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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 190

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N
Narayananm
Jan 27, 2016
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Address: Madurai, Tamil Nadu, 625007

Vechile no TN72 N 1956
The bus was started 07.45 Pm today (27/01/2016) from Coimbatore to tuticorin,
One of the worst driving an uncontrolled speed, He was not care about any one, he will not slow down at Humps also, luckily we ex caped from two accidents.I am scared to continue further so I detdiwn at madurai.I request you peoples pls dot allow these kind of drivers.
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    manovenkat
    from Gurgaon, Haryana
    Jan 17, 2016
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    I am travelling from Dindigul to Theni right now. I have boarded this tnstc bus no.TN 57 N 1705, in dindigul at 7.35. Normally, buses will reach theni by one and half hours to two hours. I have already travelled for more than one and half hours, and still the bus reached only half a distance to theni. The conductor is also irresponsible in conveying the time and the proper reason for this delay. Till now, 7 tnstc buses have crossed this bus towards theni. Why such a kind of delay is happening..?? If the bus is not in a proper condition to drive or the driver is not experienced for atleast a normal drive also, why the same has been sent to bus stand for trips.?? Please take proper actions and maintain the buses with good condition. I want to add one more point, when i board this bus in dindigul bus stand, there was no other buses avalable for theni, except only one private bus, which was already filled and standing too. So i have no other way other than boarding the availablr bus. I couldn't understand why this kind of irresponsible activities are happening in most of the situations..?? Please take corrective actions and please be responsible for passengers.
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      karthikeyanas
      from Delhi, Delhi
      Jan 13, 2016
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      Address: Thanjavur, Tamil Nadu, 612001
      Website: www.tnstc.in

      Hi, I have booked the on-line ticket on 20/Dec/2015 from kumbakonam to Bangalore. The ticket also got confirmed.But the bus service was cancelled by TNSTC and amount was not yet refunded to my account. Please check the below booking details and deposit the amount back to my account. PNR NO: T13606212 Date of Journey : 17/01/2016 Trip Code : 2030KUMBAN Route No : 844UD Bank Txn. No. : EHMP[protected] OB Reference No.: OB5765606 EHMP[protected] OB Reference No.: OB5765606 Thanks & Regards, Karthikeyan A.S
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        A
        afeef-uz- Zaman
        from Hyderabad, Telangana
        Jan 10, 2016
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        Address: 635802
        Website: Www.consumercomplaints.in

        Driver name Yogarajan drives thru chennai to pondicherry. Bus number TN:32 N3696. Had hit my new swift car 2 months old by overtaking unnecessarily and that has caused a major damage to my car. His driver was very lethargic in responding to the victim thou he agreed his mistake. The following below is the way he spoke " Aama yen thappu dhan adichiten eppo yanna adhuku" kindly look into this. Thanks.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          S
          sornamkumaresan
          from Suchindram, Tamil Nadu
          Jan 9, 2016
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          Address: 629169

          Respected sir while i enquire about 7b mamoottukadai(mail bus & the only bus touching palliyadi post office), the bm answered in a very shabby manner. The a/m route bus was not operated most of the last 2 months, causing major delay in delivery and despatch of mails to public & nagercoil rms.Pl.Ensure proper service of the 7b mamootukadai route bus. The b.M (cell no [protected]) replied you dont trust govt buses, we cant provide regular bus service to this route.He didnt realize the importance of mail service. Yours faithfully, postmaster, palliyadi po 629169
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            K
            Kebeen
            from Chennai, Tamil Nadu
            Jan 4, 2016
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            Address: Chennai, Tamil Nadu, 600024
            Website: www.tnstc.in

            [protected].50 AM Dear Sir/Madam, Myself A.Mubeentaj, am working in MADRAS MEDICAL MISSION at chennai. Today[protected] i was traveled in 37G bus root ( Power house to Kmc ), i get in the bus at power house bus stop but bus was fully rushed so i stand in step that time i could not able to take the ticket. Then next bus stop (LIBERTY) came, i send the cash to conductor through the people who stands near by myself. In liberty bus stop one ticket checker came inside of the bus, he started to talking with me regarding the ticket, i briefly explained to him what was happened but he is not ready to hear what am telling, rather than beginning itself he was talked very bad about me and he insult myself in the public place, as a govt officer he doesn't no how to talk with the public. Actually another girl also was there in the same situation, she supported me and explained to him but he still blamed me and his behavior is very bad. I cried in that situation. That ticker checker is horrible, heartless person. Bus Details: T-A19641 MTC-DELUXE 37G-W1-AS 37G-CT-D D54326 C15820 TICKET CHECKER IN KODAMBAKKAM LIBERTY BUS STOP INCIDENT DATE:[protected].50 AM
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              Kalyan Tammana
              from Vijayawada, Andhra Pradesh
              Dec 26, 2015
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              Address: Chennai, Tamil Nadu, 520001
              Website: www.tnstc.org

