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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 30, 2026
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 179

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A
Agathiya
from Bhind, Madhya Pradesh
Apr 4, 2017
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Address: 611103

I am coming from thajavur .I want to go thirupoondi .I come to thiruthuraipoondi there is no bus in bus stand .I am waiting for 2hours there is no bus in here .the bus conductor and driver always delay to come in time .is this the service for us ??
They are not working as sincerely .please do something for bus facilities we are suffer very much ... Thanks for reading my complaint
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    Gowtham Chiddart
    from Thiruvananthapuram, Kerala
    Apr 1, 2017
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    Address: 639006
    Website: www.tnstc.in

    As i tried to book my bus ticket in SETC from trivandrum to karur, at that time the transcaction have been failed.i dont know who it happened, at my side every thing was perfect, but the money from my account has been credited.but i didnt get the ticket. so what can i do now to get back the money or ticket.
    Thank you,
    Yours faithfully,
    GOWTHAM.
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      A
      Anand R007
      from Salem, Tamil Nadu
      Apr 1, 2017
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      Address: 638701

      Dear Sir

      Myself Anand working in a Pvt orgn I was waited for bus from karur to olappalayan mid night at 1.30am 1/4/17, same time
      Mr Sivaraj waited for bus along with his family includes ladies and children's (age below 2 ) he waited to move paramathi from karur,
      At Karur bus stand subjected bus reached and we approached driver and conductor, and we request them to stop stages paramathi and olappalayam respectively, but both driver and conductor response was poor they refuse to give basic respect to passengers, and they said we will not stop at paramathi and olappalayam, after that we approached time keeper then he asked us to get in to the bus,

      Conductor not able to tolerate this and he started some unwanted arguments, finally he collected excess amount from me (Karur to olappalayan actual fare is 28 and he given ticket for rs 34, I have that ticket with me,

      I want below clarifications from you before I take this to juridical dept

      i ) Either subjected bus have stopping stage at paramathi and olappalayam or not
      ii ) Is there conductor have any rights to collect excess fare from passengers,

      Also myself and six others was insulated in front of all other passengers at bus and bus stand as well, We need proper reply from tnstc also we are going to apply compensation for this,

      note : copy of this I was forwarded to ministry of transportation and its relevant officials

      Regards
      Anand R
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        M
        M S Vinoth Kumar
        from Vidisha, Madhya Pradesh
        Mar 31, 2017
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        Address: Krishnagiri, Tamil Nadu, 635001

        Hi,
        There is neither ultra deluxe nor air conditioned available starting from Krishnagiri to chennai and no online booking available for the bus to travel at night.

        All the ultra deluxe buses either start from Bangalore or Hosur.
        As there is no train facility in Krishnagiri, atleast Road transport department to support the Krishnagiri people.

        Really feeling pity on the conditions of Krishnagiri people especially pregnant ladies as the normal neither have suspension nor properly maintained.

        Could you please help to sort this issue for the benefit of Krishnagiri​ people?
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          A
          Anbarasandeep
          from Chennai, Tamil Nadu
          Mar 27, 2017
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          Address: 626001

          Dear Sir/Madam,

          I was travelling to my native place with my spouse on 11/02/2017 from Madurai to Virudhunagar at 11:30 PM the bus No : TN 67 N 0866 & my travelling time 11:30 PM to 01:10 AM during the travel i given Rs 72 to take tickets & it have a one 10 Rs coin immediately the conductor was hesitate to get the amount & insist to me provide another rupee or coin due to 10 rs coins are not valid rumour but i try to explain the conductor about RBI & govt announcement but he was not accepted & scolding me in front of the other passenger.The Conductor behaviour was not acceptable & Kindly take necessary action to avoid this kind of staff behaviour to the passenger in future.

          Thanks & Regards
          Anbarasan
          133/6/4B, Nehrujinagar
          Virudhunagar
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            K
            Kathiravan Pachiyappan
            from Gwalior, Madhya Pradesh
            Mar 26, 2017
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            Address: Dharmapuri, Tamil Nadu, 636806

