Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I have booked tickets in tnstc through my login on[protected]. one ticket for Trichy-Chennai travel on 6th september (PNR no T5537182) and two more tickets for Chennai-Trichy travel on 9th september (PNR no B5537323). Now i want to cancel both my tickets. Once i logged in to my account... There is no booking history of the 3 tickets i booked. It says no valid tickets available to cancel. I have those tickets in hand.. When i called the customer...

Hi to everyone........ I travelled from chennai cmbt to Trichy central bus stand on 31.08.13 Night 10.30 p.m (from C.M.B.T) to 5.30 am (to Trichy) .. I had an ash color bag with my dresses and M.C.A Tc of Asan memorial college of arts and science and my M.C.A marksheets in that.. I missed all with bag. Kindly provide any help to me. If anybody submit that bag, kindly contact me B.Manivannan MCA Karambakudi [protected] 0r [protected] Those certificates are my life. So if anyone know the details kindly contact me. The above all the statements are true to my knowledge and belief. Truly Manivannan Balakrishnan

Hi to everyone........ I travelled from chennai cmbt to Trichy central bus stand on 31.08.13 Night 10.30 p.m (from C.M.B.T) to 5.30 am (to Trichy) .. I had an ash color bag with my dresses and M.C.A Tc of Asan memorial college of arts and science and my M.C.A marksheets in that.. I missed all with bag. Kindly provide any help to me. If anybody submit that bag, kindly contact me B.Manivannan MCA Karambakudi [protected] 0r [protected] Those certificates are my life. So if anyone know the details kindly contact me. The above all the statements are true to my knowledge and belief. Truly Manivannan Balakrishnan

This is about the poor maintenance of setc ud bus running between Chennai and Trichy. Few of the seats were only in good condition. Some of them are completely broken. The conductor doesn't have a answer, he simply regret. Take some action to look after the maintenance of buses that too running long distance.

Sir, I took a bus with my ailing mother (A21 – Express) from Chrompet today (21.08.2013 at 05:50 PM) (Bus no: TN 01 N 5745). My mother is 60 years old and we went to Chrompet to consult a doctor for her ailments. After boarding the bus, I asked the conductor to give me two tickets to Vandalur Gate Stop, he gave tickets of 9 rs. each but said the bus won’t stop at Vandalur Gate stop and I with my sick mother have to get down at Vandalur Zoo stop and catch another bus from there. Since, all buses except ultra-deluxe ones are required to stop at that bus stop, I asked him why he won’t stop there. For that he says he won’t stop there and if I want I can go request the driver to stop. I asked him why I should request the driver as Vandalur Gate is a compulsory stopping for this bus, for that he replied the bus will get late if he stops there. He further said that it will get late for them if he stops the bus at Vandalur Gate. I asked him whether the bus is for passengers to get to where they are going or for Drivers/Conductors to use as they wish. For that he said that he won’t stop the bus and I can do whatever I want. He didn’t stop the bus in Vandalur Gate and me and my mother had to get down at Vandalur Zoo stop and cross the road and catch another bus from there to get to Vandalur Gate. Three passengers other than us were also travelling to the same destination and they got down at Perungalathur itself since the conductor and driver harshly told them too that they won’t stop at Vandalur Gate Stop. Government have erected boards in the bus stop at Vandalur Gate that all buses except ultra-deluxe ones should stop in Vandalur Gate but not many drivers/conductors follow it. Buses are for people’s travel only and if driver’s and conductors doesn’t stop where they should then what is the point in government running buses? Drivers/Conductors like these think the bus they drive belong to them and passengers should not raise any questions against them. This is not a one-off incident and it frequently happens at our area. This has become a problem for people residing in our area as we have been forced to wait for white-board buses to come (which is not frequent) to travel from/to our stop. Ladies and elderly persons suffer a lot due to this. So, I request you to kindly take action against the above mentioned staff and take necessary action such that all buses stops at our place (Vandalur Gate). Yours Sincerely, K Sasi Kumar, Vandalur-48. M-[protected]

Hi,Good day!!! There are 4 Ultra Deluxe services starting from Chidambaram to Chennai as per the online portal. But out of the 4, 3 buses are new UD and one bus alone is a Super Deluxe instead o[censored]D service. This service usually starts @10PM from CDM to Chennai. This bus will be started at anytime in the 4 timings during night times.We are paying UD service charges in booking online, but we are getting a Super Deluxe bus class service. The seat condition is very bad and no push back. Yesterday when I travelled, there is a heavy rain and passengers seated near to window faces to stand whencome at night times eventhough they had made an advance booking.

