Claimed

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

1
Updated: Apr 9, 2025
Complaints 4208
Resolved
324
Unresolved
3884
Contacts

File a complaint to Tamil Nadu State Transport Corporation [TNSTC]

Having problems with Tamil Nadu State Transport Corporation [TNSTC]?

File a complaint and get it resolved by Tamil Nadu State Transport Corporation [TNSTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 205

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manohar851969
Aug 8, 2012
Report
Copy

LESS OPERATION AT PEAK HOURS FROM CHATRAM

Address: Tamil Nadu

Sir,


The operation of buses from Chatram Bus Stand to Ponmalai/Ponmalaipatti via sethurampillai colony between 4 to 5 is not there. We request the authorities to operate a bus each to Ponmalai/ Ponmalaipatti vis Sethurampillai colony between 4:30 to 4:45pm in order to avoid footboarding traveling and unncessary incidents which may happen if it happens....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
deepak.nlogue
from Nagpur, Maharashtra
Jul 11, 2012
Resolved
Report
Copy
Resolved

WORST BEHAVIOR OF DRIVER/CONTACTOR

Address: Tamil Nadu

Yesterday 10th of July.. I've booked the ticket in SETC from Coimbedu market to madurai at 9.30 pm bus service.. Due to heavy traffic in chennai I've reached CMBT place by exactly 9.25pm.. I told conductor that i don't have ticket he told me to bring ticket, unfortunately there is no internet service to take printout of ticket. but i showed my ID card and I've opened my laptop, connected with internet and then logged...
Helpful
Found this helpful?
1 Comment
Report
Copy
kanagarethinam
from Vedaranyam, Tamil Nadu
Jul 11, 2012
Resolved
Report
Copy
Resolved

TNSTC driver & conductor having drunk while on driving

Address: Nagapattinam, Tamil Nadu

I am KANAGARETHINAM.V, S/o N.Velayutham, Residing at Door No: 5/5, M.K.K.Kannurao Quarters, West Street, Vedaranyam, Nagapattinam District. Pin: 614 807. I am and my brother was travelled on 08/07/2012 at 08.45PM in TNSTC Super Deluxe Bus (Bus No: TN 01 N 9796) from Vedaranyam to Chennai (Via ECR like Nagapattinam, Karaikkal, Sirkali, Chithambaram, Cuddaloor, Puducherry) seat no is 11 & 12. When I was in travel the bus stopped at near...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rajkumarpavitra
from Perumbavoor, Kerala
Jun 10, 2012
Resolved
Report
Copy
Resolved

action needed immediately

Address: Viluppuram, Tamil Nadu

Sir,
The service provided by the transport corporation is very good and we r very thankful to the government of Tamilnadu.
I reside in Thiruchitrampalam Kuutroad (near auroville, Pondicherry), i have to travel daily in the particular bus ie Thirukuvilur bus which is suppose to arrive Thiruchitrampalam Kuutroad by 9.00am daily but the bus is not coming to our stop daily.
This particular bus instead of coming to...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
tnapindia
from Chennai, Tamil Nadu
May 25, 2012
Resolved
Report
Copy
Resolved

Worst Services In India

Address: Chennai, Tamil Nadu

Hi i am From Andhra i am working in chennai

I faced worst bus services in world Tamilnadu. In AP buses traviling entare in india but TN Bus only with in State there is no bues from chennai to Guntur or vijayavad and Hyd TN bus services have only Nelore that to very Few buses that buses and not good i dont know the government this problem knows or not i requested to TNSTC please provide buses from Chennai to andhrabr...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
MITHUN13
from Chennai, Tamil Nadu
May 15, 2012
Resolved
Report
Copy
Resolved

Extra money collected in SETC ULTRA DELUXE bus - TN 01 N 8067

Address: Tamil Nadu

Sir,
My name is MITHUN KANTH.V. I had travelled in a SETC bus from
chennai to bangalore on 11/05/2012 around 22.00 and bus num is TN 01 N
8067. And well the ticket fare is 330 rupees ( for unreserved) and he
provide the ticket for this fare only but he collected 400 rupees
(330+70 extra charge)from me.

While i asked about this the conductor did not respond properly.

