Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

When ever i try to book chennai to tuticorin a c bus the pick up point is only cmbt. we are unable to choose perungalathur. i sent a e mail regarding this to [protected]@tnstc.in on july 1. no action taken. again i sent a reminder on july 12. no action taken till now.
Please make it a pick up point at perungalathur for ac bus. they provided for some other buses at perungalathur but not for this. let them give a pick up point for all buses at perungalathur.
Regards,
Manoharan
[protected]

I have cancelled that ticket from chennai to nagergoil on 03.08.2016,
I didn't receive refundable amount Rs.882
Please do that needful to transfer my Sbi account.
A/C No. [protected]
OBC No.0B7017940

Dear Sir (Tnstc Officials),

Kindly confirm the purpose of issuing E-ticket. Why it is compulsory to give a printout of E-ticket. Cant we show the E-ticket to conductor while checking in mobile?

It is happening only in TNSTC. In IRCTC, KSRTC and other private buses they accept it in the form of E-ticket. Please educate your employees the use of E-ticket.

Thanks in advance.

S.Preethi

I have booked ticket from[protected] chennai to Nagercoil. I have cancelled that ticket on[protected]. I dit not receive refundable amount Rs.882
Please do the needful to re transfer my Sbi account.
OBC NO. 0B7017940
Pnr no: T16437823
Route No. 284UD

Hello sir, i am resident of tiruvannamalai but i am studying in chennai. If i want to go to my home town i will have to travel for 5 to 6 hours.in case o[censored]ltra delux it takes only 4 hours but these buses are very limited. They are available only once per hour. There are no train service or private bus services for our district from chennai. So we are fully depend on govt bus services. So i am requesting the govt to increase the number o[censored]ltra delux buses from chennai to tiruvannamalai (To and fro).

As i travelled by 16th aug 2016 from chennai koyembed [06:00am] where got into setc bus no tn32 11 3580 towards pondy & destination to cuddalore.

By 0815 at kovathur bus kept halt for break fast. After driver & conductor had there free breakfast where conductor informed to us as bus had breakdown due to tyre puncture.

Then conductor confirmed by within 10mins we will arrange another bus but we awaited more than 2hrs none bus arrived. Meanwhile we asked to refund our amount and take back as partially traveled from chennai to kovathur. But conductor refused and told we have rules after 3hrs only can refund but actually driver & conductor played a well drama.

Because no bus issue where taken our money after late hours coming where no one avail where placed new ticket to make new revenue generation from kovathur to pondy to cuddalore.

Pls find the attach of photo copy of conductor where need to take a severe action on bus conductor & driver where spoiled our work which need to reach in time & 30-40bus arrived from cuddalore & pondy to chennai but no bus from chennai to cuddalore on mean time.

Dear sir/madam
Today[protected] i was board the bus from salem to hosur around 11am.
The bus no. was tn 29 (1 to 1 bye-pass rider) driver name: g. vishwanathan
N 2521 conductor name: a. v. puttaraji
I was travelled with my wife & my 4years old son above mentioned bus. we seated in 3 seats & i am ready to take half ticket for my son. but driver mr. g. vishwanathan asked me to take full ticket for my son, else he told take my son with my seat & vacate one seat. he told government rule was above 4 years has to take full ticket. then i checked with tnstc terms & conditions, then i found up to 12years or up to 130cm height can avail half ticket. some how i managed to take half-ticket.

But i was ashamed with that driver. please take necessary action, to rescue other innocent peoples. conductor was decent & he worked as per rule. bu the driver was bull...

I am physically challenged person, now (15.08.2016) i am travelling from orathanadu to chennai in setc bus which is running in all the days. When i try to get the ticket by using my disabled id pass, conductor refused my concession pass and told me that this is special bus, pass not allowed in this bus, you can't use this pass, you must take full ticket, like that he told me in roughly manner. I was embarrassed in the public. Finally i took full ticket. Some of the coductors doing like this. I can't fight with conductor in all my travel. What can i do for this?. Shall i take it in to court?.

Saturday(13/08/2016) after noon I booked the ticket in Ultra delux bus using TNSETC mobile e-ticket app.From tuticorin to Chennai for Monday travel.But Payment debited but my ticket was not issued.I also contact the customer care number they are not responding .So Please refund my money(459).Response this complaints as soon as possible.

