Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Sir, / Madam On 03.09.2014 I myself booked tickets from Tiruppur to Chennai . Morning around 11.00 am. I went to Tiruppur Old Bus Stand Reservation Counter and booked the Tickets ( 2 full tickets and one half Ticket) they allotted seat no 17, 18, 19. and he informed me that computer is not working . and a slip given me with SETC round seal and amount paid by me Rs. 1100/- by cash. Evening 8.45 pm we took the Ultra Deluxe 9.00 p.m bus. Before entering the bus I was given the slip to the Conductor, and he permited to the bus and given the seats 17, 18, 19. After Starting the bus around 9.20 pm he(Conductor) issued the tickets Value 990/- ( 3 Tickets) That is 3 full tickets. I asked for the Balance Rs.110/- . he is telling it isa regular practice. And conductor told He was received Rs. 1000/- only. Sir, Why these persons are cheating others, are they government employees. Expecting your reply this regard. Name : M.VITTAL Address : 11, diamnond flats, 35 visveswara iyer street Srinivasapuram, Guduvancheri 603 202. Cell No [protected].

I am E.Ravindran, Architect from Chennai. We are regularly using the tnstc and SETC bus services regularly on weakly twice between Chennai and Pondichery. Not only us, other professtional people also travelling. In these buses the heavy drunken people getting inside and they are taking alcohol inside the buses while travelling. These group of drunken people always shouting and singing by using bad words and they are teasing and scolding the...

Dear Sir/Madam, I would like to convey the Incident happened yesterday morning at TNSTC - Bus, to the notice of Concerned Higher Official.I am working in a private concern at chidambaram.I used to travel to chidambaram via Nagappattinam once in a week.Yesterday morning I travelled in a TNSTC - Bus(TN.68.N0307) from Ngapattinam to Chidambaram. The.The bus was taken sharply at 7.35.am. and reached Karaikkal at 8.45.am.They have taken 1 hr 15min to travel just 20km. I.I have asked the Conductor and Driver about this delay, and also asked them to refund my balance amount and decided to Quit my travel at Karaikkal itself, because usually other buses take only half an hour to cross this distance(20kms).Also they have displayed that the bus was Express and Charged Rs.50 as bus fare.I again asked about the delay and they have insulted me in front of all other passengers and also said that "Government buses will be going like this and No one can raise question against a Government employee, compliant to any Higher official if you can, we never bother about it" I just complained to the Tnstc Reporting officer at karaikkal, he too replied the same. I can't digest one thing, even-though they are not accepting their mistake, but insulting the common man, who point out their mistake.So I kindly request the higher official to take necessary action on them.I don't know their name, that's why I have mentioned the registration number of the bus and time.I also attached the scanned copy the ticket along with this mail. Due to their Lethargy I lost my One day salary due to lack of attendance on time.Kindly do the needful. With Regards, Mohammed Salimmalik S (A Common Man)

Dear sir,
In Chennai "SLF" bus service doesn't static based on it's Name board.like that WHITE board low FARE 4RS, in Green board low fare 6Rs.Blue(Deluxe), LED name board same as Madurai 7& 9Rs. so y this partiality consider by Tamilnadu Government have In high fare collect in madurai.consider as a request to reduce the ticket fare in MADURAI same as CHENNAI, Because Madurai is poverty level is high compare to Chennai.Chennai money sharing or Turnover is huge.so consider as request to reduce City Bus fare to Madurai people.

Dear superiors, Im paarthi working for one private company at Chennai, my native is Meemisal (Pudukkottai district) . i often prefer for government bus to travel Chennai to my native and vise verse, but every time I'm facing this ticket issue . Conductor charging me higher amount compared to other source, there is no constant amount for same distance . If we ask against them not getting proper response from that side. . I...

We were travelling by a call taxi when this particular air conditioned bus with the number TN 01 N 8426 was wrecklessly drivin through Thiruvanmiyur with no trace of road sense or distance. Please see to it before it takes away anybody's life! Every life is precious!

hi, I would like to add a compliant about SETC bus conductor (bus number : TN 01 AN0267 date: 17/06/14, palani to bangalore)he misbehaved to girls when they were sleeping time.. worst experience in SETC bus.. Men should protect women thats why god craeted "Men is stronger than women". so government should take proper action about these to stop these type of abouse .that men should get punsihed, but whom to tel who will take these type of action ???????????????So, Girls please be beware dont sleep when you are tarvelling in bus(govt or private)

