Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

mr Selvaraj, 444 BUS from housr to vellore 7:45 PM started at hosur, this conducted behavior is very bad and respecting the passenger he using low quality words to the passenger and he behaving's as a rowdy please take a necessary action on him.more over he asking passenger phone to be deposited to him to get changed.

my self thamilalagan travelling from madurai to kodumbalor chatram thru the tnstc bus - tn67 n 0795. conducter name is mr lakshmana perumal.during the boarding time i confirmed abt the stopage at kodumbalore chatram with the driver . he also confirmed that this will stopped at kodumbalore stage. when i approached the conducter for ticket for the particular location, he denied and abused me . more over he pulled me to de board at madurai itself.sir my only question is we are not a human to ride at the buses. is this a way the staff must dealing with the passengers.?requesting reply from your end.can be reached at [protected].

Hi, I was travelling from New Perungalathur to MCity today morning, I don’t have change with me so i took ticket by giving 108rs for 18rs. Conductor gave change of 40rs back and said he will give the remaining 50rs when my stop arrives. I went to him and asked for the change when my stop about to come, he said he will give the change when stop comes until then ask me to wait. Stop comes and i was step down from the bus, all of the sudden the bus started moving. I ask him to stop and he not even listen to my words. He just trick me and i felt i get cheated BUS NO – TN 32 N 3546

Dear Sir/Madam, It was noted for the past 3/4 months that especially on mondays, the driver and conductor of Erode to Ooty TNSTC bus which starts from Erode busstand at 5.00AM in the morning, reserves seats(especially ladies seats) for their friends/collegues by placing their towel in three or four rows of seats and not allowing fellow passengers to occupy them saying(it can be taken as scolding/cursing) that their friends/collegues will come for that seat. Moreover, some of the seats occupied as above, says to fellow passengers that their friends will alight at Vijayamangalam/Perundurai, which is nearly 25/30 kms from Erode. Do you people think that the passengers who are paying for their ticket for their travel has to travel in standing when your departments friends/collegues travel with seats vacant for 25/30 kms for their friends. Mostly, single lady passengers(especially college students/office goers) travelling alone find very difficult finding a seat since three/four rows of ladies seats are reserved by the driver and conductor of Erode to Ooty bus which starts on monday morning at 5.00AM. I have noted the above only on mondays and only for the past 3/4 months. I do not know for how many years this practice is going on. For the past three/four weeks my daughter who wants to travel in Ooty bus on Mondays alights the bus to find out 3/4 seats vacant and was informed that the same was reserved for their friends, and gets down and travels in Coimbatore bus which is a round about route. It is requested that necessary instructions may be issued to your drivers and conductors to look into the matter and make necessary arrangements for the safety of their passengers. m s saravanan [protected]

Ref CODE :0700MADGUR BUS ROUTE No. 708
PNR No : T9489144 DATE OF JOURNEY: 15/01/15

USER ID : medikannan
OB reference No : OB3970039
PNR No : T9489144


On online I have booked e-tickets to Thrissur from Madurai as detailed above, to my displeasure the authorities have cancelled the bus trip from Madurai, with the result I have to choose alternative mode. I send the refund letter and a remainder letter to authorities till date I am not receive any response from authorities. I am very much fad up of SETC on line serves..
Please arrange to refund the fare in full to me at once.
V.KAMALAKANNAN

Dear Sir/Madam, Route : Thennur to Chennai (Via Srimushnam and Vridhachalam) This Bus daily started at 8.30 PM from Thennur to Chennai. Most of the times Sunday Night only this bus will come, Other days No one Knows this bus coming or not. In Sunday Night also they sent one kind of local sub-urban bus to go long drive to Chennai. This bus don't have any option to travel more than 5 to 6 hours.Irritating sound coming and vibrating more than 60 KMs speed, We are not able to sleep for sometimes with sitting, all travellers will go to office next day morning, This is very difficult to manage for us. We are all depending Public transport. We come to know that, Allotted bus re-directed to Trichy Route most the times. Please consider this for request and complaint, Please do the needful ASAP. Thanks Antony

Yesterday 20.03. 2015 I am traveling at 1.30pm madurai periyar bus stand to thirumanglam bus reg.no TN58N1498. I take 50rs. Ticket for one day travelling in madurai city. Ticket signing purpouse I request pen but he is used bad word. Ticket must put in passenger sign. Ticket No.11272. Otherwise penality paid for passenger. It is TNSTC RULE. But driver approaching very good. I really appreciate for driver.

