Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I was traveling in a car and returning to valparai town from korangmudi, it was a short forest road. Suddenly i found a bus with high speed and covering the full road, there was no room for us to even stop the car. The driver was using his phone while driving. He didn't even stop the bus. He was casual about this issue. There is a deep steep and i escaped in a fraction.in no time i would have met in an accident and it would be a huge loss for me.

Driver name - ramar pandi

Today i am travelling from ramanathapuram to mana madurai in government bus.. The bus conductor angry to one passenger.. Because a poor passenger have a bus pass but a bus pass. Was little old... So the conductor angry about the poor passenger.. I am not accept the bus pass.. And sold the passenger.. So plz take action.. The bus root is rameswaram to madurai...

Dear concern,

I have booked the ticket in online for my travel from Chennai to Aruppukottai for 27th May 2017 for ultra deluxe but when I saw the bus I was stuck because bus is in that condition the attachment for your reference.

Secondly I have booked through online where seat alignment and dimensions were different and in the bus it was different when I ask to driver or conductor they were not answered me properly. This journey make me so uncomfortable.

I need remedy explanation for this.

Hi team,

I travelled in bus no tn - 28, n -2381 on 26/05/2017. I boarded bus in hosur @ 11.30 p. M and reached panruti @ 6.20 a. M which is 2 hours delay. Driver was sleepy and passengers felt 3 near accidents. Conductor did not give balance to 5 persons in bus and asking them to get the amount when they travel in same bus next time. Pls take necessary action.

Thanks,
Naveen

I would like to know on what basis air conditioned Volvo bus service was stopped from Chennai to vellore and back.
There are so many people who travel to between these places on a regular basis. Chennai needless to say has a number of top universities and colleges and vellore prides itself in having two world renowned colleges. There is hence a constant commutation of students between these places.
I hope that you will look into this and give me a response. I hope that air conditioned buses will be restored.

Dear sir,
Thirumangalam to mattuthavani via airport bus stop mandella nagar during the night hours 12am to 6am till no government bus cannot go that side so many passenger waiting to go mandela nagar all buses go periyar way thirumangalam to mattuthavani. Am sorry to ask one question in wat purpose morning hours all buses come mattuthavani to thirumangalam via airport mandela nagar bus stop wait to pick the passenger night time y u cannot do this... So many passenger like small kids, aged ladies, gents, disabled person are waiting so many hours wait in thirumangalam. So we all r need a immediate action to solve this problem otherwise once again sorry to don't pick the passenger morning hours also we all are not plan to mandela nagar stop. Kindly solve this problem as soon as possible. Thanks for reading we all believe u sir...
Thanking you urs truly
Indian public

Route: erode to bangalore (Express via mettur)
Date of travel: 21/05/2017
Bus time: 10.30pm

I am a frequent traveler from erode to bangalore. I forgot to book the ticket to the above mentioned bus on 21/05/2017. The same day night, i approached to the bus conductor and he said 4 tickets are available and he gave ticket for rs.175 and he asked rs.200 for this.
I told the conductor the ticket amount is 175 why you are asking 25 extra. He said, in case if you are booked the ticket through online you have to spend 220 so give me 200.
Please take a necessary action.

Also the same conductor is not allowing the passengers to travel with e-ticket (Paper less). The e-ticket purpose is to save the trees and reduce the paper based document. But tnstc conductor are not at all allowing the passengers to travel with e-ticket.

Please take the necessary action.

Booked a ticket from bangalore to trichy for journey on 20th may 2017, 9:30 am, having boarding point at madiwala police station. I received only mail saying seat no.3 and seat no.4 are booked. I reached boarding point 15 minutes before (At 9:15 am). No message to mobile is received regarding ticket booking, regarding bus number and no one called me (Driver or conductor) at the boarding point.

I called the tnstc customer care number 100 times. 50 times it was not connecting saying voice message as busy. 50 times it rang and no one picked up. I tried so many numbers on the tnstc website, no one has picked (It is better to remove the stupid tnstc website).

Conductor or driver should have minimum common sense to call after reaching the boarding point, or tnstc should have minimum common sense to send ticket details like bus number to mobile number. There are so many id-numbers on the e-ticket sent to mail. I checked each and every bus whether any of the number on e-ticket matches with bus number. Nothing matched. I waited for 3-hours and my entire trip got disturbed because o[censored]seless stupid tnstc.

I want my rs.776/- back which was deducted for ticket booking. If the driver or conductor forget to call, tnstc should arrange that money from conductors pocket.

Otherwise i will file a case against tnstc for robbing my money and not providing bus facility.

I was beaten up by the conductor and driver of no 157 (Kanchipuram - Kalpakkam) registration number TN-21 N 1581 at Chengalpattu today at 8:40 AM.
I was having a small box of mangos which the conductor refused to let in. I ignored him and started boarding the bus. I was man handled by the conductor, he tried hard to push me out. I resisted holding to the bus tightly. He stated beating, while a couple of passengers joined him.
Left with no option I started to get down where I met the driver. He dragged me out of the bus and slapped again and again. tore my bag, shirt and damaged my luggage.

