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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 9, 2026
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 182

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P
Prakash Muthu Vadugu
from Chennai, Tamil Nadu
Jan 11, 2017
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Address: Coimbatore, Tamil Nadu, 641004

I had come with my wife and 2 kids to go ottanchatram. I sit inthe bus tn38 n 2826 bus time: 4.25pm location: singanallur busstand. We told going to ottanchattiram but the conductor told after 40 seat full madurai then only able to pick up you, this is our higher official order & rules. He send down us witoutany humanity.as a public i want to know if any rules or order there as he told. I requested to kindly take againsr him. Prakash coimbatore [protected]
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    Indian da
    from Raipur, Chhattisgarh
    Jan 2, 2017
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    Address: 638106

    Tn 38 n 1885
    Route: karur to pollachi
    Name:vellu samy
    He reacted rudely towards passenger. It affects passengers journey mentally. Guide him to face passengers with humanity and reduce him tension. Passenger starts a day from morning with good deeds. But like him reacted rudely it affects them daily peaceful journey.
    Thank you
    With your regards
    Jaihind
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
    I m right now traveling in a 1 to 5 express bus from salem to bangalore. I got into the bus because of the conductors compulsion.inspite of me finding no seat except the conductors seat i wanted to get down from the hus immediately and change the bus since i have to get a proper seat since i. Travelking nyt and the journey is long.but he forced me to sit in the conductors seat.and later the conductor and the bus driver started behaving very rudely to me..they didnt even let me sleep properly. I dont know his name but i will provide the bus registered number soon... What kind of behaviour is this.thrpughout the journey i was sitting there hearing them talk rudely about me as if i wanted to get into the bus.the conductor forced me and why wpuld i get the scoldings for something i didnt wanna do.currently its 4:25 am and i will be reaching hosur in a few minutes.and i am crossing hill top granites in that way.i really wish u find out which bus it was and please warn the coductor or take strict actions.this is not the first time i am facing something like this.
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      J
      Joydeep Nayek
      from Kunnattur, Tamil Nadu
      Jan 2, 2017
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      Address: Chennai, Tamil Nadu, 600119

      Today morning I have boarded 102 Ac Volvo from Chennai central Railway Station and I have given 100 rupee for fare and ticket was 50 Rupee up to shollinganallur, while getting down at Shollinganallur I asked for the change but the conductor right away decline for the change and started misbehaving and even I have seen that Conductor was not giving ticket to others I asked for his ID but he did not disclose that too. I am in Chennai for last 2 Years but this is the first time I got this misbehave from the bus conductor, I want an immediate action from you. Thanks!!
      Bus Number was - TN 01 N 8422. My Ticket Number are - 25820 / 25819
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        D
        Dass10756
        from Chennai, Tamil Nadu
        Jan 1, 2017
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        Address: Madurai, Tamil Nadu, 725001

        Sir we are coming tamilnadu villupuram district in the tourist bus station bus no tn2065 bus came and drive asked to go sit in the bus ...after few minutes he said please get down Kerala people has booked this bus... unfortunately we get down from the bus...I don't know how government bus was booking...time was about 7pm ...when we asked to him he was speaking abusing words..we were 26 numbers
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          F
          Farook Abdullah
          from Chennai, Tamil Nadu
          Jan 1, 2017
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          Address: 628204
          Website: www.tnstc.in

          I book the ticket from tiruchendur to chennai on today (31.12.2016) for the journey of 13.01.2017 by 3 attempts.

          The following are the attempts:

          1.Ticket not booked and the amount of 485 debited and after half an hour I received my money

          2.again I attempt to book and money 485 debited but still not received the money of RS.485

          3.then finally I booked the ticket

          So kindly refund me a amount of 485 in my account

          My login ID fasoukathali34
          Regards farook Abdullah
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            A
            arockiya raja
            from Bengaluru, Karnataka
            Dec 28, 2016
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            Address: Chennai, Tamil Nadu, 638656
            Website: tnstc.in

            I travelled with booked ticket on 23rd. In ticket it clearly mentioned e-ticket has to be carried during travel. Conductor asked for some money as he is not getting any money if v book through online. I didn't give So he started argue that u should have brought hard copy. If not next time I'll not allow. Additionally he not allowed passengers to sit in some seats starting It's booked. But in certain stop some people Got in, he took money and gave ticket. Hope u understand. For more details contact on [protected]@gmail.com I have bus number, conductor name and all details.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            For Last few months I was travelling in S1 bus running between sulthanpetai To karumathampati in coimbatore district. The conductor named K. Senthilkumar used To give ticket more than the prize of actually ticket not just To me but for different people., on several occation. His behavior is also very bad. Please take immediately action.
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              C
              CatyRae
              from Puducherry, Puducherry
              Dec 27, 2016
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              Very poor condition of bus..broken glasses

