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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Last updated May 13, 2024
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 204

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M
MITHUN13
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra money collected in SETC ULTRA DELUXE bus - TN 01 N 8067

Address:Tamil Nadu

Sir,
My name is MITHUN KANTH.V. I had travelled in a SETC bus from
chennai to bangalore on 11/05/2012 around 22.00 and bus num is TN 01 N
8067. And well the ticket fare is 330 rupees ( for unreserved) and he
provide the ticket for this fare only but he collected 400 rupees
(330+70 extra charge)from me.

While i asked about this the conductor did not respond properly.

When...
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yoosuff
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Some 79 buses going in wrong route

Address:Kanchipuram, Tamil Nadu

Hello Sir,

TNSTC 79 Route (Kanchipuram to Tambaram) buses should reach or start from Tambaram via Perungalathur.
But some of the buses are going in Mudichur road route. Due to this problem passengers are confused on which route the 79 bus goes. Please investigate and solve this problem.

Thanks in advance...
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T
truth in india
from currently now in chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT GIVING REGULAR DUTY TO THE SENIOR CONDUCTOR WORKING MORE THAN 27 YEARS

Address:Viluppuram, Tamil Nadu

Hai everybody my dad is working in TNSTC VILLUPURAM -1 as conductor in DEPO 1 which is located near to villupuram new bus stand.
Due to the change of TM Chief minister in 2011 the management not giving regular duty(work) to my dad. The ADMK members are behaving like the owners of TNSTC VILLUPURAM DEPO -1, they are not allotting the regular(duty or work) bus for my dad and he is working more than 27 years in the TNSTC VPM -1 as conductor...
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praveen_bablu
from Bengaluru, Karnataka
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Not worth for money spent

Address:Tirunelveli, Tamil Nadu

I am commuting in SETC between Tirunelveli and chennai. 2 months back, all SETC buses have only 36 seats. But around 450 newly released buses have their length increased and accomate around 43 seats.

Similiarly, all the existing buses are also modified to accomodate 43 seats without ever increasing the length which results in small space for placing the foots. Once the seat before you is pushed back, you cannot move your leg...
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S
Selvakkk
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service & Poor Response

Address:Tamil Nadu

TNSTC provides a worst service than other private & public transport service.

Yesterday, I booked the ticket for my friend. Unfortunately he was not able to take printout, but he had PNR No, Route No and Trip Code.

He pleaded with the conductor and he explained his situation. They responded in very poorly manner.

Finally, he could not travel on that bus even though he reached on time. No...
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D
Deepansak
from Chennai, Tamil Nadu
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Rude behaviour of conductor and driver

Address:Tamil Nadu

When i am traveling in local bus at 21-jan-2012 mrng 6.40 am in 19B city bus. driver using phone while driving, and conductor collecting tickets sitting on seats only. on that time there is no ruses still he is not ready to come and collect the tickets. when i am asking to him why these happening he is speaking rudely and trying to beat us. please do the action. hope to understand the public necessity....
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V
vicky16
from Hosur, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund

Address:Vellore, Tamil Nadu

MY TICKET IS NOT CONFORMED. BUT, PATICULAR AMOUNT HAD CHARGED IN MY ACCOUNT. SO, REFUND OF TRANSACTION AMOUNT RS 332 /-

Dear Sir I am Vigneshwaran,
30.11.2011 Wednesday I had TNSTC NAGARCOVIL Ultra Deluxe, E-Booking of Vellore to Madurai at 6'0 clock Evening. I am Booked for Online, E-Booking instruction wise by 30.11.2011 at 3.30 P.M. Almost Completed For my Ticket Confomation, then...
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sanandck
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AC was not working in AC bus

Address:Chennai, Tamil Nadu

I booked and traveled in an Air Conditioned bus (SETC -a government of TamilNadu undertaking) from Madurai to Chennai on 05/12/2011. The PNR number is : R1241375 and trip code is : 2100MADCHEMM01A. The bus number is : TN 58 N 0930. We two passengers got seats of 19 and 20. The AC for that seats were not working. When I asked to conductor, he told that repairing AC is not his job and he is not getting salary for that. I got frustrated on...
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vhharan1
from Puducherry, Puducherry
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of online ticket without my knowledge

Address:Chennai, Tamil Nadu

W.R.T TNSTC.in. My Trip Code is 2300CHEHOSVV02U for journey on 01/12 from Chn - Hosur. My ticket was cancelled without my knowledge and had to face a shocking news from bus conductor when he said my ticket was not valid. Whats This??? IS it the play by Radiant Info? Can you check with the I.P address, as i for sure did not cancel. This is so stupid and the trust is now questionable....
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martin1183
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus service

Address:Thanjavur, Tamil Nadu

tnstc kumbakonam is a worst transport, i have booked the ticket from thanjavur to chennai ultra deluxe bus on sunday 11/12/2011,route no is 241J, but they have provide local bus as 241J, and the bus came on 1.30 to the bus terminus the actucal time of the bus is 1.15. but they have to taken bus at 2.00 from the bus terminas. Bus should reach chennai by 9.15 but it havnt reach chennai, bus was stuck near vikravandi at 9.30pm. we have waited...
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V
vigneshwaran k
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY TICKET IS NOT CONFORMED. BUT, PARTICULAR AMOUNT WAS CHARGED IN MY ACCOUNT. SO, REFUND OF TRANSACTION AMOUNT RS 332 /-

