state transport corporation

                  No coimbatore to tirupur bus is stopping at cit and cmc bus stops. They tell us to get down the bus in hopes college bus stops, but there too they are not stopping at the bus stops properly. Please take an immediate action. Many people are getting affected by this. If we dont have the required change they are telling us not to climb the bus. Hoping for an immediate actions for these issues.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                  Iam from karur ...iam standing at kumarasamy kolipannai busstop..2 buses were crossed..both the buses don not stop at the bus stop..we girls can stand for how any hours..there are many..old people also..for what use buses are operating???
                  Salem to Edapaadi route
                  TN 30 bs 7777
                  Jeyaprakash bus service
                  Time 6:00 pm

                  Conductor is not allowing my wife to sit inside the bus since we are supposed to get down in Seeragapaadi. He is talking rudely. Please take a complaint against the driver and conductor.
                  Cumbam to ramaswaram bus 3 days bus back side high sound at not maintaining this bus govt staffs traveling time plce maintain bus number tn 59 n 2153
                  Dear sir / Madam,

                  I have booked a ticket (setc Tamil Nadu ) on 26th April 2018 morning 9.28 am. due to some technical error my transaction failed. so they have debited my amount, but i did not get any conformation of ticket. i need my refund. when i will get my money back. to whom i can ask further details.? can you please kind a solution.?
                  TN33N1950 is the bus number and the conductor name is Mr purusothaman, who says I will stop the bus in each stop and loaded the bus with 80 people
                  Today on 3rd May 2018, i was driving from Camp road to Sholingalnallur, at Pallikarani junction the BUS DRIVER of TNSTC bearing num TN-01 N-8789, post signals recklessly drove on me and over took from left breaking my LEFT MIRROR I am astonished the attitude of the driver shouting to give POLICE COMPLAINT and do SHOUTING what ever you want to do.
                  My self and sister travel from mettupalayam to COIMBATORE on 01/05/2018 I was sitting back side my sister is in front . She already took ticket for all 4 member without knowing I also took ticket .once I come to know I ask conductor for refund but he refused to pay place take necessary action on him

                  TN 38 BB 8199
                  Time :6:30 to 7:30 pm
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                    Inclined scorpio
                    from Chennai, Tamil Nadu
                    May 1, 2018
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                    Address: Chennai, Tamil Nadu

                    Bus no. Tn 25n 0472
                    On 31st march at 4:15 am (Morning)
                    We took the bus from. Tabaram to potheri...
                    Initially the bus driver told us less amount as we confirmed from him... But after just 5 min of travel the conductor came and starts demanding 3 times the money the driver told us (We were 4 friends)... As all the people in bus were tamilians we could not raise our voice and a person sitting behind starts following the conductor and forcefully starts asking for the money... We told them that driver told us about less money... Them they start saying "driver knows nothing here"... So we told them to drop us at the current position but they didn't and forcefully asked for the money...*tamil* *nadu* is already famous for the behaviour they show towards their fellow nation... Especially towards us - north indians... And after this it was all hatred we are filled up with and that's why we want to leave from here...
                    Would like to add one more thing... As the conductor took money from us he didn't gave any ticket... He puts the money in the pocket and starts laughing after we got down...
                    Nice hospitality people 👍
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                    Request sir
                    i will ticket book chennai to velakanni 02.05.18 in TNSTC
                    Ticket Fare Rs.926 Debited in my Bank Account But
                    Booking Details Not View whatever broblem i dontknow so pls
                    refund my cash.
                    bank details.
                    Vijayakumar
                    Kotak Mahindra Bank
                    Ph.[protected]
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                      Radhakrishnan Ayyappan
                      from Mysore, Karnataka
                      Apr 30, 2018
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                      Address: Tiruvannamalai, Tamil Nadu
                      Website: Google

                      Today (30/04/2018) i travelled from chennai to tiruvannamalai at 4.40pm in 1to 5 express bus. Normal duration travel time is 4 hrsin this route. But, this bus entered tiruvannamalai at 9.55 pm only (I. E.5 hrs.15 minutes). Reason is - 45 minutes at highway motel. Stopping at all bus stops. Kindly take severe action against these driver and conductor. Bus details - tn322970.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        Subaram Kumar
                        from Alappakkam, Tamil Nadu
                        Apr 30, 2018
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                        Address: 603301

