Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

TNSTC purchased and put new buses in salem to bangalore 3.33 routes. The bus seats are very poor. The seats are not suitable for long distance travel. It looks like town bus seats. The height of the seat is very less. It covers till shoulder only for a 5.5 feet man. You can't rest your head anywhere.

Hi,

I would like to bring up the issue of hoardings menace in Madurai City buses.

Recently, the TNSTC authorities have been allowing too much of advertisements to be carried on Madurai's city buses. It has gone to an extent where the see-through glasses of the windows (upper portion) have been completely blocked. Commuters are unable to see outside to an extent where the bus stops are frequently missed.

One has to bend too much to find out which bus stop is being crossed.

These advertisements stuck on the glasses are opaque unlike the ones used in Metro cities like Bangalore, Chennai, etc. that are transparent in nature and does not block the view.

Concerned authorities must be immediately instructed to remove these view-blocking advertisements and bring relief to the commuters.

Thanks.

Regards,
Babu

During morning (5:20 to 5:30)time we couldn't get any 95 bus via karapakam. This is causing very big problem to all people. So please provide a bus in these timings.

Bus No :TN 74 N 1622 . this bus frim madurai to Nagerkovil . that bus conductor do not work properly. he bring the tickets fully damaged.. he give only the tickets number.

I'm From Palani I"m working and my family was in kadalur so i come in TN 32 N 3558 kadalur pani bus in 2 weeks once the bus was running more than 10 years It is in worst condition and bad noise so i cannot sleep at night time and seats are teared I complaint to the deppo G.M Mr. Santhanam he is not giving proper response change the bus soon worst government bad smell coming inside the bus and the life of engine is over and more over these the bus engine turn off automatically and does'nt start for 10 minutes and starts in trouble how can we trust and move on with this bus we don't have any idea i complaint about this before 4 months they told that there is a new bus on its way but yet now they not even changed the bus today also the same problem yesterday i travelled from kadalur to palani worst bus transport in the world is in tamilnadu only teared seat, Bad engine with disturbing Voice, Bad interior light power, Bad Smell it is a total loss bus how dare the GM is ready to give such a bad condition bus to an long trip will he send his family in that bus Worst and Ever Worst transport

I am traveling Nagercoil to Madurai. Normally bus ticket rate 140 only. But. today I traveling this bus ticket fare 150. Just I clarify the details to conductor. He said bye pass rider. But this bus normal bus. Ngt time they are charged this rate .specifically madurai. Bus running in normal route also.stopped all the small city. How to solve this issue....

Space between seats is very very less in all the buses in Tamil nadu.I traveled in Bangalore to salem non stop bus 1 to 1, but I not able to sit freely. When I travel state government buses in Gujarat/Maharashtra/Karnataka/Kerala I didn't face such problems.Due to this space problem one time I travel in SETC but the condition was very bad and ordinary buses overtaking the SETC bus.
These buses are fit for 1or2 hour journey but for long travel this system has to change.

Hi

This is manu from madambakkam chennai, 51G is the only bus going through our route, but the bus is not at all coming in correct time, for this bus we need to wait min 45 mins to one hour daily, we are waiting from 5:50 am daily but the first bus is coming only at 6:45am or after 7am, I think tambaram bus department also not maintaining a timing foe the buses, please investigate this and do the needful asap

Thank you

Dear,

I am from perambalur district and working in Chennai. In this Perambalur district no Ultra deluxe bus service between Perambalur to Chennai and only one deluxe bus service are available from perambalur to Chennai at 10.30 pm but the reservation is not available through online (http://www.tnstc.in/TNSTCOnline/) but available only in Perambalur bus counter but two days before.

Almost the drivers and conductors themselves reserved the most of tickets and giving that to known persons. People like us was terribly affected from this and we are struggle to reach Chennai on time.

Please consider our problem, do the needful.

I'm living in shanthi Nagar, Palayamkottai, Tirunelveli. Today (04.02.2016) I'm waiting for nearly an hour and still there is no buses to Shanthi Nagar . When the First Bus come it was like a train compartment within a minute there is another bus. It happens everyday. There's no use for government and public because of the timing. First bus get enough collection and the second bus is almost empty. So please make sure that the buses are perfectly time scheduled.

இராமநாதபுரம் மாவட்டம் கீழக்கரை முக்கு ரோடு பகுதியில் ஈரோடிலிருந்து ஏர்வாடிதர்ஹா செல்லும் அரசு பேருந்து
(TN.65 N.1723) நேற்று காலை 9.15 மணிக்கு அசுரவேகத்திலà¯�...⇄ இடது புறமாக செல்ல வேண்டி பஸ் போக்குவரத்து விதிமுறைகளை மீறி வலது புறமாக வேகமாக வந்தது.இந்த இடத்தில் மூன்று ரோடு சந்தித்திப்புà...⇄ இந்த நெடுஞ்சாலை எதிர்புறமாகவோ இல்லது வலது புறமாகவோ எதேனும் வாகனம் வந்தால் விபத்து ஏற்பட்டுருக்க...⇄ ஏன் இந்த அவசரம் போக்குவரத்து விதிமுறைகளை பின்பற்றவும்.இ...⇄ மட்டுமல்லாமல் தனியார் பேருந்துகள் மற்றும் பள்ளி, கல்லூரி வாகனங்கள் அசுரவேகத்திலà¯�...⇄ செல்கிறது இதற்க்கு நடவடிக்கை தேவை.இது மட்டும் இல்லாமல் இராமநாதபுரத்த�...⇄ பரமக்குடி செல்லும் தனியார் பேருந்து 24 நிமிடத்தில் பரமக்குடியை வந்தடைகிறது.வா...⇄ வயதில் யாரையும் எமலோகமோ அல்லது சொர்க்கலோகமோ அனுப்பிவிடாதீ...⇄

Vechile no TN72 N 1956
The bus was started 07.45 Pm today (27/01/2016) from Coimbatore to tuticorin,
One of the worst driving an uncontrolled speed, He was not care about any one, he will not slow down at Humps also, luckily we ex caped from two accidents.I am scared to continue further so I detdiwn at madurai.I request you peoples pls dot allow these kind of drivers.

