Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I cancelled the ticket 2days before of my journey till now I didn't get the refund kindly check the progress it's been 3 days
Here is the ticket details
TNSTC Corporation:SETC, PNR NO.:T43371714, From:BENGALURU To CHENNAI-PT Dr.M.G.R. BS, Trip Code:2315BANCHE, Journey Date:01/05/2023, Time:23:15, Seat No.:19, 20.Class:ULTRA DELUXE, Boarding at:SHANTHI NAGAR BS.

I cancelled the ticket before 2 days of my journey till now the amount not been refunded
Here is the info about the journey
TNSTC Corporation:SETC, PNR NO.:T43371714, From:BENGALURU To CHENNAI-PT Dr.M.G.R. BS, Trip Code:2315BANCHE, Journey Date:01/05/2023, Time:23:15, Seat No.:19, 20.Class:ULTRA DELUXE, Boarding at:SHANTHI NAGAR BS.
The ticket details are provided

Conductor mobile : [protected]
Vehicle No : TN01AN3353
Route No : 831UD Bangalore to Chennai

Booked seat 13W for my brother. He bad informed the conductor an hour earlier that he would be boarding from St John's hospital. When he boarded the bus, the conductor had already given my brother's seat to one among a bunch of ladies who boarded the bus with no prior booking. The conductor has asked my brother to travel in the single seat next to the door. How can he sleep?? Everybody leads busy lives and we book seats because we need the rest. When asked about it, the ladies refused to budge and both them and the conductor spewed rude and degrading remarks at my brother. Such rude behaviour! After much argument and bad remarks, he gave my brother 21W
Why not do this earlier? The conductor's behaviour need to be checked so that there isn't anything like this later. I am deeply upset and hurt this happened. Kindly take the necessary action to end this. This happens a lot.

I tried to book bus tickets from banglore to chennai on 29 April for rs 500. The money got deducted. But the bus ticket dint get booked.
Travel date 29/4/2023
The page showed error occured.
Money dint get reversed
Ticket dint get booked too

I'm traveling from Coimbatore to Trichy in TNSTC bus (TN 99 N 0496). The bus stopped at a tea shop near manavasi for break where the drivers and conductors got supplies of tobacco products like Nizam and Pan Masala for free and for consumers they charges extra money for everything including water bottles. They are selling water bottles for 25 Rs more than MRP.

This is to file a complaint on the bus driver and conductor for skipping two bus stops and not stopping at maximum halt (Kalampalayam, Workshop Stop). Even though the bus is free the driver is not stopping at the respective stops. Many women who are moving to work at the particular stop are suffering a lot..Pls take necessary action

ஐயா வணக்கம், நான் காஞ்சிபுரம் முதல் நாகப்பட்டினம் வரை 26/04/2023 அன்று TN01AN3379 என்ற பேருந்தில் முன்பதிவு செய்திருந்தேன். பதிவு உறுதி செய்யப்பட்டு எனக்கு வந்த குறுஞ்செய்தியில் நடத்துனரின் கைப்பேசி எண் [protected] என்ற எண் குறிப்பிட்டபட்டு பேருந்து நேரம் இரவு 10 மணி என குறிப்பிடபட்டிருந்தது. ஆனால் பேருந்து 10 மணிக்கு வரவில்லை. நடத்துனருக்கு கைப்பேசி எண்ணிற்கு தொடர்பு கொண்ட போது அது ஸ்விட்ச்ஆஃப் என்று வந்தது, பேருந்து வருமா? அல்லது வராதா என்ற அச்சமும் எழுந்தது. எனவே இனிவரும்காலங்களில் நடத்துனரின் சரியான கைப்பேசி எண்ணை தரும்படி கேட்டுக்கொள்கிறேன் இப்படிக்கு பேருந்துபயணி

Enna punda nu solla antha punda yaru
Ulundurpet to thirukoilur ticket eduthan g.ariyur la erakki vida mudiuamanu kettan mudiyum mudiyathunu solla vendiyathu tha na punda nu solran antha driver ore oru call panni iruntha pothum bus en village ha thandi pokathu norukkiduvanunga konjam ellar kittayum eppidi behave pannanumu solli kudunga antha pun...kkku.

Intha mari alukkulam en punnakku driver vela kuduthan
TN23N2088
Time 11.52
Enna punda solla antha punda yaaru mothalla...

*சென்னை இருந்து திருச்சி செல்லும் அரசு பேருந்துதில் ஓட்டுநர் கைபேசியில் பேசிய படி திருச்சி தேசிய நெடுஞ்சாலையில்.*

*TN21N2025*

Sir / madam, I am from thirumalai samuthiram, Thanjavur
Stopping is there in our Village, but TNSTC ( Thanjavur to Trichy ) buses are not stopping in our stop, if we need to go some were we have to wait for more than 1hour and today morning I have travelled in green colour TNSTC bus from vallam to sastra University but they gave me Thanjavur to thirumalai samuthiram ticket, I have an a photo copy of the ticket

Few months before our Village President has complained and he made to stick our Village name in all Thanjavur to Trichy TNSTC buses and now there is no stickers of our Village name, now they have mentioned (1to1 ), Even private buses also not stopping in our stop

But the bus which travelling from Thanjavur old bus stand to sengipatti
They all stop the bus in our stopping and the driver and conductors are treated with good manner

I kindly request you to take my complaint and please made the bus to stop in our Village stopping

I booked a ticket from theni to Bangalore on 01/05/2023 on TNSTC. I paid the payment through online but the ticket was not booked.