            Hello Sir, myself kathiravan p a working in a private concern. I am writing this complaint on a very worst situation. I am traveling from palacode to dharmapuri in a public transport. I gave 15rs ( a 10rs coin and 5 rs coin). The conductor was not accepted the 10rs coin alone. The govt has never blocked the 10rs coin . Then may I know the reason for not accepting the 10rs coin. The conductor has given a very unacceptable reason for not accepting the coin. He s ready to allow me to travel without getting 0 money from me. His was of talking is also very bad. I believe you will take an action again. If not I will go for another option through public media.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            Mar 26, 2017
            Updated by Kathiravan Pachiyappan
            Hello Sir, myself kathiravan p a working in a private concern. I am writing this complaint on a very worst situation. I am traveling from palacode to dharmapuri in a public transport. I gave 15rs ( a 10rs coin and 5 rs coin). The conductor was not accepted the 10rs coin alone. The govt has never blocked the 10rs coin . Then may I know the reason for not accepting the 10rs coin. The conductor has given a very unacceptable reason for not accepting the coin. He s ready to allow me to travel without getting 0 money from me. His was of talking is also very bad. I believe you will take an action again. If not I will go for another option through public media.
            Mar 26, 2017
            Updated by Kathiravan Pachiyappan
            My number is [protected]
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              S
              sudu_kl14
              from Delhi, Delhi
              Mar 25, 2017
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              Address: 641114

              Date: 20 March 2017, morning 4.30 at Coimbatore Gandhipuram Bus Stand.
              Came to bus stand directly from railway station to get a seat in bus for my journey to Karunya Nagar (Karunya University). The first bus came at 5.10 but missed it because it was full within seconds. Same thing happened when the next bus came at 5.30.
              We, students, are supposed to stand for almost 1 hour to reach Karunya and we are supposed to stand! Already, we will be tired from travelling in train with lack of sleep.

              Same problem in buses from Karunya to Coimbatore City.

              Please increase the frequency of buses that must travel in this route. It is okay if the ticket charge is double the present one, the buses should increase, at least on weekends!
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                R
                rexin
                from Nongpoh, Meghalaya
                Mar 23, 2017
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                Address: 629175
                Website: tnstc.in

                Sir i am traveling from nagercoil to thuckalay at 10.15p. M. At that time there are two buss one lss and another f. P truvantrum. First i ask the lss driver that did it stop at manali he sed that it did not have a stop at manali. But fp trivandrum has a stop. So i went to ask both the driver and conducted of the fp truvantrum tn74 n-1740. They did int respond properly and use hash words to avoid me. Sir there is a boad in manali there fp buss will stop there. So i need proper action against them
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  C
                  csrs
                  from Coimbatore, Tamil Nadu
                  Mar 23, 2017
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                  Address: 643218
                  Website: [email protected]

                  To
                  The Managing Director,
                  Tamil Nadu State Transport Corporation(Coimbatore) Ltd
                  37, Mettupalayam Road, Coimbatore – 641 043.

                  Subject: Regarding the improper operating service of the Kullakamby Tirupur bus TN38 N 2368 in Nilgiris district.

                  Until 1970’s there was private bus services in Nilgiris district. Those days a bus from our village kullakamby to Mettupalayam was operated. Later on when the private bus was restricted in nilgiris district and only government service was implemented, this bus was handed over to the government and it was undertaken by Cheran transport corporation. And at present the TNSTC is operating the TN38 N 2368 bus in this timing with extension to Tirupur.
                  Morning 6:20 AM this bus starts from kullakamby and plys to Tirupur via Coonoor. And then 3:45 PM the bus arrives to Coonoor and plys to kullakamby. From there at 4:45 PM starts from Kullakamby and reaches Mettupalayam, from there 7:30 PM it starts and reaches Coonoor and later 9:45 PM starts from Coonoor and halts in Kullakamby at 10:30 PM. In this already due to mismanagement and driver conductors irregularity this bus was stopped in the 3:45 PM Coonoor to Kullakamby trip. After several complaint and agitation a local bus TN 43 N 509 bus is being operated at 3:30 PM.
                  In morning instead to start at 6:20 AM the bus is being operated 6:00 AM at 20 minutes advance and in the last trip instead of starting at 9:45 PM they are operating at 10:30 PM and above in which they are delaying more than one hour. This is happening because the Coonoor management want to record as no collection trip and remove this bus from our village service. They have removed this bus in the February month and after various complaints, agitations and Coonoor MLA’s meddle the bus was operated in march excluding the evening 3:45 PM trip.
                  Now again after few weeks regular operation inorder to remove this bus from this kullakamby village the drivers, conductors and Coonoor management jointly continuing to operate in irregular timings. Which we strongly condemn this and bring this to your notice and we seek to advice the Coonoor management not to involve in such activities and operate this bus in our village timings regularly.
                  Thanking you
                  Date :[protected]
                  Place: Coonoor
                  Your’s Faithfully
                  On behalf of Public
                  C.S.Rajasekaran ([protected])
                  K.Gobinath(ADMK)([protected])
                  M.Supramani(DMK)([protected])
                  T.Supramani (CPM)([protected])
                  A.Anbalagan ([protected])
                  M.Raheem ([protected])
                  M.Palpandi ([protected])
                  S.MeenachiSundram([protected])
                  R.Krishnan ([protected])
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    S
                    shyamala varadharajan
                    from Bengaluru, Karnataka
                    Mar 21, 2017
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                    Address: 620002
                    Website: www.tnstc.in