              Dear sir/madam, my family came here for tamilnadu to visit tourist places like kanchipuram madurai rameswaram and tiruvannamalai there is no proper guidance and no information in the tourism site about the sites and we forced to travel on private buses with hugr fares but they cheated they promised to take tiruvannamalai but later turned us to chennai
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                Darsnv
                Dec 24, 2015
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                Address: 607803

                Dear sir, I am living in neyveli arch, i am going to neyveli arch to Panruti by tnstc buses in daily.Neyveli arch is stage available but some buses issued correct ticket Rs, 10/-, other tnstc buses Neyveli TS to Panruti ticket Rs, 14/ it collected in Neyveli arch stage.please slove the problems in all tnstc express buses in Neyveli arch stage it to be collected in future
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  suganpremkumar
                  Dec 23, 2015
                  Apr 10, 2024
                  This thread was updated on Apr 10, 2024
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                  Address: 600002
                  Website: www.tnstc.in/TNSTCOnline

                  Dear Sir/Madam, I am Sugan. I booked tickets on 14/12/2015 for 14/01/2016 travel (From Chennai to Pudukkottai). But due to some personal issue I decided to cancel my ticket before 20days itself. But when i logged in SETC portal, My ticket is not available in Booking history and there is no option showing about cancellation. I tried several times. But i am not able to cancel below ticket. I request you to cancel tickets and help me to get refund. The tickets fare is Rs301. I expect you to take this matter as serious and do the same. Here the Bus Ticket details: Chennai to Pudukkottai. Bus route no: 133. Trip Code 1930CHEKDI. Date: 14/01/2016 Seat Nos: 14. Passengers Details: c sugan prem kumar. PNR No.T13528759. Bus ID No.E-1080 Thanks & Regards,
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                  I cannot able to cancel my ticket

                  TNSTC Corporation:SETC, PNR NO.:T53486315, From:SHANTHI NAGAR BS To CHENNAI-PT Dr. M.G.R. BS, Trip Code:2320BANCHENS, Journey Date:12/04/2024, Time:12/04/2024, 23:20, Seat No.:18.Class:NON AC SLEEPER SEATER, Boarding at:SHANTHI NAGAR BS.
                  For e-Ticket: https://www.tnstc.in/TNSTCOnline/vt.do?PNR=T53486315
                  Please carry your photo ID during journey. T&C apply. www.tnstc.in

                  This is my ticket I couldn’t able to cancel it and ticket cost is 500rs . Please help me on this
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                    thirumurugan R
                    from Gurgaon, Haryana
                    Dec 17, 2015
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                    Address: Thanjavur, Tamil Nadu, 614625

                    The private buses running on these routes (Thanjavur, Trichy, Pattukottai, Kumbakonam), are driving like flights, they are too fast and blind, there is less safety for the passengers running in these routes, the drivers make the passengers afraid to travel in this routes, please make them drive safely, and the government/Transport corporations should place speed limit devices and certain restrictions for the buses and drivers. Passengers safety should be preferred First, Please do the necessary actions.
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      K
                      krrkarthik
                      from Chennai, Tamil Nadu
                      Dec 15, 2015
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                      Address: 639001

                      Last week I have faced such a rude behavior from one of the conductor in Karur to Bangalore bus. The conductor name is J Ravi Kumar - Batch no - 6623/DPI and the bus no TN 01 AN 0621 - Service date time: 13-Dec-2015 22:00 from KARUR to BANGALORE. Kindly send this person for a behavioral training before sending him as conductor.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        xfernando
                        from Mumbai, Maharashtra
                        Dec 14, 2015
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                        Address: Coimbatore, Tamil Nadu

