Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

While Travelling from Salem to Vijayamangalam (comes Under Erode District) i have noticed that passengers Travelling from Salem whose destination point after Perundurai will be considered as Travelling from Salem to tiruppur irrespective of the place they get down. And i enquired the conductor about this , his reply which irritated me was we dont have proper tickets books, so we are issuing full(Salem to Tiruppur) tickets. I felt that the reply given by conductor was irresponsible. So i want the TNSTC authorities to look in to this and provide proper tickets. Because we dont want to pay for the place which we dont travel.

I booked a eticket (Rs.301) on 8.3.13 from chennai to karur (bus no. 429UD) at 8.05 pm . Actually the bus start in chennai cmbt at 8.45 pm and they take printout of passenger list at 8.02 pm , so my name is missed in passenger list. they alloted my sheet to unreserved passenger. i picked up only in perungalathur only. the conductor checked my name in passenger list. it was missing and another passenger(unreserved passenger) hired in my sheet. The conductor not accept my ticket and i forced to take new ticket(Rs. 255), and i travelled without sheet. Totally i paid Rs.556 for travel with no sheet.The whole night i m not sleep well. It is very irritated to me. Is there any possible to refund my money?
i found the printout time of the passenger list while i checking my name in passenger list which is shown by conductor.

Dear sir,

On 07.03.2013 I traveled from Arappalayam to Thiruparangunram through TN58 N1716 Govt city bus. My stop was came and come down from the bus, In same time conductor started the bus.So i asked to conductor" Why you ran(Start) the bus before i come down from the bus" ,And He acting raise his hand for hit & fight with me.

Pl. I am poor man. So i unable to take action. Pl. help anybody

Hello everyone,

Here comes one more cheating story of our great tnstc refund not received. this is my pnr no. t3988091 for the ticket which i had booked for the journey of coimbatore till chennai cmbt and i had a change in the plan and cancelled the ticket but as usual like everyone i have not received the payment. please do the needful to give my money back or i may have to take a legal action on setc..


Regards,
Kathiresan. t

Email: - [protected]@gmail.com

Respected sir,
i went to GOBI - POLLACHI for pongal holidays in TNSTC bus. i asked the time of arrival. but he said that, bus will arrive at 8'o clock. so i took private bus. but that TNSTC starts before the time what he said. this shows the private bus's money earning and govt bus employee's commission from private bus. so please take action against this complaint....

Dear Sirs,
I am sakthi my residence place is Chennai.
I have one complaint at viluppuram bus transport.
I went pondi to cennai at the date of 9/12/2012. My reservation number is 13618. Travelling bus number is TN 21 N 1368 but my ticket was different bus number.
My ticket bus number was TN 21 N 1213 is thiruthani tippo bus ticket. My complaint is I want to go Pondi to Thiruvanmiyur but he give a ticket at end of stage (CMBT) ticket. I paid the extra money from thiruvanmiyur to CMBT i told the conductor Mr.karthikeyan why I want pay extra money. But he is not response to my words and he told unwanted words from me, if you have any complaint means go and asked any one officer or minister then he give a challenge to me you cannot do nothing.
Bus seat capacity 57+2 but he allowed extra 29 persons that means totally 88 persons was travelled that bus. He stoped at all every bus stops.
THIS IS A SPECIAL BUS OR VILLAGE BUS?
Monday to Saturday regular bus how it changed at special bus at Sunday only? And also it is ordinary seats not any special seat.

hello my name sunil kumar
date and time of travel 1/12/2012 9pm bus from:Trichy to bangalore

i have lost my purse on 2/12/2012 sunday morning , i have called setc numbers , they said they don't know anything,
i did not have cash in it only id cards and debit card are there
if any body found my purse please email to [protected]@gmail.com

Buses arriving from rural areas are parked on PH road in Arumbakkam creating havoc to the traffic in the morning hours. this must be stopped by authoritieso .the drivers park the bus on the road and go to the nearly tea shops for theis breakfast. Polices do not have the courage to take action because transport dept. do not respect polices as their union is strong.

Govt. Should take necessary action.,

Dear Sir,

Sub: Bus service not good and Mentally affected by travelling in the TAMAILNADU STATE TRANSPORT CORPORATATION from Salem to Bangalore.(TNSTC Corporation: Salem).

My name is Saravanakumar V. My house address in Bangalore is #46/99, 1st main, Lakshmi sagar layout, Mahadevapura, Bangalore. My mobile number is 91-[protected].