                    Today[protected], I had booked a ticket from Trichy to Bangalore on 2nd MAR 2017 . Amount Rs. 388 was debited from my bank account and i have received the sms from the bank for the debit, but no ticket has been booked. I didn't receive any mail or even I'm unable to see it in SETC Booking history tab. can you please check the above details and help me? I request you to kindly provide the refund.
                    Name : V.Shyamala
                    Transaction Ref no : HUTI[protected]
                    Acc. No : [protected]
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                    Kindly ensure buses are coming on time during noon people are nearly waiting for more than half an hour to get bus especially (Porur to Broadway).Provided there is not even a proper bus stop to stand .
                    This is how our government works!
                    We vote you for our sake do remind that.
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                      P
                      Paridevan Thangaraj
                      from Chennai, Tamil Nadu
                      Mar 17, 2017
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                      Address: 620019

                      Tamil Nadu State Transport Corporation [TNSTC] — Not stopping at IRUR stop
                      Di PARIDEVAN on Mar 17, 2017
                      Dear Sir,
                      Today i was waiting at IRUR bus stop at 4:30 pm .we were 5 members standing but the bus didnt stop.so many time this bus in morning time doesnt stops.
                      bus no. TN45N3114
                      FROM PERAMBALUR TO CHATRAM
                      PANRUTI BUS.

                      I Kindly request you to take action on it.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        R
                        rajmech514
                        from Coimbatore, Tamil Nadu
                        Mar 17, 2017
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                        Address: Vellore, Tamil Nadu, 635701

                        I am living in sriperumbuthur but native place is vellore,
                        I will come every Friday evening to my native by bus the bus no is TN23 N2270 when I asking ticket the conductor has given ticket Poonamallee to vellore but I get on the bus in Sriperumbudur.if we asked anything about it the conductor does not allow into the bus.Actual fare is 56Rs but I paid 67Rs this is not one time and I am not only person affect pls consider this complaint and correct the system.Those who are coming are not rich always poor and middle class family getting affected.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                        Trichy karur bye pass road route bus no :tn 45 2204 timing : 1:30pm no: 97 conductor name : M.Thangavel no: 240/88 is rudely behaving to passangers and not stoping the bus at appropriate busstop.he dont even has the knowledge of name of busstops on the route . please take necessary action as soon as possible.
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                          Saravanesh K
                          from Chennai, Tamil Nadu
                          Mar 15, 2017
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                          Address: 641001
                          Website: Tnstc.in

                          Coimbatore gandhipuram to walayar route bus no :96 . It' not coming on the time and sometimes bus not coming and if bus come it can't go walayar. Turning in between the route. Many times complaints placed in-charge but he can't take any action. He also supports them. Every day night after 8'o clock I want to fight with the in-charge and then he arranged the bus. Kindly check and clear this issues
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            I
                            Infychetan
                            from Chennai, Tamil Nadu
                            Mar 10, 2017
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                            Address: Bangalore, Karnataka, 560100
                            Website: www.tnstc.in/TNSTCOnline/advanceBooking.do

                            I booked the seats number 19 and 20 for the journey(10march2017) from bangalore to chennai. The bus which i booked whose timing is 21:25 which starts from shanti nagar, after successful transaction of payment it shows error as "your transaction is not completed as rereservation system can't process your request". I got msg from icici bank and mail also of money deduction during booking but in their website still it shows no booking record. I want my booking status or refund my money.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                            Currently I am travelling tamilnadu government villupuram transport from pondicherry to vellore by bus. The bus condition was very worst, not safe to travel .

                            Kindly request you, please take some action of this and provide the safe travel .