I even complained the same to drivers,conductors running that bus, and with the ticket counter(SETC @ CDM), and also complained to Cuddalore head office. No positive action taken yet

It will be great if all the 4 services starting at night can be provided with UD service daily/atleast on Sundays where more people is travelling. Else, please change the service to Super Deluxe in online so that we can book accordingly. The charges also not getting refunded for plying a Super Deluxe services.

Looking for your positive response.

I usually board the bus 100 C (Cheranma nagar to Gandhipuram) from mani school at 8:10am. The bus arrives at Gandhipuram and then leaves to Cheranmanagar via Ganapathi. The bus driver Mr.Shanmuganathan was driving the bus today(06,Aug,2013). It is the usual practice of him as not to stop the bus at bus stops. Also he reaches much earlier to Gandhipuram bus stand and leaves from there earlier too. The bus timing mentioned in the time sheet...

Dear sir/mam',
I work in a private organisation, an mnc named Honeywell automation India Ltd. My company has provided me laptop for my official works and I regularly carry my laptop during my site visits to various places like salem, karur, cuddalore. Today I started to salem from trichy for my regular site visit at malco, mettur by tnstc bus, carrying my office laptop with me. I paid the usual ticket fare of rs.85 towards...

Respected Sir/madam


Yesterday i travel in one tnstc bus(LSS).The bus no:TN 33 n 2931.Its from Vellokovil to Erode. I boarded at Molapalayam Nallroad.
It is the worst time in my life.Because the conductor misbehaved with me because of not having change.Its a 14 rupees ticket.
As i did not have 4 rupees change,he scold me and speak unneccesary words .I am working as a software engineer in bangalore.
I did not tolerate that words, till now.he speak to one younger person like me,so i am fine.but if he
Speak like that to some heart persons and older persons means,they only affect.because of this conductor i suffered a lot yesterday
when i am moving to bangolore from my home. But i dont know conductor name,he did not wear batch also.but bus no is TN 33 N 2931


DATE I TRAVELLED:16.7.2013
POINT:VELLOKOVIL TO ERODE
TIME :8.50 PM AT MOLAPALAYAM NALLROAD
BUS NO:TN 33 N 2931.



please consider this mail as serious and kindly take him the action .otherwise many persons suffered a lot.

A government bus plying to chennai from vandavasi, stopped at the stop of poonammallee on 13/07/2013 at around 3:45, bus registration tn 09 8103 (supposedly vfrom vandavasi depot) and the conductor of the bus told only people travelling to koyambedu having re.4/- change can board the bus. He abused in a very uncivilised manner, using utmost foul language and pushing the ladies who had boarded down the footboard. I want some immediate action to be taken against him.

when I got inside the bus through front door ...conductor yelled at me for not entring through back door ...being a Female I felt more comfortable at front ...as the crowd were less there ....I don't understand why he shouted for that ....I payed for ticket also properly ......from Chennai ...adyar signal bus stop to rto thiruvanmiyur ...11:20 am..pp19x....tn 01 n 8246...

While Travelling from Salem to Vijayamangalam (comes Under Erode District) i have noticed that passengers Travelling from Salem whose destination point after Perundurai will be considered as Travelling from Salem to tiruppur irrespective of the place they get down. And i enquired the conductor about this , his reply which irritated me was we dont have proper tickets books, so we are issuing full(Salem to Tiruppur) tickets. I felt that the reply given by conductor was irresponsible. So i want the TNSTC authorities to look in to this and provide proper tickets. Because we dont want to pay for the place which we dont travel.

I booked a eticket (Rs.301) on 8.3.13 from chennai to karur (bus no. 429UD) at 8.05 pm . Actually the bus start in chennai cmbt at 8.45 pm and they take printout of passenger list at 8.02 pm , so my name is missed in passenger list. they alloted my sheet to unreserved passenger. i picked up only in perungalathur only. the conductor checked my name in passenger list. it was missing and another passenger(unreserved passenger) hired in my sheet. The conductor not accept my ticket and i forced to take new ticket(Rs. 255), and i travelled without sheet. Totally i paid Rs.556 for travel with no sheet.The whole night i m not sleep well. It is very irritated to me. Is there any possible to refund my money?
i found the printout time of the passenger list while i checking my name in passenger list which is shown by conductor.