When...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
yoosuff
from Mumbai, Maharashtra
May 11, 2012
Resolved
Report
Copy
Resolved

Some 79 buses going in wrong route

Address: Kanchipuram, Tamil Nadu

Hello Sir,

TNSTC 79 Route (Kanchipuram to Tambaram) buses should reach or start from Tambaram via Perungalathur.
But some of the buses are going in Mudichur road route. Due to this problem passengers are confused on which route the 79 bus goes. Please investigate and solve this problem.

Thanks in advance...
Helpful
Found this helpful?
1 Comment
Report
Copy
T
truth in india
from currently now in chennai, Tamil Nadu
May 9, 2012
Resolved
Report
Copy
Resolved

NOT GIVING REGULAR DUTY TO THE SENIOR CONDUCTOR WORKING MORE THAN 27 YEARS

Address: Viluppuram, Tamil Nadu

Hai everybody my dad is working in TNSTC VILLUPURAM -1 as conductor in DEPO 1 which is located near to villupuram new bus stand.
Due to the change of TM Chief minister in 2011 the management not giving regular duty(work) to my dad. The ADMK members are behaving like the owners of TNSTC VILLUPURAM DEPO -1, they are not allotting the regular(duty or work) bus for my dad and he is working more than 27 years in the TNSTC VPM -1 as conductor...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
praveen_bablu
from Bengaluru, Karnataka
May 2, 2012
Report
Copy

Not worth for money spent

Address: Tirunelveli, Tamil Nadu

I am commuting in SETC between Tirunelveli and chennai. 2 months back, all SETC buses have only 36 seats. But around 450 newly released buses have their length increased and accomate around 43 seats.

Similiarly, all the existing buses are also modified to accomodate 43 seats without ever increasing the length which results in small space for placing the foots. Once the seat before you is pushed back, you cannot move your leg...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Selvakkk
from Surat, Gujarat
Feb 6, 2012
Resolved
Report
Copy
Resolved

Worst Service & Poor Response

Address: Tamil Nadu

TNSTC provides a worst service than other private & public transport service.

Yesterday, I booked the ticket for my friend. Unfortunately he was not able to take printout, but he had PNR No, Route No and Trip Code.

He pleaded with the conductor and he explained his situation. They responded in very poorly manner.

Finally, he could not travel on that bus even though he reached on time. No...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepansak
from Chennai, Tamil Nadu
Jan 21, 2012
Report
Copy

Rude behaviour of conductor and driver

Address: Tamil Nadu

When i am traveling in local bus at 21-jan-2012 mrng 6.40 am in 19B city bus. driver using phone while driving, and conductor collecting tickets sitting on seats only. on that time there is no ruses still he is not ready to come and collect the tickets. when i am asking to him why these happening he is speaking rudely and trying to beat us. please do the action. hope to understand the public necessity....
Helpful
Found this helpful?
1 Comment
Report
Copy
V
vicky16
from Hosur, Tamil Nadu
Dec 15, 2011
Resolved
Report
Copy
Resolved

No Refund

Address: Vellore, Tamil Nadu

MY TICKET IS NOT CONFORMED. BUT, PATICULAR AMOUNT HAD CHARGED IN MY ACCOUNT. SO, REFUND OF TRANSACTION AMOUNT RS 332 /-

Dear Sir I am Vigneshwaran,
30.11.2011 Wednesday I had TNSTC NAGARCOVIL Ultra Deluxe, E-Booking of Vellore to Madurai at 6'0 clock Evening. I am Booked for Online, E-Booking instruction wise by 30.11.2011 at 3.30 P.M. Almost Completed For my Ticket Confomation, then...
Helpful
Found this helpful?
5 Comments
Report
Copy
S
sanandck
from Hyderabad, Telangana
Dec 14, 2011
Resolved
Report
Copy
Resolved

AC was not working in AC bus

Address: Chennai, Tamil Nadu

I booked and traveled in an Air Conditioned bus (SETC -a government of TamilNadu undertaking) from Madurai to Chennai on 05/12/2011. The PNR number is : R1241375 and trip code is : 2100MADCHEMM01A. The bus number is : TN 58 N 0930. We two passengers got seats of 19 and 20. The AC for that seats were not working. When I asked to conductor, he told that repairing AC is not his job and he is not getting salary for that. I got frustrated on...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vhharan1
from Puducherry, Puducherry
Dec 14, 2011
Resolved
Report
Copy
Resolved