                            Bus number : TSS 209

                            Thanks
                            Venkatesan
                            Hi
                            I booked chennai to Coimbatore bus ticket on 02/08/2022 payment is successful but the ticket not booked i need refund my ob ref no OB18056735
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                              sunilrajesh_r
                              from Coimbatore, Tamil Nadu
                              Mar 9, 2017
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                              Address: 625020

                              In Madurai Route PARK TOWN (thapal thanthi nagar), Bus Not coming on time properly, we have waiting around 1 hour morning and evening, two days before[protected], i am waiting goripalayam bust stop at 6.04 pm, the bus coming around 7.06pm for park town. one hour waiting for myself and other old age passenger. This is not only one day, past 6 months i am waiting like this, Some time morining 7 am around the buses not coming inside visvanathapuram bus stop, the buses bypass at main road in front of barathi store. Most of the buses are came from thirumangalam depo. After one hour all the buses came one by one in line without no gap in time. kindly THE TRANSPORT MANAGER need to take the action. I have doubt if they have any contract with share auto or getting money from share auto drivers?
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                Sahaya Jenoshia
                                from Mahbubabad, Telangana
                                Mar 5, 2017
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                                I had to use government bus from trichy bus stop to NIT( TN 45 N 2355) . On this particular bus the plight of the bus is miserable. The bars seem to be hanging of the top of the bus. The conductor is very rude to passengers who travel. He expects certain behavioural attitudes from passengers such as giving money with write hand only. When these are not met with he just goes on shouting at them as to why they should study if they can't follow such mannerisms. I request you to give warning to these type of conductors on how to behave with passengers. U couldn't get the name of the conductor but i hope the bus number will do.
                                With regards,
                                Jeno
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                Amount debited but ticket not booked .[protected] I had booked a ticket from Trichy to Bangalore on 5th Feb 2017 (Ultra-deluxe) . Amount Rs. 388 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref ID :[protected]

                                Regards
                                Shyamala Raja
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                                  Complainant10293
                                  from Chennai, Tamil Nadu
                                  Mar 4, 2017
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                                  Improper maintenance of busses and indifferent reply of the depo manager

                                  Address: Madurai, Tamil Nadu, 626106

                                  I am a daily user of tnstc Madurai cities bus route no 76 Madurai to kariapatti.The maintenance of the bus is very poor and unable to travel.The shock observer is not functioning.that leads to servere body pain..The matter conveyed the the depo manager MCB and the reply is not convincing. He said that one bus alone can be repaired daily. The indifferent attitude of the depo manager shows the poor interest of the travelers and their life....
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                                  nandhini nandhu
                                  from Coimbatore, Tamil Nadu
                                  Mar 3, 2017
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                                  Address: 636004
                                  Website: Dharmapuri

                                  The bus which started from Bangalore to Salem (1to5) . Was delayed by 1hr on the way to Salem.. in dharmapuri they have stopped more than half an hour to load a luccage which was not supposed to do it. The incident happened on 3rd March 2017 night. Many women and girls were in the bus which is not safe when the bus gets delayed like this.Please check the consult people and do the necessary action.

                                  Regards,
                                  Nandhini
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                  Dear nandhini nandhu,

                                  Most of the Drivers & Conductors who are working in TNSTC for LONG Trip like this, they regularly doing these kind of activities to earn extra money for their expenses. It would not paid to concern authority anymore. Also the same incident was happened when i traveled from Namakkal to Chennai. When the bus was went to Trichy it was halted for 1 and 30 Hour at Trichy and loaded some luccage on top of the bus. This is regular activity which is done in night shift. This must be avoided for safe traveling of passengers. For this we may file a complaint in consumer court.

                                  Thanks

                                  ANGURAJ K
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                                    Kiran Chandra
                                    from Hyderabad, Telangana
                                    Mar 3, 2017
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                                    Address: 600113
                                    Website: www.tnstconlinebooking.in

                                    Recently my aunty booked her tickets to salem at http://www.tnstconlinebooking.in

                                    But she never got eticket

                                    Please tell is this official portal?

                                    Help me to resolve this question because so that other chennai people dont get solution, otherwise people easily waste their money on this site for booking.
                                    Also i think they have HTTPS Installed but still is it official or not.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Shyam Raja
                                      from Bengaluru, Karnataka
                                      Mar 14, 2017
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                                      Address: 620002

                                      Amount debited but ticket not booked .[protected] I had booked a ticket from Trichy to Bangalore on 5th Feb 2017 (Ultra-deluxe) . Amount Rs. 388 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref ID :[protected]

                                      username: shyamala.420
                                      Booking from: Trichy to Bangalore
                                      AC/NO :[protected]
                                      Amount Debited: Rs 388
                                      Date i booked 02.02.2017
                                      Journey date 05.02.2017

                                      Regards
                                      Shyamala Raja
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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