              Address: Nilgiris, Tamil Nadu, 643204

              Travelling from setc bus from gudalur to Chennai..
              Poor condition of buses and windows
              Also behavior of bus conductor is very harsh and bad..
              While closing the window, the window crashed over my little brother.. and the bus conductor without any concern over the little kid behaved badly saying that we harshly closed the window.. very poor bus condition and bad behavior of bus conductor.. worst experience ever.. will...
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              SubashiniMuppidathi
              from Irinjalakuda, Kerala
              Dec 25, 2016
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              Address: 635001
              Website: www.consumercomplaints.in

              Sir I have booked ticket from Hosur to tirunelveli I HV selected krishnagiri as pick up point I was waiting for abt 2hrs bus was not came I phoned to Hosur Setc counter, that staff today that bus will not come we have arranged other bus. I was waiting in k.giri bus stand what you people are doing is this is way to talk what about my money and time you have cancelled the bus no you have to return my money what debited from my account and you should be answerable for this actiom
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                S
                sivalak2304
                from Irinjalakuda, Kerala
                Dec 23, 2016
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                Dear sir,

                I am travelling frequently chennai to trichy and return trichy to Chennai. From trichy to perungalathur bus charge is rs 215 in ud only.but they are charging 235 rs.this fare is for koyambedu.if we are asking they shouting like anything.I asked at least go to via thambaram.they are not doing that also.government itself cheating the people.it is happening to all.like ponnaravathy to perungalathur fare is 300rs.kindly take the necessary action.
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  N
                  Nagaraj V Nair
                  from Chennai, Tamil Nadu
                  Dec 23, 2016
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                  Address: 410401
                  Website: [email protected]

                  Respected sir

                  I am V Nagaraj my mobile [protected] from Pune Maharashtra, I am state that today 22/12/16 Thursday 11:30 am. I went TRICHY central bus stand reservation counter there was one handicap lady seated, i asked for the reservation slip she's not given any reply up to 10 minutes .Then given the slip and she will gone outside the booth. after 50 minutes she came back and she said server is down it will be take 1 hour, there are 15 to 18 persons standing, and then one more lady came. And together lock the counter gone out and people are asking? Issuing very poor language for reply. Please take necessary action against this type of government servant .one more request please write down the reservation counter complaint mobile No. whatever it.

                  Thanking you
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                  Hi is prakash... in the date[protected] bus number TN-21 N-1834...Rout no 79 Kanchipuram to tambram.. In this bus conductor they giving 10 rs coin. But in other they not got 10 rs coin from passenger... But they r give only... So I want complaint about that conductor I have a ticket proof...
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                    S
                    Saran@santhosh
                    from Chennai, Tamil Nadu
                    Dec 19, 2016
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                    Address: Thanjavur, Tamil Nadu, 614205

                    From thirupalathurai to Thanjavur old bus stand base fair is rs.17 all the conductor are charging Rs.19. we are daily facing this issue. Most of the express are picking only at the time of empty.if they have full seat they won't stop bus in our stop. If they need collection they will stop it in all stop even its express. Worst from tnstc. Kumbakonam depo is worst all the common bus now become express won't common people will do
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      Radha Krishna
                      from Kodumudi, Tamil Nadu
                      Dec 18, 2016
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                      Address: 624001

                      Iam Radha Krishna, from tamil nadu,
                      Iam plan to Travel Dindigul to Rmtc colony through tamil nadu public transport, Conductor ask me to take a tickets, I gave 10 Rupees coin but he said to me in india 10 Rupees coin was banned, so he didn't give ticket to me, kindly take action for this issues, people are suffering to this problem

                      Bus conductor name : Mr. Kumar
                      No :62128
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        WAspishema
                        from North Lakhimpur, Assam
                        Dec 17, 2016
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                        Address: Chennai, Tamil Nadu, 600096

                        Currently travelling from CMBT to kanchavadi in 570 AC bus, the AC bus is circulating air which is amalgamated with smoke, we could also sense that while breathing and causing lot of discomfort to most of the passengers of all ages here like me. Suspecting the smoke has enveloped filters around. So as a true citizen i request to TNSTC to Please take some corrective actions towards maintenance of the state bus. Thanks.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                        thanks for the update.
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                          S
                          Sandy6694
                          from Bengaluru, Karnataka
                          Dec 14, 2016
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                          Address: 620005
                          Website: www.tnstc.in/TNSTCOnline

                          Sir,

                          I tried to book a ticket from Bangalore to Trichy. Due to network problem during transaction the amount of Rs.388 is debited but the ticket is not booked. Kindly refund the amount of Rs.388 for which the ticket booking failed.
                          please refund amount in my account

                          username: Sandy6694
                          Booking from: Bangalore to Trichy
                          Amount Debited: Rs.388
                          Amount debited ref no. HF[protected]

                          FOR YOUR REQUEST PLS REPLAY TO MAIL HOW MANY DAYS TO REFUND THE AMOUNT
                          MAIL ID ([protected]@gmail.com)

                          Thanks & Regards
                          Santhosh Kumar
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            A
                            asarifa005
                            from Bengaluru, Karnataka
                            Dec 9, 2016
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                            Address: 641008

