Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Today morning I have boarded 102 Ac Volvo from Chennai central Railway Station and I have given 100 rupee for fare and ticket was 50 Rupee up to shollinganallur, while getting down at Shollinganallur I asked for the change but the conductor right away decline for the change and started misbehaving and even I have seen that Conductor was not giving ticket to others I asked for his ID but he did not disclose that too. I am in Chennai for last 2 Years but this is the first time I got this misbehave from the bus conductor, I want an immediate action from you. Thanks!!
Bus Number was - TN 01 N 8422. My Ticket Number are - 25820 / 25819

Sir we are coming tamilnadu villupuram district in the tourist bus station bus no tn2065 bus came and drive asked to go sit in the bus ...after few minutes he said please get down Kerala people has booked this bus... unfortunately we get down from the bus...I don't know how government bus was booking...time was about 7pm ...when we asked to him he was speaking abusing words..we were 26 numbers

I book the ticket from tiruchendur to chennai on today (31.12.2016) for the journey of 13.01.2017 by 3 attempts.

The following are the attempts:

1.Ticket not booked and the amount of 485 debited and after half an hour I received my money

2.again I attempt to book and money 485 debited but still not received the money of RS.485

3.then finally I booked the ticket

So kindly refund me a amount of 485 in my account

My login ID fasoukathali34
Regards farook Abdullah

I travelled with booked ticket on 23rd. In ticket it clearly mentioned e-ticket has to be carried during travel. Conductor asked for some money as he is not getting any money if v book through online. I didn't give So he started argue that u should have brought hard copy. If not next time I'll not allow. Additionally he not allowed passengers to sit in some seats starting It's booked. But in certain stop some people Got in, he took money and gave ticket. Hope u understand. For more details contact on [protected]@gmail.com I have bus number, conductor name and all details.

Travelling from setc bus from gudalur to Chennai..
Poor condition of buses and windows
Also behavior of bus conductor is very harsh and bad..
While closing the window, the window crashed over my little brother.. and the bus conductor without any concern over the little kid behaved badly saying that we harshly closed the window.. very poor bus condition and bad behavior of bus conductor.. worst experience ever.. will...

Sir I have booked ticket from Hosur to tirunelveli I HV selected krishnagiri as pick up point I was waiting for abt 2hrs bus was not came I phoned to Hosur Setc counter, that staff today that bus will not come we have arranged other bus. I was waiting in k.giri bus stand what you people are doing is this is way to talk what about my money and time you have cancelled the bus no you have to return my money what debited from my account and you should be answerable for this actiom

Dear sir,

I am travelling frequently chennai to trichy and return trichy to Chennai. From trichy to perungalathur bus charge is rs 215 in ud only.but they are charging 235 rs.this fare is for koyambedu.if we are asking they shouting like anything.I asked at least go to via thambaram.they are not doing that also.government itself cheating the people.it is happening to all.like ponnaravathy to perungalathur fare is 300rs.kindly take the necessary action.

Respected sir

I am V Nagaraj my mobile [protected] from Pune Maharashtra, I am state that today 22/12/16 Thursday 11:30 am. I went TRICHY central bus stand reservation counter there was one handicap lady seated, i asked for the reservation slip she's not given any reply up to 10 minutes .Then given the slip and she will gone outside the booth. after 50 minutes she came back and she said server is down it will be take 1 hour, there are 15 to 18 persons standing, and then one more lady came. And together lock the counter gone out and people are asking? Issuing very poor language for reply. Please take necessary action against this type of government servant .one more request please write down the reservation counter complaint mobile No. whatever it.

Thanking you

From thirupalathurai to Thanjavur old bus stand base fair is rs.17 all the conductor are charging Rs.19. we are daily facing this issue. Most of the express are picking only at the time of empty.if they have full seat they won't stop bus in our stop. If they need collection they will stop it in all stop even its express. Worst from tnstc. Kumbakonam depo is worst all the common bus now become express won't common people will do

Iam Radha Krishna, from tamil nadu,
Iam plan to Travel Dindigul to Rmtc colony through tamil nadu public transport, Conductor ask me to take a tickets, I gave 10 Rupees coin but he said to me in india 10 Rupees coin was banned, so he didn't give ticket to me, kindly take action for this issues, people are suffering to this problem

Bus conductor name : Mr. Kumar
No :62128

Currently travelling from CMBT to kanchavadi in 570 AC bus, the AC bus is circulating air which is amalgamated with smoke, we could also sense that while breathing and causing lot of discomfort to most of the passengers of all ages here like me. Suspecting the smoke has enveloped filters around. So as a true citizen i request to TNSTC to Please take some corrective actions towards maintenance of the state bus. Thanks.