This Friday(8/14/2014) I had to face several issues when i travelled a round trip from chennai to vellore and vice versa. I booked a AC VOLVO bus at 2pm from CHENNAI to VELLORE and a return bus from VELLORE to CHENNAI at 6PM. (I had to pick some one from there and return on the same day).Below is what happened Though the schedule departure of the Bus 502 was 2pm from CHENNAI, I did NOT find any bus in that time(I was waiting at the bus stoppage from 1.30PM ) . The bus came around 2.45 PM and the conductor argued about that it is not the time to board the bus.I boarded this bus and I reached VELLORE around 5.30PM. I returned back to the bus terminus at 5.55 PM. I didn't see any bus . I asked the time keeper about the bus and he asked to me wait. I waited for 1.30 hrs. Finally 1 volvo bus(502) came, but the conductor asked us to board the next bus as they will not allow any reserved passengers. Then the next bus came after 10 mins and the conductor again argued that it is not 6 PM bus . When I checked time-keeper's copy of the bus timings, it had a bus(502 volvo) departing from VELLORE at 6pm . Inconvenience at it' best. I came before 6 PM at new vellore bus terminus, no bus was there, I waited for 1.30 hrs and the conductor was not allowing us to enter. After that They allowed me to board the bus after we argued for 30 mins. I reached chennai around 11.45. In the middle it started raining and the place where i was sitting, water was leaking out and we became wet also. SO there is a list of all the issues I had to face: 1. Bus was not punctual. 2. Bus was not there at the scheduled time of departure when i had a reservation on that time 3. Rude behaviour of conductor. 4. Very bad infrastructure of the "AC VOLVO bus " ... ac knobs broken and it leaks when it rains... I am lodging this complaint because i don't expect it from TNSTC as its a reputed corporation

Sir/Madam I am Lenindurai ([protected], [protected]@hotmail.com) residing in neyveli block-19, Dated 27/7/2014, 3/8/2014, 10/8/2014Conductor is not allowing to sit in any of the seats in front up to seat no 20, Though i come early. Speaking in abusing words which is irritating. Though these seats are empty the driver/conductor of theses bus services are not allowing any of the passengers. i have requested the driver/conductor for the seat in front as i have come early. They refused to offer and abusing which is totally unacceptable. They do not know how to speak to passengers. They are allocating these seats to their friends/relatives but not to us. Please take this in priority and resolve this issue. Further the bus service that operate at this time is not under reservation.

pnr no T8143533 10/08/2014 travel time 23.30 Hrs, MAYILADUTHURAI CHENNAI CMBT, in this bus due to greedy of conductors and drivers more passengers are over loaded as standing, female passengrs including me, badely experienced the sexual haraasment by this standing passengers on midnight, the reservations was not meaning full because of commission, greedy and else other, many times informed this to bus conductors he didnot respond, If this is not actionable It will lead to higher level action early

Dear sir/ madam, Actually today I have try to book my ticket from tiruvarur to chennai cmbt at 9:30PM 325UD for to travel on Sunday 10/08/2014. My TNSTC site was expired while returning after payment confirmation. I have debited Rs.261 from my SBI bank. Still I`m not receiving E-Ticket from TNSTC. Please do the needful.

I boarded the SETC bus from Pondicherry to Bangalore on 3rd August @ 22.30. Early morning today(4th August) around 4 to 5 AM, we all shaken up by a thunderous sound and then realized our bus got hit the tree on the opposite direction of the road. There were screaming of people for help and then we realized, that there were no EMERGENCY EXIT or no marking to this effect in this bus. I was seated in seat no 15, and the seats before me got jammed or broken. The conductor got seriously injured and was lying down the seat with blood all around. 5 passengers got seriously hit and one who couldn't move or even shake his right leg and a lady's face was seriously injured. However the driver came down the bus unhurt and instead of helping the passengers or conductor, he simply collected his bags and belongings, came to the left side to pick up the conductor's cash box and then no trace of him. We passengers helped each other to pull out the conductor down and carry down the very seriously injured young men. Passer by where kind enough to tell which place it was exactly (Jayadevi 15 kms near Krishnagiri) and helped the accident victims by calling ambulance. 108 help came only after 45mins to 1 hour. Other passengers who were hurt minorily were treated after some time by another ambulance which came, By now we could see the driver around us with all his belongings and no remorse to what happened to his passengers. Only when I went up to him and asked whether he will be arranging another vehicle or stop the vehicles passing by to transport the balance passengers, he has no response to me and then only calling the depot. With no other help coming from this driver or the police vehicle there, passengers started to move one by one by arranging our mode of vehicles and happen to travel standing from the accident spot till Bangalore carrying the accident trauma in mind. It shows the very lack of training during emergency or attitude still our Government bus drivers carry towards the work or passengers and the quality of seats provided, which couldn't resist to these types of impact. SEAT BELT could have saved many people getting hit in their faces/head. Not sure when government is going to put in these safety measures for its passengers. In a hope that this be made to the notice of the executive team to take action and prevent such accidents future or when such incident happen, at least what can be done to quickly save people & their lives.