There is no buses for vellore in koyembedu I'll 3 hour's there is no proper response from everybody and any other buses won't let vellore passengers to ride. I'm so much disappointed with SETC

Hi,
We have booked a ticket from madurai to chennai on 11/04/23 in AC SLEEPER BUS and the date of journey is 23/04/23. Near trichy the bus was breakdown and the conductor told us to change the bus at 2.20am midnight and they arranged Non AC SEMI SLEEPER. From there we are supposed to travel in that NON AC SEMI SLEEPER bus only.

The conductor convinced us that we will get full refund amount for the journey, after that only we boarded into another bus.

Also, the bus was delay in boarding point by 1.5hrs and due to this breakdown we reached chennai at 9.30am.

As my mother was already suffering from knee problem and due to this, she suffered a lot.

We are totally very disappointed with the service.

I request to refund the Full ticket amount for the inconvenience caused.

On 13/04/2023, I'm booked a bus ticket from Mayiladuthurai to chennai in SETC. Amount Rs.655/- has been debited from my bank account .After few hours i cancelled my ticket, still now I'm not received refund amount. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 13/04/2023
OB ref no : T42934853
Amount : Rs.655 /-

My Email ID : [protected]@gmail.com
Mobile No : [protected]

Dear Sir/Madam,

I am writing this letter to bring to your attention an ongoing issue that I have been facing while traveling from Chennai to Kalpakkam through ECR buses. I board the bus at Pondicherry bus stop at Guindy, and when the conductor asked for my ticket, I informed them that my destination was Kalpakkam. However, the conductor informed me that the bus does not stop before Pondicherry and asked me to get down at Madhya Kailash. This incident has occurred multiple times in the past with other ECR buses as well.

As per the Department of Atomic Energy in Kalpakkam, TNSTC has granted permission to stop all ECR buses as around 10, 000 central government employees are residing in Kalpakkam. Despite this, the conductors and drivers of these buses are behaving rudely and not allowing passengers to board the bus.

I would like to bring to your attention that the same bus that does not allow passengers to board before Pondicherry, picks up passengers on the same route while reaching Kalpakkam to drop them off at Pondicherry. I fail to understand why the bus would pick up passengers on the same route where it has previously denied passengers.

I would like to request you to take necessary action against the drivers and conductors of ECR buses and ensure that they abide by the rules and regulations set by the TNSTC.

Thank you for your attention to this matter. I hope to hear from you soon.

Sincerely,
Rohith

I frequently travel from chennai to Kalpakkam throgh ECR buses. I take bus in guindy pondicherry bus stop. When conductor asked for ticket, I told kalpakkam them immediately he told me to get down as it wont stop in before pondicherry, and made me to get down at madhya kailash. Same way next 4 to 5 buses (all are ECR) refused to get me in and telling they dont stop. But the same bus while reaching kalpakkam, they are stopping and letting passengers inside to drop them at pondicherry. If stop is not there, why they are picking. Our department (Department of Atomic Energy in kalpakkam) got the permission from TNSTC to stop all ECR buses many years back as around 10000 central govt employees are residing in kalpakkam. The bus conductor and driver are very rudely behaving and not letting us inside the bus.

I'm here to complain about conductor rudeness on passenger. I am boarding in medical College. Conductor business is to check wheather the passanger got the ticket or not. I setting in fornt of the bus when he's in back in the bus. I constantly looking for him . He didn't came. When he came front and suddenly return to back in next stop then how I could I take ticket. At the time he came front. Then I 'm asking ticket to him. He's shouting on me for not getting ticket and he threatens me to charge fine on me. Please take mild action on him
vehicle no :TN 45 N 4222
CONDUCTOR NAME : Mr.Ravi No:1950/

Hi sir/madam, Good morning, My name is Martinraj A, On 19th April 2023 i tried to book tickets through tnstc app for my cousins, Chennai to Thanjavur date 21st April 2023, bus 2200CHETHA, I gave all the details like name of two persons mobile number and mail id, after that I also paid total amount of 890, but ticket was not booked, I checked from my side and transactions money got debited but ticket was not booked, they have mentioned if money debited and ticket not booked means it will get refunded within 3 days, but still haven't received any refund for 890,
Persons details:
A Arockia Auxsilia/23
A Keerthana/22
Seat no: 23 & 24
Mobile number given - [protected]
UPI Transaction Details - UPI/DR/[protected]/STATE

TRA/HDFC/**[protected]@HDFCBA
NK/TNSTCLTD//HDF0CD7D856
39C346A[protected]A9FC35E/1
9/04/2023 12:13:45
Chq:[protected]

Email id given - [protected]@gmail.com
Kindly refund my debited money

Hi sir/madam, Good morning, My name is Martinraj A, On 19th April 2023 i tried to book tickets through tnstc app for my cousins, Chennai to Thanjavur date 21st April 2023, bus 2200CHETHA, I gave all the details like name of two persons mobile number and mail id, after that I also paid total amount of 890, but ticket was not booked, I checked from my side and transactions money got debited but ticket was not booked, they have mentioned if money debited and ticket not booked means it will get refunded within 3 days, but still haven't received any refund for 890,
Persons details:
A Arockia Auxsilia/23
A Keerthana/22
Seat no: 23 & 24
Mobile number given - [protected]

UPI Transaction Details - UPI/DR/[protected]/STATE
TRA/HDFC/**[protected]@HDFCBA
NK/TNSTCLTD//HDF0CD7D856
39C346A[protected]A9FC35E/1
9/04/2023 12:13:45
Chq:[protected]

Email id given - [protected]@gmail.com
Kindly refund my debited money