                        From perukulathur to melmaruvathur there is no bus in festival holidays. During chithra powranami time thiruvannamalai buses only frequently available. Even they are not allowing passengers to standing in a bus, some of the conductors speak irrespectively. Please teach them to how to behave with passengers and also please provide more buses on that route
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                        Bus conductors charging extra luggage cost for carrying luggage in local bus with bus number
                        CWJ 0042
                        TN 01N-9850
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                          Shona S
                          from Thiruvananthapuram, Kerala
                          Apr 30, 2018
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                          bus boarding point change. and bus left before passenger arrival

                          Address: Kanyakumari, Tamil Nadu, 629165

                          The ticket was booked from marthandam to coimbatore for my sister, who is a college student. We were waiting in the bus stand for so long and when enquired it was told that the bus starts only from nagercoil and the passenger can be sent in some other setc bus till nagercoil. Hence the passenger boarded another sect - chennai bus to nagercoil.

                          On the way, the conductor of the chennai setc bus contacted the driver of the coimbatore...
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                          Deepa Jeyaraj
                          from Chennai, Tamil Nadu
                          Apr 29, 2018
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                          On 11.04.2018 aroung 7.15 pm, i went to renew my 1000 rupees bus pass. Tambaram bus renewal counter has 3 counters, the counter in which i was standing consist of 6 to 7 people waiting in queue. When my turn came the counter staff (A thin man wearing specs of average age) said that the old id card which i possessed is not valid and need new one and advised to bring my aadhar card xerox along with photograph. I said i do not have any aadhar card xerox, so that man said to bring these next day. With no option left i return home. That man is using this techniq to reduce the rush of the passenger and delaying it purposely. After office hours returned with tiring day, we passengers are waiting in queue to complete this process. As a female i would have shouted but i didn't want to loose my temper. Hence kindly look into the matter else passenger like us will have run twice to obtain our own pass for no fault o[censored]s.

                          Thank you.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            Yuvarajcim
                            from Hyderabad, Telangana
                            Apr 29, 2018
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                            Address: 560068

                            Hi team, i'm not sure this is the right place. However would like to bring it your notice that most of the government bus drivers in tamilnadu and karnataka doesn't on indicators when take a turn. Also they just block the signal by stopping the bus in signal itself and take turn with no signal. Most of the time not stop in right place. Wondering all drivers passed tests and experienced still making mistakes desperately. This costs many lives and affecting many families. Is there a way that they are instructed every time on this issue and punished seriously. Can rto or someone inspect the driver when they are in work and identify their negligence. Requesting this during road safety week. Kindly take care
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              Suchitra Venkatesan
                              from Avinashi, Tamil Nadu
                              Apr 28, 2018
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                              Address: Karaikal, Puducherry

                              Dear sir
                              We two ladies, travel from karaikal to sirkali, and boarded into a puduchery bus saturday[protected] evening 6pm in to the bus with no tn68-0076. The bus conductor is behaving in a bad way to board us into the bus. He is illtreating us to travel in the bus, since we travel shorter distance. This was done to some old people, and illiterate people also. We felt very bad in that situation. Kindly look into the issue an take action on the conductor, so that similar issues will not occur in future. We, the public people should not be illtreated by the transport employees. This is my request. Kindly take action on this.
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                Vijiengr
                                from Coimbatore, Tamil Nadu
                                Apr 28, 2018
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                                Website: www.tnstc.in/TNSTCOnline

                                Debited amount without booking
                                I was booked the tiket in http://www.tnstc.in/TNSTCOnline/ website for chennai to kumbakonam on 28th april 2018. I was selected the seat, bank transaction also done. I have received the debited message statement from icici bank also. But, in that website, it shows "transaction faile, your tiket was not booked".

                                Username: vijiengr

                                So, as soon as possible, return that amount to my account.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  Dr.siva chidambaram
                                  from Chennai, Tamil Nadu
                                  Apr 28, 2018
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                                  Im dr. Siva chidambaram working in pudukottai government medical college.. So every week im going to my native place tirukoilur to see my wife and parents... Every week they are putting ticket for tirukoilur but not entering tirukoilur... Instead they are going in bypass.. This cause severe difficulty for me to walk from bypass to tirukoilur busstand.. Kindly look into the issue as early as possible... This is happening every week..
                                  +1 photos
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    Wodeyar
                                    from Bengaluru, Karnataka
                                    Apr 28, 2018
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                                    I am traveling from bangalore to chengam. I was carrying a bag.. It weights less then 3kg.. But the conductor asked extra charge for it. If i ask why, he replies "i[censored] need come or get out of the bus" in rude manner.. He talked very rudely to costumer.. Please look it. And ask them to follow the rules and talk in polite manner.

                                    Bus number tn25n0182.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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