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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 9, 2025
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 204

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S
sasi2385
from Mumbai, Maharashtra
Aug 21, 2013
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Passengers suffering due to Drivers/Conductors refuse to stop bus at its compulsory stop

Sir, I took a bus with my ailing mother (A21 – Express) from Chrompet today (21.08.2013 at 05:50 PM) (Bus no: TN 01 N 5745). My mother is 60 years old and we went to Chrompet to consult a doctor for her ailments. After boarding the bus, I asked the conductor to give me two tickets to Vandalur Gate Stop, he gave tickets of 9 rs. each but said the bus won’t stop at Vandalur Gate stop and I with my sick mother have to get down at Vandalur...
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hsankar
Aug 12, 2013
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SuperDeluxe bus instead of UD @10PM from Chidambaram to Chennai CMBT

Address: Tamil Nadu

Hi,Good day!!! There are 4 Ultra Deluxe services starting from Chidambaram to Chennai as per the online portal. But out of the 4, 3 buses are new UD and one bus alone is a Super Deluxe instead o[censored]D service. This service usually starts @10PM from CDM to Chennai. This bus will be started at anytime in the 4 timings during night times.We are paying UD service charges in booking online, but we are getting a Super Deluxe bus class service. The...
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blakshmi
from Pathankot, Punjab
Aug 6, 2013
Sep 17, 2022
This thread was updated on Sep 17, 2022
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Bus not stopped in the bus stop

Address: Tamil Nadu

I usually board the bus 100 C (Cheranma nagar to Gandhipuram) from mani school at 8:10am. The bus arrives at Gandhipuram and then leaves to Cheranmanagar via Ganapathi. The bus driver Mr.Shanmuganathan was driving the bus today(06,Aug,2013). It is the usual practice of him as not to stop the bus at bus stops. Also he reaches much earlier to Gandhipuram bus stand and leaves from there earlier too. The bus timing mentioned in the time sheet...
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Raj Kishore Kumar
from Jammu, Jammu and Kashmir
Jul 31, 2013
Mar 6, 2024
This thread was updated on Mar 6, 2024
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luggage charging for carrying laptops in bus

Address: Tamil Nadu

Dear sir/mam',
I work in a private organisation, an mnc named Honeywell automation India Ltd. My company has provided me laptop for my official works and I regularly carry my laptop during my site visits to various places like salem, karur, cuddalore. Today I started to salem from trichy for my regular site visit at malco, mettur by tnstc bus, carrying my office laptop with me. I paid the usual ticket fare of rs.85 towards...
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J
jagadeeshkandhasamy
from Bengaluru, Karnataka
Jul 19, 2013
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misbehaviour of conductor

Address: erode, Erode, Tamil Nadu

Respected Sir/madam


Yesterday i travel in one tnstc bus(LSS).The bus no:TN 33 n 2931.Its from Vellokovil to Erode. I boarded at Molapalayam Nallroad.
It is the worst time in my life.Because the conductor misbehaved with me because of not having change.Its a 14 rupees ticket.
As i did not have 4 rupees change,he scold me and speak unneccesary words .I am working as a software engineer in...
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G
gosri
from Mumbai, Maharashtra
Jul 13, 2013
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conductor abusing

Address: Near Pallavan Transport House, Pallavan Salai, Thiruvalluvar, Chennai - 600002., Chennai, Tamil Nadu
Website: www.tnstc.in/

A government bus plying to chennai from vandavasi, stopped at the stop of poonammallee on 13/07/2013 at around 3:45, bus registration tn 09 8103 (supposedly vfrom vandavasi depot) and the conductor of the bus told only people travelling to koyambedu having re.4/- change can board the bus. He abused in a very uncivilised manner, using utmost foul language and pushing the ladies who had boarded down the footboard. I want some immediate action...
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sherinSusan
from Noida, Uttar Pradesh
May 19, 2013
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conductor misbehavior

Address: Tamil Nadu

when I got inside the bus through front door ...conductor yelled at me for not entring through back door ...being a Female I felt more comfortable at front ...as the crowd were less there ....I don't understand why he shouted for that ....I payed for ticket also properly ......from Chennai ...adyar signal bus stop to rto thiruvanmiyur ...11:20 am..pp19x....tn 01 n 8246......
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Malarvizhi Shanmugam
from Bengaluru, Karnataka
Apr 17, 2013
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Salem To Tirupur TNSTC bus fare Distribution

Address: Erode, Tamil Nadu

While Travelling from Salem to Vijayamangalam (comes Under Erode District) i have noticed that passengers Travelling from Salem whose destination point after Perundurai will be considered as Travelling from Salem to tiruppur irrespective of the place they get down. And i enquired the conductor about this , his reply which irritated me was we dont have proper tickets books, so we are issuing full(Salem to Tiruppur) tickets. I felt that...
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R
ramesh78341
from Salem, Tamil Nadu
Mar 23, 2013
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reservation success but no name in passenger list

Address: Karur, Tamil Nadu

I booked a eticket (Rs.301) on 8.3.13 from chennai to karur (bus no. 429UD) at 8.05 pm . Actually the bus start in chennai cmbt at 8.45 pm and they take printout of passenger list at 8.02 pm , so my name is missed in passenger list. they alloted my sheet to unreserved passenger. i picked up only in perungalathur only. the conductor checked my name in passenger list. it was missing and another passenger(unreserved passenger) hired in my sheet....
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NBalamurugan Nmurugan
from Mumbai, Maharashtra
Mar 17, 2013
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BUS CONDUCTOR

Address: Madurai, Tamil Nadu

Dear sir,

On 07.03.2013 I traveled from Arappalayam to Thiruparangunram through TN58 N1716 Govt city bus. My stop was came and come down from the bus, In same time conductor started the bus.So i asked to conductor" Why you ran(Start) the bus before i come down from the bus" ,And He acting raise his hand for hit & fight with me.