The Pondy - Chennai (Bye Pass - Via Thindivanam Route) bus from Pondicherry which is supposed to start at 4.00 AM in the morning is not departing from the bus stand at the scheduled time especially during Monday's. The Bus driver departs the bus on his convenient time even before 3.30 AM and those office-goers who are about to come to Chennai finds it very difficult to reach Perungalathur/Tambaram on time because of non-availability of other bus via this route after this bus. Hence, advise the bus driver accordingly to depart the bus on the scheduled time. SP

On 9th March 2015 I and my two family was travelling from cuddalore to chennai (via tindivanam) at morning 5.00 am in the government bus TN32 N 3958, the bus departs at cuddalore OT that is the only bus which departs from there.I asked the condutor to ticket for SRM university stop but he told that the bus wont stop there, I asked why, because I was going by government bus to there since 4 years. He replied me in a very bad manner that "the bus wont stop there it if you need, then you just get down from the bus" his speeches were like that he is the superior power and all the passengers were traveling at free cost. He is seeing all the passengers like an INSECT. I dont know who is giving him the superior authorities. Every body is under-treated by him and due to work load no body is having time to complaint.I am complaining on him because of his very bad and worst behavior on passengers and I request you to resolve it.Please keep a spy and watch his activities then you came to know the truth. Note: He is the only conductor who is there in that trip every monday mroning bus from cuddalore to chennai (via tindivanam) and that is the only bus which departs from cuddalore OT. Kindly take action on that conductor who was there on that day, please identify him by using the ticket which i taken on that day, I attached the ticket photo. The bus number isTN32 N 3958( cuddalore depot bus). I kindly request you to take quick action, HIS ACTIVITY IS REALLY MADE US FEEL BAD AND ALL THE PASSENGERS ARE FACING SAME PROBLEM AND UNCOMFORTABLE DURING TRAVEL WAITING FOR YOUR REPLY. Thank you . My details: G Sathiya Narayanan, Engineering student, cell:[protected] email:sathiya.[protected]@gmail.com

I TRAVELLED FROM NAGAPATTINAM TO CHENNAI ON 08/03/2015 ON 324UD B.NO NGP B 817, REGISTRATION NO TN 01 N 9993.seat no 31, 32, 33, 34 are given for us.SEAT NO 34 IS VERY WORST & UNFIT FOR NEITHER SIT NOR SLEEP.I LOST MYsleep results piece of mind .PLEASE TAKE NECESSARY STEP TO SOLVE THE PROBLEM

Sir i am travelling to punalur in chennai kottarakara Ultra deluxe bus.as there is 17 hrs travelling i acquire a window seat that too at back.but the conductor told me to change the seat unneceSsarily which makes me very uncomfortable.i am not travelling for free and i ddnt sit On ladies seat then for what purpose these conductors are doing lIke this.many times this happens to me now if you wont take any Action against this kind of behavior by the conductors i ll take this issue to the social media.

Today morning(04.03.2015) at around 9.25 am I happened totravel from my stop Olymbus to Sowripalayam piruvu where i works( Bank of india Ramanathapuram branch) in 1C ( TN 66E 9109) .The ticket charge was Rs.4 .Since i dint have Change i gave him Rs.10. He suddenly asked me either to give change or get down of the bus. Again i asked him still he repeated the same to get down in between. He shouted as if i have done a big crime. In front of all the passengers i was hurt by his rude indescent and cultureless behaviour. This is the usual behaviour of almost all the conductors with few exceptions. This is not the kind of behaviour a conductor should show to a lady passenger. Even after i got down he continued shouting with bad words. kindly take appropriate action against the concerned person considering my complaint so that such kind of incidents never happen to anyone.

Dear Sir,

HAVE A NICE DAY!!!

I booked a ticket in your website but not generate e ticket but my account
balance is dedited with this ref no.IG00QMBHI5.please kindly check the
details and rectify my problem.

THANK YOU.

