Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Time:7.57 the bus name rathna, the bus didn't stop in samathuvupuram
Time:8.10 tnstc goverment bus didn't stop in samathuvupuram
My daily routine work delayed 30 mins
As per the government rules for samathuvupuram is all government and private bus to at the bus stop
You didn't warn them let clear the bus stop why the waste build at samathuvupuram bus stop

Hello sir, I'm working in government sector and i need to be present in office at 8 am. Im traveling from Rasipuram (Namakkkal district) to Edappadi. As i need to catch the 6AM Bus from Rasipuram, so that I can catch another bus at Kakkapalayam to Edappadi. But the bus which I'm traveling bus no:15 not starting from Rasipuram busstand and it's getting start from Rasipuram depo. It happening frequently and I'm unable to reach office regularly on time. So please do the needful.

Moreover 100 people are waiting for chenani bus. Here Chennai buses are not available. Only buses from Salem to chennai reach here with filled seats.No places for standing and many people sitting in bus's pathway. All buses from salem are fully crowd, how we get seats. No proper buses from kallakurichi to chennai. If ask Tamilnadu state transport corporation, they say answers like, in kallakurichi you will get bus by 3.30am. Should I wait 11.30pm to 3am. I am not only the person suffering. And this not the first time, fourth time.May 2 it's not even May 1, but still am not getting any buses. Could you please take corrective action?

I was waiting for the bus in Bangalore and i came across Salem bus with is via electronic city (TN 29 N 3074) i went into the bus and asked for the ticket for electronic City toll and they told me the ticket cost was 75 rs and i refused to pay, the conductor forcefully made me to get down the bus. I'm facing this issue every single day.
Please look into the matter and do the needful.
Thanks and regards
Angel Theressa

Date[protected]
My Phone No. [protected]
We are 5 Senior Citizens booked 5 tickets from Neyveli to Chennai on[protected] in AC Bus ID No. V- 2434 in Route No. 199H.
PNR Y43322536.. Trip Code 1430NEVCHEVV05A
Seat Nos, 22, 23, 24, 25 & 26 AIRCONDITIONED SERVICE.

On that day we all 5 Senior Citizens aged between 60 and 72 were travelled in that Bus, in which in our side The AC did not function. The same was complained and the driver and conductor failed to RECTIFY the Ac and we all were made to SWEAT and difficult to breath Properly due to that . Very pathetic service and maintenance of AC in the completely covered Bus. we have suffocated till we reached hennai.

We have lodged a complain in Mobile nos. from Google search [protected] and [protected]. They have informed that on the way at Tindivanam it may be RECTIFiED / REPAIRED. But entire journey of %.00 hours 15 minutes was a suffering only. Even I had sent SMS & message in Whats app to Minister for transport in his mobile number [protected] which I got from TN Government Sit.

I booked my tickets from Salem to Chennai via on 01/05/2023 through TNSTC Mobile App.The ticket was not confirmed but the amount of Rs.4720 was deducted from my account.

OB Number : OB22070730

Kindly Refund the amount as soon as possible

Dear Sir/Madam,

I am writing to express my disappointment and frustration regarding a recent incident that occurred while travelling on your bus service.I am 19 year old college student who is traveling from Tiruppur to Coimbatore.

Earlier today, I boarded one of your buses at my usual stop, and everything was going smoothly until we reached my intended destination. The conductor had not come to collect my ticket, and I was unable to locate him in the crowded bus. I had no intention of avoiding payment and was more than willing to pay my fare.

When I attempted to ask the conductor about my ticket, he became extremely rude and unprofessional. He accused me of not having a ticket and threatened to drop me off at the next stop, which was not my intended destination.

To my dismay, the conductor followed through with his threat and dropped me off in the middle of a heavy downpour, far from my intended destination. I had to walk several blocks in the rain, which left me soaked and caused me a great deal of inconvenience.

As a customer, I am deeply disappointed with the conductor's behavior and lack of professionalism. I expect to be treated with respect and courtesy when using your service, and the way I was treated today fell far short of that standard.

I request that you investigate this matter and take appropriate action against the conductor involved. I also urge you to ensure that all your conductors receive training on how to handle such situations professionally and respectfully.

I hope to receive a prompt response from you regarding this matter.

Dear sir,
Today (01.05.2023) morning I was traveling in 570 bus towards Velachery from ekkattutangal. My get down point was tansi Nagar. But conductor said it's not possible to stop bus there. So I gt down at Velachery bus stand. But that bus actually stopped at tansi Nagar. Since it was morning 5 o'clock and I was traveling alone I felt quite uncomfortable to walk in that time to tansi Nagar.
Bus Number is : TN 01 AN 3831

Government buses from Thiruthuraipoondi to Thiruvarur not stopping at Thiruvarur Railway station. Buses are stopping at old bus stand near station but it is hard for passengers to walk from old bus stand to thiruvarur Railway station. Requesting all buses to stop at Thiruvarur Railway station.

