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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 9, 2025
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 198

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A
Aiesh Krish
from Chennai, Tamil Nadu
Jan 14, 2015
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Bus Filled With Bed Bugs

Address: Bangalore, Karnataka

Now I'm traveling in setc bus number TN-01 N-0348. I booked ladies seat number 12. I've visually seen two bed bugs crawling over me. I mentioned this to the conductor he simply said to change to some other seat rather than making an arrangement. I've allergy to these bugs. Kindly please maintain the bus condition properly. If not outside please maintain it inside. I feel like I'm traveling in a garbage. If not action is taken care as earliest...
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Indhumathy V
from Chennai, Tamil Nadu
Jan 13, 2015
Jun 28, 2022
This thread was updated on Jun 28, 2022
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Bus Conductor misbehavior

Address: Chennai, Tamil Nadu

Hi Sir/Madam, I boarded the bus(180SPL) bus id:1647 from CMBT bus stand on 13.01.2015 nearly 5.15. While verifying the ticket, the conductor just shouted at me. I felt really bad. I showed him my Pan card from a cover. He asked me to take out the card. Since I was holding the bag in my hand I was not able to get my wallet from him immediately. He just threw away my wallet containing money and important documents. When I asked him why he...
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manoharan250
from Chennai, Tamil Nadu
Jan 13, 2015
May 11, 2023
This thread was updated on May 11, 2023
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TNSTC - Failed transaction, but ticket not booked

Address: Chennai, Tamil Nadu

On 13/01/2015, I tried to book 2 tickets from Chennai to Rameswaram in SETC. Amount Rs.888 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB3983797 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: manoharan250 Mail Id: [protected]@gmail.com Regards, Manoharan...
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M
manoshanthi
from Delhi, Delhi
Jan 13, 2015
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Travel to tirupathi

Address: Erode, Tamil Nadu

Sir, We booked to tirupathi in TNSTC from erode on 6.1.2015 (PNR T8050137). When we reached the bus stand the conductor said that the list with him doesn't enroll the names and we have paid again a sum of Rs.915/- for 3 passengers. Could you do any help for me in this regard. BUS id no is E-2164. Seat no 13, 14, 15....
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R
Rajesh Owaiyar
from Suchindram, Tamil Nadu
Jan 12, 2015
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Bus condition not fit to Travel

Address: Chennai, Tamil Nadu

Sir, I was travelling from Chennai to Nagercoil on[protected].I can't able to sleep the whole night because of Bed Bugs insects bite my body and also bus condition was very worst.That bus was not fit to travel for long journey.The bus Engine making sound was very awkward.Here after i won't travel SETC bus at any cost. Also attached photos for your reference....
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R
rsarun
from Coimbatore, Tamil Nadu
Jan 10, 2015
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Driver misbehave

Address: Tirupur, Tamil Nadu

Sir my name is arun from tirupur today 10/01/2015 11:45 am. I went to near tirupur old bus stand in my car. The vechile TNSTC number TN 72 N 1621 . come very closer to my vechile and the driver speak an very very worst language. i am very disappoinment for that. Please do something take any action about that driver. For Further Detail Contact Me : [protected]...
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S
siva ganabathi
from Bengaluru, Karnataka
Jan 7, 2015
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worst service from setc.

Address: Pondicherry, Puducherry

I booked a online ticket from bangalore to pondicherry(9:05pm) on 02/jan/2015. after reaching hosur, the bus was stopped and made us to wait for an hour in hosur bus stand till the next bus reach hosur bus stand. they said the reason as there is only less number of passengers in the bus. so they have planned to combine both the buses. i have booked a front seat(seat no:5) as i have spinal problem but in the other bus i was given seat in the...
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D
divyanshuvishal
from Delhi, Delhi
Jan 5, 2015
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Refund my money!

Sir, i have booked two tickets on 5 jan 2015 with a reference numbers OB3917875 and OB3918168 and for both my balance was deducted from my bank account but i was not at all provided with any ticket. And when I am calling customer care they are saying me to call here and there. I am fed up and i want them to refund my money back as soon as possible....
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S
Subramaniam Mahadevan
from Mumbai, Maharashtra
Jan 4, 2015
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BED BUG MENACE IN ALL SEATS

Address: Coimbatore, Tamil Nadu

Sir, on 31st december i travelled from Kanyakumar to Ooty bus ( 6:30 pm bus) with my family and throughout our journey we suffered by the bytes of Beg Bugs in our seats. The bus itself having full of dirt and stained seats with seat cover. The entire day was horrible for us to travel even we paid good amount for the bus ticket. I request the management to increase the fare, but maintain the bus cleaner and bug free....
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K
kamaleshwarank
from Payyannur, Kerala
Jan 3, 2015
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Chidambaram Dippo BMO did nt respond well

Address: Cuddalore, Tamil Nadu

Dear, Kindly need your intervention this issue as soon as possible, , , , , , , , , , , , , Sir am kamaleshwaran from bhuvanagiri, here am want to stated the complaint about the chidambaram dippo BMO not respond well and have take neceesary action on the both conductor and drivers those who are obey the traffic rules, i have complaint most of times through phone and walkin branch for give written complaint but that guy simply close...
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R
R.Thamotharan
from Perundurai, Tamil Nadu
Jan 3, 2015
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Stage avoiding the conductor

Address: Tirupur, Tamil Nadu

Respected sir,

Good afternoon
This is R.Thamotharan form Thekkalur, Avinashi Tk, Tirupur Dt.
I am the regular passenger of thekkalur to erode and erode to thekkalur.
Every day i have facing bus stop problem with government bus conductor.