Recently, I booked a bus ticket from Salem to Bangalore on 13/10/2012. The class of bus is Ultra Deluxe IS. Departure time of the bus was 23:59.
My Ticket No: BB376140 & the trip code is 2359SALBANDD01U.

Bus Number: TN30 N0625

As a passenger, I am not happy with the service and money collected from me with other passengers.

Problems in the bus:

* The bus was having problem in the backside wheels and having the problem with Shocking observer. During the full time travel the bus was Jumping and so much noise and rain water came in to the bus. The bus is not have a good control for Drivers.

* The gear box having problem, so the noise level were more.

* The silencers & Tool box from back side are making more noises.

* No complaint box.

* No First Aid Box.

The passenger travelled in the bus scolded more and they were not happy with the Tamilnadu bus service with this facilities. Also most of the peoples are murmuring that the KSRTC bus is more better than the TNSTC.

I travelled earlier in the same bus and compliant to the Conductor. He was saying that we are not responsible for it sir & go and report to the office(TNSTC Salem Branch). I did so by explaining the problem with the bus but no action taken care when i was travelling again on 13/10/2012.

Request: My request is to stop the bus service until the bus fully serviced (or) running in the route with new bus. And the same bus should not be run anyother route before service, The bus will kill many number of people travelling on the road including passengers. The Officers should be punished including RTO's.

(I request you to travel in this bus one time and take my compliant with more serious.)

Thank you Very much
Regards
Saravanakumar

Hi,
Sep 8, 2012 travelled from Bangalore to Salem by Tamil Nadu transport - Salem. The bus started in Bangalore at 10:30 PM.Once bus started to move from bangalore the bus conductor switched on Audio system with full sound. As a passengers we have given to request switch off the audio system or reduce the sound. But simply they ignored and abused who has given the request. They were speaking if you want to reach salem be quite and go to you sit. They used some bad words also. They are treating very badly. Till salem they didnt switch off the audio system. My sincere request would be tamilnadu transport corporation should take action to remove audio and video system from long journey bus. The bus no is: TN 30 N 1066.

We are not sure about bus conductor and driver's name. Please try to take action on removing video and audio system.

In Ulundurpet Tollgate on 19/08/2012 2340 hrs, I have been waiting on line, Bus No. TN 63 N 1480 waiting behind me, suddenly the driver move forward and hit and damage my car front side, I was shouted and make horn, he never respond and pass away from the toll gate. I have make call to toll gate authorities, he told, the services for accident with injured purpose only, pl give complaint to police or his depot manager. I want action to be initiated and punished that driver not to make such happenings. R.GNANAKUMAR, KARUR

on 14/08/2012 i was travelled on R21 from velachery to SRP Tools. when i am trying get into the bus i put my hand near to conductor seat, but that seat is not welded and it is moving, with that my fingured crushed and so much blood came. some of the passengers asked the conductor, why that is seat not welded properly, but he replied harshly, it will be like that only. After few minutes another passenger injured in the same manner, but the conductor didnt respond and he i didnt show any humanity. So please kindly do proper arrangement of that conductor seat and avoid the passengers injury.

I am a frequent traveler from chennai to bangalore on business needs.
I have seen many people complaints about SETC bus service about broken side door glass,bedbugs,broken seat,rude conductors & drivers,improper timings,etc.,
As I need to travel frequently I got adjusted to this nonsense.
But on 26/7/2012,I happened to travel from bangalore to coimbatore,I usually prefer KSRTC as their service is far better than SETC.
But i coultn't get reservation,and end up with this mortuary bus (SETC,really). The bus looked new and even seat covers are not teared off,so I thought its ok to give a try,as I have to be in coimbatore next day. only 25 seats are occupied and bus started from shanthi nagar bus stand and when it reached near madivala,some smoke come from engine with a huge sound,all o[censored]s feared and moved towards front door (only one exit door).
driver tried to stop the bus, but both the gear and brakes failed,he could not stop the bus.conductor jumped off the bus while we are arguing with driver.driver too tried to jump off the bus,but some passenger got hold of him and asked to run it over the street divider to make the bus stop.we are nearing the madivala signal and the red light is on.if the bus moves at this speed,it can definitely kill all the bikers,auto rickshaws and car standing in the signal.

Driver turned the bus to run over the street divider and the bus broke the divider and run over it and lying over the divider.After a waiting of one hour,they arranged for alternate bus.

I heard some people complained about it in the SETC depot,but its no use,they wont change.

They are fit only to do strikes not to work.I suggest TN government to change all SETC buses as load truck or lorries.its fit for that only not to carry people.

simply SETC buses are mortuary buses,If you have other bus service available, dont even consider SETC.

