Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I am living in sriperumbuthur but native place is vellore,
I will come every Friday evening to my native by bus the bus no is TN23 N2270 when I asking ticket the conductor has given ticket Poonamallee to vellore but I get on the bus in Sriperumbudur.if we asked anything about it the conductor does not allow into the bus.Actual fare is 56Rs but I paid 67Rs this is not one time and I am not only person affect pls consider this complaint and correct the system.Those who are coming are not rich always poor and middle class family getting affected.

Coimbatore gandhipuram to walayar route bus no :96 . It' not coming on the time and sometimes bus not coming and if bus come it can't go walayar. Turning in between the route. Many times complaints placed in-charge but he can't take any action. He also supports them. Every day night after 8'o clock I want to fight with the in-charge and then he arranged the bus. Kindly check and clear this issues

I booked the seats number 19 and 20 for the journey(10march2017) from bangalore to chennai. The bus which i booked whose timing is 21:25 which starts from shanti nagar, after successful transaction of payment it shows error as "your transaction is not completed as rereservation system can't process your request". I got msg from icici bank and mail also of money deduction during booking but in their website still it shows no booking record. I want my booking status or refund my money.

In Madurai Route PARK TOWN (thapal thanthi nagar), Bus Not coming on time properly, we have waiting around 1 hour morning and evening, two days before[protected], i am waiting goripalayam bust stop at 6.04 pm, the bus coming around 7.06pm for park town. one hour waiting for myself and other old age passenger. This is not only one day, past 6 months i am waiting like this, Some time morining 7 am around the buses not coming inside visvanathapuram bus stop, the buses bypass at main road in front of barathi store. Most of the buses are came from thirumangalam depo. After one hour all the buses came one by one in line without no gap in time. kindly THE TRANSPORT MANAGER need to take the action. I have doubt if they have any contract with share auto or getting money from share auto drivers?

I had to use government bus from trichy bus stop to NIT( TN 45 N 2355) . On this particular bus the plight of the bus is miserable. The bars seem to be hanging of the top of the bus. The conductor is very rude to passengers who travel. He expects certain behavioural attitudes from passengers such as giving money with write hand only. When these are not met with he just goes on shouting at them as to why they should study if they can't follow such mannerisms. I request you to give warning to these type of conductors on how to behave with passengers. U couldn't get the name of the conductor but i hope the bus number will do.
With regards,
Jeno

I am a daily user of tnstc Madurai cities bus route no 76 Madurai to kariapatti.The maintenance of the bus is very poor and unable to travel.The shock observer is not functioning.that leads to servere body pain..The matter conveyed the the depo manager MCB and the reply is not convincing. He said that one bus alone can be repaired daily. The indifferent attitude of the depo manager shows the poor interest of the travelers and their life....

The bus which started from Bangalore to Salem (1to5) . Was delayed by 1hr on the way to Salem.. in dharmapuri they have stopped more than half an hour to load a luccage which was not supposed to do it. The incident happened on 3rd March 2017 night. Many women and girls were in the bus which is not safe when the bus gets delayed like this.Please check the consult people and do the necessary action.

Regards,
Nandhini

Recently my aunty booked her tickets to salem at http://www.tnstconlinebooking.in

But she never got eticket

Please tell is this official portal?

Help me to resolve this question because so that other chennai people dont get solution, otherwise people easily waste their money on this site for booking.
Also i think they have HTTPS Installed but still is it official or not.

Amount debited but ticket not booked .[protected] I had booked a ticket from Trichy to Bangalore on 5th Feb 2017 (Ultra-deluxe) . Amount Rs. 388 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref ID :[protected]

username: shyamala.420
Booking from: Trichy to Bangalore
AC/NO :[protected]
Amount Debited: Rs 388
Date i booked 02.02.2017
Journey date 05.02.2017

Regards
Shyamala Raja

Dear sir,
Today i boarded at samayapuram in the below mentioned bus. When i asked for alathurgate stop, conductor told express bus no stopping at that stop but stopped at srm univ, mam college etc. Till yesterday i use to get down in same bus..
Bus no. Tn45n3114
From chatram to perambalur
Panruti bus.

I kindly request you to stop this type of running bus in conductor wish.

My name is kamaraj i am travel cuddalure to jayankondam x-road in bus number of tn32n3818 at 02.03.2017 evening 5:00 pm. I took one luggage myself. Conductor want a charge for two tickets but gave one luggage ticket. I asked the conductor why you want a double ticket but gave only single ticket. He answered rudely 'it's my mamole'. And the conductor don't wear name batch soni don't know his name. Please take a action on that conductor and give a justice to me.
Thanking you