Dear team,

Myself raj &we are frequent travellers from vellore to bangalore until electronic city or hukur gate.. Half of the bus conductor charges 135 rest half of them are charging 156, when they issue the ticket it says from vellore to bangalore not mentioning the exact location. This happens vice versa (If we travel from electornic city to vellore few charges 135 most of them are asking to pay 156 which should not be the case.

Just because conductor need to show the collection amount huge for his incentives we cannot be over charged on this. You may reach out to me in [protected] / [protected]

I had booked online booking from Chennai CMBT to Hosur to travel on 14.05.2017 @ 23:30 pm. My PNR number is Y20382425. I had been waiting from 10:30 pm onwards. No bus reached with bus no. 303Q. When enquired with Counter, the booked bus not came and told that all passengers are diverted to other bus and bus left around 10:45 pm as per the time keeper. How can the bus left without any information to passenger? even we submitted our contact number. Very poor response i had today. I need reimbursement of my money. I took private bus for my journey. Need reimbursement to my account. Otherwise i file case against TNSTC. Ramesh.

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Today 12.5.2017 I took bus number TN32N3947 from pondy to koonimedu. As it was just mentioned as ECR I took the bus. When I asked for koonimedu he told bus will not stop. I told sir there was no specification like express, A, B series I took the bus. He abused me saying that taking tiffin box u go sit in table, I need not stop the bus for 11 rupees ticket. After issuing ticket to anumandhai he told he would make me get down at Kalapet. Is the conductor authorized to stop the bus as per his whims and fancies or what.
My simple question is, if 11 rupees too less then why such ticket is kept. In same case if I would have gone to pondybus stand and complained then the same bus would have dropped me at koonimedu. I request the authorities to take action against the conductor. Please instruct them that B series buses and normal ECR buses should stop at koonimedu. There are govt. High school, private school, .three financial institutions and social service entities in koonimedu. It is extremely difficult for us if these buses does not stop. Kindly request ur good office to look into the matter and do the needful.

Hi,
I have boarded SETC bus from Tiruvanamali to Bangalore on 10/05/2017, 8 am.
I lost my bag in the bus.
I don't know the bus number, but it stopped in silk board by 12.30 noon around.
Kindly help me with the procedure, if needed I can come to shanti nagar bus depot.
Description of the bag:
Black in color, 3 section.
Inside the bag you can find an pink umbrella, specs set, ID card....

I am traveled in our tnstc 10/05/2017 time 7:30 to 9:00pm in sheat no.45, conductor activities are very bad bus no tn 74 1653 sheat no 44& 45 is doesn't mentioned conductor sheat and also conductor argument for this is my sheat and also he fight and get out in my sheat. Sir i am asking our transport have slotted if any sheat provided and if any sheat? And he was hurt for me.

Hi, I just have 100 rupees. I bought a ticket from conductor. He said he want 1 Ra. Bcoz the cost is 11. I searched for 1rs. But I can't found in my bag. So I said I don't have 1rs. But he was talking too much with me. Please take some action on him. Bcoz of his talking I am getting mind depression. His name is palani. He is working in Coimbatore district. 140 is the bus number.TN-38, N-2234

I am travelling from mayiladuthurai to chennai at 11.00 pm of a reservation bus on 7.5.2017. After the bus is full they allowed lot of people. They are standing near by and giving lot of inconvenience to all reservation passengers. And​ there is no safety for our belongings to. Kindly do the needful. They allowed lot of people in pondicherry, there most of the people drunk and create a emprassing situation in that midnight time.

TT has taken money for me and my bag also
Is 1bag also chargeable in Chennai
This has happened 1st time. In Chennai since last year
Many passengers who has big luggage also has paid only for himself not for luggage
This is totally injustice to the people who come from outside
Tkt from Koyambedu to Chennai central
Tkt no-967892 & 967893(TX36)

Respected sir
Today (06/05/17) boarding your public transport bus from chidambaram at 1.45 pm. The bus don't have route number only noticed cuddalore. I am asking ticket to kothattai bus stop un expectedly conductor shouting and using bad words. He said this bus never stop to kothattai this not 239 route this is 348. I am said i will pay to you fair of cuddalore please to stop kothattai. Totally bus is empty more over the passenger is less than 20. The conductor said my name sathiyaraj do anything and complaint proceed to any where and using bad comments to officers.

Bus no tn-32 n-3488

Tnstc bus route katpadi-bagayam, bus no:1586; conductor name: mr. Kesavan. He is charging rs.5/- as minimum bus fare irrespective of any stage or stopping. While questioning, he charged his superiors, who ordered him to act so. As there is no such instruction from the govt.in connection with the rise in bus fare, his act is atrocious and unfair to the public and also to the govt. He is not in a position to bother about the complaints against him. Moreover, he insist the public to lodge a complaint against him.