Pl. I am poor man. So i unable to take action. Pl. help anybody...
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Kathir Thangamani
from Mumbai, Maharashtra
Jan 25, 2013
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Refund not received

Address: Chennai, Tamil Nadu

Hello everyone,

Here comes one more cheating story of our great tnstc refund not received. this is my pnr no. t3988091 for the ticket which i had booked for the journey of coimbatore till chennai cmbt and i had a change in the plan and cancelled the ticket but as usual like everyone i have not received the payment. please do the needful to give my money back or i may have to take a legal action on setc..

br...
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S
sivakumar uma
Jan 22, 2013
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government bus employee assault

Address: Erode, Tamil Nadu

Respected sir,
i went to GOBI - POLLACHI for pongal holidays in TNSTC bus. i asked the time of arrival. but he said that, bus will arrive at 8'o clock. so i took private bus. but that TNSTC starts before the time what he said. this shows the private bus's money earning and govt bus employee's commission from private bus. so please take action against this complaint.......
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Sakthi thanjai ilanjingam
from Mumbai, Maharashtra
Dec 12, 2012
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STAGE WAS NOT CONSIDERED

Address: Tamil Nadu

Dear Sirs,
I am sakthi my residence place is Chennai.
I have one complaint at viluppuram bus transport.
I went pondi to cennai at the date of 9/12/2012. My reservation number is 13618. Travelling bus number is TN 21 N 1368 but my ticket was different bus number.
My ticket bus number was TN 21 N 1213 is thiruthani tippo bus ticket. My complaint is I want to go Pondi to Thiruvanmiyur but he give a ticket at end...
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Sunil Kumar
from Gurgaon, Haryana
Dec 5, 2012
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missing purse

Address: Karnataka

hello my name sunil kumar
date and time of travel 1/12/2012 9pm bus from:Trichy to bangalore

i have lost my purse on 2/12/2012 sunday morning , i have called setc numbers , they said they don't know anything,
i did not have cash in it only id cards and debit card are there
if any body found my purse please email to [protected]@gmail.com...
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E
emmaus
from Chennai, Tamil Nadu
Nov 11, 2012
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buses parked on road

Address: Chennai, Tamil Nadu

Buses arriving from rural areas are parked on PH road in Arumbakkam creating havoc to the traffic in the morning hours. this must be stopped by authoritieso .the drivers park the bus on the road and go to the nearly tea shops for theis breakfast. Polices do not have the courage to take action because transport dept. do not respect polices as their union is strong.

Govt. Should take necessary action.,...
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S
saravanakumar1
Oct 14, 2012
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Bad Ultra Deluxe Service

Address: Salem, Tamil Nadu

Dear Sir,

Sub: Bus service not good and Mentally affected by travelling in the TAMAILNADU STATE TRANSPORT CORPORATATION from Salem to Bangalore.(TNSTC Corporation: Salem).

My name is Saravanakumar V. My house address in Bangalore is #46/99, 1st main, Lakshmi sagar layout, Mahadevapura, Bangalore. My mobile number is 91-[protected].

Recently, I booked a bus ticket from Salem to Bangalore on 13/10/2012....
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Sekar Thangavel
from Bengaluru, Karnataka
Sep 8, 2012
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Switched on Audio system in the night at TNSTC

Address: Salem, Tamil Nadu

Hi,
Sep 8, 2012 travelled from Bangalore to Salem by Tamil Nadu transport - Salem. The bus started in Bangalore at 10:30 PM.Once bus started to move from bangalore the bus conductor switched on Audio system with full sound. As a passengers we have given to request switch off the audio system or reduce the sound. But simply they ignored and abused who has given the request. They were speaking if you want to reach salem be quite and...
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r_gnanakumar
from Chennai, Tamil Nadu
Aug 21, 2012
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RASH DRIVE

Address: Karur, Tamil Nadu

In Ulundurpet Tollgate on 19/08/2012 2340 hrs, I have been waiting on line, Bus No. TN 63 N 1480 waiting behind me, suddenly the driver move forward and hit and damage my car front side, I was shouted and make horn, he never respond and pass away from the toll gate. I have make call to toll gate authorities, he told, the services for accident with injured purpose only, pl give complaint to police or his depot manager. I want action to be...
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N
nookesh
from Chennai, Tamil Nadu
Aug 14, 2012
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injured with the conductor seat not fixed properly

Address: Tamil Nadu

on 14/08/2012 i was travelled on R21 from velachery to SRP Tools. when i am trying get into the bus i put my hand near to conductor seat, but that seat is not welded and it is moving, with that my fingured crushed and so much blood came. some of the passengers asked the conductor, why that is seat not welded properly, but he replied harshly, it will be like that only. After few minutes another passenger injured in the same manner, but the...
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viki69
from Delhi, Delhi
Aug 9, 2012
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SETC (mortuary bus service)

Address: Chennai, Tamil Nadu

I am a frequent traveler from chennai to bangalore on business needs.
I have seen many people complaints about SETC bus service about broken side door glass,bedbugs,broken seat,rude conductors & drivers,improper timings,etc.,
As I need to travel frequently I got adjusted to this nonsense.
But on 26/7/2012,I happened to travel from bangalore to coimbatore,I usually prefer KSRTC as their service is far better than SETC.br...
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