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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Last updated Feb 29, 2024
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Tamil Nadu State Transport Corporation [TNSTC]
Customer Service Contacts

Tamil Nadu State Transport Corporation [TNSTC] Phone Numbers

Toll free
1800 419 4287
1620
891

Tamil Nadu State Transport Corporation [TNSTC] Website

Tamil Nadu State Transport Corporation [TNSTC] Head Office Address

Head Office, Thiruvalluvar House, Pallavan Salai
Chennai
Chennai District
Tamil Nadu
India
600002

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 179

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S
SubashiniMuppidathi
from Irinjalakuda, Kerala
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Bus cancelled without prior information

Address:635001
Website:www.consumercomplaints.in

Sir I have booked ticket from Hosur to tirunelveli I HV selected krishnagiri as pick up point I was waiting for abt 2hrs bus was not came I phoned to Hosur Setc counter, that staff today that bus will not come we have arranged other bus. I was waiting in k.giri bus stand what you people are doing is this is way to talk what about my money and time you have cancelled the bus no you have to return my money what debited from my account and you...
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S
sivalak2304
from Irinjalakuda, Kerala
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Bus fare

Dear sir,

I am travelling frequently chennai to trichy and return trichy to Chennai. From trichy to perungalathur bus charge is rs 215 in ud only.but they are charging 235 rs.this fare is for koyambedu.if we are asking they shouting like anything.I asked at least go to via thambaram.they are not doing that also.government itself cheating the people.it is happening to all.like ponnaravathy to perungalathur fare is 300rs.kindly...
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N
Nagaraj V Nair
from Chennai, Tamil Nadu
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Reservation

Address:410401
Website:[email protected]

Respected sir

I am V Nagaraj my mobile [protected] from Pune Maharashtra, I am state that today 22/12/16 Thursday 11:30 am. I went TRICHY central bus stand reservation counter there was one handicap lady seated, i asked for the reservation slip she's not given any reply up to 10 minutes .Then given the slip and she will gone outside the booth. after 50 minutes she came back and she said server is down it will be take 1 hour,...
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S
Saran@santhosh
from Chennai, Tamil Nadu
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Charging high fair

Address:Thanjavur, Tamil Nadu, 614205

From thirupalathurai to Thanjavur old bus stand base fair is rs.17 all the conductor are charging Rs.19. we are daily facing this issue. Most of the express are picking only at the time of empty.if they have full seat they won't stop bus in our stop. If they need collection they will stop it in all stop even its express. Worst from tnstc. Kumbakonam depo is worst all the common bus now become express won't common people will do...
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R
Radha Krishna
from Kodumudi, Tamil Nadu
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Conductor did not buy 10 Rupees coin to take a ticket

Address:624001

Iam Radha Krishna, from tamil nadu,
Iam plan to Travel Dindigul to Rmtc colony through tamil nadu public transport, Conductor ask me to take a tickets, I gave 10 Rupees coin but he said to me in india 10 Rupees coin was banned, so he didn't give ticket to me, kindly take action for this issues, people are suffering to this problem

Bus conductor name : Mr. Kumar
No :62128...
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W
WAspishema
from North Lakhimpur, Assam
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Inhaling diluted air in AC bus

Address:Chennai, Tamil Nadu, 600096

Currently travelling from CMBT to kanchavadi in 570 AC bus, the AC bus is circulating air which is amalgamated with smoke, we could also sense that while breathing and causing lot of discomfort to most of the passengers of all ages here like me. Suspecting the smoke has enveloped filters around. So as a true citizen i request to TNSTC to Please take some corrective actions towards maintenance of the state bus. Thanks....
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S
Sandy6694
from Bengaluru, Karnataka
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Ticket not booked but amount debited

Address:620005
Website:www.tnstc.in/TNSTCOnline

Sir,

I tried to book a ticket from Bangalore to Trichy. Due to network problem during transaction the amount of Rs.388 is debited but the ticket is not booked. Kindly refund the amount of Rs.388 for which the ticket booking failed.
please refund amount in my account

username: Sandy6694
Booking from: Bangalore to Trichy
Amount Debited: Rs.388
Amount debited ref no. HF[protected] br...
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A
asarifa005
from Bengaluru, Karnataka
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Not picked passengers from Stop and behaving rudely and badly

Address:641008

I have booked my ticket in SETC site to travel Bangalore to Coimbatore on 02nd December. The boarding time was 22:20 IST in Madiwala police station on 02 Dec, I have waited since 21:40 IST in boarding point,
The bus has not come until Dec 03rd 01:10 AM, my self and 6 more passengers were waited to get a bus, the bus has not come
until next day morning 1 Am, I went to Coimbatore SETC bus stand and asked why the bus has not...
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R
Richard Saji
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I lost my bag in hosur

Address:635109
Website:tn complaints

Sir., i hv travelled hosur-dharmapuri.@7:12:16in 9:30-12.in hosur bus stop on govt bus.with rayakottai toute.the bag contains lot of materials.thats a bag with red&ligt golden colour.if may get any tempo.call my num [protected].the bus has a blue background name board with red letter.then the bus back consists a mettur @last in list.&it consist of down-uppward window.with white glass.sir plzzz help mee...
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T
Tona R
from Bengaluru, Karnataka
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Request to send a message 10 minutes before travel

Address:Bangalore, Karnataka, 560066
Website:www.tnstc.in

Between Bangalore to Puducherry more than 4 SETC bus are running. All the busses has same route number 622UD. During the date of journey its very difficult to find bus which we have booked. Time gap between 2 busses all very less like 10:00 pm one bus, 10:05 pm next bus.
Every time I am struggling a lot because of this issue, one day i missed my bus and travelled in next bus .

