Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I would like to know on what basis air conditioned Volvo bus service was stopped from Chennai to vellore and back.
There are so many people who travel to between these places on a regular basis. Chennai needless to say has a number of top universities and colleges and vellore prides itself in having two world renowned colleges. There is hence a constant commutation of students between these places.
I hope that you will look into this and give me a response. I hope that air conditioned buses will be restored.

Dear sir,
Thirumangalam to mattuthavani via airport bus stop mandella nagar during the night hours 12am to 6am till no government bus cannot go that side so many passenger waiting to go mandela nagar all buses go periyar way thirumangalam to mattuthavani. Am sorry to ask one question in wat purpose morning hours all buses come mattuthavani to thirumangalam via airport mandela nagar bus stop wait to pick the passenger night time y u cannot do this... So many passenger like small kids, aged ladies, gents, disabled person are waiting so many hours wait in thirumangalam. So we all r need a immediate action to solve this problem otherwise once again sorry to don't pick the passenger morning hours also we all are not plan to mandela nagar stop. Kindly solve this problem as soon as possible. Thanks for reading we all believe u sir...
Thanking you urs truly
Indian public

Route: erode to bangalore (Express via mettur)
Date of travel: 21/05/2017
Bus time: 10.30pm

I am a frequent traveler from erode to bangalore. I forgot to book the ticket to the above mentioned bus on 21/05/2017. The same day night, i approached to the bus conductor and he said 4 tickets are available and he gave ticket for rs.175 and he asked rs.200 for this.
I told the conductor the ticket amount is 175 why you are asking 25 extra. He said, in case if you are booked the ticket through online you have to spend 220 so give me 200.
Please take a necessary action.

Also the same conductor is not allowing the passengers to travel with e-ticket (Paper less). The e-ticket purpose is to save the trees and reduce the paper based document. But tnstc conductor are not at all allowing the passengers to travel with e-ticket.

Please take the necessary action.

Booked a ticket from bangalore to trichy for journey on 20th may 2017, 9:30 am, having boarding point at madiwala police station. I received only mail saying seat no.3 and seat no.4 are booked. I reached boarding point 15 minutes before (At 9:15 am). No message to mobile is received regarding ticket booking, regarding bus number and no one called me (Driver or conductor) at the boarding point.

I called the tnstc customer care number 100 times. 50 times it was not connecting saying voice message as busy. 50 times it rang and no one picked up. I tried so many numbers on the tnstc website, no one has picked (It is better to remove the stupid tnstc website).

Conductor or driver should have minimum common sense to call after reaching the boarding point, or tnstc should have minimum common sense to send ticket details like bus number to mobile number. There are so many id-numbers on the e-ticket sent to mail. I checked each and every bus whether any of the number on e-ticket matches with bus number. Nothing matched. I waited for 3-hours and my entire trip got disturbed because o[censored]seless stupid tnstc.

I want my rs.776/- back which was deducted for ticket booking. If the driver or conductor forget to call, tnstc should arrange that money from conductors pocket.

Otherwise i will file a case against tnstc for robbing my money and not providing bus facility.

I was beaten up by the conductor and driver of no 157 (Kanchipuram - Kalpakkam) registration number TN-21 N 1581 at Chengalpattu today at 8:40 AM.
I was having a small box of mangos which the conductor refused to let in. I ignored him and started boarding the bus. I was man handled by the conductor, he tried hard to push me out. I resisted holding to the bus tightly. He stated beating, while a couple of passengers joined him.
Left with no option I started to get down where I met the driver. He dragged me out of the bus and slapped again and again. tore my bag, shirt and damaged my luggage.

Dear team,

Myself raj &we are frequent travellers from vellore to bangalore until electronic city or hukur gate.. Half of the bus conductor charges 135 rest half of them are charging 156, when they issue the ticket it says from vellore to bangalore not mentioning the exact location. This happens vice versa (If we travel from electornic city to vellore few charges 135 most of them are asking to pay 156 which should not be the case.

