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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 4, 2025

Complaints 4207

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324

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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Tamil Nadu State Transport Corporation [TNSTC]

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Ignorance of my transaction problem.

Bus conductor misbehaved and not allowed to travel

Missing laptop bag

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Day to-day chengalpattu to tiruvallur bus not taken in right time morning 4.30am to 5.30 am

luggage charging for carrying laptops in bus

TNSTC - Failed transaction, but ticket not booked

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Uncomfortable journey and danger to ride

High cost and refuse to give refund

201 driver rudely & wolgure talking with passenger

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 201

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Address: Chennai, Tamil Nadu

Respected ingsir, I get in to the bus in sholganalloin dalor point because i am working in tec medaws campus.i get in to the bus in front door, bus is busy with passangers.conductor did't came to front before that karapakam stage came TT asking ticket and he pulled me get down bus even people Is saying he get in bus last stop only.TT and team speaking only In tamil they are not listing wat we are saying .if i am really not taken ticket...

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Address: Chennai, Tamil Nadu

I have booked tickets for me and my friends in TNSTC SETC bus from Chennai to Coimbatore on 25th July 2014. Since it late for us to reach Koyembedu Station on time, the respective bus conductor sold our tickets to someone and they were misbehaving with us without giving us the allocated seats. Since they did like this to us, We had to take another bus from there which it made us to pay 700/head and it came up to Rs.5600 totally. So for...

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Address: Cuddalore, Tamil Nadu

Sir, Myself Mr.Balaji working in Chennai, On 26.07.14 Saturday i had booked my onward journey ticket from Neyveli to Chennai Seat No:50 in TNSTC through online( Busindia.com)Ticket booking was done in my home internet, due to that Print out of ticket was not possible. After booking the ticket i had received my confirmation Message and Mail. With this mobile message i had contunued my journey in TNSTC 3.30Am bus TN-32 N 3371, from Neyveli...

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Address: Chennai, Tamil Nadu

Respected sir I have booked online ticket from chennai to ponnamaravathy for my mother in the seat number of 13.But the conductor said, seat number 14 is alloted for the gent so you get the seat numbet 11.I request him to please allot window seat for my mother, because she is a BP patient.but the conductor told, you do any thing if you can sit there otherwise get down in a irresponsible manner. Then why i booked a seat in online......

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Address: Chennai, Tamil Nadu

Hi Team,

My name is Loganathan and my father working as a senior mechanic in TNSTC for more than 30 Years and we have a yearly travel pass around 4800Km per year (It's applicable for all TNSTC employees families) for entire family within Tamilnadu only on TNSTC Normal and Express bus services,

On 20th July 2014 i travelled from Salem to Chennai, I have given the travel pass to the conductor he request...

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Address: Salem, Tamil Nadu

I am govt servant .I started my travel to Krishnagiri in 1to 5 flyover express today at 1.00 pm .nonstop service .before reaching salem toll, bus not started.then asked refund to go in private bus or fast service ;they refused to give it so.they asked me to get in into govt without seating to all.the bus is running like town bus with frequent stops.so totally 1 hr Waste for us.i planned to travel because it is non stop. At last I was forced...

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Address: Chennai, Tamil Nadu

Chennai to vellore has AC bus every one hour. I frequently use it. The problem I face is the driver runs AC in low mode. It is sufficient to breath, but literally everyone in bus sweat. If we ask conductor or driver they give a rude response. They say its already in full mode. Who is deceiving here? Is it the TN govt issuing secret orders to drivers. Or is the the drivers deceiving public. Every bus has this same issue. I know no one will...

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Address: Chennai, Tamil Nadu

MY purse have been stolen by the bus conductor
TN23N2208 -VELLORE TO CHENNAI (1 TO 1)
Conductor -- SWEET RAJ -ID 70805 ; Driver SURESH BABU- ID 41490
Travelled - from Vellore To Chennai on 6.7.14
Incident happen in Koyambadu bus stand at 5.30pm, Me & my friend was the last personin the bus kept my purse on the seat (no:29) 7 taking my luggate from the luggage area in the bus, while this time conductor...

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Address: Chennai, Tamil Nadu

I reserved a ticket!abisheik seat no.20 . I travelled from neyveliTS-chennai on 5/7/2014 23.30 bus. TN 32 N 3982 I carried CPU packed with me!. HE(conductor) charged me 115 rupees for the luggage, but he issued only 58 re's. ticket for that. I asked him" excuse me sir, u asked me 115 re's. and i gave that amount, but you are giving me ticket of just 58. rs?" and he casually replied" Its My wish to put whatever amount i want and i can get...