I am travelling from Dindigul to Theni right now. I have boarded this tnstc bus no.TN 57 N 1705, in dindigul at 7.35. Normally, buses will reach theni by one and half hours to two hours. I have already travelled for more than one and half hours, and still the bus reached only half a distance to theni. The conductor is also irresponsible in conveying the time and the proper reason for this delay. Till now, 7 tnstc buses have crossed this bus towards theni. Why such a kind of delay is happening..?? If the bus is not in a proper condition to drive or the driver is not experienced for atleast a normal drive also, why the same has been sent to bus stand for trips.?? Please take proper actions and maintain the buses with good condition. I want to add one more point, when i board this bus in dindigul bus stand, there was no other buses avalable for theni, except only one private bus, which was already filled and standing too. So i have no other way other than boarding the availablr bus. I couldn't understand why this kind of irresponsible activities are happening in most of the situations..?? Please take corrective actions and please be responsible for passengers.

Hi, I have booked the on-line ticket on 20/Dec/2015 from kumbakonam to Bangalore. The ticket also got confirmed.But the bus service was cancelled by TNSTC and amount was not yet refunded to my account. Please check the below booking details and deposit the amount back to my account. PNR NO: T13606212 Date of Journey : 17/01/2016 Trip Code : 2030KUMBAN Route No : 844UD Bank Txn. No. : EHMP[protected] OB Reference No.: OB5765606 EHMP[protected] OB Reference No.: OB5765606 Thanks & Regards, Karthikeyan A.S

Driver name Yogarajan drives thru chennai to pondicherry. Bus number TN:32 N3696. Had hit my new swift car 2 months old by overtaking unnecessarily and that has caused a major damage to my car. His driver was very lethargic in responding to the victim thou he agreed his mistake. The following below is the way he spoke " Aama yen thappu dhan adichiten eppo yanna adhuku" kindly look into this. Thanks.

Respected sir while i enquire about 7b mamoottukadai(mail bus & the only bus touching palliyadi post office), the bm answered in a very shabby manner. The a/m route bus was not operated most of the last 2 months, causing major delay in delivery and despatch of mails to public & nagercoil rms.Pl.Ensure proper service of the 7b mamootukadai route bus. The b.M (cell no [protected]) replied you dont trust govt buses, we cant provide regular bus service to this route.He didnt realize the importance of mail service. Yours faithfully, postmaster, palliyadi po 629169

[protected].50 AM Dear Sir/Madam, Myself A.Mubeentaj, am working in MADRAS MEDICAL MISSION at chennai. Today[protected] i was traveled in 37G bus root ( Power house to Kmc ), i get in the bus at power house bus stop but bus was fully rushed so i stand in step that time i could not able to take the ticket. Then next bus stop (LIBERTY) came, i send the cash to conductor through the people who stands near by myself. In liberty bus stop one ticket checker came inside of the bus, he started to talking with me regarding the ticket, i briefly explained to him what was happened but he is not ready to hear what am telling, rather than beginning itself he was talked very bad about me and he insult myself in the public place, as a govt officer he doesn't no how to talk with the public. Actually another girl also was there in the same situation, she supported me and explained to him but he still blamed me and his behavior is very bad. I cried in that situation. That ticker checker is horrible, heartless person. Bus Details: T-A19641 MTC-DELUXE 37G-W1-AS 37G-CT-D D54326 C15820 TICKET CHECKER IN KODAMBAKKAM LIBERTY BUS STOP INCIDENT DATE:[protected].50 AM

Dear sir/madam, my family came here for tamilnadu to visit tourist places like kanchipuram madurai rameswaram and tiruvannamalai there is no proper guidance and no information in the tourism site about the sites and we forced to travel on private buses with hugr fares but they cheated they promised to take tiruvannamalai but later turned us to chennai

Dear sir, I am living in neyveli arch, i am going to neyveli arch to Panruti by tnstc buses in daily.Neyveli arch is stage available but some buses issued correct ticket Rs, 10/-, other tnstc buses Neyveli TS to Panruti ticket Rs, 14/ it collected in Neyveli arch stage.please slove the problems in all tnstc express buses in Neyveli arch stage it to be collected in future

Dear Sir/Madam, I am Sugan. I booked tickets on 14/12/2015 for 14/01/2016 travel (From Chennai to Pudukkottai). But due to some personal issue I decided to cancel my ticket before 20days itself. But when i logged in SETC portal, My ticket is not available in Booking history and there is no option showing about cancellation. I tried several times. But i am not able to cancel below ticket. I request you to cancel tickets and help me to get refund. The tickets fare is Rs301. I expect you to take this matter as serious and do the same. Here the Bus Ticket details: Chennai to Pudukkottai. Bus route no: 133. Trip Code 1930CHEKDI. Date: 14/01/2016 Seat Nos: 14. Passengers Details: c sugan prem kumar. PNR No.T13528759. Bus ID No.E-1080 Thanks & Regards,