                            I have booked my ticket in SETC site to travel Bangalore to Coimbatore on 02nd December. The boarding time was 22:20 IST in Madiwala police station on 02 Dec, I have waited since 21:40 IST in boarding point,
                            The bus has not come until Dec 03rd 01:10 AM, my self and 6 more passengers were waited to get a bus, the bus has not come
                            until next day morning 1 Am, I went to Coimbatore SETC bus stand and asked why the bus has not come, they are not responding me properly and scolding very badly in tamil, this is really too much that we waited almost 4 hours in rain but the bus has not come on regular route, we met all busses with different timing but we never saw the actual bus, we have not received any contact numbers to contact and no one contacted us for boarding, the poor maintenance and irresponsible reply really made to feel bad.
                            i have asked them for the complaint details but they again started scolding badly, we are sure it’s not our mistake we waited long at the same boarding point but bus has come in different rout, i have attached my tickets here, please try to avoid the situation next time and help others at least. Please arrange some training for them to talk to people with right way, they are not owner for the bus, its our bus they must respond us in good way, we are not their slave.
                            Boarding Details,
                            name: Azarudeen A
                            PNR Number : T18158733
                            Date of Journey : 02/12/2016
                            Service Start Time : 22:05 Hrs.
                            Passenger Pickup Time : 22:20
                            Passenger Pickup Point : MADIVALA POLICE STATION
                            Seat No/s : 27, 28
                            Please call me at any time for any queries,
                            Name: Azarudeen A
                            Ph: +91 [protected] / +91 [protected]
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                            As we traveled from Sri puram (Golden Temple) to Vellore bus stop (vehicle no TN 23. N1929) on 10th December 2016, 4pm. As ur conducter charged me full ticket amount for 2yrs kid, when we ask him he told that even for kids they are charging full amount, As iam fileing an complaint in comsumer court. I need an explanation regards to this.
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                              R
                              Richard Saji
                              Dec 8, 2016
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                              Address: 635109
                              Website: tn complaints

                              Sir., i hv travelled hosur-dharmapuri.@7:12:16in 9:30-12.in hosur bus stop on govt bus.with rayakottai toute.the bag contains lot of materials.thats a bag with red&ligt golden colour.if may get any tempo.call my num [protected].the bus has a blue background name board with red letter.then the bus back consists a mettur @last in list.&it consist of down-uppward window.with white glass.sir plzzz help mee
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                Tona R
                                from Bengaluru, Karnataka
                                Dec 8, 2016
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                                Address: Bangalore, Karnataka, 560066
                                Website: www.tnstc.in

                                Between Bangalore to Puducherry more than 4 SETC bus are running. All the busses has same route number 622UD. During the date of journey its very difficult to find bus which we have booked. Time gap between 2 busses all very less like 10:00 pm one bus, 10:05 pm next bus.
                                Every time I am struggling a lot because of this issue, one day i missed my bus and travelled in next bus .

                                It will be useful if you send a message with bus number, 10 minutes before travel.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  D
                                  Damodaran Timiri
                                  from Chennai, Tamil Nadu
                                  Dec 8, 2016
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                                  I travelled from vellore to chidhambaram on 8.12.2016.The bus started at 6.50 AM from Vellore.It arrived at TV Malai bus stand at 8.45 AM.There it had a halted for about 20 minutes for breakfast which is reasonable.Then the bus resumed its journey. But to everybody's annoyance it halted again at Thiruvalluvar statue for about 15 minutes or a little more to load luggage. This can very well be avoided by asking the traders to bring the loads to TV Malai bus stand itself. Thus time can be saved and unnecessary annoyance to the passengers would be avoided.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                  I am a medical student doing MBBS when my father was travelling from vapure to chidambaram conductor abused with bad words

                                  bus number:- TN30 N0951
                                  my contact number:[protected]
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                                    Rexmon
                                    from Delhi, Delhi
                                    Dec 7, 2016
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                                    Address: 600027
                                    Website: [email protected]

                                    Sir,
                                    i booked ticket details below,
                                    pnr no T18196784
                                    date of jurney 05/12/2016
                                    route no 789ud
                                    from punalur to chennai cmbt
                                    bus id no E-4512
                                    OB ref no OB7880546, BANK txn no HAXG[protected]
                                    i boarded the bus from punalur and travelled up to rajapalayam
                                    after that the bus was cancelled and the conducter refunded the manual
                                    tickets in my case not possible,
                                    kindly look in to this matter and the fare refund at the earliest,
                                    thanks,
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Dhanushb dhanush
                                      from Jayamkondacholapuram, Tamil Nadu
                                      Dec 3, 2016
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                                      Address: 560062
                                      Website: www.setc.co.in

                                      Hi i am dhanush and i am travelling thru setc from bangalore to tuticorin date 3-12-16 and the bus route no. 871ud my pnr no. Is t18189384 and bus id no
                                      E-2083, and i was very much upset where the bus stopped for having dinner is close to krishnagiri and the hotel was not hygienic and food was very expensive and informed the bus staff about the hotel, but the staffs were very negligent and said complaint at our depot, also the driver was not having patient nor time to answer the passenger query he was making fun with us, this is not acceptable, so required to take necessary action for the betterment of setc. Thanks well wisher
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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