Last time 02/01/2014 on Friday night 11.00pm I went Erode to Thekkalur through Combatore government bus.

Bus detail: Erode branch, bus...
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M
manjeshr
from Chennai, Tamil Nadu
Jan 2, 2015
Sep 20, 2023
This thread was updated on Sep 20, 2023
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Amount debited but ticket not booked

Address: Chennai, Tamil Nadu

Amount debited but ticket not booked Today[protected] I had booked a ticket from chennai to Trichy on 14 Jan 2015 (20:50; deluxe) . Amount Rs. 230 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref no : BSBI[protected]IG00JYRIQ6 Regards Manjeshkumar...
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A
aravinth.it04
from Chandigarh, Chandigarh
Jan 2, 2015
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Amount deducted, Ticket has been reserved. But not showing in history and Email account

Address: Chennai, Tamil Nadu

Hello sir, When tried to book a ticket for Jan 4th: Route No: 307UD - Departure time: 22:15PM, Seat No:5, Amount has been deducted from my card and ticket has been booked as well. But I didn't receive any mail or even I'm unable to see it in Booking history tab. can you please check the above details and help me? If it is reserved in my name, Please send it to my Email Id. Please let me know if you want any other information from...
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P
Prabu Masilamani
from Pune, Maharashtra
Dec 31, 2014
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Bad Conduct of the Driver to passengers

Address: Chennai, Tamil Nadu

Hello Sir, My Name is Prabu and My native Place is Tindivanam.Currently I am working as an Engineer in Chennai .Today (31st December 2014) I came to Perungalathur Busstand in Chennai to help my mother in boarding the bus to go to Tindivanam.I saw a Bus coming to Perungalathur Busstand with the Name board as Pondicherry. I went inside the bus and asked the conductor whether the bus will go to Tindivanam, Suddenly the Driver started abusing...
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D
dani13
from Angamali, Kerala
Dec 29, 2014
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Horrible Journey

Address: Chennai, Tamil Nadu

Sir, I boarded a bus from Velankanni to Chennai cmbt on 28/12/2014. at 20.30 hrs Ultra Deluxe Route No 324 UD Seat No 20. Tripcode 2030veache. PNR No T8087359. Bus id no E-2804. Its really very worst journey on that day in my seat no 20. i continuously wet by rain water. The rain water falls directly on my head. I just complaint to Driver & conductor they said we cant do any thing all seat is full do what ever you like go...
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V
vasi-21
Dec 26, 2014
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Regarding destination

Address: Chennai, Tamil Nadu

I am a working women in chennai. My native is sethiyathope, cuddalore district. I used to go to my home every weekend. There s no direct bus from chennai to sethiyathope. Only either through kumbakonam or thanjavur, I can reach sethiyathope. It is my only way. When i try to get into kumbakonam bus, the bus driver used to ask me where do you want to go. If i say sethiyathope, they wont allow me to get inside the bus. Only if i say, i ll pay...
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P
Prabumadhu
from Delhi, Delhi
Dec 26, 2014
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Bad conduct of the Driver

Address: Kanyakumari, Tamil Nadu

I and my husband boarded a bus (TN 74, N.1608) from Marthandama Kanyakumari which moved towards Madurai. We took the seat just behind the Driver seat. Suddenly after 15 minutes of travel for no reason the driver abused my husband verbally asking him to stand up to leave space for some lady who boarded in the previous stop. This is absolutely bad-mannered and totally against humanism. Only when other passengers questioned back the driver in...
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A
Akila Nageswari
from Chennai, Tamil Nadu
Dec 24, 2014
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Refund my money back

Address: Chennai, Tamil Nadu

Sir, Just now before I have reserved a ticket . Journey Date : 25th dec 14 from chennai cmbt to Salem at 00:30 time bus.I finished the booking and my amount had been debited from my account but ticket is not booked and i didn't receive the mail also. Please rectify this problem and refund my money back as soon as possible The Trip Code is : 0030CHESALDD01O, Route No : 1063U, Reference Number is : OB3842867, Bill desk number : 4896...
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V
venkatesrockz
from Ernakulam, Kerala
Dec 24, 2014
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ticket refund

Address: Chennai, Tamil Nadu

Re i have reserved a ticket on 23rd dec 14 from chennai cmbt to madurai on 19:00 time bus but on finishing the booking the payment has been debited from my account but ticket not booked and I have booked same seat for two time both aMount only deducted so please refund the amount .....
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H
help_unknown
from Chennai, Tamil Nadu
Dec 16, 2014
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Requesting for service

Address: Chennai, Tamil Nadu

Hello, On behalf all ladies/Girl children, I am writing this complaint . I am working in software company in sipcot.Daily morning its very difficult/rush to get in to bus. Some guys are misbehaving with ladies. Even school children's are also suffering for this problem. Kindly please provide some ladies bus for girls/ladies and school children's. MAin routes like, --> from Guidy to kelampakkam -->tambaram to guduvanchery...
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