Sir,

I tried to book a ticket from Bangalore to Trichy. Due to network problem during transaction the amount of Rs.388 is debited but the ticket is not booked. Kindly refund the amount of Rs.388 for which the ticket booking failed.
please refund amount in my account

username: Sandy6694
Booking from: Bangalore to Trichy
Amount Debited: Rs.388
Amount debited ref no. HF[protected]

FOR YOUR REQUEST PLS REPLAY TO MAIL HOW MANY DAYS TO REFUND THE AMOUNT
MAIL ID ([protected]@gmail.com)

Thanks & Regards
Santhosh Kumar

I have booked my ticket in SETC site to travel Bangalore to Coimbatore on 02nd December. The boarding time was 22:20 IST in Madiwala police station on 02 Dec, I have waited since 21:40 IST in boarding point,
The bus has not come until Dec 03rd 01:10 AM, my self and 6 more passengers were waited to get a bus, the bus has not come
until next day morning 1 Am, I went to Coimbatore SETC bus stand and asked why the bus has not come, they are not responding me properly and scolding very badly in tamil, this is really too much that we waited almost 4 hours in rain but the bus has not come on regular route, we met all busses with different timing but we never saw the actual bus, we have not received any contact numbers to contact and no one contacted us for boarding, the poor maintenance and irresponsible reply really made to feel bad.
i have asked them for the complaint details but they again started scolding badly, we are sure it’s not our mistake we waited long at the same boarding point but bus has come in different rout, i have attached my tickets here, please try to avoid the situation next time and help others at least. Please arrange some training for them to talk to people with right way, they are not owner for the bus, its our bus they must respond us in good way, we are not their slave.
Boarding Details,
name: Azarudeen A
PNR Number : T18158733
Date of Journey : 02/12/2016
Service Start Time : 22:05 Hrs.
Passenger Pickup Time : 22:20
Passenger Pickup Point : MADIVALA POLICE STATION
Seat No/s : 27, 28
Please call me at any time for any queries,
Name: Azarudeen A
Ph: +91 [protected] / +91 [protected]

Sir., i hv travelled hosur-dharmapuri.@7:12:16in 9:30-12.in hosur bus stop on govt bus.with rayakottai toute.the bag contains lot of materials.thats a bag with red&ligt golden colour.if may get any tempo.call my num [protected].the bus has a blue background name board with red letter.then the bus back consists a mettur @last in list.&it consist of down-uppward window.with white glass.sir plzzz help mee

Between Bangalore to Puducherry more than 4 SETC bus are running. All the busses has same route number 622UD. During the date of journey its very difficult to find bus which we have booked. Time gap between 2 busses all very less like 10:00 pm one bus, 10:05 pm next bus.
Every time I am struggling a lot because of this issue, one day i missed my bus and travelled in next bus .

It will be useful if you send a message with bus number, 10 minutes before travel.

I travelled from vellore to chidhambaram on 8.12.2016.The bus started at 6.50 AM from Vellore.It arrived at TV Malai bus stand at 8.45 AM.There it had a halted for about 20 minutes for breakfast which is reasonable.Then the bus resumed its journey. But to everybody's annoyance it halted again at Thiruvalluvar statue for about 15 minutes or a little more to load luggage. This can very well be avoided by asking the traders to bring the loads to TV Malai bus stand itself. Thus time can be saved and unnecessary annoyance to the passengers would be avoided.

Sir,
i booked ticket details below,
pnr no T18196784
date of jurney 05/12/2016
route no 789ud
from punalur to chennai cmbt
bus id no E-4512
OB ref no OB7880546, BANK txn no HAXG[protected]
i boarded the bus from punalur and travelled up to rajapalayam
after that the bus was cancelled and the conducter refunded the manual
tickets in my case not possible,
kindly look in to this matter and the fare refund at the earliest,
thanks,

Hi i am dhanush and i am travelling thru setc from bangalore to tuticorin date 3-12-16 and the bus route no. 871ud my pnr no. Is t18189384 and bus id no
E-2083, and i was very much upset where the bus stopped for having dinner is close to krishnagiri and the hotel was not hygienic and food was very expensive and informed the bus staff about the hotel, but the staffs were very negligent and said complaint at our depot, also the driver was not having patient nor time to answer the passenger query he was making fun with us, this is not acceptable, so required to take necessary action for the betterment of setc. Thanks well wisher

Respected sir/ madam..
It was raining all throughout inside bus... Where old people and ill passenger suffered a lot... Im a government medical officer... I used same bus to reach kadayanallur from puducherry same day i already havebooked returns journey to puducherry but same bus has come without any service and broken windows and inoperative windows and leaking inside the bus all throughout during rain.. On dated 3/12/16...982 ud... Bus from shencottah to puducherry... We have been told fc issue with regular bus.. Its a spare one.. One of the great shame to transport corporation... Causing so much trouble for payed citizen... Worst ever depo shencottah... Kindly make a better tranport for atleast having a peaceful seat... And timely ride.. And today bus was 1 and half hour delay too

I have booked ticket today (2/12/2016 21:05) from "Chennai" to "Mayiladuthurai" and choose the pick up point "Tiruvanmiyur" but the application finally booked a ticket by mistake the pickup point is "Chennai CMBT". I checked the print out once I know the information.

The customer care number also not working that time.

Please consider my complaint and correct the software.

Regards,
Elamvazhuthi K
Mobile NO:- [protected].