MY TICKET IS NOT CONFORMED. BUT, PATICULAR AMOUNT HAD CHARGED IN MY ACCOUNT. SO, REFUND OF TRANSACTION AMOUNT RS 332 /-

Dear Sir I am Vigneshwaran,
30.11.2011 Wednesday I had TNSTC NAGARCOVIL Ultra Deluxe, E-Booking of Vellore to Madurai at 6'0 clock Evening. I am Booked for Online, E-Booking instruction wise by 30.11.2011 at 3.30 P.M. Almost Completed For my Ticket Confomation, then...
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Billla_2007
from Palackattumala, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible Conductor

Address:Krishnagiri, Tamil Nadu

I am Surendhar, On Dec 12,2011 I have traveled from Chennai to hosur and from hosur I need to go to Bangalore. So I got a bus which will be travelling to Bangalore border Attibele. The Bus Number is TN-09 N1502 don't know the conductor name. The charge for the distance I need to travel is rupees 6/-. So I gave 10 rupees and as usual conductor replied saying that he don't have a change. So he written the balance amount at the back...
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Rajesh Kanna T
from Gurgaon, Haryana
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Driver did not follow the route and abused an old man when questioned

Address:Tamil Nadu

4th December 2011. Route number 628UD from Bangalore to Chennai. Bus number: TN01 N 7794 Bus timing : 10.30 PM . Sunday. This bus route should go to Chennai via Chittoor. But the driver has taken the bus
Via Hosur. When an old man questioned the conductor, he abused him with bad words.
He also told that its not government who set the rules...its only him. The driver was also
Smoked while he was driving. You can...
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A
abrahamlincoln
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus halt at Roadside Hotels

Address:Vellore, Tamil Nadu

Sir i was traveling from Vellore to Chennai for past 19 years. In the past the Buses operated from the vellore was collecting ordinary fare and the buses were stopped in the hotels. When all the buses were converted as express and the fair was raised the buses were not halted in the hotels. Now the days the fair is collected as express fair and the buses halt at road side hotels so that is lot of inconvenience to the passengers. At least...
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A
anantkr
from Bengaluru, Karnataka
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Late Departure

Address:Coimbatore, Tamil Nadu

It was a tough night for the passengers who travelled by SETC bus bound to Bangalore from Coimbatore 22:30 service on November 6th.
It was scheduled to depart by 22:30, but it could just make the arrival by 00:45am on November 7th.
There was no announcement regarding the late arrival and the people were stranded in rain and could not even utilise the other options with the other private services being already left.
The...
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ramanathany
from Theni, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent ticketing systems

Address:Vellore, Tamil Nadu

i have travelled in vilupuram division bus where they shifted me frm one bus to other bus due to tyre issue at vellore.and from vellore to poonamalli i have shown the ticket i have taken but then the conductor behaved rudely sayng that the other conductor didnt give any details to him and Rs.40 has been paid to other vilupuram division bus.any one who is good at providing quality in TNSTC service can call me i have all ticket details...
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Kamalanand3105
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buses operating in sub standard conditions

Address:Chennai, Tamil Nadu

Dear Sir/Madam,

I have been using SETC(State Express Transport Corporation of Tamilnadu) buses for the past five years.
The ultra delux buses which are semi sleeper air buses are the ones I use regularily. For a trip from Chennai to Bangalore Rs 310 is being charged.

This amount is three times that of the ordinary buses. But this is due to teh comfort that these ultra delux buses are supposed to offer.br...
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murugan_bang
from Ernakulam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TNSTC Online Booking

Address:Tamil Nadu

Recently TNSTC has launched online booking services for traveling in their Express Transport and I have tried to book the ticket on 7 Oct 2011.
After I sucesfully made the payment to my Banker through the Payment Gateway , I was not redirected to the TNSTC site for a quite a long time of 10 minutes and when I returned I was notified that my transaction has been failed. By then amount has already been deducted. I have sent out mail...
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padma16
from Salem, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour by Conductor

Address:Coimbatore, Tamil Nadu

Sir,

I was traveling by TNSTC bus no 5C ( TN 38 N 2173 ) on 6th Oct 2011 at 12.10 pm from Lakshmi Mills to Sungam. I gave 10 rupee & he gave me a ticket with no 089203 . When asked for my balance of 5 rupee while getting down at Sungam conductor he began shouting at me & at one point of time he began using very bad language in front of others & when i asked his name he even took his hand near to his pant zip....
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gladwin
from Chennai, Tamil Nadu
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cheating

Address:Kanyakumari, Tamil Nadu

I book aticket from nagercoil to chennai on 15september for jurny in booking office they willcollect a ticket charge o[censored]ltra deluxe bus the fare is 365 but at the time of journy they will given asuper deluxe bus for jurny we asked the conducter he replied that it is the order o superrior officers so we pay for ultra deluxe bus and travel in a super deluxe bus th bus no is TN74N1494 so please take nessary action and save the passenger from...
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