                        Sir, Myself an ex-serviceman from Indian Air Force and presently working as an Asst. Manager in Public Sector Bank. On 12 Dec 2015 Saturday around 1200 Hrs. I had been to Coimbatore Singanallur Bus stand to renew the bus pass of my daughter. I handed over the bus pass along with a Rs.500/- note to the person in the counter.The person in the counter named Mr.JOTHI Probably the cashier has refused to accept that Rs.500/- note stating that there was a red ink mark in the note. He questioned me is the mark in the note is acceptable as if it was made by me purposely. My attempts to made him understand went on vein. Then I entered inside that office and approached the person who was sitting and Reading NEWSPAPER during the office hours. He refused to listen me saying that it is with the discretion of the cashier. Even when the cashier asked him whether to accept the note or not the person simply told without any responsibility being a higher authority than the cashier 'You are the cashier, You decide yourself'. And I was told to get out of the room by the cashier. Finally I had to go back and get money from ATM and got my ticket and pass. Immediately I had been to Coimbatore Head Office to complain this incident to the higher authorities leaving all my job. Unfortunately I was not allowed inside by the security saying Saturday is a holiday and there is no one in the office. Finally I managed to get the mobile number of one of the higher authority Mr.Kanagaraj, contacted him on his mobile no.[protected] at around 1300 Hrs. On briefing about the incident he asked me to give the complaint in writing. Due to this I have suffered a lot leaving all my job and running from Sulur to Singanallur and Coimbatore. The Rs.500/- note is still with me and I will keep it till this issue is cleared and I can produce the note to the authorities at the time if I am called for. The cashier told that he is alone. Is it may fault that he was alone? Or is this the reason for not accepting the note which does not have any problem. Moreover the person sitting inside the office reading newspaper was irresponsible of his job. When his subordinate asks his opinion or assistance he didnt help him out. The cashier might have been frustrated because of the ill behaviour of the person who was immediate seniorr to him. He should have helped him out instead of reading newspaper in the office during working hours. Is he paid for reading newspaper in the office. Now I request you authorities to educate the cashier about the etiquettes of a public servant and also to teach him whether he can refuse to accept a note issued by RBI which is not a cut or soiled one. I also wait for your disposal until then I will keep the note with me un spending to produce before you. Expecting an earliest response. Yours faithfully, P.Xavier Fernando [protected]
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                        Dec 31, 2015
                        Updated by xfernando
                        Dear SIr,

                        Today is the seventeenth day and my complaint is yet to be resolved.
                        How many days more will take just to resolve and respond to this simple
                        complaint. Your reluctant to attend the complaints only make the staff to
                        behave more rude with the public.

                        Requet you to take up the issue immediately and intimate the same to me
                        at the earliest.

                        P.Xavier Fernando
                        Complainant
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                          Pandia Rajan
                          from Bengaluru, Karnataka
                          Dec 12, 2015
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                          Address: 641001

                          From Coimbatore singanallur bus stop at 6:30 p.m to 8:45 p.m there is no bus services are available to go to theni. Today 12/12/2015. Bus were stand on the singanallur bus stop at 6:20 p.m and conductor said that bus will be spatched to yheni at 7:00 p.m. After lapse of one and half hour i.e. 8:10, the bus has not depature to theni. Then publuc were raised compliant against tnstc and informed to checking inspector, driver, conductor. They are not taken seriously in this regard. They said that, there is no time to departure this bus. It is our desired the time to departure. Further they were insulting the public who were travelled that bus. After facing lot of consequences, the bus were despatched to theni. Hence, i humbly requested that, you may kindly be taken necessary action in this regard please. Thank you
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            logonmadhan
                            from Delhi, Delhi
                            Dec 11, 2015
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                            Address: 600063

                            High fare is consumed today (11 December) in govenment bus in chennai today. The bus run between chennai and vilupuram. I have boarded in bus today at guduvancherry. The actual fare for guduvanchery to mahidra city is 11 rupees. But the conductor charged 18 rupees and he gave ticket for perungalathur to mahindra city. When i asked he strictly said no for my argument. I have been travellin in this route for past 3 years and i am paying 11 rupees only. Kindly check this and revert back on this. Bus - Chennai to Vilupuram Date - 11 December 2015 Bus Number - 3677 Thanks, Madhan R [protected]
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                              E
                              Ezhilmaran
                              from Bengaluru, Karnataka
                              Nov 29, 2015
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                              Address: Tiruvannamalai, Tamil Nadu, 606601

                              I going to tambaram from Tiruvannamalai to ADYAR Bus. I have two luggages including laptop. Bus was full and I am sitting next to driver seat. Two bags are heavy to hold in hand. Due to no luggage cabin near me. I put one of my bag in engine box. But conductor is not allowing to keep it there. I said If my bag is disturbing you or driver I will take it. He is not giving valid reason. He just want the bag to be taken from that place. I explained a lot. We are humans He should adjust and help others.. I dono what will happen if I put the bag there..
                              +2 photos
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                              I just wantto to know...