It will be useful if you send a message...
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D
Damodaran Timiri
from Chennai, Tamil Nadu
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Undue delay due to loading luggage

I travelled from vellore to chidhambaram on 8.12.2016.The bus started at 6.50 AM from Vellore.It arrived at TV Malai bus stand at 8.45 AM.There it had a halted for about 20 minutes for breakfast which is reasonable.Then the bus resumed its journey. But to everybody's annoyance it halted again at Thiruvalluvar statue for about 15 minutes or a little more to load luggage. This can very well be avoided by asking the traders to bring the loads...
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R
Rexmon
from Delhi, Delhi
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Refund of fare

Address:600027
Website:[email protected]

Sir,
i booked ticket details below,
pnr no T18196784
date of jurney 05/12/2016
route no 789ud
from punalur to chennai cmbt
bus id no E-4512
OB ref no OB7880546, BANK txn no HAXG[protected]
i boarded the bus from punalur and travelled up to rajapalayam
after that the bus was cancelled and the conducter refunded the manual
tickets in my case not possible,
kindly...
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D
Dhanushb dhanush
from Jayamkondacholapuram, Tamil Nadu
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The tie ups with the hotels are not satisfactory and the driver is negligent

Address:560062
Website:www.setc.co.in

Hi i am dhanush and i am travelling thru setc from bangalore to tuticorin date 3-12-16 and the bus route no. 871ud my pnr no. Is t18189384 and bus id no
E-2083, and i was very much upset where the bus stopped for having dinner is close to krishnagiri and the hotel was not hygienic and food was very expensive and informed the bus staff about the hotel, but the staffs were very negligent and said complaint at our depot, also the driver...
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T
tnstcgrievance
from Jayamkondacholapuram, Tamil Nadu
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Worst bus for long trip.. Not considering paid passenger citizen

Address:Tirunelveli, Tamil Nadu, 627751
Website:Www.tnstc.in

Respected sir/ madam..
It was raining all throughout inside bus... Where old people and ill passenger suffered a lot... Im a government medical officer... I used same bus to reach kadayanallur from puducherry same day i already havebooked returns journey to puducherry but same bus has come without any service and broken windows and inoperative windows and leaking inside the bus all throughout during rain.. On dated 3/12/16...982 ud......
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E
Elamvazhuthi Kannan
from Delhi, Delhi
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Complaints about booking ticket in TNSTC Mobile application

Address:600083
Website:m.tnstc.in/mobile/Welcome.do

I have booked ticket today (2/12/2016 21:05) from "Chennai" to "Mayiladuthurai" and choose the pick up point "Tiruvanmiyur" but the application finally booked a ticket by mistake the pickup point is "Chennai CMBT". I checked the print out once I know the information.

The customer care number also not working that time.

Please consider my complaint and correct the software.

Regards,
Elamvazhuthi...
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F
ford555
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Cancelled amount not refunded

Address:Chennai, Tamil Nadu, 600094
Website:www.tnstc.in

I had booked one ticket of 4 passengers through tnstc website from chennai to thanjavur for journey date[protected]. I had booked on[protected]. But i had cancelled on 4th november, amount not yet refunded..Please refund the amount.
Journey date[protected]
Journey - chennai to thanjavur
PNR no - T17839830
Cancelled on[protected]

contact no. of tnstc is not at all reachable...
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M
Mugil1992
from Chennai, Tamil Nadu
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Ir responsive conductor mtc bus tn-01n-4947

Address:Chennai, Tamil Nadu

Hi sir/madam,
Today (27.11.16) me and my friend traveled from anna nagar west depot to chennai central in 7f mtc bus (bus no:ani 0830 tn-01n-4947). we departed around 2:30pm and before departing i asked the conductor of the bus, how long it will take to reach central as we were in hurry. he responded in inappropriate ways ("he also said us to get down and take an auto") and he treated us like a third grade citizen.in addition to that...
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M
Manojshanmugammmm
from Chennai, Tamil Nadu
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Unwanted tea break during travel

Address:641652
Website:SATHY ROAD

Hi all,

Im person who daily traveling from coimbatore to sathy.

Today november 24, 2016 night 10:30 i got sathy point to point bus in saravanampatti coimbatore and the driver stopped bus in kariyampalayam for his personal tea coffee break and enjoying with his personal friends in tea shop and wasted all passengers time.

Bus no :
Tn - 33
N - 2777

It's highly not acceptable....
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V
Venkat161084
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conductor collecting ticket for extra stop

Address:Chennai, Tamil Nadu, 600432

I have started boarding from Koyambedu and i need to drop in perungalathur, usually the ticket rate is Rs:15 or 18, but the conductor gave me ticket till malaimalar nagar with ticket rate is Rs:25. This is trichy (TNSTC. Kumbakonam) bus which go via maduravoyal bypass. This is really horrible to pay extra 10 bugs without any reason. Please take some measure to reduce this type of this issue

Ticket details:
TN45N2588br...
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S
Skpsathuaseelan
from Morena, Madhya Pradesh
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Request of explanations

Address:628501

ஐயா கோவில்பட்டியிலிருந்து மதுரை செல்லும் பேருந்தில் இன்று காலை சுமார் 06.40 மணி ByePassRider என எழுதபட்டிருந்த பேருந்தில் ஏறினேன். பேருந்து நகர்ந்து பயண சீட்டு வாங்கிய பின்தான்...
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