G. Kamaraj
[protected]

I travelled vellore to thanjavur through tnstc on 28/02/2017 (11.30pm)... That bus is coming from (Thirupathi via mayiladuthurai to thanjavur)...851t ultra deluxe bus num is tnjc086) bus get startedat 11.30pm at vellore... Ticket fare is 250 so that i gave 300rs to conductor... He said there is no change i ll give u change when v reach villupuram... And also he said i ll give u ticket on that tym itself... Aft when v reach villupuram i asked him to give me the change and ticket... He said me its night tym and also u wont get the bus... Why are u asking me ur 50rs remaining... Then i asked atleast give the ticket for that also.. Night tym nobody will check u... After dont worry u travel... Aft some conversation then he said i ll give u when v put bus on motel... After sometym he reached motel... After that i went and ask he said i wont give u... We are awaking in night tym but u r asking me 50rs... I just thinking abt his answer... His duty is to dont sleep on night tym when travelling and also he is getting salary for that but why i have to give 50rs for he is not sleeping... Moreover he is drunken on that tym... He is using abusive language and vulgarly... He is using go and sit # (Thevidiya paiya badu)... Else i ll drop u here itself... At that tym i dont know where the bus was... He is telling simply... U cant do anything against me because u dont have ticket... I just got feared there is no secure to travel on govt transit... He is simply blackmailing me.. I tried for tnstc tollfree num but it is always busy... Please take against him on action... I dont know his name... He is drunken... Not giving me ticket and he threaten me not giving me change 50rs... Using bad words... Blackmailing me... He is saying driver ll support me... There s nobody to support u i[censored]r standing against me in nyt tym... He didnt gave respect also... He used poda naya... Porampokku... I ll stop bus on police station and i ll complaint on u that u beaten me like this he is blackmailing me... There is no secure for the govt transit also... Please take necessary action on him...

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Travelling from coimbatore to chennai,
M.THANAKODI
DR.60296
Cr. 37825
SETC 460UD
Immeditae action should be taken.
A lady with two girl children travelling with reserved ticket. One child ticket wer cancelled. That child age is 9-11yrs. Inclusion of fine it cost 400rs nearly. Conductor has collected 1000Rs for that child. Very shamed of this Tamilnadu transport authority.. Beggers with uniform of TN name.

Contact: [protected]

Bus conductor named Senthilkumar is very harsh towards the passengers. I witnessed this and was also spoken harsh of by him while in the bus (number : TN33 N2588). He must be subjected to actions.
He must be subjected to severe actions under harsh behaviour towards the passengers. It must be treated as a contempt as he was harsh in front of many passengers. He must be subjected to severe actions understand law defending one's respect.

Respected sir
My sister is studying in Bharathiyar university arts and science college in Gudalur, buses which are running in that area not stopping in that stop, due to that she is suffering a lot, she couldn't return home earlier.
Once they compliment about this issue in transportation they didn't take necessary action.
I am requesting you to take necessary action as soon as possible.
Thanking you
Hamsath Hymen.

Hi,
My name is Sudhagar and I am from Chennai.. Today I was traveling from Chennai to Dharmapuri by TNSTC bus and bus number is [TN 23 N 2425] . Usually ticket fare from chennai to Dharmapuri via Thirupattur is 168 rupees for 3*2 seats express buses. Today my bus conductor collected 180 rupees ticket fare for same route and they are saying it is Premium service.. I really don't understand why TNSTC cheating people like this . In this same route 2*2 seats deluxe bus itself charges 180 rupees only ..

Bus started in koyembedu around 10.30 Pm took 3 hours to reach vellore 1.30am they reached vellore. Took 20 mins of break 1.50am again started from vellore on the way they stopped Ambur, Vaniyambadi, jollarpet and Thirupattur..

After Thirupattur they are stopping almost 20 places before reaching Dharmapuri..They were driving worst than local town bus. So finally they reached dharmapuri bus stand around 5.30am so almost 7.30 hrs journey in night timing itself..

For this pathetic and cheating service why they are calling it as premium service and why they are collecting extra charges simply without giving any additional facilities..
For one passenger 12 rupees extra they are charging so almost 60*12 =780 rupees per single they are cheating..

This bus belongs to Thirupattur depot Villupuram division..

Please take necessary action against this officers ..

Thanks,
Sudhagar

Most of the 570 deluxe buses (Cmbt to kelambakkam) are not stopping in the ags stop. People from cmbt or from other place (Long distance) are suffering because of this. Even though the bus was not full of passengers, the buses are not stopping in ags stop.

Note:
1. 570 ac bus & 570s have the stopping point in ags.
2. 568t - thazhambur to cmbt is also not stopping in ags.

Kindly do the needful.

The bus number TN 33N 2485 bus was coming from erode to Coimbatore at 9:15 am in 21/02/2017. I don't know the driver name he driving very careless and terrible. I am driving in bike that bus was Damaged my bike. I drive with cylinder, incase of any problem means what I am doing that total collector office area was affected. Please take any action to that driver

Bus conductor is not accepting 10 RS COIN when i travelled from Gundy( chennai) to mahindra city (near chengalpet) in "bus no 504 towards uthiramerur" on 20-Feb-2016 by saying depot is not accepting 10 RS coin. I believe as per RBI circular, all types of coins of 10 RS are valid as Indian currency. So kindly educate your conductor & driver about this circular and help public pls.

19/02/2017 (11.45pm) bus details (TN58N2112)(MP14589L)Bus scheduled to go to hosur at 11 started late at 11.45 then conductor is telling bus will go till Salem then we will decide. When asked about the reason conductor telling it's due to the delayed start. I have to go to Bangalore, I usually take hosur bus to go to Bangalore but this time I faced this problem and it delayed my travel and I faced so much struggle in going to office at the right time.