                              I seen many buses put lot of luggages like flower box, parcel, etc.. how those are acceptable. Why it differs??????


                              Apart from my issue, Openly speaking, I seen many occasions the farmers/ village peoples are not treated well by conductors. For 30/35 Rs ticket the decent dressed persons are getting change for 500/1000 where as village peoples didn't get change for Rs 50/100 and are about to get down from the bus.. this is very bad..I didn't see the equality here.

                              Bus Contactor is not adjustable. - Comment #2261961 - Image #0
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                                Keerthi vasan D
                                from Chennai, Tamil Nadu
                                Nov 21, 2015
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                                Address: Chennai, Tamil Nadu, 605004
                                Website: Tnstc.com

                                Im travelling from chennai to pondicherry by time night 1.30am. It was raining and the rain water is dropping inside bus and i got wet fully. I changed my seat and again it was same problem. Then i travelled in standing but even though the water is getting inside. All passengers are affected by same problem. This is really bad. The government is failed to maintain the bus condition. Not even caring about the passengers. Most of them were ladies and children. Please maintain all the buses in good condition and make the passengers to feel safe while travelling. Thats the duty and responsibity of the TN government. Im from pondicherry and I have never seen such a bus in this bad condition.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  dhivya velu
                                  from Mumbai, Maharashtra
                                  Nov 18, 2015
                                  Aug 22, 2023
                                  This thread was updated on Aug 22, 2023
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                                  Lost baggage

                                  Myself and my wife travelled from Vikravandi Toll Gate to Perungalathur in the bus (Ticket No : No 33001, 33002) which is travelling to Chennai(Coimbade Bus Stand) from kanyakumari.

                                  we boarded the bus in vikravandi at around 9.00 AM.

                                  While i was getting out of the bus in perungalathur, i forgot to get back my bag from the bus. So, I request you to trace my bag in the bus and kindly let me know i will collect...
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                                  ThamizharasanS
                                  from Belur, Karnataka
                                  Nov 17, 2015
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                                  Address: Thanjavur, Tamil Nadu, 612001
                                  Website: www.tnstc.in

                                  On 12.11.2015 @ 04:15pm, I have started my journey from Jayankondam to Kumbakonam and We reached Kumbakonam (Cholam Bus Depot) by 05:30pm in the bus I have missed my bag shoulder Bag of Black in colour, in that bag i was having 1. My home key & office Key 2. Company employment ID Card 3. HP Laptop with charger: HP Pavilion, Touch smart 14”; S.No: 5CD32270FQ (Company Provided) 4. MTS Internet Toggle with Wi-Fi kit: MDN No: [protected] (Company Provided) 5. Card less HP Mouse: 6. 16GB Pen drive: Curser Make 7. Moto mobile charger: White Colour with USB-2 Port 8. Ear phone: White colour 9. USB Data Cable & USB LED Light 10. OTG Cable 11. Bed sheet & Water Bottle and etc If some body find the bag please contact in my Phone Number: [protected] and my E-mail ID: s.thamizharasan.[protected]@gmail.com Please help me. I have attached the tickets taken in that bus. I have contacted kumbakonam & Jayakondam Bus depot but they are not able to find the bus No & route number also.
                                  +1 photos
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                                    vignesh898934
                                    Nov 14, 2015
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                                    Address: Chennai, Tamil Nadu, 600023
                                    Website: www.billdesk.com

                                    I am vigneshwaran sir. online bus ticket booking for the website TNSTC.COM. Ticket not conformed, but my account was debited.so please kindly transfer my money.BILLDESK REF NO ; EINB[protected]/TNSTCLTD/THRU NET BANKING REF NO ;[protected]
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                                      Deepak Srivatsan
                                      from Chennai, Tamil Nadu
                                      Nov 14, 2015
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                                      I Deepak Srivatsan residing in Madurai came to uncles house in hanumanthapatti then I district. On 14nov15 I took bus from hanumanthapatti to uthamapalayam reg no of the bus was TN 57N 1824 exactly the bus fare was 7.00 rupees and I gave 10.00 rupees to him and for the balance change 3.00 rupees which he was suppose to give me back he was emphasizing that I should have given him the exact change or else dont board the bus.First of all I wanted to clearly know as a tax payer or even as a normal citizen of India I have all the rights to board any bus and he was also threating me that i[censored] have balls come to then I will show u who am i in front of all the passengers. I want a complete justification on this or else I will take this issue to the ministry. I also work for hospitality industry in ministry of civil aviation and if I dont get justice I will take this issue to the next level
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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