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Address: Tirupur, Tamil Nadu

Complaint on tnstc bus Driver & conductor Sir am Sureshkumar.S from Palladam, Yesterday Evening I am travel in express Salem to Tirupur bus. (TN 33 N 2550 TNSTC(CBE) Ltd) on 4/07/14 Evening 7:05 pm bus ticket no QXK[protected]Rs 15.00) from Vijayamangalam to Tirupur. Before Start the bus conductor told "this is Express so next stops are Uthukuli and Tirupur Only", I have train at 8:00 PM in Tirupur Railway Station, After Uthukuli...

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Address: Cuddalore, Tamil Nadu

Yesterday i travelled from Chidambaram to chennai on PYB 595 Ultra Deluxe at 11 PM. Due to heavy rain and poor maintenance of the bus the entire bus flooded with rain water. Just before starting itself driver/conductor knew that problem as they just returned from chennai, and many of the seats were fully loaded with water. When the bus crosses pondicherry it is horrible situation, so we asked the driver to go to nearest depot and get us...

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I am a graduate and i am from trichy on 29th of june 2014 i reache bustand and all busses were flooded and asked the conductor if there are any seats he said no result but made me to wait when bus is about to leave he collected 300rs from me in place of 235 with 65rs as a bribe plz do take action for further details contact me @ [protected]@gmail.com...

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Address: Chennai, Tamil Nadu

I did reserve my seat for Travelling from Chennai to Mayiladuthurai on 26-June-2014 at 10 :15 PM in Tamilnadu Stat e Express Transport Corp(SETC) Via route no : 307EUD and the PNR ref : T7745570. My boarding point was Chennai Koyembedu Bus Terminal. I was at my boarding point sharply at 9 :50 PM and waiting for the bus. The Conductor from next bus suddenly gave me surprise that that particular bus has just left... He also told me that...

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Address: Coimbatore, Tamil Nadu

Hello sir, I am a student and my height is just 5.1, and my friends and ladies who are travelling by bus daily are mostly lying on the same height that I have, my complaint is most of the ladies are not able to hold the supporting hand bars that are fixed at the bottom of roof of the bus. I mean, in most of the buses the supporting hand bar is fixed to the highest height so that we ladies can't even touch, so when the driver puts sudden...

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Address: Tirunelveli, Tamil Nadu

I am Dhanasekar. residing at A16 NGO B COLONY. TIRUNELVELI 627007. I am working as deputy manager in state bank of travancore. kalakad branch. Today i have waited for bus at NGO B COLONY bus stop to go nanguneri.[protected]. At the time of 8.05 AM one bus bearing no. TN 72 N 1555 was came and i show my hand to stop the bus. But the driver was not stopped at the bus stop. please reply to my complaint, otherwise i will take legal action against...

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Address: Chennai, Tamil Nadu

Dear SIR,
I would like to bring to your kind notice that the
irresponsibility of the staff (conductor) of Tamilnadu State Transport
Corporation.
I have traveled from tirusulam to pallavaram by using public transport categorised as white board.
The conductor (who refused give name) was insulted me infront of other passengers. Let me explain in brief about the situation.
As I am working at international...

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Address: Virudhunagar, Tamil Nadu

This very bad experience happened with conductor of TN 38 2649 on today on 9 PM at Rajapalayam bus stand.We have booked ticket from Rajapalayam to Coimbatore through online and there is no seat number on the ticket itself, this is been explained to him, but he was not able to understand. His was telling like cheating and fraud on online ticket and he was not ready to accept it even through the passenger name is on the list.This...

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Address: Salem, Tamil Nadu

Sir I travelled from Villupuram to Kallakurichi by a S.E.T.C bus today. The bus started off from Villipuram by 9.30 A.M and reached Ulundupet by 10.00AM. After the bus got on to the 4 lane NH, I saw something incredibly dangerous and unbelievable. The Bus was going at 60-70kmph when the conductor got into the driver’s seat while the driver left his driving position and got up and went to the seat behind. This was done while the bus was...

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Address: Coimbatore, Tamil Nadu

Normal daily commuter of govt bus in coimbatore..I have been oticing one common factor with many ofthe bus conductors on providing the balance change t o the traveller.though it might be a rupe.ppl try maxium t avod retunin it..its jus a simple calculatiOn per commuter if he takes one rs how much would he earn in a whole day..v travellers knw tat der r always a shortage of coins circulations bt stil der should be some otherr way to prvide...

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Sir, I am karthick reside in vikravandi and its my native also. I work in chennai and I used to go to my home every week in tnstc buses. What's my problem is the tnstc buses are not stopping in vikravandi bypass. Being a recognised taluk the tnstc buses are not considering as a bus stop. Eventhough the gare for vikravandi from chennai is Rs. 83, but they're charging only 92 as like villupuram. they are not stopping in vikravandi bypass....

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Recent comments

yes this happened in coimbatore bus route number s11 private bus who don't stop at P&T quarters in saibaba colony and rash driving. also rude behaviour of drivers and conductors.really frustrating. i ...