With Regards,
KABILAN-K
[protected]

All the buses are stoping in HOTEL every time like morning 5.30 AM to 12.00 PM.what are the food timing.Every buses stoped morethan 0.30 hrs .How we can go to office and other jobs.Public or sufering from this kind of thing.some Transport superior employees tie-up to hotel managers. Please consider the problems. or mention the disply (hotel stop or non stop) vandavasi to channai distance around : 123 km uthiramerur to chennai distance around : 83 km

Dear Sir, I am Vijayakumar S working as Assistant Professor in Pollachi college. During my journey on[protected], I travelled from Tirupur to Pollachi in bus number TN 39 N 2932. As it was an express fare, the fare of the bus is 39.00. I gave Rs 50, in this connect conductor has to give Rs 11. Since, there were dearth of 1 re, I gave 1 Re, as to get 12 Rs. But the conductor, rudely saying that, I cannot give Re1 and talked in rude manner that, if you want Re1 give me Rs 9 and i give Rs10. Really, in the early morning i fed with lot of depression. Sir, this my humble request that, Re 1 is also a money recognized by Indian government. And I asked his name politely, " he turned violent and shouted me that for Re 1 i cannot tell my name. He did not wear name plate also. Not only for me this bitter experience, all who travelled did not get their balance properly. Kindly, provide me a solution to takle with this hectic morning.

This is to inform you that, on 14.02.2015 I was travelling from Singanallur to Madurai vide ticket no A03755. Before reaching 'Fatima College' Bus stop, I have requested the Bus Conductor to STOP there as I have to get down, and switch on the lights inside the BUS to locate my STOp correctly. Without responding my request the bus has crossed the stop. Immediately I have asked the conductor for not stopping there. Conductor replied me that 'I cant stand near you for getting down', also he made a comment 'Madurai people are not respectable persons like Coimbatore persons..'. Also he has not switched on the light inside the bus while entering into the city limit, when I asked all the buses are stopping there why you are not...his reply was improper and inhuman manner. Also from Ottanchathram he is sitting in his seat itself and not guided the passengers properly. Immediately I lodged a complaint to the Officer of the Transport Department available in the number [protected] about the inhuman and adamant behaviour of the Conductor towards the common passenger. I REQUEST YOU TO TAKE THIS AS FRESH COMPLAINT AND TAKE SUITABLE ACTION AGAINST THE CONDUCTOR.

Sir, I have reserved a bus ticket from Neyveli to Chennai to travel on 15/02/2015 at 14:30Hrs for my daughter P. Sarayu. (PNR No Y9791024). Myself boarded my daughter on the bus at seat no 36 at 14:25 Hrs on the bus bearing registration no TN 32 N 3469. The bus departed at 14:30Hrs. After some time bus conductor approached the passenger for ticket she shown the E reservation ticket, but he refused to accept and insists to purchase a ticket telling that the bus is special. As no other alternative she took ticket in the bus. So I kindly request you to do the needful to refund the reservation amount. Note I have attached the e ticket for your reference. Immediately I made a complaint through telephone no [protected]. Thanking you,

sir
iam dani from podanur i got the bus in podanur at 10.30am, the bus was not stopped in proper bus stop ( anna statue). i asked the reason to the conductor he is telling that if the bus stoped in singnal means it wont be stop in the bus stop itseems, because of this i cant able to go office on time and my salary was deducted,
so please take an action, atlaest worn them properly, i have called you already, if you didt take action properly. please inform.in mail i would like to go collector office.
thank you

I had booked a ticket (PNR.No - U9323211) in TNSTC to travel from “Tiruppur to Chennai” on 30th Dec. When I asked in the booth of TNSTC at Tiruppur Old bus stand, they said that this bus service has been cancelled due to the Employees strike and the ticket amount can be claimed later. I have attached here my ticket. Can you please check and do the needful to refund the ticket amount to my bank account? Please revert to me if you need any more information on this.

Hi sir, Today(11/2/15) i booked ticket from chennai to palani on 20/4/15 amount detected from account but ticket not booked. i didn't get any information. Ticket details Name: giribalaji v ref no:IG00PAULV9 mobile no: [protected] This happens second time for me. Waiting for Response thanks, Giri