Reference ID 0B7086620
Refund money 459

I booked bengaluru to karur at 10.15pm
My boarding point is madivala police station i am waited there from 9.45pm
To 12.35am still that bus not came i got irritated and came back to room. This is a bull service from tnstc. Really all are son of bi*h. My money is also wasted my plans in tamilnadu also wasted

On 6/08/2016 .I have booked one ticket from Coimbatore to Bangalore the ticket is not booked but the amount of Rs.408 is debited amount from my account. I have send complaint to the TNSTC support Email id but i could not get any updates from them and also i call to the customer care number ring goes on but they will cut the call they never respond.
Transaction ID: GSBM[protected] this traction id for the reference, please refund the amount as soon as possible

Regards

Arun

I have reserverd ticket on tnstc online booking. Some unconditional situation i have to be cancel the ticket i tried to cancel the ticket on online. After the fullcancellation got message (Service is cancelled, contact tnstc for cancellation.) so i tried to contact the below mentioned customer care number. They attend the call put the receiver on desk and talking to someone else. Please give a proper support to people.


E-booking & mobile booking-helpdesk[protected]-30986319

Yesterday (07/08/2016) night i used to travel in setc bus seatno is 21. There is no buttons available for push back. Yesterday night fully i travelled with back pain because of this. For this travel i paid 470 rupees.
Busno: (Tn-01, an-0345),
Tripcode:1930cbaban
Routeno:875k
Because of this bus i trouble a lot and upset. Pls take action against this.

Hello sir/madam,
The shops outside and private water bottle sellers in Mattuthavani omni bus stand are selling water bottles at more than MRP @ 25 rupees per litre water bottle. While the MRP is not more than 20rupees. Further, for urinal usage, the charge is 5 rupees. With these exorbitant prices how can we purchase water bottles when in need. I plead the relevant authorities to look into this and take necessary action.

Thank you.

Hi,

I am from chengapalli, tirupur dist, which is located in erode-coimbatore highway. I am working in coimbatore. On returning back to coimbatore on mondays of every week, i have been waiting for more than 1.5 hours (5.15 am-6.50 am) in bus stop for the bus to come. Actually, there is a bus for every 5 mins, but which are fly by by-pass fly over. With me, there were more than 20 passengers, were waiting. At last, one bus came at 6.55 am, that too with passengers at the foot-board. There were old people, how could they board the bus. I inquired the conductor about this, he was saying that all the seats were filled in erode itself and if they come down the passengers are feeling irritated and they are complaining that they are late, so we are not coming. How mean they are? Did they alone buy the ticket? Are we travels at free of cost to covai? Or are we not humans? Are we not studying in colleges in big cities? Are we not working in mnc's? We are not even get a bus to board. Please take necessary action on this. There are lot more people suffered because of this including patients. Please please have a look and take action

Respected sir, madam,
I booked e-ticket through online (tnstc.in)
While i carry e-ticket for my travel
But bus conductor is not accepted the e-ticket he is asking printout in paper he is get down me from bus
Then i asks lot of time but he is not accept
My e-ticket details
Passenger name vignesh kumar k
Pnr number t16376124
Seat number 13
From chennai cmbt to sivakasi
Then please clarify me what is the purpose of e-ticket

I booked a bus via online in tnstc website and the ticket was confirmed and i got the receipt image. But when the passanger had gone to koyembedu, the bus was not there. Then he asked the office, they said there is no bus in this number and also asked him to go and enquire in the other office in koyembedu. But nobody is responding properly. Dont know what to do.. I called for the tnstc phone number nobody is picking.. I have attached the image of the booked ticket... Thanks.. Please help me refund the money

I was travelling from chennai to kanchipuram, bus number tn 21 n 1775, 3pm on 18/07/2016 monday, horrible smoke from the silencer, people driving behind this bus can't even see anything due to this heavy smoke. Pollution control department should take immediate action, i really don't understand how the driver can drive that bus, i kindly request you to take immediate action...

Hi

I tried to travel from tiruppattur to hosur on 17th july evening at 4:00pm in bus no. Tn 29 n2656 (1-5 tiruppattur to hosur), but conductor balu not allowing and he asked only bangalore passenger to get in to bus, but actually the bus is 1-5 bus and we don't have any other buses for hosur except this bus during this time, but he told like there is bus don"t getin into bus and i requested 5-10times as i was travelling with my kids (3years, 7months) and he talking level is very very bad and finally start talking very bad words.

Even i complaint same in timeoffice, but no response.

Please take required action with suspension on conductors balu/time officer and he should know how to response to passengers.

He should ask sorry to passenger for this incident.

Regards
Mohan
[protected]

Hello,
In coimbatore to salem bus service buses are giving troble to the passenture. i pick the bus from coimbatore gandhipuram bus at yesterday night 9.30pm to my place namely lakshinagar (bhavani bypass) but that conductor told me to get down from the bus becoz of he need only the salem passentures. but the bus lable appear my places name exactly even its not ah 1 to 1 or byepass rider its an normal bus, every each conductors and bus drivera are told me tha above like that soo many passenture are there, morethan 8 to 10 passentures are need a bus for my town route so wat we / i do.? am having very tension and very sad about the tamilnadu transport corporation. make it immediate solution for the above problem.