Sir,


The operation of buses from Chatram Bus Stand to Ponmalai/Ponmalaipatti via sethurampillai colony between 4 to 5 is not there. We request the authorities to operate a bus each to Ponmalai/ Ponmalaipatti vis Sethurampillai colony between 4:30 to 4:45pm in order to avoid footboarding traveling and unncessary incidents which may happen if it happens.

Yesterday 10th of July.. I've booked the ticket in SETC from Coimbedu market to madurai at 9.30 pm bus service.. Due to heavy traffic in chennai I've reached CMBT place by exactly 9.25pm.. I told conductor that i don't have ticket he told me to bring ticket, unfortunately there is no internet service to take printout of ticket. but i showed my ID card and I've opened my laptop, connected with internet and then logged into SETC website and showed my booked ticket... even that operational officer at CMBT has accepted that ticket but these conductor and driver didn't agree.. and finally they left me in those place and they left...

This is seriously kind of F...K stupid thinks.. Government won't repay the amount. this stupid will now agree us to get into the bus after showing the ticket also in the sense... what will happen if they done like this more than 10 passengers they can earn

I am KANAGARETHINAM.V, S/o N.Velayutham, Residing at Door No: 5/5, M.K.K.Kannurao Quarters, West Street, Vedaranyam, Nagapattinam District. Pin: 614 807. I am and my brother was travelled on 08/07/2012 at 08.45PM in TNSTC Super Deluxe Bus (Bus No: TN 01 N 9796) from Vedaranyam to Chennai (Via ECR like Nagapattinam, Karaikkal, Sirkali, Chithambaram, Cuddaloor, Puducherry) seat no is 11 & 12. When I was in travel the bus stopped at near 10.30 Pm at Vanjoor nearby Karaikkal. It was stopped around 15 to 20 Minutes. Then I will see in outside the driver and the conductor having drinks in Tasmak. They also stopped the bus in front of the Tasmak.

I don't know the conductor name and diver name those are not displaying his name batch in shirts. The driver will make drunk and drive. They were fighting in there for who will drive now all people's watching this. Then bus was started then the driver put sudden break in main road there was no speed breaks and anything else before Puducherry all passengers are suddenly get from sleep. I don't know what is going on there. Who is asking anything to them both are scolding the passengers from his place.

I will take this matter to CM Cell.

Regards,
Kanagarethinam.V
+91-[protected]
[protected]@yahoo.co.in

Sir,
The service provided by the transport corporation is very good and we r very thankful to the government of Tamilnadu.
I reside in Thiruchitrampalam Kuutroad (near auroville, Pondicherry), i have to travel daily in the particular bus ie Thirukuvilur bus which is suppose to arrive Thiruchitrampalam Kuutroad by 9.00am daily but the bus is not coming to our stop daily.
This particular bus instead of coming to the Thiruchitrampalam Kuutroad stop it turns in vanuur stop itself. So, we wait for long time expecting the arrival of the bus but all went in pain.
This bus come to our stop weekly twice or thrice only remaining day its not coming to our stop.
If it happens regularly we public will do a road block.
we expect the good office will care of this public issue and solve the problem immediately.
Thank you,

Hi i am From Andhra i am working in chennai

I faced worst bus services in world Tamilnadu. In AP buses traviling entare in india but TN Bus only with in State there is no bues from chennai to Guntur or vijayavad and Hyd TN bus services have only Nelore that to very Few buses that buses and not good i dont know the government this problem knows or not i requested to TNSTC please provide buses from Chennai to andhra


See where ever you can go APSRTC buses are availble like hitech bues, But TNSTC No buses for what government maitaing bus servieces they dont know the root for going to andhra this is very veryyyyyyyyyyyyyyy bad




Regards
AP Guys

Sir,
My name is MITHUN KANTH.V. I had travelled in a SETC bus from
chennai to bangalore on 11/05/2012 around 22.00 and bus num is TN 01 N
8067. And well the ticket fare is 330 rupees ( for unreserved) and he
provide the ticket for this fare only but he collected 400 rupees
(330+70 extra charge)from me.

While i asked about this the conductor did not respond properly.

When...

Hello Sir,

TNSTC 79 Route (Kanchipuram to Tambaram) buses should reach or start from Tambaram via Perungalathur.
But some of the buses are going in Mudichur road route. Due to this problem passengers are confused on which route the 79 bus goes. Please investigate and solve this problem.

Thanks in advance