Cancellation of online ticket without my knowledge

Address: Chennai, Tamil Nadu

W.R.T TNSTC.in. My Trip Code is 2300CHEHOSVV02U for journey on 01/12 from Chn - Hosur. My ticket was cancelled without my knowledge and had to face a shocking news from bus conductor when he said my ticket was not valid. Whats This??? IS it the play by Radiant Info? Can you check with the I.P address, as i for sure did not cancel. This is so stupid and the trust is now questionable....
Helpful
Found this helpful?
1 Comment
Report
Copy
M
martin1183
from Mumbai, Maharashtra
Dec 13, 2011
Resolved
Report
Copy
Resolved

bus service

Address: Thanjavur, Tamil Nadu

tnstc kumbakonam is a worst transport, i have booked the ticket from thanjavur to chennai ultra deluxe bus on sunday 11/12/2011,route no is 241J, but they have provide local bus as 241J, and the bus came on 1.30 to the bus terminus the actucal time of the bus is 1.15. but they have to taken bus at 2.00 from the bus terminas. Bus should reach chennai by 9.15 but it havnt reach chennai, bus was stuck near vikravandi at 9.30pm. we have waited...
Helpful
Found this helpful?
2 Comments
Report
Copy
MY TICKET IS NOT CONFORMED. BUT, PATICULAR AMOUNT HAD CHARGED IN MY ACCOUNT. SO, REFUND OF TRANSACTION AMOUNT RS 332 /-

Dear Sir I am Vigneshwaran,
30.11.2011 Wednesday I had TNSTC NAGARCOVIL Ultra Deluxe, E-Booking of Vellore to Madurai at 6'0 clock Evening. I am Booked for Online, E-Booking instruction wise by 30.11.2011 at 3.30 P.M. Almost Completed For my Ticket Confomation, then...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Billla_2007
from Palackattumala, Kerala
Dec 12, 2011
Resolved
Report
Copy
Resolved

Irresponsible Conductor

Address: Krishnagiri, Tamil Nadu

I am Surendhar, On Dec 12,2011 I have traveled from Chennai to hosur and from hosur I need to go to Bangalore. So I got a bus which will be travelling to Bangalore border Attibele. The Bus Number is TN-09 N1502 don't know the conductor name. The charge for the distance I need to travel is rupees 6/-. So I gave 10 rupees and as usual conductor replied saying that he don't have a change. So he written the balance amount at the back...
Helpful
Found this helpful?
3 Comments
Report
Copy
R
Rajesh Kanna T
from Gurgaon, Haryana
Dec 5, 2011
Report
Copy

Driver did not follow the route and abused an old man when questioned

Address: Tamil Nadu

4th December 2011. Route number 628UD from Bangalore to Chennai. Bus number: TN01 N 7794 Bus timing : 10.30 PM . Sunday. This bus route should go to Chennai via Chittoor. But the driver has taken the bus
Via Hosur. When an old man questioned the conductor, he abused him with bad words.
He also told that its not government who set the rules...its only him. The driver was also
Smoked while he was driving. You can...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
abrahamlincoln
from Delhi, Delhi
Nov 8, 2011
Resolved
Report
Copy
Resolved

Bus halt at Roadside Hotels

Address: Vellore, Tamil Nadu

Sir i was traveling from Vellore to Chennai for past 19 years. In the past the Buses operated from the vellore was collecting ordinary fare and the buses were stopped in the hotels. When all the buses were converted as express and the fair was raised the buses were not halted in the hotels. Now the days the fair is collected as express fair and the buses halt at road side hotels so that is lot of inconvenience to the passengers. At least...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anantkr
from Bengaluru, Karnataka
Nov 7, 2011
Report
Copy

Late Departure

Address: Coimbatore, Tamil Nadu

It was a tough night for the passengers who travelled by SETC bus bound to Bangalore from Coimbatore 22:30 service on November 6th.
It was scheduled to depart by 22:30, but it could just make the arrival by 00:45am on November 7th.
There was no announcement regarding the late arrival and the people were stranded in rain and could not even utilise the other options with the other private services being already left.
The...
Helpful
Found this helpful?
1 Comment
Report
Copy