Respected ingsir, I get in to the bus in sholganalloin dalor point because i am working in tec medaws campus.i get in to the bus in front door, bus is busy with passangers.conductor did't came to front before that karapakam stage came TT asking ticket and he pulled me get down bus even people Is saying he get in bus last stop only.TT and team speaking only In tamil they are not listing wat we are saying .if i am really not taken ticket and travelling u can fine but this is too bad .at least TT should check where r u coming from by his id cards where he is coming .i don' t know hoe many stops fine will apply i am attaching those photes plzz see... Date:august 1st 2014 Time:5.15pm If any one really look in to this issue i wil provide my office login timings Fine; 500rs No bill provided if bill need they are asking 2000rs It really issue. if govt is genune provide good human relation training Plz find the photes

I have booked tickets for me and my friends in TNSTC SETC bus from Chennai to Coimbatore on 25th July 2014. Since it late for us to reach Koyembedu Station on time, the respective bus conductor sold our tickets to someone and they were misbehaving with us without giving us the allocated seats. Since they did like this to us, We had to take another bus from there which it made us to pay 700/head and it came up to Rs.5600 totally. So for travelling alone we spent nearly Rs.10000 because of this SETC conductor behaviour. Please help me in refunding the amount.

Sir, Myself Mr.Balaji working in Chennai, On 26.07.14 Saturday i had booked my onward journey ticket from Neyveli to Chennai Seat No:50 in TNSTC through online( Busindia.com)Ticket booking was done in my home internet, due to that Print out of ticket was not possible. After booking the ticket i had received my confirmation Message and Mail. With this mobile message i had contunued my journey in TNSTC 3.30Am bus TN-32 N 3371, from Neyveli CBS on monday( 28.07.14) morning. At the time of checking i had showed my E-ticket confirmation message to conductor, but he refused to get and see my ticket in mobile and ask me to get a new ticket. His way of behaviour is totally irritating. He will blabouring always and he will speaks as owner of the bus. Kindly advise him how to behave with the passengers. He is the senior citizen, but he doesn't know how to behave with passengers. NOTE: Remaining passengers had carried and showed their E-ticket during checking time, but conductor didn't ask for ID proof for checking with none of passenger. Then what he is checking in the paper. The same i had showed in my Mobile", he refused and talking rubbish. Kindly advise him. Your immediate action will be highly Appreciated.

Respected sir I have booked online ticket from chennai to ponnamaravathy for my mother in the seat number of 13.But the conductor said, seat number 14 is alloted for the gent so you get the seat numbet 11.I request him to please allot window seat for my mother, because she is a BP patient.but the conductor told, you do any thing if you can sit there otherwise get down in a irresponsible manner. Then why i booked a seat in online...

Hi Team,

My name is Loganathan and my father working as a senior mechanic in TNSTC for more than 30 Years and we have a yearly travel pass around 4800Km per year (It's applicable for all TNSTC employees families) for entire family within Tamilnadu only on TNSTC Normal and Express bus services,

On 20th July 2014 i travelled from Salem to Chennai, I have given the travel pass to the conductor he request...

I am govt servant .I started my travel to Krishnagiri in 1to 5 flyover express today at 1.00 pm .nonstop service .before reaching salem toll, bus not started.then asked refund to go in private bus or fast service ;they refused to give it so.they asked me to get in into govt without seating to all.the bus is running like town bus with frequent stops.so totally 1 hr Waste for us.i planned to travel because it is non stop. At last I was forced to travel in more stopping bus and running late. I called TNSTC dharmapuri BM, no response.

Chennai to vellore has AC bus every one hour. I frequently use it. The problem I face is the driver runs AC in low mode. It is sufficient to breath, but literally everyone in bus sweat. If we ask conductor or driver they give a rude response. They say its already in full mode. Who is deceiving here? Is it the TN govt issuing secret orders to drivers. Or is the the drivers deceiving public. Every bus has this same issue. I know no one will be bothered to read this or take any action. Route: vellore to chennai Bus no: Tn 01 N 7450 Time: 4pm from vellore It would be better to sue the govt in court for deceiving public and demand justice

MY purse have been stolen by the bus conductor
TN23N2208 -VELLORE TO CHENNAI (1 TO 1)
Conductor -- SWEET RAJ -ID 70805 ; Driver SURESH BABU- ID 41490
Travelled - from Vellore To Chennai on 6.7.14
Incident happen in Koyambadu bus stand at 5.30pm, Me & my friend was the last personin the bus kept my purse on the seat (no:29) 7 taking my luggate from the luggage area in the bus, while this time conductor came near us & told to
get down quickly, i left my purse on the seat forget & geot down the bus, at once i reailesed i missed my purse with in 10mins after getting down the bus, i ran back to the bus & search for the purse, bit purse was missing & conductor & driver also missing. I asked in the bus stand entery area, they told they still not came to do entery, with in 5mins conductor came to the bus.i asked him he refussed tha h not saw the purse & stolen my purse with cash & cards.


Sincue only We & conductor was in the bus near the seat how could the purse will miss without the knowlege of the conductor, Iam very my upset by the attitude of the Govt staff doing this, pls help me in this matter.