Just because conductor need to show the collection amount huge for his incentives we cannot be over charged on this. You may reach out to me in [protected] / [protected]

I had booked online booking from Chennai CMBT to Hosur to travel on 14.05.2017 @ 23:30 pm. My PNR number is Y20382425. I had been waiting from 10:30 pm onwards. No bus reached with bus no. 303Q. When enquired with Counter, the booked bus not came and told that all passengers are diverted to other bus and bus left around 10:45 pm as per the time keeper. How can the bus left without any information to passenger? even we submitted our contact number. Very poor response i had today. I need reimbursement of my money. I took private bus for my journey. Need reimbursement to my account. Otherwise i file case against TNSTC. Ramesh.

மதிப்பிற்குரிய ஐயா, நம் நாட்டில் சுற்றுச்சூழல் மிக அதிக அளவில் மாசு பட்டுள்ளது. எனவே அதில் டிரான்ஸ் பேர்ட்க்கும் பங்கு மிக அதிகம்.டிராபிக்கில் நிற்கும் நேரத்தில் வண்டிகளை ஆப் செய்ய முதலில் ஆணையிட வேண்டும்.இதனால் பியூல் (எரிபெருள்)சேமிக்கப்படும் மற்றும் அந்த இரு நிமிடங்கள் சுற்றுச்சூழல் மிக அதிகமாக பாதுகாக்கப்படும்.சிக்னலில் கடைசி பத்து வினாடிகளில் வண்டியை ஆன் செய்ய ஆணை பிறபிக்க வேண்டும்..இதனால் நம் பெருளாதாரம் உயரும்.தயவு செய்து மாற்றுங்கள் மாற்றங்கள் மாரட்டும்.இது எதிர் கால இளைஞர்களின் வாழ்வாதாரம்...

Today 12.5.2017 I took bus number TN32N3947 from pondy to koonimedu. As it was just mentioned as ECR I took the bus. When I asked for koonimedu he told bus will not stop. I told sir there was no specification like express, A, B series I took the bus. He abused me saying that taking tiffin box u go sit in table, I need not stop the bus for 11 rupees ticket. After issuing ticket to anumandhai he told he would make me get down at Kalapet. Is the conductor authorized to stop the bus as per his whims and fancies or what.
My simple question is, if 11 rupees too less then why such ticket is kept. In same case if I would have gone to pondybus stand and complained then the same bus would have dropped me at koonimedu. I request the authorities to take action against the conductor. Please instruct them that B series buses and normal ECR buses should stop at koonimedu. There are govt. High school, private school, .three financial institutions and social service entities in koonimedu. It is extremely difficult for us if these buses does not stop. Kindly request ur good office to look into the matter and do the needful.

Hi,
I have boarded SETC bus from Tiruvanamali to Bangalore on 10/05/2017, 8 am.
I lost my bag in the bus.
I don't know the bus number, but it stopped in silk board by 12.30 noon around.
Kindly help me with the procedure, if needed I can come to shanti nagar bus depot.
Description of the bag:
Black in color, 3 section.
Inside the bag you can find an pink umbrella, specs set, ID card....

I am traveled in our tnstc 10/05/2017 time 7:30 to 9:00pm in sheat no.45, conductor activities are very bad bus no tn 74 1653 sheat no 44& 45 is doesn't mentioned conductor sheat and also conductor argument for this is my sheat and also he fight and get out in my sheat. Sir i am asking our transport have slotted if any sheat provided and if any sheat? And he was hurt for me.

Hi, I just have 100 rupees. I bought a ticket from conductor. He said he want 1 Ra. Bcoz the cost is 11. I searched for 1rs. But I can't found in my bag. So I said I don't have 1rs. But he was talking too much with me. Please take some action on him. Bcoz of his talking I am getting mind depression. His name is palani. He is working in Coimbatore district. 140 is the bus number.TN-38, N-2234

I am travelling from mayiladuthurai to chennai at 11.00 pm of a reservation bus on 7.5.2017. After the bus is full they allowed lot of people. They are standing near by and giving lot of inconvenience to all reservation passengers. And​ there is no safety for our belongings to. Kindly do the needful. They allowed lot of people in pondicherry, there most of the people drunk and create a emprassing situation in that midnight time.