I travelled at Kanchipuram to arcot bypass. Generally I'm not interest to travel in private bus. So I already waited for an hour to travel in government bus with available of seat. Finally I got Kanchipuram to vellore bus (TN 29 N 2949) and also got seat. But in between the travel, the conductor said, don't sit arcot passangers, only sit vellore passangers. How can they telling this. Kanchipuram to arcot also travel time of an hour. And the bus fare of rs 47. Is he right in saying that even if I pay 47 rupees and travel for an hour, I should not sit on the seat? I feeling very bad about it.

Greetings. I have booked my ticket from Chennai to marthandam on 30/04/2023 at 4.50 PM. But that bus was cancelled and I was asked to go in 4.30 bus . But the conductor in 4.30 bus refused to take me in that bus . He didn't wait for me he just took the bus and went away . Because of this I have faced lot of struggle. How this conductor can behave like this ? I have booked for 4.50 bus so I came to that timing only i.e.4.40 I came but he didn't wait for me even 15 minutes. As well as a lawyer and a general public i strongly oppose this this . So I kindly request you to take action against him.

Hello, today bus TN29N3180 bus driver had caused accident toy car while turning on one of the signals in Bangalore, ramag d headlight, bumper and side panel of my Tiago car, and has refused to accept his fault. He didn't pay any money towards damage caused, kindly look Ibto this.

I along with 6 family members boarded on bus no TN 32N 4450 at chidambaram on 30.4.23 at 11.50 am. Since we are travelling to pondicherry the bus conductor asked us to get down harshly since passengers travelling to chennai can only board. Is there any such rules. No half way passengers are allowed, this is the statement given by bus conductor. Kindly take action....

I cancelled the ticket 2days before of my journey till now I didn't get the refund kindly check the progress it's been 3 days
Here is the ticket details
TNSTC Corporation:SETC, PNR NO.:T43371714, From:BENGALURU To CHENNAI-PT Dr.M.G.R. BS, Trip Code:2315BANCHE, Journey Date:01/05/2023, Time:23:15, Seat No.:19, 20.Class:ULTRA DELUXE, Boarding at:SHANTHI NAGAR BS.

I cancelled the ticket before 2 days of my journey till now the amount not been refunded
Here is the info about the journey
TNSTC Corporation:SETC, PNR NO.:T43371714, From:BENGALURU To CHENNAI-PT Dr.M.G.R. BS, Trip Code:2315BANCHE, Journey Date:01/05/2023, Time:23:15, Seat No.:19, 20.Class:ULTRA DELUXE, Boarding at:SHANTHI NAGAR BS.
The ticket details are provided

Conductor mobile : [protected]
Vehicle No : TN01AN3353
Route No : 831UD Bangalore to Chennai

Booked seat 13W for my brother. He bad informed the conductor an hour earlier that he would be boarding from St John's hospital. When he boarded the bus, the conductor had already given my brother's seat to one among a bunch of ladies who boarded the bus with no prior booking. The conductor has asked my brother to travel in the single seat next to the door. How can he sleep?? Everybody leads busy lives and we book seats because we need the rest. When asked about it, the ladies refused to budge and both them and the conductor spewed rude and degrading remarks at my brother. Such rude behaviour! After much argument and bad remarks, he gave my brother 21W
Why not do this earlier? The conductor's behaviour need to be checked so that there isn't anything like this later. I am deeply upset and hurt this happened. Kindly take the necessary action to end this. This happens a lot.

I tried to book bus tickets from banglore to chennai on 29 April for rs 500. The money got deducted. But the bus ticket dint get booked.
Travel date 29/4/2023
The page showed error occured.
Money dint get reversed
Ticket dint get booked too

I'm traveling from Coimbatore to Trichy in TNSTC bus (TN 99 N 0496). The bus stopped at a tea shop near manavasi for break where the drivers and conductors got supplies of tobacco products like Nizam and Pan Masala for free and for consumers they charges extra money for everything including water bottles. They are selling water bottles for 25 Rs more than MRP.

This is to file a complaint on the bus driver and conductor for skipping two bus stops and not stopping at maximum halt (Kalampalayam, Workshop Stop). Even though the bus is free the driver is not stopping at the respective stops. Many women who are moving to work at the particular stop are suffering a lot..Pls take necessary action

ஐயா வணக்கம், நான் காஞ்சிபுரம் முதல் நாகப்பட்டினம் வரை 26/04/2023 அன்று TN01AN3379 என்ற பேருந்தில் முன்பதிவு செய்திருந்தேன். பதிவு உறுதி செய்யப்பட்டு எனக்கு வந்த குறுஞ்செய்தியில் நடத்துனரின் கைப்பேசி எண் [protected] என்ற எண் குறிப்பிட்டபட்டு பேருந்து நேரம் இரவு 10 மணி என குறிப்பிடபட்டிருந்தது. ஆனால் பேருந்து 10 மணிக்கு வரவில்லை. நடத்துனருக்கு கைப்பேசி எண்ணிற்கு தொடர்பு கொண்ட போது அது ஸ்விட்ச்ஆஃப் என்று வந்தது, பேருந்து வருமா? அல்லது வராதா என்ற அச்சமும் எழுந்தது. எனவே இனிவரும்காலங்களில் நடத்துனரின் சரியான கைப்பேசி எண்ணை தரும்படி கேட்டுக்கொள்கிறேன் இப்படிக்கு பேருந்துபயணி