Dear sir,

On 07.03.2013 I traveled from Arappalayam to Thiruparangunram through TN58 N1716 Govt city bus. My stop was came and come down from the bus, In same time conductor started the bus.So i asked to conductor" Why you ran(Start) the bus before i come down from the bus" ,And He acting raise his hand for hit & fight with me.

Pl. I am poor man. So i unable to take action. Pl. help anybody

Hello everyone,

Here comes one more cheating story of our great tnstc refund not received. this is my pnr no. t3988091 for the ticket which i had booked for the journey of coimbatore till chennai cmbt and i had a change in the plan and cancelled the ticket but as usual like everyone i have not received the payment. please do the needful to give my money back or i may have to take a legal action on setc..


Regards,
Kathiresan. t

Email: - [protected]@gmail.com

Respected sir,
i went to GOBI - POLLACHI for pongal holidays in TNSTC bus. i asked the time of arrival. but he said that, bus will arrive at 8'o clock. so i took private bus. but that TNSTC starts before the time what he said. this shows the private bus's money earning and govt bus employee's commission from private bus. so please take action against this complaint....

Dear Sirs,
I am sakthi my residence place is Chennai.
I have one complaint at viluppuram bus transport.
I went pondi to cennai at the date of 9/12/2012. My reservation number is 13618. Travelling bus number is TN 21 N 1368 but my ticket was different bus number.
My ticket bus number was TN 21 N 1213 is thiruthani tippo bus ticket. My complaint is I want to go Pondi to Thiruvanmiyur but he give a ticket at end of stage (CMBT) ticket. I paid the extra money from thiruvanmiyur to CMBT i told the conductor Mr.karthikeyan why I want pay extra money. But he is not response to my words and he told unwanted words from me, if you have any complaint means go and asked any one officer or minister then he give a challenge to me you cannot do nothing.
Bus seat capacity 57+2 but he allowed extra 29 persons that means totally 88 persons was travelled that bus. He stoped at all every bus stops.
THIS IS A SPECIAL BUS OR VILLAGE BUS?
Monday to Saturday regular bus how it changed at special bus at Sunday only? And also it is ordinary seats not any special seat.

hello my name sunil kumar
date and time of travel 1/12/2012 9pm bus from:Trichy to bangalore

i have lost my purse on 2/12/2012 sunday morning , i have called setc numbers , they said they don't know anything,
i did not have cash in it only id cards and debit card are there
if any body found my purse please email to [protected]@gmail.com

Buses arriving from rural areas are parked on PH road in Arumbakkam creating havoc to the traffic in the morning hours. this must be stopped by authoritieso .the drivers park the bus on the road and go to the nearly tea shops for theis breakfast. Polices do not have the courage to take action because transport dept. do not respect polices as their union is strong.

Govt. Should take necessary action.,

Dear Sir,

Sub: Bus service not good and Mentally affected by travelling in the TAMAILNADU STATE TRANSPORT CORPORATATION from Salem to Bangalore.(TNSTC Corporation: Salem).

My name is Saravanakumar V. My house address in Bangalore is #46/99, 1st main, Lakshmi sagar layout, Mahadevapura, Bangalore. My mobile number is 91-[protected].

Recently, I booked a bus ticket from Salem to Bangalore on 13/10/2012. The class of bus is Ultra Deluxe IS. Departure time of the bus was 23:59.
My Ticket No: BB376140 & the trip code is 2359SALBANDD01U.

Bus Number: TN30 N0625

As a passenger, I am not happy with the service and money collected from me with other passengers.

Problems in the bus:

* The bus was having problem in the backside wheels and having the problem with Shocking observer. During the full time travel the bus was Jumping and so much noise and rain water came in to the bus. The bus is not have a good control for Drivers.

* The gear box having problem, so the noise level were more.

* The silencers & Tool box from back side are making more noises.

* No complaint box.

* No First Aid Box.

The passenger travelled in the bus scolded more and they were not happy with the Tamilnadu bus service with this facilities. Also most of the peoples are murmuring that the KSRTC bus is more better than the TNSTC.

I travelled earlier in the same bus and compliant to the Conductor. He was saying that we are not responsible for it sir & go and report to the office(TNSTC Salem Branch). I did so by explaining the problem with the bus but no action taken care when i was travelling again on 13/10/2012.

Request: My request is to stop the bus service until the bus fully serviced (or) running in the route with new bus. And the same bus should not be run anyother route before service, The bus will kill many number of people travelling on the road including passengers. The Officers should be punished including RTO's.

(I request you to travel in this bus one time and take my compliant with more serious.)

Thank you Very much
Regards
Saravanakumar