TT has taken money for me and my bag also
Is 1bag also chargeable in Chennai
This has happened 1st time. In Chennai since last year
Many passengers who has big luggage also has paid only for himself not for luggage
This is totally injustice to the people who come from outside
Tkt from Koyambedu to Chennai central
Tkt no-967892 & 967893(TX36)

Respected sir
Today (06/05/17) boarding your public transport bus from chidambaram at 1.45 pm. The bus don't have route number only noticed cuddalore. I am asking ticket to kothattai bus stop un expectedly conductor shouting and using bad words. He said this bus never stop to kothattai this not 239 route this is 348. I am said i will pay to you fair of cuddalore please to stop kothattai. Totally bus is empty more over the passenger is less than 20. The conductor said my name sathiyaraj do anything and complaint proceed to any where and using bad comments to officers.

Bus no tn-32 n-3488

Tnstc bus route katpadi-bagayam, bus no:1586; conductor name: mr. Kesavan. He is charging rs.5/- as minimum bus fare irrespective of any stage or stopping. While questioning, he charged his superiors, who ordered him to act so. As there is no such instruction from the govt.in connection with the rise in bus fare, his act is atrocious and unfair to the public and also to the govt. He is not in a position to bother about the complaints against him. Moreover, he insist the public to lodge a complaint against him.

Bus no . TN 45 N 2946
Actually that bus is coming from Salem to Trichy, at tvs tolgat stop I get in the bus,
Immediately conductor pushed me and forced to get down and shouting it is not stopping stage so nobodies get in the bus.
Usually I catch all kinds of bus at that place to central bus stand.but this bus conductor is behaving with me very rudely
So kindly take necessary action against him. The incident was happening at 5.19 pm, 05.05.2017.

Date of incident: 28/4/17
Reg: irresponsibility

Hi,

I have booked a ticket from chennai to tirunelveli on 28/4/17 at 20.05pm at perungalathur.
Route no: h198
Start point chennai stop point: tirunelveli.
No of seats: 2
Tripcode : 1915chenag

I reached the boarding point at the mentioned time 8.00pm and asked the incharge person about the bus he said bus will arrive in short time and we will announce the time and destination of the bus, then you can get in. So i was waiting for the bus at the nearest seat till 10.30pm but the bus didn't came and went again to them and inquired about the bus they told it went.

I was waiting there for more than 2 hours but
1. We didn't found our bus.
2. As per in charges statement, he didn't announce about the bus.
3. Do not know weather the bus arrived the bus stand or not.
Finally i am not able to travel to the destination. We missed the bus.

Complaint:
1. We waited for more than 2 hours in night.
2. Because of this we were not able to go to native.
3. I need the refund of my total money.
4. Need to book a complaint on setc organisation for their irresponsibility

The bus from neyveli to bangalore. The departure time is 21.00 but it came by 22.00 only. And they mentioned that the arrival time to bangalore is 4.00 am. I thought it would delay by 1 hour but i actually reached bangalore shanthi nagar by 7.30 only. Learn from ksrtc they usually arrive the destination earlier by atleast 30 mins. But there stupid tnstc guys even if the bus is full they go inside every bus stand. I don't know what is the use in that. A new law should be passed that if the arrival time gets longer than usual means half the ticket amount should be refunded. I assure that i'll not travel again in tnstc instead ill prefer ksrtc even it be costlier one.

I have boarding b's from coimbedu... To koliyanoor (Villupuram) dist. He is not allowing any trespass passenger b/w chennai to neyveli..
He is saying that the bus only stops at neyveli... Not going in at dindivanam... The bus has gone by bypass...
And conduct is not at all responding to passengers well... Not only in the bus which travelling almost all buses this what the case...
So totally comfortless travelling...
And more importantly

Note : i know this is useless to complaint here... Because no one gonna take any action against anybody... So all of the people who sitting wiping the chair everyday... At the board that means you guys who is reading this...
Give complaint box or something at every bus stop or do something than being doing nothing and complaining your higher officials and all...
Bus number : tn 32 n 4131
Chennai to kumbakonam
Date :[protected]
Conductor name : unknown (Bald head and dark skin guy)
380/exp
Departing time : 3:30 pm